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Finland Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Jayde in Norway

Jayde's Travel Agency

4.8

 Based on 57 reviews

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Destinations:

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Denmark
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Finland
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Norway
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Sweden

Verified Review

Amy A.
Submitted on 7.28.2021

The trip was wonderful and we loved almost everything about it. We did need help a couple of times with issues with reservations and we got very quick replies and help. One day a boat tour was cancelled due to mechanical issues. Refund for the tour was super easy and it ended up working out for us as we were a bit tired on that day so we had a slower pace that morning. That same day, we showed up to our horseback riding tour and they had set the tour for the wrong day. The place sorted it out but that was a bit frustrating. I called the wrong number (not the emergency number) at the travel company so it took a bit for us to hear back and the place had already resolved the issue. A bit later in the trip we had another tour not have our reservation for the correct day. That was the full day Jeep tour of the Askja crater. While we were disappointed to miss this, the replacement tour worked well for us. We did get a quick response from the travel company this time and we got resolution to the issue pretty quickly. Also had no trouble getting the refund for the difference in tours. When we arrived we made a last minute decision to add on a tour to the erupting volcano. Our travel designer made that happen with ease. That turned out to be everyone's favorite day as well. She was very quick to respond to our last minute changes and did a lot of work behind the scene to make the change seamless for us. I really think 4.5 stars is a better rating and the only reason not 5 is due to the small scheduling hiccups we had. While for the most part it didn't really impact our enjoyment of the trip, it was a little frustrating in the moment.  However how a company responds to problems is extremely important and this travel company was absolutely on top of resolving the issues that did arise. The tours that were chosen were amazing and we loved all the people we met. Iceland is an exquisitely beautiful, otherworldly country that I feel should be on everyone's bucket list. I wholeheartedly recommend both Zicasso and this travel company to anyone looking to travel to Iceland Our travel designer was able to craft a tour that gave us an excellent taste of what Iceland has to offer and the itinerary was perfectly detailed and guided us well. The trip was pretty close to perfect.  

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Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 75 reviews

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Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
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Verified Review

David D.
Submitted on 10.5.2019

We are several weeks past the return from our trip, but we are not out of raves for the entire experience. We asked for a highly customized trip to visit the great old libraries of the world across several mid-European countries and were richly rewarded by the excellent transportation, drivers, and guides provided by the travel company. This was a fabulous and life-affirming experience.It would not have been possible without the careful planning and research done by our travel planner and his colleagues at this travel company. The hotels that were arranged were central and convenient in the cities in which we stayed and their personnel were friendly and incredibly helpful, adding to the enjoyment of our trip. Food recommendations, especially a food tour that was booked for us in Prague, were spectacular. Given our focal interest in centuries-old libraries and literature, the planner and his crew found top-notch experts in each location who deepened our understanding of the incredible edifices we toured and their histories.Then, especially in route from Prague to Vienna, we must exclaim about the beautiful alpine scenery and small towns. Noting that we were also very interested in nature, our driver-guide detoured to take us to mountain locations that were personal favorites of his. Spectacular!It’s simply difficult to say how much we enjoyed this trip in every detail.

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Featured Reviews

Northern Finland Travel Review: Ivalo, Kittila, Dog Sledding, Igloos, Northern Lights, Snowmobiling, One Week Luxury Trip

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Tommy R.
Mar 03, 2022
My trip to Northern Finland was everything that I had hoped it would be. Excellent trip to the boutique hotel in Ivalo and glass igloos in Kittila. The flights were set up by Zicasso’s flight experts and made everything very easy for me. The travel company did an awesome job setting up the itinerary. They set me up with all of the excursions that I wanted to do, from husky sledding to snowmobiling to aurora trips to see the Northern Lights. We finished up with one night in Helsinki before returning home. Great trip that I would highly recommend. Thank you to Zicasso and the travel company for all that they did to make it amazing. 

Finland Travel Review: Lapland Region, Reindeer Ride, Sled Dog Excursion, Snowmobiling

KW

Kimberly W.
Feb 12, 2022
Well organized and planned for time frame. I liked that since we stayed at remote resort that both breakfast and dinners were included. Stayed within our budget, which is always appreciated. We had slight issue with COVID tests coming home, but the travel designer was always available to help with anything!

Finland Vacation Review: Night Snowshoeing to see Aurora, Snowmobiling & Skiing on Lake, Lunch in Remote Cabin

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David N.
Mar 04, 2020
The travel planner at this travel company arranged a trip perfect to suit my needs, active but not overwhelmingly so.  But, oh so memorable, terrific fun and with perfect hotel accommodations.  Did I mention that the food was simply superior?

Finland & Russia Travel Review: Lapland Northern Lights, Saint Isaac's Cathedral Saint Petersburg

BG

Bruce G.
Jan 28, 2020
Excellent personal attention from my agent from Norway. Arrangements were on time and seamless. 

Finland & Norway Luxury Trip Review, Dog Sledding, Reindeer Sled Ride, Cultural Center, Aurora Lights, Oslo, Kirkenes

JD

John D.
Dec 23, 2019
Amazing trip! The accommodations were first class and exceeded my expectations. The Hotel in a Helsinki was a little gem and convenient to everything. The travel agency made it so easy and their personalized app for the trip itinerary kept us organized. 

Denmark, Norway, Sweden & Finland Trip Review: Copenhagen Food Tour, Birding in Finland, Cruise Ship from Stockholm to Helsinki

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Sally S.
Sep 23, 2019
Excellent guides and almost seamless performance of pick-ups. (Oslo guide wasn't at the dock with the car).

Norway, Finland, Estonia & Sweden Luxury Vacation Review: Helsinki, Fjords, Sailing to Estonia

PB

pam b.
Sep 13, 2019
This travel team planned a very enjoyable trip and I appreciated their attention to detail. Our trip planner was also great to check on us during the journey. Their App was especially helpful before and during our travels. It Made everything so much simpler.  The one suggestion I have would be to ensure they are clearer with all clients that they do not send any confirmed details prior to 30 days before departure. This seemed both unusual and concerning since we paid them in full ($8000) approx 60 days in advance. 

Travel Review: Finland & Russia Trip, Saint Petersburg, Moscow, State Hermitage Museum, 8-Day Tour

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Richard M.
Jun 08, 2019
Everything was exactly as promised. The guides were excellent in Finland, St. Petersburg and Moscow.

Sweden, Norway, Denmark & Finland Vacation Review, Copenhagen Food Tour, Flam, 16-Day Tour

GP

Gilda P.
Aug 08, 2019
This travel team was fabulous.  All of our hotels were in great locations and almost all of guides were very informative organized and helpful.  We couldn't recommend them more.

Travel Agent Review: Luxury Vacation to Finland, Poland & Czech Republic

BR

Barbara R.
Jul 08, 2019
This trip was a once in a lifetime vacation.  Our travel company planned every detail as I requested and met all my expectations.  They really do a fantastic job of coordinating and planning.Definately would recommend to anyone planning a great holiday.  All the planned tours and trips were great.  The one on one tour guides where excellent in all the counties.  Could not have been more punctual and on point.
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