Rick's Travel Agency
Based on 137 reviews
Rick did an amazing job planning our trip. We had numerous tours as well as multiple flights scheduled within the country and everything went so smoothly. We started planning this trip with Rick when Australia was still closed due to Covid. Rick was very communicative and kept us apprised of what was going on with the the reopening of the country. Also, we spoke with Rick about our budget for the trip, the length of our travel, our activity level, and the sights we wanted to see. After our conversation, Rick proposed a jam packed itinerary which not only stayed within our budget, but provided a ton of activities. After a short email exchange, we tweaked the itinerary very slightly. Approximately a month before our trip, Rick met with us via WebEx and spend roughly two hours going over all the details of the trip. This was EXTREMELY helpful. I would highly recommend Rick for your future travel plans. We were very happy!!
David's Travel Agency
Based on 95 reviews
The trip:This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.
Chelsea's Travel Agency
Based on 18 reviews
We worked w/ Chelsea and found her to be prompt, attentive, and responsive. She did an excellent job w/ following up with us, developing our itinerary, and following our guidance about priorities which included focusing on experiences over lodging. That said, there was a fair degree of variability within the lodging and I would definitely not stay again or recommend some of the places we stayed.
Dick's Travel Agency
Based on 178 reviews
We used Dick and Journey Earth for our 26 day trip to AU and NZ. Both those destinations were fantastic and remarkably we did not have a single scheduling problem on the trip thanks to the excellent work of Dick and the staff at our travel agency.Dick did a great job recommending things to do and responding to our requests. He texted me several times during the trip to make sure we were enjoying everything.
Karen's Travel Agency
Based on 169 reviews
Excellent travel company, and very easy to work with despite the many time zone differences. I loved the attention to detail and the different recommendations that were made as we planned the itinerary. The tour guides, hotels, ground transportation and in-country flights were all great. We had some concerns that we were using a NZ travel company for a trip to Australia, but there were no issues. They know Australia well, and when we needed them when we were in country, they were very accessible.
Geoff's Travel Agency
Based on 37 reviews
Planning the trip was great! The travel planner worked with me to come up with an itinerary, adjusting based on my availability and what I wanted to see and do. The itinerary included some things I would not have done on my own, but I'm glad I did!The trip itself was fantastic. Everything was pre-arranged, including transportation. Our planner even picked us up at our hotel for a tour of Christchurch.
Jillian's Travel Agency
Based on 247 reviews
This travel team created an incredible itinerary for us. We had never been there and didn't know what we should see and what not to miss. Each day was "the best day of the trip" - each day exceeded our expectations and thrilled us. From a private behind the scenes tour of the Te Papa museum to an overnight cruise on a fjord, we were thrilled. Along the way we had some phenomenal guest houses (B&Bs) with wonderful hosts and beautiful views. The materials they sent us with our itinerary were thorough and easy to use. We would definitely recommend them to anyone considering a tour of New Zealand.
Roseann's Travel Agency
Based on 231 reviews
This was a trip of a lifetime. We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia. You name it we were going to do it. This truly was an itinerary with planes, trains & automobiles. Let's not forget to include boats, helicopter, camel and kayak. We had such a variety of things planned including wine tasting in both NZ and Australia. I can't say enough good things about our travel company!!! In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there! No stone was left unturned, even when the fires occurred in Australia. Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th. No problems with Covid-19, we continued on with our itinerary. Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland. On to Queenstown which is delightful and Milford Sound for an overnight on a ship. Absolutely beautiful. Glad we did this vs a day trip or boat ride. We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains. Breathtaking!! Picked up a rental car and drove to Franz Josef to climb the glacier. We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake. Again a train up the Pacific Coast which is beautiful to Nelson. Kayaking, hiking and a catamaran in the Tasman Sea. What scenery!! Up to Rotorua for more fun. Well this is where the wheels starting coming off of our fun. Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers. Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted. She made alternative suggestions, we made the decision to extend in NZ. As our trip went along, things kept changing.... NZ decided to shut down on March 25 midnight. Our new flight home was March 29, then March 27. She worked with us so closely and was so helpful she actually got us a flight home on March 25. While we were having fun and enjoying ourselves, this company was working for us behind the scenes. You can't ask for more than that!! By the way, we came home and quarantined. To date, we're healthy.
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This was a trip of a lifetime, impeccably planned and executed to perfection. Almost 20 days in Australia and New Zealand. The itinerary was chosen to suit what we wanted, the tours (and tour guides) were interesting, fun and enjoyable, the hotels were nice, modern, clean, and well located. I can’t say enough good things.David was in charge of planning our trip. He understood what we wanted and proposed an itinerary that we accepted with some minor modifications. He was always available, before and during the trip, and he has support staff in both Australia and NZ available for us; we actually had some issues with the weather that forced some changes, and his staff was very effective in organizing the new itinerary. Would gladly use their services again and would recommend them unequivocally.
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