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Switzerland Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Switzerland

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Ratings of Zicasso's Service
Travel agent Bjoern in Switzerland

Bjoern's Travel Agency

5.0

 Based on 1 reviews

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Destinations:

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Switzerland

Verified Review

Renee D.
Submitted on 6.16.2022

The trip itinerary was excellent considering we had only 3 days to explore and see as much as possible. We enjoyed our excursions and loved seeing how beautiful Switzerland is. Also we really like our hotel and it’s great location in Old Town.

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Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 144 reviews

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Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

Lauren E.
Submitted on 1.11.2022

I had a wonderful trip to Switzerland with my husband, over the Christmas and New Year holidays, which we had been planning since prior to the pandemic starting. Once we finally made the move to coordinate, our travel agents (and team) were beyond attentive with coordinating initial calls, to ensure we included everything we wanted within this trip and then planned everything down to the very last detail. Our itinerary helped us so much! From directions on which trains to take, metros to transfer to and walking instructions to our various hotels and activities, we desperately appreciated when navigating unknown cities. It took the stress of having to do it ourselves off our plate and allowed us to truly enjoy where we were. Even when problems arose, with us getting lost on the bus, a travel agent was readily available via an app, planning our travel and navigating us back to where we needed to be. We’re so very thankful for their service, support and care. I would definitely reach out again for our next trip! Thank you!

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Travel agent Devaki in Italy

Devaki's Travel Agency

4.8

 Based on 11 reviews

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Destinations:

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Denmark
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France
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Hungary
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Italy
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Morocco
3  More

Verified Review

Pamela S.
Submitted on 10.21.2021

We had a great trip and the travel agency put together a great package of hotels and experiences for us.  Further, the agency did a great job of steering us through the whole COVID mess over the 18 months it took to reschedule our trip from 2020 when the pandemic hit.  We felt the travel agency was always there for us to answer our questions and meet our needs.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 435 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Rich W.
Submitted on 1.1.2022

We absolutely lived our trip to Poland! The people were warm and friendly, the architecture was beautiful, the tours were informative and fun, and the food was amazing! All of the travel company's contacts went above and beyond in their attention to detail and really listened to our needs when planning the vacation. Our travel designer found the perfect Polish representative, and kept in touch every step of the way. Another representative touched base with us constantly and   Made sure all of our plans came together perfectly. He met us in Kracow, gave us all of the tools we needed to communicate and thrive while we were in Poland, and found the absolute best tour guides for us! From the day I called Zicasso, to the day we came back to the U.S., the teams made sure every question was answered, and every need fulfilled. We loved the trip, and would definitely use this travel company again!

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Travel agent Hilary in Italy

Hilary's Travel Agency

4.9

 Based on 452 reviews

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Destinations:

England
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France
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Greece
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Italy
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Switzerland

Verified Review

christine G.
Submitted on 8.31.2021

We wanted to go on a family trip to Italy this Summer to celebrate our 20th Anniversary, and had budgeted a significant amount of money to have a great trip ($35k-$40k). It was very important to us that we get our money's worth.  Hilary specializes in trips to Italy, and after speaking with her about our rough travel plans, we felt that she would help us make the most of the time and money we were spending.  She built us a fantastic itinerary that enabled us to see 4 major cities (Venice, Florence, Rome and Positano) in a way that we never felt rushed or bored.  We are a family with three teenagers who definitely didn't want to just browse museums.  Hilary supplied plenty of interactive fun activities (i.e. cooking class in Florence, large full day boat trip off the Amalfi coast, glass bottom kayaking with cave exploration, motor boat tour of Venice canals, food tour in Rome, etc.)  The accommodations she chose were fantastic as well -- all of the hotels were right in the middle of the places we wanted to explore.  The staff at the hotels Hilary picked were extremely hospitable and helpful with finding any transportation we needed.  Hilary was also able to find us private transport between cities in Italy -- the drivers were all friendly, punctual, and spoke English.  We really have no complaints -- the itinerary was very well thought through and flowed extremely well.  

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Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 76 reviews

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Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Ann J.
Submitted on 5.27.2022

Well-planned especially considering it was done on rather short notice. They gave me almost all necessary details. The guides were uniformly excellent. Hotels were all centrally located although they did vary somewhat in star level.

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Travel agent Maggie in Ireland

Lindsey's Travel Agency

4.8

 Based on 338 reviews

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Destinations:

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Austria
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Belgium
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Czech Republic
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Denmark
England
11  More

Verified Review

Geraldine J.
Submitted on 11.1.2019

This tour company is wonderful! This was the first time my husband and I had used a travel agent in many years and now we can’t imagine planning a trip without them. We contacted the travel agent at this tour company after having already planned a portion of our trip on our own. We originally had planned on going only to Vienna & Salzburg, but then decided to expand our trip to Germany & France and knew we really needed help. We were directed to this company by Zicasso. As soon as we spoke with our agent, we knew she would be perfect. The travel agent was personally knowledgeable about all of the places we wanted to visit and planned such a wonderful trip for us, including private tours in every city we visited, starting with Vienna. Every guide we had was an expert and these private tours really enriched our experience of the places we were visiting. And it was such a luxury not having to worry about any connections! We received train tickets in the mail before our trip and we were picked up at every location for transfer to our hotel.We loved too that we received an initial proposal to review before everything was finalized. Our agent is very detail oriented and planned trip in such a way that everything was seamless. One of our connections involved a very early train, which we agreed was the one to take because it was the only direct train. The agent arranged for the hotel to have breakfast boxes ready for us on checkout. We actually were given so much food by the hotel that we wound up sharing it with the train staff, who were very appreciative!Our complete itinerary was accessible on an app, which was so helpful. Included were more information on the places we were visiting, restaurant suggestions, additional places to consider visiting, walking directions where needed, etc. And we could contact our agent & her team through the app. The whole team at this tour company is great to work with. A travel specialist works with our agent and was quick to respond to any question we had.We look forward to working on our next trip with this tour company!

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Travel agent Joachim in Switzerland

Joachim's Travel Agency

4.8

 Based on 18 reviews

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Destinations:

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Austria
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Germany
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Switzerland

Verified Review

Kathryn S.
Submitted on 3.4.2020

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

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Featured Reviews

Switzerland Travel Review: Wine Tour in Aigle, Bern Walking Tour, Skiing, Landscape & Countryside

LE

Lauren E.
Jan 11, 2022
I had a wonderful trip to Switzerland with my husband, over the Christmas and New Year holidays, which we had been planning since prior to the pandemic starting. Once we finally made the move to coordinate, our travel agents (and team) were beyond attentive with coordinating initial calls, to ensure we included everything we wanted within this trip and then planned everything down to the very last detail. Our itinerary helped us so much! From directions on which trains to take, metros to transfer to and walking instructions to our various hotels and activities, we desperately appreciated when navigating unknown cities. It took the stress of having to do it ourselves off our plate and allowed us to truly enjoy where we were. Even when problems arose, with us getting lost on the bus, a travel agent was readily available via an app, planning our travel and navigating us back to where we needed to be. We’re so very thankful for their service, support and care. I would definitely reach out again for our next trip! Thank you!

Travel Review: Switzerland, Skiing Grindelwald & Zermatt, Scenery, 12-Day Trip

MT

Michael T.
Mar 28, 2022
Our trip to Switzerland was amazing! Since we were traveling the around the country, we needed a very detailed itinerary for getting to and from each city. The travel company planned everything we wanted to do and made all the traveling logistics very easy for us.  

Switzerland Travel Review: Ice Palace, Cheese Fondue on a Farm, Abbey Library of Saint Gall, Hiking, Landscapes & History

RD

Renee D.
Jun 16, 2022
The trip itinerary was excellent considering we had only 3 days to explore and see as much as possible. We enjoyed our excursions and loved seeing how beautiful Switzerland is. Also we really like our hotel and it’s great location in Old Town.

Travel Review: 11-Day Switzerland Vacation, Zermattt, Grindelwald, Appenzell, Mount Pilatus Tour, Jungfraujoch, Glacial Express

LZ

Lori Z.
Sep 14, 2021
Best trip ever! Switzerland is a gorgeous country that has many cities, towns and sites to experience.  The different foods and local brews are wonderful!  We visited several cities and towns during our tailored itinerary by our travel company and enjoyed them all.  Our travel specialist, Zala, checked in with us a few times to remind us of items or if items had changed. She is a complete joy to work with! 

Travel Review: Luxury Switzerland Trip, Thun, Lauterbrunnen, Lucerne, Geneva, Bern, Cable Car Ride, Afternoon Tea, 8-Day Tour

JW

Joseph W.
Sep 16, 2021

Our travel planner did a fine job of identifying places to stay and explore in Switzerland. She also arranged for premium Swiss rail passes which were very beneficial for train travel but also beneficial for entering museums, riding ferries, and taking buses. She also introduced us to AXUS, an app that held our itinerary, rail pass, hotel information, schedules, and much more. In addition, all the drivers drove clean comfortable vehicles and were exceptionally courteous, and friendly. 

Our first stay was in the small town of Thun which we got to by private, prearranged car. We stayed in a castle on a hill. There was a nice gift of local artisan chocolates waiting for us. Devaki arranged a dinner for our first night which was good but the main course, meat, was stringy and not very tasty which made it a less than enjoyable meal. We felt bad that we spoke no German, as the waitstaff spoke no English. I wouldn't stay there again. The castle is good to visit but the rooms, which are hyper-modern, lacked the expected charm and ambiance. The other big drawback to the hotel was the lack of decent wi-fi and as a result, we couldn't access any of the AXUS information.

Actually, we had counted on referring to the Lonely Planet Tour Guide book included in AXUS throughout the trip, but without portable wifi access such as that which was provided with the tour of Portugal you arranged for us in 2018, the online book was useless as we attempted to locate and learn about various sites. We didn't print the material she recommended so couldn't read that either. Next time, we'll either get portable wifi included somehow or just buy a book!                     

While in Thun we visited Lauterbrunnen and Bern. Both were outstanding. We wondered why we didn't stay in large, fascinating Bern instead of Thun, reversing the day trip itinerary. In Lauterbrunnen, which would have been easily accessed by Bern, Devaki told us to see the waterfall in the center of town. But we discovered the Trummelbach Falls and the funicular & train to the Eiger Hotel and the highest spot (James Bond & Eiger Sanction) in Switzerland on our own. They were probably in the book we couldn't access. Back in Thun, we had a tour guide the next day, Corrine, whom we liked very much, and she did a wonderful job of showing us historic Thun and making such and dinner reservations.

From Thun, we took the train to Lucerne where we stayed at a fine hotel with a view of the lake. We had a guide, Luis, who was scheduled for a two-and-a-half-hour guided tour. He walked us uphill to the historic wall of Lucerne, through some odd places to a hotel at the top of a hill. The tour did not cover the center of Lucerne or the historic bridges. We were very disappointed and he cut it short by almost thirty minutes. It was a very strange tour and I wouldn't recommend that guide to anyone. We wonder if he's licensed since we saw so many professional tour guides taking people to the Medieval places we had to see on our own after the exhausting hike to a hotel from the 1800s. All very strange. From what we discovered on our own, we loved Lucerne. Thanks to Devaki's arrangements, we worked with the hotel to make an appointment for a COVID test for our travel back to the U.S.                

From Lucerne, we took the train to Geneva where we were met by a driver to take us to our elegant hotel, which we loved, for our last night in Switzerland. We had tea around 4:30 which was really, really good. After tea, we walked along the lake. The next morning we were met by an arranged driver who took us to the airport. He actually went the extra mile and took our bags to the check-in desk for KLM.

Overall we had a great Switzerland experience and Devaki made some fine arrangements that made our travels easy.

Switzerland & France Trip Review: Luxury 8-Night Vacation

KL

Karla L.
Aug 24, 2021
Eric was exceptional in planning our trip to Switzerland and France.He made sure everything went smoothly down to the littlest of details. Traveling conditions in the currentworldwide pandemic are more difficult, but Eric had everything planned well in advance so our trip wascompleted without a single hitch. Eric checked in on us throughout our stay and made sure everything wasperfect.

Travel Review: 3-Week Italy, Switzerland, Greece Vacation, Athens, Crete, Venice, Castle Tour, Acropolis Tour

TF

Thomas F.
Sep 27, 2021
3 week trip went pretty well. Most of the glitches were not fault of travel company. Primary thing they could have done better was provide more details about each day's events a few days ahead of time. For instance, several tours picked up at hotel but left traveler on own getting back. Another was 1 hotel substandard for electrical outlets + wifi + comfort, but it had an awesome location in Athens. Had extremely high expectations for trip based on prior reviews. Rating above is really 4.7, but can't give fractions. 

Switzerland & Italy Travel Review: 8-Day Tour, Exploring Regions, Hiking, Food & Wine

JC

john c.
May 09, 2022
Our travel planner is a wonderful person to help organize and plan a very specific trip.His suggestions for hotels and restaurants were exactly right and we had a wonderful time getting to know him and traveling with him.He consistently gave 1110%.  WE WILL DEFINITELY USE HIM AGAIN IN THE FUTURE

Travel Agent Review: Switzerland Family Vacation, Lucerne, Lausanne, Geneva, Chocolate Tasting, Walking Tours, Hiking

GR

Gretchen R.
Jul 28, 2021

There aren’t enough superlatives to describe how FABULOUS our vacation was, thanks to our travel consultant. Her meticulous attention to detail, meeting our interests/agenda was extraordinary. What a joyful gathering we had! Separated by COVID and geography for almost 1.5 years, Grammy & my son’s family (2-year-old granddaughter) met in Switzerland for two weeks.   

WOW! was my first impression of the breathtaking proposed itinerary (and that was just the proposal). Our travel consultant's organization, step-by-step detail and follow-up was key to our success. Planning wasn’t easy for her because of the frequently changing COVID regulations and the need to coordinate travelers gathering from Italy and USA. She was persistent and patient as we tweaked the final details of the itinerary. I emailed or spoke with her by phone almost daily for about two weeks, and she always responded with up-beat messages such as; “That’s OK”, “No problem” or “I’ll look into that and send you an email later today”. Receiving updates or check-ins during our trip was wonderful and seemed above-and-beyond, but I suspect that is just the service she gives all her clients.

Our hotel accommodations were amazing. Each was unique and perfectly located for our interests. The Swiss Travel Pass was the way to go. It covered almost every piece of our journey. It also covered museums and offered discounts on several activities or private transportation.

Everything went very smoothly, even when the weather was rainy for days (the record flooding European rains of July 2021). Unexpected cancellation of train routes or planned activities were no problem. We are so-o-o appreciative of the immediate response providing alternate routes and proposing alternate activities. Wonderful suggestions were provided for activities during “on your own” time.  

Our guides in Lucerne, Lausanne, Geneva and Zurich were all terrific!  Each knew their city well and adjusted our tour to meet our interest. One even stopped at a playground in Geneva when my granddaughter became impatient. 

I had not traveled in Europe for 35+ years. We needed and received intensely detailed directions and timetables. All were greatly appreciated. All my questions were addressed, including tipping advice, scheduling a COVID test for my return to the USA, safety during the days I traveled alone, and so many more.

If and when we return to Europe, this tour company will be our first contact for planning our excursion. With great appreciation.

England, France, Italy, Switzerland, Belgium Trip Review: London, Paris, Rome, Florence, Milan, Dinner Cruise on the Seine

DB

Dana B.
May 28, 2022
Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.
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