Finland Tours

(Oslo guide wasn't at the dock with the car).

in Finland, St. Petersburg and Moscow.

perfect to suit my needs, active but not overwhelmingly so.  But, oh so memorable, terrific fun and with perfect hotel accommodations.  Did I mention that the food was simply superior?

Arrangements were on time and seamless. 

my expectations. The Hotel in a Helsinki was a little gem and convenient to everything. The travel agency made it so easy and their personalized app for the trip itinerary kept us organized. 

their attention to detail. Our trip planner was also great to check on us during the journey. Their App was especially helpful before and during our travels. It Made everything so much simpler.  The one suggestion I have would be to ensure they are clearer with all clients that they do not send any confirmed details prior to 30 days before departure. This seemed both unusual and concerning since we paid them in full ($8000) approx 60 days in advance. 

company planned every detail as I requested and met all my expectations.  They really do a fantastic job of coordinating and planning.Definately would recommend to anyone planning a great holiday.  All the planned tours and trips were great.  The one on one tour guides where excellent in all the counties.  Could not have been more punctual and on point.

in great locations and almost all of guides were very informative organized and helpful.  We couldn't recommend them more.

in Finland, both Zicasso and this travel company we an absolute joy to work with. Our travel planner and the travel team were attentive to every detail and desire that we asked, they helped facilitate my proposal with the hotel in Kolari and created one of the most memorable nights of our life. They even included a lovely postcard and note with complimentary champagne to congratulate us on our engagement when we arrived at the glass igloos. Even without the proposal it would have been one of the best vacations either of us have ever been on. We admittedly had very lofty expectations for this trip and were worried, like most people are, that they could not possibly live up to the expectations we had built up in our heads. We are happy to say that everything exceeded our expectations beyond our wildest dreams! Thank you all so much and we cannot wait to plan our next trip with you all!!

since we are from tropical countries. Beautiful winter wonderland in Lapland. Really enjoyed all the activities there. Mirka, the guide in Lapland is great.

The travel company is reasonably  good with only few minor miscommunication with the trip planner, i.e. no pick up in the Helsinki airport for the Wus family (so they have to take the taxi), no schedule to black sand in iceland as it has been requested and confirmed few times in the email conversations (but actually there is no time to go there during winter since the glacier walk takes 3 hrs activity and the sun only shine for 5 hrs), and a grumpy driver that said only can wait for us for 2 hours in the Blue Lagoon instead of 3 hours as stated in the itinerary, so we have to pay extra for the driver overtime). the cancellation of ice cave tour is understandable due to the weather. according to the travel company, they will provide refund for all the extra money we have paid and also the cancelled tour of ice cave visit.

The cities we visited were outstanding - we especially loved Vilnius. We had a minor hiccup with our transfer to the ferry to Helsinki, but all's well that ends well - we made it in time and our travel company even sent some champagne to our room in Helsinki for the trouble.

great to work with and extremely helpful every step of the way.