A Seductive Exploration of Venice Tour: Romance & Opulence

My trip was fantastic! Every single minute of it! I was in Europe city-hopping for 16 days and every aspect of the trip was perfect! My travel specialist and her team, who planned my trip and gave me support throughout it, couldn't have done a better job - it truly was the trip of a lifetime!

We started out planning it about a year ago. I contacted Zicasso about planning a multi-city trip and I listed the places that I wanted to visit. I am a woman traveling solo, so I asked for guides for many places that I wanted to visit - people who knew the cities and the best way to get around, great places to eat, etc. The guides were awesome - I had four of them and they each had a background in history or art history, so they were perfect companions to visit museums and palaces with.

I also had a somewhat unusual request - I wanted to go to thrift shops in three cities. I strongly believe in recycling and finding a new home for pre-loved items. I did end up going to thrift stores and some shops featuring local designers and artisans, and found some absolute treasures to take home with me! And I spent one wonderful morning at a Paris flea market with my Parisian guide, and we had a grand time! I found some jewelry and a small piece of art to take home with me. She had me try my first crepe (I've never had one before) and also something that I'm going to misspell that, when pronounced, sounds like "shoe" - yummy!

I wanted to see a show at the Moulin Rouge, but did not want to go to a club at night by myself, so my guide escorted me and we had a wonderful time! Similarly, I wanted to go to a jazz club one evening and my guide escorted me there, where we had a blast! She accompanied me to the Louvre and made sure I got to see all the pieces I was interested in seeing. She also took very good pictures of me at all the spots we visited so I could send them back home. I'll give her a 5+ star rating as a guide! She was just lovely!

My next stop was Prague and my guide was just as superb! She introduced me to espresso tonics (I'm sipping one right now as I've been making them at home - I love them!) and she gave me a wonderful guided tour of the city. The next day we did some thrifting and visited stores featuring local designers. Again, I found some treasures. Another 5+ star guide!

From there I took the train to Vienna, where my guide brought me on an amazing walking tour of the city. She was so knowledgeable about the city and its history - you could tell it is her passion. She also brought me to thrift stores and local artisan shops and again I found even more treasures! We visited museums and enjoyed lunch and coffees together. And she escorted me to a blues club one evening where we had a blast listening to live classic American blues (my real love, along with jazz). My guide is just so delightful! Highly recommended if you are interested in visiting Vienna.

From there I flew to Venice - my final destination. My guide was so knowledgeable about the artwork that we saw at the Peggy Guggenheim Collection - it felt as if by seeing the paintings we were visiting old friends of his! And he also took me to see Doge's Palace and on a gondola ride.

On day two in Venice, we went by boat to Murano, where we visited the glass factory and saw the glassblowers working. I had done very well at sticking to my budget for the trip until I got to the Murano factory showroom. I love glass and the pieces they were selling were all sublime! So much work went into them. I ended up buying two pieces that are being shipped to me so I did not have to worry about transporting them on the plane. And our tour guide at the factory even gifted me a necklace that I'm wild about after serving me prosecco in a handblown glass.

From there, we headed to the island of Burano and had lunch. I've got wonderful pictures of the colorful houses there. As I said, the trip could not have been better. The hotels were all fabulous in each city - centrally located and an easy walk to restaurants and shops. The beds were super-comfortable and each room was very quiet - I slept like a log from all the walking that I did every day.

I even managed to send postcards to friends and family from each city - not an easy task since not many people use snail mail anymore! But my guides were all determined to help me find postage and they did - every one of them!

Each hotel offered breakfast and the food was delicious. I'm on a keto diet but came off of it for this trip so I could enjoy the local specialties. The breakfasts were all buffet-style and offered everything you could imagine - eggs, bacon, sausage, all kinds of breads and rolls, pastries, fresh fruit and juice, yogurt, and the best coffee! Every hotel had an excellent buffet. They were all 4-star hotels and each room was charming. The staff at each hotel were also very accommodating, wanting to ensure that I had everything I needed.

There is nothing that the travel specialist and her team left out. Her team even arranged for a last-minute guide to help me get from my hotel to the airport in Venice and make sure I was at the right ticket counter (I was a little concerned about finding the water taxi and then finding the right place to go at the airport). He wheeled and carried my luggage, which by this time was heavy!

The whole trip was perfect and I'm hoping to return in a couple of years. I'd like to make a trip to the Christmas markets in Europe - especially Prague and Vienna - and you know which guides I'm going to be requesting! The whole experience was top-notch! Have no concerns at all about working with this company - they're the best! I thank each and every one who was involved in my trip. It really was perfect!

We had an absolute dream trip to Italy with the help of Zicasso's travel specialist! Traveling as a family of five, we visited Rome, Florence, San Gimignano, Greve, Siena, Cinque Terre, and Venice, along with many beautiful towns and smaller areas throughout the country.

The wonderful vacation rental accommodations were thoughtfully chosen and every detail of our trip was carefully planned. The local tour guides were incredibly knowledgeable and gave us a truly authentic experience. Our private transfers, train transfer, and private tours were efficient, informative, and made traveling from place to place seamless and stress-free.

The communication between all tour guides and transportation providers was great, as was that of each vacation rental host, who contacted us in advance to prepare us for our arrival.

One of our favorite parts of the trip was discovering the smaller, less-touristy areas within the larger cities, places we likely never would have found on our own. We enjoyed exploring Tridente for shopping and Trastevere in Rome for a private pizza-making class (highly recommended), artisan shops, excellent restaurants, and a vibrant nightlife.

Florence was wonderful, but we had the opportunity to travel to a few other areas, such as Siena, Greve, and San Gimignano. We even had a private vineyard tour and chef's meal while in Chianti. A must-see is the walk to the Boboli Gardens across Ponte Vecchio and, on the way back to our apartment, a stop at Piazzale Michelangelo.

While staying in Cinque Terre (Monterosso al Mare), be sure to take a private boat to visit all of the other villages and maybe even snorkel. The water is so clear!

Venice had great history, but we also enjoyed our boat tour to Murano to watch the glassmaking process and Burano, filled with gorgeous multicolored homes and artisan shops.

Every experience felt personal, meaningful, and special.

This trip was truly an absolute dream and we are so grateful to him for helping make our family vacation to Italy unforgettable. We highly recommend him to anyone looking to plan an incredible, seamless, and memorable trip!

It was well organized and met my needs completely. The guides and drivers (except for the one to the airport on 6/23) were great. I was particularly surprised and pleased by the art tour on 6/22.

We cannot recommend Zicasso's travel company enough!! Our family just got back from a two-week trip to Italy (starting in Venice, then Florence, Rome, and the Amalfi Coast). Our travel specialists did an incredible job planning our trip and it was an experience of a lifetime!! We had the best time in every city!

Everything was seamless, from the events and tours we had planned to the transportation from city to city. What we loved most was how our tour guides were all natives of the areas we were visiting, so they offered unique perspectives on every part of Italy. Also, our travel specialists, being local to Italy, helped us plan some really special things to do (walking wine-window tour, bike ride in Tuscany, boat taxi to Burano to visit the small town where lace is still being made, and a Capri boat tour). All of our guides were English-speaking and absolutely wonderful!

We had frequent communication with our travel specialists regarding scheduled plans and if we had questions, they were readily available via WhatsApp.

I also turned 55 while on vacation and our travel specialists were kind enough to send Prosecco, wine, and some wonderful Italian snacks to our room. This was, by far, the best family vacation we have ever taken and we will definitely be vacationing with them in the future. If you're considering vacationing with this travel company, don't hesitate! They are fabulous and leave no stone unturned to make sure you have the best experience possible!!!

Edwin and I struggled during this trip. It started in Venice with the hotel room and location. Horrible room with little or no amenities. Please note, the other hotels were much better.

There should have been better communication between Zicasso’s travel company and us. I was unaware we were not going to have local tour guides in Arezzo, Montepulciano, Verona, Orvieto, Cortona, etc. The drivers took us to these locations and dropped us off in the piazza or city gates and we were on our own. The drivers shared some notes about the city, but we wandered aimlessly most of the time. Please note, the local guides in Venice, Florence and Rome were great.

As per the restaurants, I had received recommendations from friends and family, which I shared with the travel company. They made the reservations on our behalf. However, they never told us how far the hotels were from these restaurants. It would have been nice for them to tell us. As a result of the distance, we asked the travel company to cancel some of the reservations on our behalf.

The three positive things I can say are as follows:

The travel company responded quickly when we called them from Italy.

The private drivers in Venice (from airport to hotel), Verona (driver), Florence (driver) and Rome (hotel to airport) were great. However, the driver from Florence to Rome with a stop in Orvieto was terrible.

The local tour guides in Venice, Florence and Rome were great.

All in all, we were not happy and very disappointed with this trip.

When we started planning our trip to Italy, I knew I wanted to work with a travel agent—specifically, someone who specialized in Italy and was based there. After reaching out to several agencies and reviewing their responses, we chose Zicasso and, more specifically, our travel agent. She is based in Milan and from my very first interaction with her, I knew we had made the right choice.

Our trip could not have been more perfect. Our agent put a lot of thought into every location and planned activity. At the outset, we had a few discussions with her about what we wanted from the trip and, after that, we were happy to leave most of the details in her capable hands. Our goal was to explore mid-to-northern Italy and everything—from the hotels and tours to the free time and transportation—was beautifully organized.

Our 11-night trip started in Milan and ended in Florence, with overnight stays in Milan (one night), Lake Como (three nights), Venice (three nights), and Florence (four nights). Initially, I was hesitant about staying at Lake Como for three nights, but our agent encouraged me to do a little research. I’m so glad she did, as it turned out to be incredible. We had more self-guided time at Lake Como, which was perfect as we adjusted to the time change. In Venice, our itinerary became more structured, but we still had plenty of time for our own explorations. By the time we reached Florence, we had activities and tours planned for every day, which was just what we wanted.

A highlight for my family was a full-day trip into Tuscany, where we visited San Gimignano, an organic vineyard in Chianti, and finished with a tour of Siena. Our day trip to Rome allowed us to see the main attractions and we concluded the journey with a tour of Florence and the Accademia Gallery. Every tour our agent arranged was spot on.

Throughout our trip, she was wonderfully communicative—always available when we had questions, but never intrusive. She even helped us with a couple of last-minute requests: booking a hotel in Milan for one night and arranging train tickets to Verona for an impromptu visit to Juliet’s balcony. Whenever we needed something, she was there.

When we return to explore the mid-to-southern part of Italy, there’s no question that we’ll be asking her to plan our trip again. I highly recommend her to anyone looking for a seamless, thoughtfully curated Italian adventure.