Switzerland Travel Agents & Reviews

We just returned from one of the most fabulous trips we have ever taken. I lived in Germany back in the 80s and wanted to share some of the most beautiful areas with my husband.

We were most fortunate to come in contact with Zicasso's travel expert. After our initial phone call with her, we knew this would be a great trip.

We had several phone calls and emails with her and her colleagues to talk about the trip in general. With each phone call and with their recommendations, we would get more and more excited about our trip.

When we arrived in Germany, waiting in our hotel room was a beautiful book of our itinerary. All we had to do was go page by page each day. Each page included details of what we would be doing for that day, along with tickets (if needed) for events, brochures, and all details for that day. Also included was a phone for us to use while in Germany. They had pre-programmed contact numbers of anyone from the agency we might need to contact, phone numbers of our tour guides, GPS, a digital copy of our itinerary, hotel contacts, etc. They were available to us 24/7 for any needs or concerns. The agency also checked with us throughout the trip to make sure things were going well. Their tour guides in the various cities were very knowledgeable, personable, and very thorough with their tours. We really enjoyed them all.

This was a very memorable and wonderful trip for us. We give all the credit to our travel company for listening to us and making it happen in ways we would not have expected. This was a trip of a lifetime for us! Many thanks to all for your hard work! We would highly recommend them to anyone!

My husband and I just returned from a three-week trip in France, Spain, and Portugal planned by Zicasso's travel agent. It was an amazing trip, with every detail thoughtfully planned.

Our agent recommended a couple of tours and activities that had not been part of my plan for the trip, but I went with her recommendations and was so glad I did. They ended up being some of the highlights of our trip. Her restaurant recommendations were spot-on. The car service provided in each country made our travel so effortless and, therefore, much more enjoyable.

Her local team member was amazing. Whenever I reached out via WhatsApp, she replied in minutes (it always seemed instantaneous) and helped resolve or address my question/ask. I would definitely use her and her team again.

The Zicasso travel agent was amazing throughout the planning and execution of the trip. He has spent significant time in the area where we traveled, so we got a local's perspective on activities, restaurants, and lodging. He remained with us by phone and text the entire time we were traveling, so we knew we had backup if anything went wrong. Of course, nothing did go wrong, but it was awesome to know he was there.

We had some unusual requirements for the trip, but our agent was able to deliver everything we wanted and more. It was very personalized at every step. Also, with his military and travel background, he was a very interesting guy to talk to. I would strongly recommend him to anyone interested in seeing the best of Austria, Switzerland, and Germany.

It was amazing!!!

Zicasso's travel company did a wonderful job with all of the accommodations and made our trip feel smooth and easy. The itinerary was very straightforward and they were very quick to respond to any travel questions we had. If/When we return to this beautiful country, we will absolutely use this travel company again.

We had a very good pre-trip dynamic with Zicasso's tour agency: positive, constructive, genuine, and open. Very responsive. Very good teamwork. Very efficient.

After the experience, you could tell they truly listened to how we like to travel in terms of everything: pacing, hotels, guides, activities, and quality of local providers.

They know the area and also hold a good/solid network of providers in the area.

There was an "open line of communication with them the whole time through a simple solution (WhatsApp chat).

Their recommendations and reservations were totally on target (food). The guides were very professional. We wanted to take advantage of every day and they made us go to bed really tired (which is a good thing).

Zicasso's travel specialists were fantastic to work with. They paid attention to every detail of our trip. One of our agents worked with us through several drafts of the Itinerary as we fine-tuned our plans and finalized hotels. She then turned us over to a colleague, who helped finalize the details and coordinated our dinner reservations. Both were very responsive.

Also, thanks to our driver, who was with us throughout the trip and helped make it special! Our driver was very flexible in the scheduling and helped us fine tune our activities and schedule.

We definitely recommend this travel company if you plan to visit Switzerland.

It was an outstanding experience. The planning process was incredibly smooth, and I truly appreciated the agent's patience and dedication as we went through many iterations until the itinerary was absolutely perfect. They were highly responsive to my preferences, especially when it came to hotel choices. The selections were fantastic, perfectly aligning with my desire for boutique accommodations within walking distance of key attractions and shopping.

Communication throughout the trip was a major highlight. The use of WhatsApp for real-time updates was invaluable, keeping me informed about any changes and what to expect next. This proactive approach significantly enhanced my travel experience and provided great peace of mind.

The only area for improvement would be regarding airline selection and why I took off one star. While I understand the need to balance budget, the inclusion of Ryanair was a surprise. As a traveler, I typically avoid low-budget airlines due to their service and experience, and I would have preferred to be informed about this choice upfront with alternative options presented, even if at a higher cost. Additionally, it would have been helpful to receive information about the potential crowds at popular attractions like the Eiffel Tower, allowing me to make a more informed decision about whether to include it in my itinerary.

Despite this minor point, I would wholeheartedly recommend this travel agency for their meticulous planning, excellent hotel curation, and superb in-trip communication. They truly delivered a personalized and stress-free travel experience.

We just got back from a wonderful trip touring Germany. Zicasso's travel expert did a great job planning out our trip and everything went well, as planned. He was quick and efficient in planning our trip, listened to our wants and needs, and got us what we wanted in the budget that we indicated.

Months after all was planned, the airline changed its schedule and we had to move all hotels and tours to a different date. Our agent took care of everything for us and didn't charge anything extra for all the hassle he had to go through. I really appreciated that he put the clients interest first and just handled it like a professional, since the change wasn't our fault.

Every tour guide and driver showed up on time or even early, and we didn't have any problems during our trip. I highly recommend this travel company and tour agent if you are looking to visit Germany or the surrounding countries.