Latvia Tours - Panorama in Riga, Latvia
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Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 432 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Rich W.
Submitted on 1.1.2022

We absolutely lived our trip to Poland! The people were warm and friendly, the architecture was beautiful, the tours were informative and fun, and the food was amazing! All of the travel company's contacts went above and beyond in their attention to detail and really listened to our needs when planning the vacation. Our travel designer found the perfect Polish representative, and kept in touch every step of the way. Another representative touched base with us constantly and   Made sure all of our plans came together perfectly. He met us in Kracow, gave us all of the tools we needed to communicate and thrive while we were in Poland, and found the absolute best tour guides for us! From the day I called Zicasso, to the day we came back to the U.S., the teams made sure every question was answered, and every need fulfilled. We loved the trip, and would definitely use this travel company again!

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Featured Reviews

Lithuania, Latvia & Estonia Travel Review: Luxury 6-Night Tour of Vilnius, Riga, Tallinn,

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Ingrid R.
Oct 05, 2021

Our travel specialist was amazing! From the first time I contacted them with a vague idea of what I wanted to do in the Baltics, they responded quickly and provided an amazing itinerary. We were originally supposed to take this trip in March 2020, but three days before we were to leave all European flights were canceled. Our travel specialist helped us get vouchers for everything. We rebooked this trip twice before finally being able to go, and every time they were kind and accommodating. It was actually very easy! I watched several of my friends try to figure out how to rebook or get refunds. This travel company managed everything for us.

They went above and beyond creating a full and dynamic trip. I asked for help in arranging other events, like opera tickets in Riga or a spa experience in Tallinn, and they were quick to figure out the best way to get it done. They were in contact with me frequently and if something came up (for example one of the museums we were supposed to see on tour was closed due to a holiday), they would notify me immediately and help arrange something else. The trip was incredible.

From the moment we landed in Lithuania until we took off from Estonia, everything went smoothly. The hotels were beautiful. All of our tour guides were engaging and fun! One of the reasons my husband and I wanted to go to the Baltics was to look at some of the USSR communist history. Several of our tour guides were open about their experiences and told stories of growing up in the USSR, and then how things were after the collapse. We did a food tour in Vilnius that was absolutely spectacular. This trip was absolutely perfect and I am so glad we used our travel specialist!

Estonia, Lithuania & Latvia Luxury Vacation Review: Tartu, Parnu, Lahemaa National Park, Riga, Vilnius City Tour, Trakai

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Roger E.
Nov 08, 2019
We've never considered ourselves to be 'tour people' and we usually go it on our own. This experience has been a real game changer.The entire holiday - planning to execution - was first class. All of the details - hotels, drivers, tours - were exactly as advertised and there was never a problem with anything. Roger and Kermit

Estonia, Latvia, Lithuania & Poland Review, 16-Day Vacation

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Robert K.
Jul 23, 2019
City guides provided by local representative were the best. All accommodations were located in center city or old town within walking distance of all sites of interest.

Poland, Lithuania, Latvia & Estonia Luxury Review, Capital Cities Beauty & Sites, Riga, Tallin, Vilnius

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Celso G.
Aug 06, 2019
The trip was wonderful; we visited Poland,and the Baltic Countries. The capital cities are all very beautiful and much more than we expected. The guides and the services (hotels, sugestions) were also very good.

Poland, Lithuania, Latvia & Estonia Review: Bialowieza National Park, Curonian Spit, Lahemaa National Park, 3-Week Group Vacation

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Anne L.
Aug 05, 2019
Perfect for everything 

Travel Review: Lithuania, Latvia, Estonia, Finland, Russia, Vilnius, Trakai, Tallinn, Helsinki, History & Culture

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Patrick P.
Oct 26, 2018

We loved our travel route and our private drivers. The cities we visited were outstanding - we especially loved Vilnius. We had a minor hiccup with our transfer to the ferry to Helsinki, but all's well that ends well - we made it in time and our travel company even sent some champagne to our room in Helsinki for the trouble.

Review: Tour of Poland, Belarus, Latvia, Ukraine, Lithuania, History

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Tammy T.
Oct 07, 2018

The itinerary was well planned and executed flawlessly. We had a good steady pace through five different countries.