Europe Trip Planner

Zicasso’s travel planner and his team planned a marvelous trip for us. We visited five cities, starting in Frankfort and ending in Munich. Every excursion was perfect. The guides and drivers were very knowledgeable and friendly (great English). The hotels in every city were amazing.

The trip was operationally well planned and the coordination with Zicasso's travel agency was generally very good. Their proposal was significantly more expensive than the competing proposal, so I guess I expected a bit more. I would give it 4.25 or 4.5 stars if the rating system was bit more nuanced.

A few things were sub-optimal. On our first morning, the guide contacted the agent to tell them that they would pick us up at 10am (or at least that is what the guide told us), but our itinerary indicated 9am. At 9.15am, we called the agency and they called us back about five or 10 minutes later to tell us about the new 10am time. Not a great start.

That guide and the one in Munich were what I would describe as average guides – knowledgeable, but without much personality. The guide in Salzburg was outstanding.

From an organization perspective, we went to Salzburg from Lucerne, Switzerland, passing Innsbruck on day four, then trained it back to Innsbruck the very next day, basically adding four hours of driving/training for no real reason. We could have just stayed in Innsbruck on day four and then gone to Salzburg on day five and not backtracked.

Lastly, the hotel in Munich was very dated and the whole feel of the place was drab, including the decor and the lobby.

All that said, the operational people were very responsive and just about every leg happened right on time and the guides were organized. I never heard from the lady who organized it after I booked it, which I told her was odd, especially since I thought a trip to Italy, their specialty, was on the cards for my larger group that I had been with in Ireland the week before this trip.

So, all in all, a good trip, but not a great trip. I am not sure I would use our travel company again, but I have not landed firmly on that just yet.

Thanks, Greg S.

Overall, we had an incredible trip! Zicasso's travel planner made our travels smooth and easy to navigate. She responded to all of our questions in a timely manner. The itinerary was detailed and easy to read. It was so nice having our train tickets in advance. The sights were beautiful (Venice, Florence, Cortona, Cinque Terre) and we had fun on our tours. Our villa and hotel accommodations were lovely. Everyone was friendly. We highly recommend our travel planner and her company!

Our trip was fabulous. The cruise from Athens to Venice was nice, but we much preferred the one from Amsterdam to Basel. This one was much nicer and just more intimate and welcoming. The staff were excellent.

Zicasso's travel agent did a wonderful job planning our pre- and post-cruise itinerary.

The trip was great and the coordination for trains, transfers to and from hotels, and the airport provided by Zicasso's trip planner was perfect. We enjoyed the variety of each city and the hotel locations were perfect for our needs. We also appreciated the private tours, with extraordinary local tour guides. It was a first-rate trip overall.

We have just returned from a family trip to the Netherlands, Belgium, and Denmark, planned by Zicasso's travel consultant. I'm so thankful I hired a planner to make this trip so enjoyable and spare me the time and frustration of doing it myself. The itinerary, personal guides (and group tours where applicable), transport, and hotels were all exceptional. Everything occurred on time.

They stayed close to my original budget. The travel consultant and her supporting staff were responsive before, during (with an issue at the hotel), and even after the trip (when we incurred an erroneous fee from the last hotel). I highly recommend them for any trip to Europe.