Bjoern's Travel Agency
Based on 31 reviews
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We had a wonderful family vacation. Zicasso's travel specialist took time to understand our needs and work with us over several months to provide us with his views and suggestions. He was patient in listening to us and made an effort to refine the itineraries to meet our needs.
Throughout the trip, he stayed in touch to provide the support needed. For example, the connecting train from Visp to Zermatt was stopped due to weather. He was with us all the way to provide assurance and guidance in reaching Zermatt safely.
Everything was well organized. When we reached our hotel room, a lovely pouch with all the necessary travel vouchers and tickets was on our desk.
Jacob's Travel Agency
Based on 10 reviews
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My family and I enjoyed this trip very much. Our tour operator did a great job of understanding our needs and surpassed our expectations. Zicasso’s travel agent was very responsive and followed up closely on our needs and itinerary daily. The instructions were clear and we felt we were in good hands. Our agent was very knowledgeable and gave us good tips on where to go and the food to try. The hotels he arranged were excellent. They were in good locations and clean, and provided good service and nice breakfasts.
Tomaz's Travel Agency
Based on 234 reviews
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What a trip! Zicasso's travel specialist did a fantastic job planning our eight-day whirlwind through several central European cities. We were in Munich, Vienna, Bratislava, Budapest, and Ljubljana, and it was great! We had knowledgeable and energetic guides who incorporated history, food, and so much more.
Transportation was by train and private car, and all was seamless. Our hotels were nice, but not overly fancy, and always in great locations! Our travel partner made very helpful suggestions that helped us maximize our time in each city.
The team also arranged, last minute, a driver to handle extra luggage that needed to go from one country to another, all without a hitch! They were very easy to work with, super responsive, and overall we highly recommend them! Thanks again for a magical winter holiday.
Joachim's Travel Agency
Based on 20 reviews
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Our journey to Switzerland was nothing short of extraordinary, all thanks to the impeccable planning and expertise of Zicasso’s travel specialists. From the moment we reached out to inquire about our group trip for nine, they demonstrated professionalism, attention to detail, and a genuine passion for crafting unforgettable experiences.
First and foremost, the itinerary they crafted was a masterpiece. It flawlessly balanced must-see attractions with hidden gems, catering to the diverse interests of our group. Whether we were exploring the charming streets of Zürich, bivouacking in an Igloo compound, skiing the breathtaking beauty of the Swiss Alps, or cruising along the serene waters of Lake Lucerne, every moment felt curated to perfection.
What truly set our experience apart was the personalized touch woven into every aspect of our journey. Zicasso's travel partner took the time to understand our preferences, ensuring that each accommodation, dining experience, and excursion surpassed our expectations. He seamlessly coordinated transportation and logistics, allowing us to focus on soaking in the unparalleled beauty of Switzerland without a single worry.
Moreover, he took unparalleled concern for one of our group's medical concerns.
Throughout our adventure, he remained readily accessible, ensuring any questions or concerns were promptly addressed. His professionalism, warmth, and dedication to our enjoyment were evident every step of the way, fostering a sense of trust and camaraderie that made our journey truly exceptional.
In conclusion, our trip to Switzerland exceeded all expectations, thanks to the exceptional service provided by our tour operator. Without hesitation, we wholeheartedly recommend their services to anyone seeking a once-in-a-lifetime adventure in the heart of Europe. Five stars simply do not do justice to the remarkable experience they provided. We are forever grateful for the memories created and cannot wait to embark on our next adventure with their guidance.
Bernhard's Travel Agency
Based on 96 reviews
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Our Zicasso travel partner listened to our preferences and needs, and helped design a fabulous trip for our family. Transportation was flawless throughout the trip and the local guides were wonderful. We enjoyed getting to know them personally and learning about their hometowns.
I especially valued the app that provided us with every detail for each day, including emergency contacts, hotel information, and itinerary. Thank you!
Devaki's Travel Agency
Based on 30 reviews
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We could not have had a better experience. Our travel agent and the team at our Zicasso travel partner were fabulous.
They built a wonderful itinerary that really fit our interests. All of the tours were top-notch. Each of the hotels exceeded our expectations and all of the dinner reservations were wonderful!
They were responsive as we built our trip and were always available while we were traveling when we had questions.
Lindsey's Travel Agency
Based on 358 reviews
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We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.
Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.