Deck covered in flowers on a lake in Lucerne, Switzerland.
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Switzerland Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Switzerland

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Switzerland travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 182 reviews

See Tomaz's profile

Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Czech Republic
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Hungary
6  More

Verified Review

Barry T.
Submitted on 3.20.2023

As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Travel agent Bjoern in Switzerland

Bjoern's Travel Agency

5.0

 Based on 13 reviews

See Bjoern's profile

Destinations:

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Switzerland

Verified Review

Colleen S.
Submitted on 1.18.2023

Thank you. My family of 9 had a trip of a lifetime over this past Christmas holiday!!When planning the trip back in August, Zicasso connected us with Bjoern from our travel agency. Bjoern reached out to us within 24 hrs to discuss our thoughts and desires for this trip to Switzerland. He knew right away that we wanted to make this special. Bjoern executed a custom itinerary within a week or two using his expertise as a traveler himself while keeping in mind the requests we had made. The itinerary we received was perfect. Every detail was taken care of from the airport transfer to the beautiful hotel stays, to the ski rentals, the chalet rental and the timely return back to airport at the end of our stay.The most special part of the trip was witnessing the marriage proposal of our future son-in-law Spencer to our daughter Grace. Bjoern helped arrange this private moment with Spencer. Bjoern set up a photographer to capture the moment as well as flowers and champagne to celebrate after she said "YES". The location for the proposal was at a ski area near Les Diablerets, a stop we were making on our way to the Alps and our chalet. Everything was perfect! Bjoern put his own heart and soul in to this surprise for Grace, Spencer and our family. It was truly special - something we will never forget. Bjoern's guidance and knowledge of not only Switzerland, but of the neighboring countries was top notch. We learned a great deal on our journey. We all miss Bjoern as he became part of our family for those days he spent with us. We will remain in contact with him for sure. I would highly recommend Bjoern to anyone traveling to Switzerland and beyond. Thank you for referring Bjoern to our family.  

Travel agent Devaki in Italy

Devaki's Travel Agency

4.9

 Based on 19 reviews

See Devaki's profile

Destinations:

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Denmark
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France
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Hungary
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Italy
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Morocco
3  More

Verified Review

Cherish W.
Submitted on 6.26.2022

This trip, planned by the travel company, was exceptional!  Dev planned a meticulously designed tour of Italy for an intra-generational family of 7 (age 13 to age 80). Without her detailed knowledge of Italy and travel in general, we would have been lost and wasted tremendous time and energy.  With Dev, we had an unforgettable trip for which we simply had to show up...with EVERY consideration handled.  I am incredibly grateful I found Dev. I felt from the moment I spoke to her she was THE perfect person to plan our trip and this feeling only grew more strong as the travel planning began and ultimately finalized. We simply will not travel internationally in the future without Dev! My entire family agrees! Every detail of this trip was thought through from start to finish before we started the trip including spot-on recommendations that made the trip possible in ways that we had not yet even considered. Dev recommended a walker for my mother for certain activities and while my mother was resistant at first; we realized upon arrival, that this suggestion SAVED the trip. Without this aid, it would have been almost impossible for my mother to see what she wanted to see. On top of this, what really stood out to me were the ways that Dev took care of us while we were on the trip when we had problems or changes beyond our control. For example, our train had a change to a different station overnight. Dev ensured not only that we were aware but ALSO ensured a local contact was there to meet us at the train station to ensure once the driver dropped us off, that we would make it to the train. What a relief to be greeted by her!  On top of this, my father left an important medical device at home. I was able to locate it with a vendor but had no way to figure out how to obtain it. I mentioned it once to Dev and it was handled in short order.  Again, unbelievable support just when needed! And last but not least, this entire trip had to be entirely redone due to a new job for my son. She moved everything around and made it work without any issue! I simply cannot say how much this trip exceeded the expectations of the entire family.   Every time, I thought she had done all she could to make it special, something else would happen! I remember on the last night, after the gelato had been prepared, the chef brought out the most delicious cake I have ever eaten, for our anniversary! This is a perfect example, of how a day with Dev goes! Expectations always exceeded!Masterfully executed trip that we will NEVER forget. Thank you Dev and team!!! We will see you again!

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Travel agent Maggie in Ireland

Lindsey's Travel Agency

4.8

 Based on 349 reviews

See Lindsey's profile

Destinations:

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Austria
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Belgium
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Czech Republic
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Denmark
England
11  More

Verified Review

Danielle B.
Submitted on 9.26.2022

Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I.  She found the perfect hotels for us and booked the most amazing tours with expert guides.  Our walking tour in London with our guide was a highlight for us.  We felt like we had spent the day with a very knowledgeable friend.  In Paris, the highlight was most certainly our evening tour in the iconic 2CV car.  We truly felt like celebrities driving through the streets of Paris.  Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.  

Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.9

 Based on 87 reviews

See Bernhard's profile

Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Susan D.
Submitted on 9.13.2022

This travel company did an outstanding job of coordinating the many aspects of this trip that I asked for. The suggested itinerary and the process to fine tune it was so thoughtful and thorough. The number of days per location was perfect. The guides were exceptional as were the drivers and transfers. The hotels were very nice and some were spectacular. The arrangements for getting around Europe via plane, train and boat were perfectly orchestrated. During the trip, I had a few questions and asked for a small change to the plan. The travel agency was always available and quick to respond.  Exceptional service! Thank you for an amazing trip!

Travel agent Joachim in Switzerland

Joachim's Travel Agency

4.8

 Based on 18 reviews

See Joachim's profile

Destinations:

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Austria
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Germany
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Switzerland

Verified Review

Kathryn S.
Submitted on 3.4.2020

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

Featured Reviews

Switzerland Vacation Review: Lucerne, Lausanne, Cheese Tuk Tuk Tour, 1-Week Travel

BT

Barry T.
Mar 20, 2023
As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Luxury Switzerland Family Tour Review: Ski, 10-Day Vacation

CS

Colleen S.
Jan 18, 2023

Thank you. My family of 9 had a trip of a lifetime over this past Christmas holiday!!

When planning the trip back in August, Zicasso connected us with Bjoern from our travel agency. Bjoern reached out to us within 24 hrs to discuss our thoughts and desires for this trip to Switzerland. He knew right away that we wanted to make this special. Bjoern executed a custom itinerary within a week or two using his expertise as a traveler himself while keeping in mind the requests we had made. The itinerary we received was perfect. Every detail was taken care of from the airport transfer to the beautiful hotel stays, to the ski rentals, the chalet rental and the timely return back to airport at the end of our stay.The most special part of the trip was witnessing the marriage proposal of our future son-in-law Spencer to our daughter Grace. Bjoern helped arrange this private moment with Spencer. Bjoern set up a photographer to capture the moment as well as flowers and champagne to celebrate after she said "YES". The location for the proposal was at a ski area near Les Diablerets, a stop we were making on our way to the Alps and our chalet. Everything was perfect! Bjoern put his own heart and soul in to this surprise for Grace, Spencer and our family. It was truly special - something we will never forget. Bjoern's guidance and knowledge of not only Switzerland, but of the neighboring countries was top notch. We learned a great deal on our journey. We all miss Bjoern as he became part of our family for those days he spent with us. We will remain in contact with him for sure. I would highly recommend Bjoern to anyone traveling to Switzerland and beyond. Thank you for referring Bjoern to our family.  

Italy & Switzerland Vacation Review: Rome, Colosseum, Vatican, Swiss Alps, Waterfalls, Lakes, Vineyards Visit, History

SG

Steven G.
Oct 17, 2022

This travel company was an excellent partner for our trip to Switzerland and Italy. Our original scheduled trip was to leave Dallas Texas for Switzerland at the end of August 2022. Due to a COVID outbreak at my wife's place of work, we had to reschedule for the end of September. Mario at our travel agency made all of the changes including air with no additional charges for our trip, amazing! Our travel team had a 24/7 service that you could contact for any questions or concerns. The service also alerted you of your next day’s events and how and where you would be picked up. Overall this was an exceptional service.

Switzerland & Italy Travel Review: Zermatt, Lucerne, St Moritz, 2-Week Trip

IS

Isaac S.
Jan 06, 2023
Bjoern did a terrific job structuring our itinerary; very thoughtful and greatly put together. We were happy he placed us in hotels just meters away from the train stations, as traveling with bags can be hectic at times with large volumes of people.  He was also very responsive when we needed him for anything. Out trip was a total pleasure and we will be back to Switzerland.

Luxury Switzerland Travel Review: Wengen

JG

joshua g.
Sep 09, 2022
The trip was perfectly curated and every last detail was executed flawlessly. Switzerland was gorgeous and the travel planning was so perfect, we only focused on the beauty around us. Robert and Meghan were attentive and always helpful. We will definitely use them in the future! Excellent!

Switzerland & Italy Vacation Review: Interlaken, Sirmione, Peschiera del Garda, Bike Tours, 2-Week Family Trip

AR

Annie R.
Dec 06, 2022
Susanna helped us create the perfect trip to Switzerland and Italy for our family of 4. I was very nervous about traveling overseas with my toddler for the first time, but Susanna helped me with all the logistics to make it as seamless as possible. We enjoyed the tours that she selected in Switzerland and in Italy. She is a lovely person, easy to talk to and always quick to respond. I would definitely recommend this travel company for creating a customized travel experience.

Switzerland & Italy Vacation Review: Cinque Terre, Interlaken, Truffle Hunting, Wine Tasting Experience, 16-Night Tour

MM

Milagros M.
Nov 08, 2022
It was the one big vacation we looked forward to for this year. We did the French Riviera in August of last year and we’ve always thought that the Italian Riviera and Switzerland would be spectacular as well. Well, it didn’t disappoint. The places in the itinerary were nothing short of spectacular, the accommodations outstanding. We really enjoyed the truffle hunting and the wine tasting experience. The only thing that I hoped for, and I hope you take it as constructive criticism, is that we hoped we had a tour guide for some of the places we visited like the Cinque Terre for example or the Interlaken. We have traveled with Zicasso for a while now. I believed this was the sixth time and always we had a guide. In the beginning, it was hard for us taking the train from point to point in Switzerland but later on got adjusted to it. In summary, my husband was pleased with the coverage of the whole trip, so thank you most sincerely.

Luxury Germany, Austria, Liechtenstein & Switzerland Tour Review: Historical Sites & Culture, 2-Week Travel

RB

Rhonda B.
Feb 13, 2023
This is our second time using Zicasso, and we could not have been more pleased with our 2 week excursion of Germany, Austria, and Switzerland coordinated by our travel agency!! I truly cannot express how absolutely wonderful it was in planning this incredible trip for us. Their knowledge and expertise of not only the countries and surrounding areas, but of what my husband and I wanted out of the trip was spot on. Every aspect of our trip was carefully planned in detail. Our travel guides were exceptional - incredibly friendly and knowledgable, making us feel as though we were being guided by old friends. If we ever had any questions, our guides or the staff were always extremely helpful and only a phone call away. The staff really takes pride and care for what they do for their travelers, and we truly felt that we had made lifelong friends with everyone by the end of our trip. I loved how we would receive a call or text everyday from our travel planner making sure everything was going as planned. It's reassuring to know that the travel agency genuinely cared and ensured that my husband and I were happy with all of our guides/excursions/accommodations. My husband and I are already looking to plan another vacation with this travel company to include my parents along for our next adventure. We absolutely cannot wait to explore more of Germany and would not think to plan our trip with anyone else other than this travel agency!!! 

Austria, Switzerland & Italy Trip Review: Hallstatt, Grindelwald, Lauterbrunnen, Mürren, Interlaken, Zermatt, Hiking

DC

Dianne C.
Oct 11, 2022

This travel company did an absolutely amazing job of planning our 15 day trip to Austria, Switzerland and Italy! 

They learn about what you’re interested in doing and where you would like to go and then develop an itinerary that allows you to see the highlights of where you’re visiting in a detailed, easy to understand way, especially for us first time European travelers.Every day was filled with a new adventure! They work with a network of tour guides, personal drivers, hotels and have thorough understanding of the regions you are visiting, which really personalized the trip for us in a way that we couldn’t possibly have done on our own.Tomaz and his team are the ultimate professionals, following through on every detail to make your trip fun and seamless. We can’t wait to plan our trip with them and cannot recommend them enough for their expertise and professionalism.Thank you all for planning our favorite vacation ever!!Dianne & Frank C.

Switzerland Vacation Review: Swiss Alps, Montreux, Chillon Castle, Natural Beauty & Memories

DG

Deverlyn G.
Nov 17, 2022
The travel company's attention to detail was right on point! Our itinerary was very well planned and the guidance provided was extremely detailed and easy to follow.  Initially, we were a little hesitant that we were basically on our own catching trains in a unknown country which we did not speak the language, however the company provided such details that there was no way we would be lost or miss a train to our destination.  Our itinerary was called Switzerland Treasures, and they even nailed the name because we did discover Switzerland's treasure through our entire trip.  It was just a overall amazing experience, that left us loving Switzerland and wanting to come back.  We did have a little hiccup with our last hotel and brought this to their attention so they are aware for the future.   
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