Our Finland Travel Specialists

The trip was perfect.

The trip was AMAZING! Lapland, and our resort in particular, was beautiful. We never thought we'd enjoy the cold and snow as much as we did. To start, the cabin was great. Small, but who spends time in the room? Being able to see the aurora borealis lying in bed and looking up was spectacular. The entire property was pristine and gorgeous. There was so much to do and we tried to do most of it.
We did the sauna, with a cold plunge in the frozen lake, snowshoeing, sleigh rides, reindeer feeding, dogsledding, aurora hunting (right before we got in the van to go look for the aurora, it showed up right over our heads at the resort), snowmobiling, and ice cart racing. Every activity went smoothly and the activities staff and guides were all incredibly knowledgeable and friendly. We had such a great time!
The food... wow! We had food that we wouldn't normally eat and all of it was terrific. The wait staff were friendly and quick. The front desk never tired of our questions (we asked a lot) and was super-helpful. Everything we needed was provided, including really warm and new snow suits and boots (very necessary), and even snowshoes at the cabin itself. If we wanted to cross-country ski, the skis were available any time, at no charge. There were even places to hike or snowshoe to where there was a lean-to and fire pit, and they even provided the wood, matches, and fire starter. There was nothing we could ask for that wasn't already provided.
Even though it was a long trip from the United States, and we like to travel to different places, I think we may return to this resort again.
We would absolutely use Zicasso's travel specialist again. Our travel specialist was really helpful in setting up this trip. We knew almost nothing about Lapland and Finland in general. She walked us through planning the trip, asked poignant questions (steered us away from the tourist traps), and gave great advice. Recommending our resort was perfect. Also, we changed the plans a few times (flights, whether to take a day in Helsinki, etc.) and she flexed with us easily. Even the details, like scheduling our activities and setting up dinner reservations, were taken care of, with little effort on our part. Thank you so much for the trip of a lifetime!

We travelled to Finland on Thanksgiving week with the goal of seeing the aurora borealis – a bucket-list experience. Thanks to our Zicasso travel specialist, we not only saw the aurora borealis, but we also had a wonderful time awaiting its showing with a campfire meal in a kota, as well as stories and lessons on the science of the "lights show" from our very knowledgeable guide.
Throughout our seven-day trip, we had daily activities that fulfilled a truly Finland experience – from avanto (sauna and dip in frozen lake) to mushing to feeding reindeer and more! The best part was when our agent prepared a traditional Finnish dinner for us inside a kota that was right in the backyard of our rental.
It was an overall wonderful experience. Our agent was awesome! She was easy to communicate with and responded promptly to questions and requests in the planning stages, as well as during the trip itself. Her personal touch was just over and beyond! She and her company deserve five stars!
This was my second time using Zicasso and, once again, you guys did not disappoint!

Zicasso's travel agency and staff were nothing short of amazing! Their details, knowledge, and strategic planning throughout our honeymoon made for a once-in-a-lifetime experience. Any question my wife or I had, they were quick to respond, while also being incredibly kind, polite, and thorough. I have nothing but positive things to say! We had so much fun as we explored these two countries. We can’t wait to use them for our next overseas vacation! There’s no doubt in my mind that we will!

It was a fantastic trip! We had enough to do in every location, but still enough free time to explore on our own. I do wish we had been given a bit more detail on some of the tours; we were surprised a few times. It did not negatively impact us, but it would have been nice to be more prepared.

Zicasso’s travel agent crafted an unforgettable trip. We stayed at exceptional hotels, which were in perfect locations and had wonderful staff. The excursions were well planned out and provided us with a wide variety of adventures—water activities, sightseeing, thrill, etc. The guides and drivers were energetic, educational, and personable. We couldn’t have asked for a better trip! Thank you to our agent and the tour operator.

We loved the troll tour of the Ring Road. Our guide was great. It was very active, with some hilly climbs, which were challenging. Most of the tour hotels were good, but there were limited food choices in some locations, especially for vegetarians.
Our hotel in Reykjavík was fun and we enjoyed the restaurant there. The hotel was a bit noisy at night. We found and recommend a local café across from the Hallgrímskirkja as well.
In Norway, we loved our rooms in Bergen, looking out on the water. Our driver there was very nice. We enjoyed the train to Flåm, but wished we’d had two nights in our hotel in Balestrand, as it was exceptional. Food was included and very nice. We might have enjoyed a day tour with a local guide if we’d had more time. The ferries worked well.
Thank you!