Camille's Travel Agency
Based on 17 reviews
Overall, I believe the travel agency did a good job of setting everything up. All the guides showed up on time and ensured we reached our scheduled destinations. The hotels were clean and comfortable. Overall, it was a positive trip and I would recommend using this travel company.
Alejandro's Travel Agency
Based on 148 reviews
Alejandro was great to work with. He listened to what we wanted and provided us with choices that appropriately matched our preferences. He was very honest and upfront about the things we discussed, offering options and opinions, without trying to pressure us into anything. He responded promptly to all of our emails, answered all our questions, and called to communicate in person when necessary. He stayed in touch with us throughout our travels to ensure things were going smoothly and even facilitated a few additional reservations for us once we had arrived.
Additionally, he contacted us immediately by phone and email when he learned we had to cancel a day trip due to a passenger not feeling well, ensuring we didn't need any assistance. We had a great overall trip, during which we saw and learned a lot. The service providers Alejandro partnered with for on-the-ground tours, etc, were all very good. They communicated effectively with us, were flexible when needed, and always punctual.