Latin America Travel Agents & Reviews

I would rate this travel agency ten stars if I could; they were that good. Pedro worked with me to plan a short 8 day trip to see Machu Picchu and other sites in Peru. He was responsive and quick to give good, honest advice. And the itinerary he planned for us kept us entertained and immersed in the local culture. All of the guides and drivers were spot on! They were prompt, polite, knowledgeable, and very patient. Our guide in Lima was our airport contact, and he was so sweet. Another guide spent the most time with us, showing us around Cusco and other nearby communities. The best part was spending time with the Moray community, but our guide showed us so much more about the culture - taking us to markets, Manos de la Communidad, restaurant Dora Clarinda, and literally every important site in Cusco. Thank you - we enjoyed every minute. Our Machu Picchu guide was so professional and informative. Another guide took us from Ollantaytambo back to Cusco, and then to the airport hotel on our last day. His energy and enthusiasm was catching! Kudos to all of our drivers too. All wonderful to meet, and excellent drivers. 

When my parents decided they wanted our entire family - 18 people total ranging in age from 7 to 80 - to go to Costa Rica as a belated celebration for their 50th wedding anniversary, I knew we would need help to make it happen. I reached out to a few different travel companies for quotes and to get more information, and we ultimately chose this one to help plan this trip of a lifetime.From the beginning, Pierre and the team at the travel agency offered great insight and advice, they asked lots of questions to make sure they met our needs, and with such a large group, there were many different things to take into consideration. They were also very good with working within our general budget, which ended up being approximately $1500 USD per person for the main part of the trip (10 days in La Fortuna, Monteverde and Manuel Antonio). We also added on a Tortuguero extension for 14 of us.Throughout the planning process, Pierre and the team were great at updating the itinerary and keeping us informed. We ended up adding on a few tours just a few weeks before the start of the trip, and they quickly worked to include those. (It is challenging to get 18 people together for a discussion, lol, so it took us a while to confirm some of the optional tours.)From day one, everything was very efficient and smooth. We had comfortable private transportation between destinations, and for all of our tours we had private transfers and guides, except for the Tortuguero extension. Pierre chose great hotels for us in terms of amenities, ambience, etc. though in hindsight, with 18 people, accommodations that are walking distance to town, restuarants, etc, would have made things easier.We also happened to celebrate three birthdays on this trip, including my husband's 50th. Pierre and his team surprised us by arranging a beautiful cake, balloons, and sparkling wine on his birthday!! That was incredibly thoughtful. Then they helped us arrange a cake at our resort in Tortuguero for my sister.Definitely a very memorable family trip with so many great moments! We saw so much wildlife and had many exciting experiences. Thank you! 

We found Zicasso online and they referred us to this travel company. Oxana from the agency got to know us and what we were looking for during several conversations. She then put together a custom trip for us. She really listened and understood our needs. Every single detail was thought of and taken care of. The hotels in Punta Arenas and Castro were perfect ! The experience at the hotel in Torres del Paine was extraordinary. I can’t begin to describe the unforgettable Torres del Paine national park. Patricia in the operations department kept in touch throughout the trip and made sure everything went smoothly. To the extent of messaging me at 11 PM on a Sunday night to make sure we boarded the ferry ok! The travel agency went above and beyond to ensure that our trip went smoothly.On our request we included 4 nights and 3 days on the Navimag ferry from Puerto Natales to Puerto Montt which was delayed 2 days due to bad weather but was absolutely worth the wait!

Lucas and entire team at the travel agency did a wonderful job organizing our trip to Peru and Argentina.On the planning phase, I worked with three different travel agencies besides this one, but this itinerary was the most creative and really designed based on my specific requests, unlike others who tried to sell me standard itinerary for the destinations.Communication during the planning phase was smooth and all my requests were thoroughly discussed and addressed.During the trip we reached out to Lucas many times with different questions and requests. The response was immediate, Lucas was very patient and did everything to make us happy.Itinerary offered to us was well balanced, contained  very different types of activities and well coordinated with the local vendors.Thanks Lucas and the travel agency for the great experience and memories which will stay with us forever.Job very well done! 

The travel agency (Rachel) gets a 5-star rating without qualification. Rachel was easy to communicate with and to work with. She was always very responsive. She listened carefully to what I was looking for in this first-time visit to Costa Rica (mainly a focus on experiencing the biodiversity of the country) and planned an itinerary for me and my daughter that matched exactly what I wanted. Our itinerary included visits to Tortuguero, Monteverde, the Osa Peninsula, and a coffee plantation outside San Jose. The tours and lodging she arranged were all outstanding. The sequence of the various places we visited and the pace of each day were perfect. Our guides were excellent. In-country transportation transfers occurred without a hitch. I highly recommend using this travel comapny when planning your trip to Costa Rica.   

We used this travel agency for a 16 day trip to visit Lima, Cuzco, Machu Picchu, Amazon ecolodge, Rio De Janiero and Iguazu Falls.The advisor Ezequiel was in frequent timely contact with us in planning all the particulars of the trip. The trip involved 11 flights, 2 train rides and 2 boat rides and utilized 5 star hotels, private driver and guides in all destinations ( except the Amazon ecolodge obviously). All hotels, transfers, guides were perfect. The hotels were beautiful, great service, the transfers were all punctual and perfect and all the guides were professional and wonderful as well. Traveling to South America was daunting for us but the travel agency made the trip incredibly stress free.Due to the fault of American Airlines, our connection from Miami to Lima was missed. Our destination host ( all clients of the travel agency get a destination host upon arrival who stays in contact with you during your trip as needed) immediately was able to book us another flight from Lima to Cusco so that our carefully planned itinerary remained intact. This was despite it being midnight ( his time) during our communication with him. He was most pleasant and helpful. They even helped arrange some refunds for unused services due to our missed connection from Miami that first day.If planning luxury travel to South America (including Peru and Brazil) you cannot find a better company than this one to work with. They were simply awesome and we could not have done this trip without them. Looking foward to traveling with them again to visit Argentina and Chile in the future!Roger 

It was a wonderful trip to a beautiful country with so much history, natural beauty and most of all friendly people. Our experience was nothing short of magical! And we have to thank our travel planner Catarina for it!!!From accommodations (in Ambergris Caye and in Belmopan), to tours, to the guides, to all the logistics...there were no hiccups at all. We had different family members arrive and depart at different times/days. Very happy that the travel agency was very thorough from the initial planning until the end of our trip. They were extremely patient with all our requests and made sure they gave us many options to pick from. And the food we had was beyond good...big thanks for making sure that we had great choices as vegetarians including the food tours customized for us and special orders for dinner entrée at our resort in Belmopan. Couldn't have asked for more...Highly recommend using them for planning a perfect Belize trip! 

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil.