Thailand & Vietnam Tours

We had an amazing, nearly three-week trip throughout Southeast Asia. Zicasso's tour operators did an incredible job planning all of the details of the trip. In general, I am not easily impressed and I tend to be pretty upfront with my criticism. In this case, I was truly impressed. I really don't have any criticism about the whole experience.

This was a very complicated trip, with eight cities/locations and six internal flights. We had great communication in the months and weeks leading up to the trip. They were receptive to all of our requests and they gave very good advice when we had questions.

All of the guides were great. The hotels were amazing and all of the details of the activities, transfers, and internal flights were well thought out and well coordinated. I was so impressed by their attention to detail. They were also willing to be flexible and able to make changes, even during the trip. I was able to reach them throughout the trip by WhatsApp and they responded quickly every time. I would recommend them wholeheartedly.

Zicasso’s travel agency worked patiently with us over several months to organize a perfect four-country tour through Indochina, doing exactly what we asked, including a Khmer cooking class with a local chef.  

We were met on arrival in each county by an experienced English-speaking guide who was well-versed in the history, geography, and culture of each location, and they were just delightful people too. They took us to rural villages and through urban mazes to get a close look at the daily life of the citizens. We chatted with farmers in the field and had meals in local homes. Our agency booked amazing hotels for each stop, from an eco-lodge in the mountains of Vietnam to a spectacular seaside resort in Thailand. 

We had contact names and numbers for agency representatives in each country. They were incredibly responsive, even after hours, when we had a small medical issue. They gave us a completely seamless experience from arrival to departure, with no wasted time. Vacation time is very precious, so we prefer to work with professionals who know the area intimately and take the time to understand our objectives rather than pushing a canned itinerary.

We used Zicasso for the third time and, once again, were not disappointed. We went to Thailand and Vietnam. Our agent helped design our trip and was absolutely wonderful. From hotel to excursion options, he helped us to tailor the trip to exactly what we wanted. He was always available and kept checking on us throughout our trip.

As far as the actual trip, everything was amazing. Our tour guides were such wonderful people who were not only immensely kind, but also so knowledgeable, filling us in on so much of the history of Thailand. We were met at every destination with private transfers that made the trip so effortless. For any minor hiccups (of which there were next to none), all we had to do was contact our agent and his team took care of it immediately. With their assistance, we were able to focus on enjoying our vacation without any stress at all. 

In Vietnam, we were met by a guide in Hanoi, yet another wonderful tour guide who made sure our every need was met and who also provided us a local’s perspective on Vietnam’s history and culture. In Hoi An, our guide was very nice and provided amazing recommendations for places to eat. Our expeditions were all wonderful experiences and our only regret was not being able to stay longer. 

Zicasso has only given us wonderful experiences on the trips we have planned using their services. We are clearly repeat customers and will continue to be so. We can’t wait for our next trip with Zicasso!

This was our first time to Asia. We couldn’t have asked for anything more from Zicasso's travel agent and his team at the travel agency. The accommodations and tours he arranged were top-notch. He was able to clearly understand how we wanted to travel based on our initial conversations. The advice and communication we received during the trip were beyond expectations.

Everything worked out great. Zicasso's travel company was super-supportive.

The trip was absolutely perfect. Zicasso's travel specialist created an itinerary that was perfect for the four of us. We had private guides and drivers throughout our time in Thailand (and a brief stay in Vietnam). The hotels were nice and our excursions were educational. We highly recommend this travel agent and his assistant, who was in continual contact with us to make sure everything was perfect. Thank you for a remarkable trip.