Australia & New Zealand Tour - Sydney Opera House

Australia & New Zealand Travel Agents

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Australia & New Zealand

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Australia & New Zealand travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 137 reviews

See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Amy P.
Submitted on 11.1.2022

Rick did an amazing job planning our trip. We had numerous tours as well as multiple flights scheduled within the country and everything went so smoothly. We started planning this trip with Rick when Australia was still closed due to Covid. Rick was very communicative and kept us apprised of what was going on with the the reopening of the country. Also, we spoke with Rick about our budget for the trip, the length of our travel, our activity level, and the sights we wanted to see. After our conversation, Rick proposed a jam packed itinerary which not only stayed within our budget, but provided a ton of activities. After a short email exchange, we tweaked the itinerary very slightly. Approximately a month before our trip, Rick met with us via WebEx and spend roughly two hours going over all the details of the trip.  This was EXTREMELY helpful. I would highly recommend Rick for your future travel plans. We were very happy!! 

Travel agent David in Australia

David's Travel Agency

4.8

 Based on 95 reviews

See David's profile

Destinations:

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Australia
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Belize
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New Zealand

Verified Review

Diego F.
Submitted on 7.19.2022

The trip:This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.

Travel agent Sabina in New Zealand

Chelsea's Travel Agency

4.7

 Based on 18 reviews

See Chelsea's profile

Destinations:

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New Zealand

Verified Review

Emily M.
Submitted on 3.12.2020

We worked w/ Chelsea and found her to be prompt, attentive, and responsive. She did an excellent job w/ following up with us, developing our itinerary, and following our guidance about priorities which included focusing on experiences over lodging. That said, there was a fair degree of variability within the lodging and I would definitely not stay again or recommend some of the places we stayed.

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Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 178 reviews

See Dick's profile

Destinations:

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Australia

Verified Review

Walter D.
Submitted on 10.27.2022

We used Dick and Journey Earth for our 26 day trip to AU and NZ. Both those destinations were fantastic and remarkably we did not have a single scheduling problem on the trip thanks to the excellent work of Dick and the staff at our travel agency.Dick did a great job recommending things to do and responding to our requests. He texted me several times during the trip to make sure we were enjoying everything.

Travel agent Karen in New Zealand

Karen's Travel Agency

5.0

 Based on 169 reviews

See Karen's profile

Destinations:

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New Zealand

Verified Review

Joe A.
Submitted on 3.11.2020

Excellent travel company, and very easy to work with despite the many time zone differences.  I loved the attention to detail and the different recommendations that were made as we planned the itinerary.  The tour guides, hotels, ground transportation and in-country flights were all great.  We had some concerns that we were using a NZ travel company for a trip to Australia, but there were no issues.  They know Australia well, and when we needed them when we were in country, they were very accessible.

Travel agent Geoff in New Zealand

Geoff's Travel Agency

4.6

 Based on 37 reviews

See Geoff's profile

Destinations:

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New Zealand

Verified Review

Nehal P.
Submitted on 3.20.2020

Planning the trip was great! The travel planner worked with me to come up with an itinerary, adjusting based on my availability and what I wanted to see and do. The itinerary included some things I would not have done on my own, but I'm glad I did!The trip itself was fantastic. Everything was pre-arranged, including transportation. Our planner even picked us up at our hotel for a tour of Christchurch.

Travel agent Jillian in New Zealand

Jillian's Travel Agency

4.8

 Based on 247 reviews

See Jillian's profile

Destinations:

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New Zealand

Verified Review

Carole G.
Submitted on 3.19.2020

This travel team created an incredible itinerary for us.  We had never been there and didn't know what we should see and what not to miss.  Each day was "the best day of the trip" - each day exceeded our expectations and thrilled us.  From a private behind the scenes tour of the Te Papa museum to an overnight cruise on a fjord, we were thrilled.  Along the way we had some phenomenal guest houses (B&Bs) with wonderful hosts and beautiful views.  The materials they sent us with our itinerary were thorough and easy to use.  We would definitely recommend them to anyone considering a tour of New Zealand.  

Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 231 reviews

See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Featured Reviews

Oceania Travel Review: Australia, New Zealand, Fiji Islands, Seafood Tour, Diving the Great Barrier Reef, Mount Cook, Luxury Tour

RW

Rob W.
Oct 18, 2022
We had a fabulous trip to beautiful places planned in every detail by the travel company.  Our trip lasted a month, included 3 countries (New Zealand, Australia and Fiji) and many stops so was very complex.  Every detail, every hotel, airplane, car rental worked.  We really had nothing to worry about, just show up and give people vouchers or they already were expecting us. Penny from the travel company worked with us for over 2 years to make this happen.  Originally planned for 2020, it was delayed twice by COVID.  Penny stuck with us the entire time and was a joy to work with.

Australia & New Zealand Travel Review: Tasmania, Melaleuca, Barrier Reef, Auckland, Queenstown, Milford Sound Tour, Snorkeling

DF

Diego F.
Jul 19, 2022
The trip:

This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.

South Pacific Luxury Tour Review: Tahiti, Australia, New Zealand, Over the Water Bungalow, Sydney Harbor Bridge Climb, Sailing

RB

Robin B.
Nov 01, 2022
Our trip. like so many others I'm sure, had been postponed due to Covid. After a year of planning for our first trip scheduled for April 2020, we were finally able to take our trip in September of 2022. We were fortunate to have nearly the identical itinerary as the original trip due in no small part to the efforts of Kate from the travel company. I really enjoyed working with Kate. Even though she's in New Zealand and I'm in the US, there was never any problem keeping in touch. She has an  easy-going style that I really appreciated, she's knowledgeable and thorough and she was patient with me! We were blown away by all the details that had been handled for us from private transportation from hotels and airports, to the unique hotels we stayed in and the tours that were booked for us. We loved every minute of it and were well taken care of. Covid added many challenges but Kate seemed to take it in stride and just kept moving forward. I would highly recommend Kate and her travel company.

Travel Review: Australia & New Zealand, Port Douglas, Uluru, Sydney, Hobbiton

JB

JoAnn B.
Oct 21, 2022
Covid canceled this trip in 2020 so we finally got to do it in 2022. We had a fun time despite the changes to flights and venue due to covid. Penny was very accommodating about my view of how our trip should progress. There was one mix-up on a hotel reservation that ended up in her coworker's name instead of mine so the hotel said we didn't have a reservation.  We were lucky they had a vacancy.

Luxury Australia & New Zealand Travel Review: Rotorua, Queenstown, Dinner With Maori Family, Hiking, 2-Week Trip

MS

Michelle S.
Sep 29, 2022
Karen at this travel company was a pleasure to work with planning our ideal trip. She put together an itinerary that we absolutely loved based on our preferences. We had so many memorable experiences, saw so many beautiful locations and met fantastic people along the way. We only had 2 issues come up during the trip (both of which were not at the fault of the travel company) and Karen was there to assist when we needed her.

Australia & New Zealand Travel Review: Sydney, Rotorua, Barrier Reef Trip, Glow Worm Caves, 12-Night Tour

JO

Joanne O.
Oct 12, 2022
The company did a fine job. We had several hiccups. The first problem was attributed to the fact that we did not have access to the internet or phone coverage. We thought our ride to the airport in Seattle did not show up and we hired a cab.When we got to the airport, we discovered the flight was changed until later in the afternoon. The second problem was in Auckland. Our flight was two hours late and it took a long time to get through Security. When we got our baggage, there was no one at the information desk...no help as where to go to get our ride. A security guy sent us to the shuttle waiting area. Because we were sent there, we completely missed our ride. Soon we were all alone in this semi dark area so we hired a cab to take us to the hotel. The third problem was the Coast and Rainforest tour required hiking. Susan (my travel person) was unable to do this tour. Somehow it was not disclosed to the travel agency that hiking and extensive walking was a problem.Overall, I think the travel company did a great job and I would hire them again. Thank you very much.

Australia & New Zealand Trip Review: 3-Week Vacation

JA

Joshua A.
Sep 07, 2022
The trip overall was delightful and working with this travel company was a true pleasure. Dick from our travel agency really helped plan everything out especially when the weather threw us some unexpected curve balls. The best part of working with our tour company was personalizing the trip to what we wanted to do and getting suggestions and details from their experience to put it all together. The suggestions/options at each location were invaluable. 

Australia & New Zealand 17-Day Luxury Tour Review

RM

Richard M.
Sep 13, 2022
Everyday was a memorable experience.

Australia & New Zealand Vacation Review: Great Barrier Reef, Snorkeling, Dart River Boat Trip

WD

Walter D.
Oct 27, 2022
We used Dick and Journey Earth for our 26 day trip to AU and NZ. Both those destinations were fantastic and remarkably we did not have a single scheduling problem on the trip thanks to the excellent work of Dick and the staff at our travel agency.Dick did a great job recommending things to do and responding to our requests. He texted me several times during the trip to make sure we were enjoying everything.

Travel Review: 4-Week Australia & New Zealand Vacation, Auckland, Rotorua, Christchurch, Melbourne, Alice Springs, Uluru

LD

Laura D.
Jun 15, 2020
For a variety of reasons, our dream trip to New Zealand and Australia ended up having to be planned at the very last minute. Our travel planner was INCREDIBLE at meeting our timeline needs and adapting to unpreventable changes, navigating our preferences, and working with our budget. She also stayed in touch with us throughout the entirety of the trip. Our dream trip turned out better than either one of us could have imagined!!
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