Jay's Travel Agency
Based on 263 reviews
Destinations:
Verified Review
This was our 1st time traveling to India and Nepal. Jay from the travel agency laid out the perfect itinerary based on the locations that we wanted to go and our budget. The guides, drivers, and representatives in each city were attentive, kind, and knowledgeable beyond expectation. There were absolutely no concerns, they picked us up when they said they would and made sure that every experience was enjoyable and knowledgeable. We will be using this travel agency again when we return.
Murray's Travel Agency
Based on 434 reviews
Destinations:
Verified Review
This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa. No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow. From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent. The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!
Featured Reviews
Luxury Maldives Anniversary Travel Review: Hurawalhi, Wildlife, 1-Week Trip
RK
United Arab Emirates & Maldives Luxury Family Vacation: Dubai, Private Safari, Camel Ride, Hot Air Balloon Experience, 2-Week Trip
EJ
Luxury Thailand & Maldives Vacation Review: Bangkok, Phi Phi Islands, Kayaking, Floating Market, 18-Day Travel
TW
Maldives & United Arab Emirates Luxury Vacation Review: Dubai, Burj Khalifa, Hurawalhi Island, 9-Day Trip
DA
Sri Lanka & Maldives Travel Review: Luxury 10-Day Vacation Tour
JB
Luxury India & Maldives Travel Agent Review: One Week Tour
SB
Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya
JM
Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!
Some things that could use improvement:
Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication.
We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal.
During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.
Maldives Travel Review: Luxury One-Week Vacation
CM
Travel Review: Luxury Singapore & Maldives 18-Night Tour
MM
India & Maldives Travel Agent Review: Luxury Honeymoon Trip, Kochi, Delhi, Goa, Bengaluru, Udaipur
BG
Luxury Maldives Anniversary Travel Review: Hurawalhi, Wildlife, 1-Week Trip
RK
United Arab Emirates & Maldives Luxury Family Vacation: Dubai, Private Safari, Camel Ride, Hot Air Balloon Experience, 2-Week Trip
EJ
Luxury Thailand & Maldives Vacation Review: Bangkok, Phi Phi Islands, Kayaking, Floating Market, 18-Day Travel
TW
Maldives & United Arab Emirates Luxury Vacation Review: Dubai, Burj Khalifa, Hurawalhi Island, 9-Day Trip
DA
Sri Lanka & Maldives Travel Review: Luxury 10-Day Vacation Tour
JB
Luxury India & Maldives Travel Agent Review: One Week Tour
SB
Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya
JM
Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!
Some things that could use improvement:
Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication.
We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal.
During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.
Maldives Travel Review: Luxury One-Week Vacation
CM
Travel Review: Luxury Singapore & Maldives 18-Night Tour
MM
India & Maldives Travel Agent Review: Luxury Honeymoon Trip, Kochi, Delhi, Goa, Bengaluru, Udaipur
BG