Jay's Travel Agency
Based on 285 reviews
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I cannot recommend the Zicasso travel partner enough! Our tour operator made the whole process easy and a once-in-a-lifetime experience affordable. Delhi, the airports, and Varanasi would have been challenging to navigate without the expert guides who made person-to-person handoffs from the minute we stepped off the plane. Our kids (older teens) were very jet lagged and not feeling well the first few days (the pollution is significant), so we needed some itinerary adjustments. These were quick and seamless, and our travel agent was even able to swap days/activities on the fly.
Everyone was so accommodating; we really appreciated it. We always felt safe and enjoyed truly authentic, off-the-beaten-path experiences, such as spiritual Varanasi’s Ganges River ceremonies and the ISKCON temple in Vrindavan.
Susan's Travel Agency
Based on 130 reviews
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Our Zicasso travel agent was fantastic. She was highly responsive to our needs and respected our wish for a certain kind of trip. Her team on the ground in India was exemplary and paired us up with exceptional guides. There wasn't a guide in India who had less than 20 years' experience. Our agent urged us to do a few things that weren't in the original plan and they turned out to be special. I cannot recommend her highly enough.
Tsenrig's Travel Agency
Based on 14 reviews
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It was very easy to organize the trip and the itinerary via email with our travel agent. He had some great ideas of fun things we could do and guided me towards what routes would fit best.
On arrival in Bhutan, we had a fantastic guide and driver who took fantastic care of us. They provided us with lots of information on the country, and were great fun the whole time!
Couldn't have asked for a better trip. Thanks so much to everyone at the travel company for arranging it!
Ambrose's Travel Agency
Based on 35 reviews
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As first-time travelers to Southeast Asia, we wanted a travel company that would tailor a trip to our wishes, provide seamlessness as we moved among the countries, and be responsive to daily changes that might occur. Zicasso's travel operator was all that and more.
From the extremely helpful pre-trip consult to the back and forth regarding various possibilities, the proactive recommendations based upon deep experience in the areas, the carefully selected guides and drivers, and handling little wrinkles as they occurred, our travel agent and his team were absolutely tops.
We loved each stop and, as a result, have become promoters of visiting such a fascinating and welcoming part of our world.
Allison's Travel Agency
Based on 39 reviews
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We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.
We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).
We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.
We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.
In summary, we truly liked and enjoyed our well-planned trip.