Brazil Travel Agents & Reviews

Our travel planner did an excellent job of coordinating our Brazil adventure.  Camille was responsive and thoughtful towards our needs.  She anticipated much that we couldn't foresee and also steered us in the right direction for activities and hotels.  Especially helpful was having someone on the ground to text with to solve the few problems that cropped up (changing US Covid rules in the middle of our trip).  Most importantly, we were always in someone's care.  There was never a moment when we felt worried or unsafe.

We had a blast during our trip to Brazil. It was during the height of the pandemic in Brazil in April'2021. So we waited until the last minute to finalize our trip with our Brazil Travel Company. Our travel planner was very professional throughout the process. She patiently listed to what we were looking for in our experience and modified the itinerary based on our feedback since the pandemic kept changing the situation with what was open in Brazil.We decided to go to Amazonas and Pantanal region for our trip. We wanted to go to places that were less crowded and as is our travel style we chose to go to places less travelled (among tourists visiting Brazil for the first time). As such Portuguese was the main language for communication but our travel planner arranged for English speaking guides for us during our entire stay. All the guides were fabulous and their presence made for an enjoyable trip since they took us to places where locals visits (Instead of just taking us to touristy places), spoke in details about the culture and history of Brazil.During the 2nd day of our trip we were in Amazonas and our flight from Manaus to Cuaiba was cancelled. There was no internet connection in the lodge in Amazonas as such we did not even know about it. Our travel planner called the lodge immediately to inform us of the change along with a proposal for a revised itinerary option that was very close to the initial cost of the trip. They took care of making all the flight reservations and hotel reservations for us while we enjoyed out stay in AmazonasThe Lodge in Amazonas and all the hotels (Manaus & Cuaiba) chosen by our travel planner was exceptional and we thoroughly enjoyed our stay there.Last but not the least we were celebrating our 20th anniversary and our travel planner arranged for champagne in Juma lodge, chocolates and sparkling wine in Cuaiba and wine in Pousada Puival (Pantanal Lodge). We were so happy and surprised with this gesture of putting a personal touch to our trip.We would highly recommend the services of our Brazil Travel Company to anyone who wants to visit Brazil. Infact we have already decided that when we visit Brazil again (We have to go since Brazil is a big country and this time we could not visit Rio or Iguazu falls due to the Pandemic) we will go with this company again. 

Let me start with our trip was AMAZING!We are truly are world travelers and because of that, we know exactly what we want to do and see. Seeing the Christ the Redeemer statue was the last of the 7 wonders on our list.  Along with that, we wanted to see and experience Rio.I gave our travel planner a list of what we wanted to do.  She sent back an itinerary.  It was as if she had known us for years.  We like to keep moving with little downtime.  Not only did we see the Christ the Redeemer statue, there was also a bike ride along the beach and city, hikes to incredible overlooks, cachaça shots, we learned how to make caipirinha cocktail, a favela tour, shopping, food markets...and more!   So much fun!Our hotel looked over the Copacabana beach.  Beautiful!And any COVID questions I asked she had the answers for.Then, our guide was also AMAZING!  He made sure that every minute he had with us was exactly what we wanted.  Not only did he bike and hike with us, he made sure we saw the views from every mountain top and why they were important. He spent time with us sitting at the local restaurant/bar outside and watching the locals go by all while explaining the culture.  Not to mention the mini Portuguese lessons..LOL. I know I'm missing so many things.  Honestly they made our trip incredible.  What a dynamic duo.  

We had a great time and loves our trip to Brazil. We went to Rio for a couple of days and saw the sites, and was there for New Year's eve.  Then, we flew to Iguazu Falls and viewed the falls from the Brazil side and then the next day from the Argentinian side.  Then, we flew to Manaus and drove to the Amazon where we spent a couple of days.  While we had a great trip to Brazil, I would say that the only downside was that our travel agent didn't plan enough for the time that we had alotted with the tour guide for the days that we were with him.  Our tour guide was amazing, but our travel agent only planned 2 things for an 8 hour period on our first day.  Then, on the second day, we had a 6 hour tour and only one thing was planned.  We ended up revising our schedule on the fly, and it all worked out thanks to our tour guide. However, we were disappointed in the lack of time management for our two days in Rio. We didn't know in advance that these things weren't going to take as much time as the travel agent allowed as we just went with her recommendation. 

The travel planner was very easy to work with wrt planning itinerary, quite timely and responsive with emails.The trip was very comfortable.  Our driver picked us up at the airport and was truly accessible throughout our trip to Argentina, from checking in daily, to calling if a driver was late, to making reservations for us in Iguazu as the hotel desk there wasn't too helpful.  Our driver was really fantastic.  This travel company quoted much lower costs than the other travel company matched to us.  I did have to request a second quote from Zicasso.  You guys didn't automatically offer that as your website said that you would.  And the second quote was almost half the cost for same itinerary!   

Our travel planner did a wonderful job adjusting the itinerary to our interests.  She couldn't have been more responsive even when we requested some last minute additions to our journey.Despite a few hiccups when meeting guides or having to change plans due to a Sunday restaurant closing, all went so well.  The itineraries took us to sites and experiences that we found interesting and gave us an excellent taste of Brazil.Brava, travel planner!

Most of the trip was fine. The hotels in Ushuaia and El Calafate were not true 5 star hotels and we noticed there were better hotels in each city. The automobiles in several cases were too small. Both of us drive large S class Mercedes and the cars could not even fit our luggage in some cases. We will demand first class cars in addition to better hotels in the future. For the most part the tour guides were well informed and interesting. The tour guide/driver in El Calafate was exceptional. The Argentina local airline premium economy class las kike business class in other countries and we were happy with that even though we always fly first class everywhere. We were not happy with the change of personnel at this travel company at the last moment. A travel specialist was fine but we had not worked with her in making our travel arrangements. Richard and I were very ill due to a badly cooked dinner on the boat in Ushuaia and the specialist was very helpful in getting a doctor at the hotel in Iguazu Falls for Richard.The helicopter flight in Ushuaia was cancelled by the company due to inclement weather and we would like a refund for that ASAP.The travel company is 4 1/2 stars.

We worked with our trip planner to plan our honeymoon in South America. He was wonderful. All his recommendations were top notch. He really listened to us and our preferences, and was incredibly patient as we worked to create the perfect itinerary for our trip. When we had a few travel hiccups he was available to help, and made sure to have some special celebratory surprises along the way. We would highly recommending working with him and this travel team, and would use them again in the future!  

I planned last minute visit to Bahia in Brasil and this travel company arranged transfers to and from airports within Brasil and reservations at an all-inclusive beach resort hotel.  They were easy to work with.  Only problem -- I had booked by flights to and from Sao Paulo to Salvador and forwarded the itineraries to this company who then arranged airport transfers.  Apparently, I had erroneously booked a return flight from Salvador to Sao Paulo for 3:00, which turned out to be 3 am and not 3 pm. When the the company -arranged pick up, who was wonderful, brought us to airport at 3 pm, we had no flight.  He used his skills and Portuguese to help us book a 3:25 pm flight from Sal valor to Sao Paulo at an additional cost of $200.I think this company should have picked up the 3 am vs 3 pm (15:00 in Brasil time) from the airline itinerary I had forwarded to them.  They didn't/