Deck covered in flowers on a lake in Lucerne, Switzerland.
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Switzerland Travel Agents & Reviews

Ratings of Zicasso's Service
<p>At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.</p><p>Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.</p><p>Each Switzerland travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.</p>

At Zicasso, we excel at helping you get your vacation planned. Not just any...

Zicasso connects you to top travel agencies specializing in Switzerland

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Switzerland travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Bjoern in Switzerland

Bjoern's Travel Agency

5.0

 Based on 27 reviews

See Bjoern's profile

Destinations:

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Switzerland

Verified Review

Arkady R.
Submitted on 9.17.2023

We had a wonderful trip of Switzerland, something we would never be able to arrange by ourselves. The choice of hotels was excellent, their location was very convenient with beautiful views. Included breakfasts were outstanding. Generally suggestions of activities was very practical. Swiss rail system impressed us with its organization, cleanliness and timeliness. First class tickets is a great way of transportation. Several times we run into trouble and Bjorn was always there to help us. Guided tours in Zurich and of Chillon castle were very interesting. Very friendly people always ready to help!

Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 210 reviews

See Tomaz's profile

Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Czech Republic
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Hungary
6  More

Verified Review

Gayle R.
Submitted on 9.9.2023

The hotel in Prague was one of the best boutique hotels we have stayed at.  Their customer service was second to none! The hotel in Vienna was fine.  They didn't have hardly any customer service and the bed was very hard.  Also it was much larger than we had requested.  The hotel in Budapest was also larger than we would have liked but they made up for it with their great customer service.  We took a wine tour in all three cities.  The one in Prague was the best.  The one in Vienna took us to one winery and one wine bar.  Not what we were expecting.  The one in Budapest took us to one winery and a restaurant that our guide said only made wine as a hobby and it wasn't very good.  Why take us there?Both food tours, Prague and Budapest, were very good with the guide in Budapest one of the best food tour guides we've had.We enjoyed the tour to Karlstejn Castle however, there were three tours available and we were only  signed up for the basic.  We really wanted to do another but our guide said it wasn't possible.  I do think when there are options, the client should be allowed to choose.  We enjoyed the support with the drivers, and emails from the travel agency along the way.  This is about our fourth trip planned by Zicasso and we will continue to use your services and recommend you to others.  Thanks for all of your help. 

Travel agent Joachim in Switzerland

Joachim's Travel Agency

4.8

 Based on 18 reviews

See Joachim's profile

Destinations:

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Austria
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Germany
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Switzerland

Verified Review

Kathryn S.
Submitted on 3.4.2020

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

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Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 91 reviews

See Bernhard's profile

Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Maynard T.
Submitted on 7.22.2023

We've used many travel consultants/agents.  Bernard and Lana helped us put together our most recent trip, three+ weeks in Europe with our granddaughter.  They're among the best with whom we've worked.  They were responsive to our stated wishes, had good ideas, and accepted and implemented our numerous changes before and during the trip.  Most important, the logistics they arranged worked--their were no missed connections, no local guides or driver no-shows.  The local guides the Steiners arranged were top drawer, with excellent English and congenial personalities.  We'd definitely use the Steiners again.

Travel agent Devaki in Italy

Devaki's Travel Agency

4.9

 Based on 29 reviews

See Devaki's profile

Destinations:

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Denmark
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France
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Hungary
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Italy
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Morocco
3  More

Verified Review

Joan A.
Submitted on 8.22.2023

Wow - what a fantastic trip we had to Switzerland which was perfectly planned by the attentive and detailed Devaki.  We interviewed 3 or so travel agents to help us with our trip planning to Switzerland for our family of Husband and wife and our 4 adult sons.  We wanted something unique and special.  We wanted to see the beauty and landscape of the countryside and mountains.  We wanted to explore, hike and be in nature.  We also wanted nice hotels, transportation and cuisine.  We had an extensive list of places we wanted to see.  Dev. listened, took notes, asked questions, shared her experiences and created a trip and itinerary that encompassed all that we asked for and then some.  Dev and her team are outstanding.  Their attention to details is above and beyond.  The knowledge her team has of the destinations and travel in general came through with well planned trip to Switzerland.  The response team they have in place while traveling is so helpful for when questions or concerns arise.  They respond quickly and take care of any and every issue that came up, which were very few, maybe just one.  I would not hesitate to recommend Dev and her team and I would certainly use them again for future travel.   

Travel agent Maggie in Ireland

Lindsey's Travel Agency

4.8

 Based on 352 reviews

See Lindsey's profile

Destinations:

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Austria
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Belgium
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Czech Republic
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Denmark
England
11  More

Verified Review

Danielle B.
Submitted on 9.26.2022

Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I.  She found the perfect hotels for us and booked the most amazing tours with expert guides.  Our walking tour in London with our guide was a highlight for us.  We felt like we had spent the day with a very knowledgeable friend.  In Paris, the highlight was most certainly our evening tour in the iconic 2CV car.  We truly felt like celebrities driving through the streets of Paris.  Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.  

Travel agent Jacob in Germany

Jacob's Travel Agency

4.8

 Based on 4 reviews

See Jacob's profile

Destinations:

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Austria
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Germany
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Liechtenstein
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Luxembourg
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Switzerland

Verified Review

Kathleen K.
Submitted on 8.9.2023

We cannot say enough good things about Jake and the travel agency.  In the normal course of events we would simply give him 5 stars for a quality tour, well organized and with all the right connections. If the measure is "standard service" Jake was top-shelf.But what REALLY set Jake apart was his in-trip assistance when things went wrong.  On our way out to Germany the airlines lost our luggage.  Because we were moving most days, the airlines didn't seem to get the hang of how to have our luggage catch up with us.  If we had been required to deal with that ourselves we would have spent hours each day on the phone on hold trying to talk to someone.Jake took that all onto his own shoulders for us.  We gave him all the information and he, quite literally, got up early in the US to make calls to Germany for us.  The airlines failed us miserably -- but Jake kept after them on-and-on-and-on until eventually (7 days later!) our bags caught up with us in Munich.  None of that would have happened without Jake who went above and beyond to help us.  Even more impressively, since we had been obliged to buy clothes and luggage, Jake got us a full and complete settlement of all of our expenses.  In the end, we were not out-of-pocket a single penny.  And so the great pain in the rear became an amusing adventure we can tell about our trip.In short, in a time of crisis, Jake came through big time.  We would go back to him in an instant for travel assistance.

Featured Reviews

Switzerland Vacation Review: Lucerne, Lausanne, Cheese Tuk Tuk Tour, 1-Week Travel

BT

Barry T.
Mar 20, 2023
As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Switzerland Luxury Family Trip Review: Hking, Nature, 10-Day Tour

JA

Joan A.
Aug 22, 2023
Wow - what a fantastic trip we had to Switzerland which was perfectly planned by the attentive and detailed Devaki.  We interviewed 3 or so travel agents to help us with our trip planning to Switzerland for our family of Husband and wife and our 4 adult sons.  We wanted something unique and special.  We wanted to see the beauty and landscape of the countryside and mountains.  We wanted to explore, hike and be in nature.  We also wanted nice hotels, transportation and cuisine.  We had an extensive list of places we wanted to see.  Dev. listened, took notes, asked questions, shared her experiences and created a trip and itinerary that encompassed all that we asked for and then some.  Dev and her team are outstanding.  Their attention to details is above and beyond.  The knowledge her team has of the destinations and travel in general came through with well planned trip to Switzerland.  The response team they have in place while traveling is so helpful for when questions or concerns arise.  They respond quickly and take care of any and every issue that came up, which were very few, maybe just one.  I would not hesitate to recommend Dev and her team and I would certainly use them again for future travel.   

Switzerland &amp; Liechtenstein Travel Review: Scenery, Local Cuisine, 8-Day Trip

PS

Peggy S.
Jun 29, 2023
We've just returned from an amazing trip to Switzerland.  We'd never used a travel agent before and didn't know what to expect but we are very happy that Zicasso set us up with Bjoern and the travel agency.  It was very easy to communicate with Bjoern ahead of time to let him know what we were looking for.  We were very pleased with all of the accommodations he made for us and the mix of guided tours with drivers and the independent travel he arranged on trains.  The guides were very friendly and informative and accommodating to our needs.  We'd definitely recommend this travel company for anyone planning a trip there!

Switzerland Luxury Travel Review: Murren, 10-Day Trip

AP

Alan P.
Sep 14, 2023
We had a great trip to Switzerland!  The selection of locations was great and it allowed us to get a taste of the different areas and geographies of Switzerland.  Dev did a great job working with us to adjust things to better fit our style.  The team also did a great job with hotel selections.  We loved all of the hotels selected for us and felt like we had one of the best rooms in the hotel at each stop.  

Poland, Austria, Germany, Czech Republic &amp; Switzerland Vacation Review: Prague, Krakow, Salzburg, Auschwitz, Jungfrau

DP

debra P.
Jul 09, 2023
This is the second time I have used Zicasso, and I would highly recommend them to anyone.  Our itinerary was very full, but very exciting and just incredible!  There was flexibility when we realized very late in the planning stages that we wanted to add a detour to see two ancestral sites on our way to Prague.  We were so glad we added that, and happy that the driver was able accommodate us.  We knew we were going to have a very busy schedule but we are glad that we were able to visit 5 countries in such a short amount of time.We were extremely pleased with all of our guides and drivers.  The knowledge the guides have is just incredible, I don’t think there was a single question that wasn’t answered.  It makes such a difference to have everything planned and not have to worry about transportation, tickets, etc.  The drivers and guides were always on time and very pleasant and helpful.  I really can’t say enough about them!  They were all wonderful, but a special thank you to our guide in Switzerland.  We are glad that we ended in Switzerland, the beginning of our trip was more about history and architecture, beautiful cities with rich histories which was wonderful, but Switzerland was for activities and breathtaking scenery. We are all still talking about every part of our trip, but especially Switzerland, made even more enjoyable by our guide.

Luxury Switzerland Travel Review: 12-Day Vacation

AS

Anne-Marie S.
Jul 12, 2023
We booked our two week trip in Switzerland with Bjorn who arranged everything for the four of us and was extremely attentive and patient with this process which we thought was very involved. He did an amazing job with booking all our train trips with seats and fabulous hotels and timing tours to fit in with all our requests. The information he supplied and the effort he took in meeting all our requests was fabulous. When there was one ticket missing on the train he arranged it instantly and it was not a problem.Our two guides/drivers were great. Our guide/driver has fabulous knowledge to share about Switzerland and the places we visited while he was our guide. He was a great driver and nothing was a problem.Our only disappointment was that we did not get to have Bjorn as our guide/driver for any part of the trip. He kindly caught up with us and visited one night which was appreciated but we would have loved to have had him guide us for even a few days having spent so many months long distance planing our trip with him.Bjorn is brilliant and we believe he is a natural for this work and we highly recommend this travel company.Thank you for all your patience and work on our trip Bjorn we appreciate it.

Switzerland Luxury Trip Review: Zurich, St. Moritz, Lucerne, Bern, Montreux, Castle, 12-Day Travel

AR

Arkady R.
Sep 17, 2023
We had a wonderful trip of Switzerland, something we would never be able to arrange by ourselves. The choice of hotels was excellent, their location was very convenient with beautiful views. Included breakfasts were outstanding. Generally suggestions of activities was very practical. Swiss rail system impressed us with its organization, cleanliness and timeliness. First class tickets is a great way of transportation. Several times we run into trouble and Bjorn was always there to help us. Guided tours in Zurich and of Chillon castle were very interesting. Very friendly people always ready to help!

France &amp; Switzerland Tour Review: Lucerne, Strasbourg, Riquewihr, Colmar, 1-Week Vacation

DH

David H.
Jul 27, 2023
I used Stephane at the agency to travel to Lucerne, Switzerland and Strasbourg, France.

Switzerland Friends Vacation Review: 10-Night Trip

LM

Linda M.
Jun 27, 2023
Bjoern was awesome - responded quickly to answer our questions and planned a great vacation in Switzerland for us and are friends - 3 couples total. 

Switzerland Vacation Review: Zurich, Jungfraujoch, Grindelwald, Lucerne, Bern, 1-Week Trip

OB

Olga B.
Jul 29, 2023
The travel agency did a great job in planning our trip, Bjorn made sure to create a schedule that would work best for us. The trip itself was great, it was extremely well organized and everything was taken care of. Our driver/guide was always on time and always ready to help and accommodate last minute requests. All tickets/vouchers were available to us upon arrival and everything worked without a glitch. Thank you for making our visit to Switzerland a very enjoyable and memorable experience.  
Show More Reviews

Switzerland Vacation Review: Lucerne, Lausanne, Cheese Tuk Tuk Tour, 1-Week Travel

BT

Barry T.
Mar 20, 2023
As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Switzerland Luxury Family Trip Review: Hking, Nature, 10-Day Tour

JA

Joan A.
Aug 22, 2023
Wow - what a fantastic trip we had to Switzerland which was perfectly planned by the attentive and detailed Devaki.  We interviewed 3 or so travel agents to help us with our trip planning to Switzerland for our family of Husband and wife and our 4 adult sons.  We wanted something unique and special.  We wanted to see the beauty and landscape of the countryside and mountains.  We wanted to explore, hike and be in nature.  We also wanted nice hotels, transportation and cuisine.  We had an extensive list of places we wanted to see.  Dev. listened, took notes, asked questions, shared her experiences and created a trip and itinerary that encompassed all that we asked for and then some.  Dev and her team are outstanding.  Their attention to details is above and beyond.  The knowledge her team has of the destinations and travel in general came through with well planned trip to Switzerland.  The response team they have in place while traveling is so helpful for when questions or concerns arise.  They respond quickly and take care of any and every issue that came up, which were very few, maybe just one.  I would not hesitate to recommend Dev and her team and I would certainly use them again for future travel.   

Switzerland &amp; Liechtenstein Travel Review: Scenery, Local Cuisine, 8-Day Trip

PS

Peggy S.
Jun 29, 2023
We've just returned from an amazing trip to Switzerland.  We'd never used a travel agent before and didn't know what to expect but we are very happy that Zicasso set us up with Bjoern and the travel agency.  It was very easy to communicate with Bjoern ahead of time to let him know what we were looking for.  We were very pleased with all of the accommodations he made for us and the mix of guided tours with drivers and the independent travel he arranged on trains.  The guides were very friendly and informative and accommodating to our needs.  We'd definitely recommend this travel company for anyone planning a trip there!

Switzerland Luxury Travel Review: Murren, 10-Day Trip

AP

Alan P.
Sep 14, 2023
We had a great trip to Switzerland!  The selection of locations was great and it allowed us to get a taste of the different areas and geographies of Switzerland.  Dev did a great job working with us to adjust things to better fit our style.  The team also did a great job with hotel selections.  We loved all of the hotels selected for us and felt like we had one of the best rooms in the hotel at each stop.  

Poland, Austria, Germany, Czech Republic &amp; Switzerland Vacation Review: Prague, Krakow, Salzburg, Auschwitz, Jungfrau

DP

debra P.
Jul 09, 2023
This is the second time I have used Zicasso, and I would highly recommend them to anyone.  Our itinerary was very full, but very exciting and just incredible!  There was flexibility when we realized very late in the planning stages that we wanted to add a detour to see two ancestral sites on our way to Prague.  We were so glad we added that, and happy that the driver was able accommodate us.  We knew we were going to have a very busy schedule but we are glad that we were able to visit 5 countries in such a short amount of time.We were extremely pleased with all of our guides and drivers.  The knowledge the guides have is just incredible, I don’t think there was a single question that wasn’t answered.  It makes such a difference to have everything planned and not have to worry about transportation, tickets, etc.  The drivers and guides were always on time and very pleasant and helpful.  I really can’t say enough about them!  They were all wonderful, but a special thank you to our guide in Switzerland.  We are glad that we ended in Switzerland, the beginning of our trip was more about history and architecture, beautiful cities with rich histories which was wonderful, but Switzerland was for activities and breathtaking scenery. We are all still talking about every part of our trip, but especially Switzerland, made even more enjoyable by our guide.

Luxury Switzerland Travel Review: 12-Day Vacation

AS

Anne-Marie S.
Jul 12, 2023
We booked our two week trip in Switzerland with Bjorn who arranged everything for the four of us and was extremely attentive and patient with this process which we thought was very involved. He did an amazing job with booking all our train trips with seats and fabulous hotels and timing tours to fit in with all our requests. The information he supplied and the effort he took in meeting all our requests was fabulous. When there was one ticket missing on the train he arranged it instantly and it was not a problem.Our two guides/drivers were great. Our guide/driver has fabulous knowledge to share about Switzerland and the places we visited while he was our guide. He was a great driver and nothing was a problem.Our only disappointment was that we did not get to have Bjorn as our guide/driver for any part of the trip. He kindly caught up with us and visited one night which was appreciated but we would have loved to have had him guide us for even a few days having spent so many months long distance planing our trip with him.Bjorn is brilliant and we believe he is a natural for this work and we highly recommend this travel company.Thank you for all your patience and work on our trip Bjorn we appreciate it.

Switzerland Luxury Trip Review: Zurich, St. Moritz, Lucerne, Bern, Montreux, Castle, 12-Day Travel

AR

Arkady R.
Sep 17, 2023
We had a wonderful trip of Switzerland, something we would never be able to arrange by ourselves. The choice of hotels was excellent, their location was very convenient with beautiful views. Included breakfasts were outstanding. Generally suggestions of activities was very practical. Swiss rail system impressed us with its organization, cleanliness and timeliness. First class tickets is a great way of transportation. Several times we run into trouble and Bjorn was always there to help us. Guided tours in Zurich and of Chillon castle were very interesting. Very friendly people always ready to help!

France &amp; Switzerland Tour Review: Lucerne, Strasbourg, Riquewihr, Colmar, 1-Week Vacation

DH

David H.
Jul 27, 2023
I used Stephane at the agency to travel to Lucerne, Switzerland and Strasbourg, France.

Switzerland Friends Vacation Review: 10-Night Trip

LM

Linda M.
Jun 27, 2023
Bjoern was awesome - responded quickly to answer our questions and planned a great vacation in Switzerland for us and are friends - 3 couples total. 

Switzerland Vacation Review: Zurich, Jungfraujoch, Grindelwald, Lucerne, Bern, 1-Week Trip

OB

Olga B.
Jul 29, 2023
The travel agency did a great job in planning our trip, Bjorn made sure to create a schedule that would work best for us. The trip itself was great, it was extremely well organized and everything was taken care of. Our driver/guide was always on time and always ready to help and accommodate last minute requests. All tickets/vouchers were available to us upon arrival and everything worked without a glitch. Thank you for making our visit to Switzerland a very enjoyable and memorable experience.  
Show More Reviews