Baa Atoll Anantara Kihavah Water Villas in Maldives
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Maldives Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 242 reviews

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See Jay's profile

Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 423 reviews

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See Murray's profile

Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
5  More

Verified Review

Michelle W.
Submitted on 8.17.2022

The flow from one activity through the next was quite smooth. Stella at our travel agency gave us a robust itinerary offering us a little bit of everything in Africa. It was a trip of a lifetime for sure and my mother and I had a great time the whole time!  We felt safe and cared for every step of the way.

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Travel agent Himanthi in Japan

Himanthi's Travel Agency

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Destinations:

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Japan
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Maldives
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Sri Lanka

Agency Description

Our company specializes in designing custom trips for discerning travelers interested in Japan, Sri Lanka, and the Maldives. Our extensive expertise and in-depth knowledge provide our travelers with unique insights and personal knowledge to craft unique tours guided by their travel preferences, desires, and needs. Your personalized trip will be curated and created to perfection with us. We understand that Asia’s call is growing stronger, so you can put our expertise to good use as you heed that call.

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Featured Reviews

Luxury India & Maldives Travel Agent Review: One Week Tour

SB

Soumya B.
Dec 21, 2021
This travel company is a great travel partner and a great find for me during my December 2021 India visit. I received the utmost detail and care in tier travel planning including their signature “receive & drop off” at each location and expediting quick passage to each destination. I highly recommend them for personal and corporate visits. I will use them again and again for the level of service they displayed during my current trip.

Sri Lanka & Maldives Travel Review: Luxury 10-Day Vacation Tour

JB

Julia B.
Feb 02, 2022
In this pandemic time, using a good travel agent is worth it, and I was very grateful to have the help of the travel designer and his team. I had initially planned this trip in 2019 for 2020 travel, so it was a thrill to finally embark on this trip! Sri Lanka in particular is not a terribly easy place to visit during COVID, and I had a lot of difficulty submitting all the necessary paperwork to get my visa and health declaration set. My travel designer was incredibly responsive and helpful with all the paperwork, and I was able to have peace of mind that everything would be arranged and organized.

Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya

JM

Jessica M.
Sep 20, 2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!

Some things that could use improvement: 

Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. 

We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. 

During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

Maldives Travel Review: Luxury One-Week Vacation

CM

Cullen M.
Jul 20, 2021
The trip was amazing and our travel planner did an amazing job coordinating everything, especially given the circumstances with COVID this past year.

Travel Review: Luxury Singapore & Maldives 18-Night Tour

MM

Milagros M.
Mar 01, 2020
This was our  fourth trip with Zicasso. We have been blessed to have the travel agent for our Australia/New Zealand trip in 2013 as it turned out to be amazing and unforgettable. She handled all the flights from one place to another and the trip ran perfectly smooth. She communicated with me multiple times to make sure that she covered everything and then sent me a detailed itinerary with colored pictures. I had to ask for one with this trip. I started by saying these because our latest trip pales by comparison to our first trip with Zicasso. Here I had to take care of all the flights. And then there was this couple who wanted to join us on our trip and one of them dropped out, I had no idea that there was just a slight difference in the price if she took her own room. So she roomed with us the entire trip which included Valentines day. There was no dinner included but the one in the Newton Center while in Singapore and in the morning we were supposed to be met by our guide going to Sentosa, he did not show up. An alternate guide came an hour later who had the nerve to carry on an attitude. I also wished that our guide shared the same enthusiasm as I had doing the “Crazy Rich Asian”tour. Some of the places she just pointed to and one of the places I had to ask to be brought there. Although I appreciated the stay at our hotel in Singapore ( I asked for it) and the hotel in the Maldives. They were amazing places.

India & Maldives Travel Agent Review: Luxury Honeymoon Trip, Kochi, Delhi, Goa, Bengaluru, Udaipur

BG

Brian G.
Jan 07, 2020
We utilized this travel company to provide guidance on our honeymoon to the Maldive and India and I have to say that my wife and I were absolutely blown away by both the trip itself and the service that the company provided. From the onset, this travel company provided a very detailed itinerary with numerous options at each location we wanted to visit and were very flexible in our ever changing requests. Once we got on the trip, everything was fairly mindless for us as every detail had been covered by the company and their excellent team. I would highly recommend this company (our trip planner if you plan on traveling to India) to help with any travel services you need. From airport pick ups to arranging first class tours, they were the best and made what could have been a hectic visit as relaxing as possible (in 3 weeks we went to the Maldives, Kochi, Delhi, Agra, Udaipur, Goa and Bengalaru). 

Botswana, Zimbabwe, Zambia & The Maldives Trip Review, Africa Safari, Devil's Pool Victoria Falls, Snorkeling, Matobo National Park

SH

Sandy H.
Oct 08, 2019
The travel planner and the group at this travel company helped us with our trip to Botswana, Zimbabwe, Zambia, and The Maldives. They really listened to what we wanted out of the trip and found places that met our goals. Our travel planner and/or another planner were always available by email or phone. They always answered our questions quickly and thoroughly. We were especially grateful for their expertise and help, when two weeks before the trip a local airlines canceled one of our flights without notice. This meant we had to make some major changes to the end of the trip very quickly. Our planner worked with us throughout this whole process and put our minds at ease and provided some great alternatives.As for the trip itself, it exceeded all of our expectations. We have such a love and appreciation for this part of Africa. From the incredible wildlife, to Victoria Falls, and the starry night skies, it was indescribable.

India, Nepal, Sri Lanka & Maldives Luxury Tour Review: Himalaya Trekking, Wildlife, Yoga, Temples, Snorkeling, Culture & Food

SL

Stephen L.
May 29, 2019
Our trip planner and this travel team provided my wife and I with one of the most exotic and enjoyable travel experiences of our life. India, Nepal and the Maldives was simply fantastic. Our planner, avoided for us two situations that could have made things really interesting. First, he made sure we had no airline tix on a local airways which went bankrupt just before we arrived and was able to cancel and arrange an alternative travel experience after the terrorist attack in Sri Lanka. We still wanted to go to Sri Lanka, but US gov't made it impossible to achieve.At every turn in our 53 day journey, our trip planner and his staff was there to make sure all accommodations, guides, drivers and events went as smoothly as could be possible. Nothing but the highest regards for this agency and its people.

Travel Review: India & Maldives Luxury Trip, Dehli, Agra, Jaisalmer, Rajasthan, Jaipur, Food & Culture

BG

bernadette g.
Jan 23, 2019

Overall really great experience.  The places we stayed were beautiful and perfectly aligned with our expectations.  The itinerary of the sights and activities matched what we were interested in.    The local agent and related guides were outstanding.  We have some bumps in our trip, including a hospital visit in Delhi, and our agent was super responsive and helped coordinate ad hoc transportation.  Our travel planner was great at providing input and advice around ideas for the trip and thinking about varying the transportation between cities given the drives are long and not smooth given its India. My only real disappointment was the quality of the mini-bus.  We had 5 long drives between cities so this was important.  The buses were clean and comfortable but the top speed was 43 kilometers per hour.  Watching other mini-buses speed by us when we were on highways was frustrating and I do believe added to the length of our trips--quite possibly adding an hour to our drive from Agra to Delhi for example which is all highway.  I would have paid extra for a better vehicle had I known.  I also was surprised that no one noticed that we were booked at an adults only resort in the Maldives but we had one in our family under the age of 18.  Luckily the resort honored our booking because they had our passports and should have noticed but that could have been a really challenge had they not given it was the holiday season.

The real question is....Would I use our travel planner again? Yes I definitely would.  For me trust is most important and I trust her knowledge of India, her selection of local agents, her hotel suggestions and the sightseeing activities.  I would just pay closer attention to some of the details.

Travel Review: Honeymoon Vacation in India & The Maldives, Ranthambore Tiger Safari, Taj Mahal

TF

Thad F.
Apr 19, 2018

Consistent with our trip to Chile (that was arranged by Zicasso), our India trip was great.  The guides, activities, food and accommodations were excellent.

One issue that we still don’t understand is that our confirmed booking at the Udaipur hotel was changed at the last minute to a different hotel.  We were moved to a suitable hotel, but part of the anticipation and a specific expectation of our trip was a stay at that hotel.  That was a bit disappointing.

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