Hallstatt mountain village on Lake Hallstatt's western shore in Austria's mountainous Salzkammergut region
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Austria Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Austria

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Ratings of Zicasso's Service
Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 144 reviews

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Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

Lauren E.
Submitted on 1.11.2022

I had a wonderful trip to Switzerland with my husband, over the Christmas and New Year holidays, which we had been planning since prior to the pandemic starting. Once we finally made the move to coordinate, our travel agents (and team) were beyond attentive with coordinating initial calls, to ensure we included everything we wanted within this trip and then planned everything down to the very last detail. Our itinerary helped us so much! From directions on which trains to take, metros to transfer to and walking instructions to our various hotels and activities, we desperately appreciated when navigating unknown cities. It took the stress of having to do it ourselves off our plate and allowed us to truly enjoy where we were. Even when problems arose, with us getting lost on the bus, a travel agent was readily available via an app, planning our travel and navigating us back to where we needed to be. We’re so very thankful for their service, support and care. I would definitely reach out again for our next trip! Thank you!

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 302 reviews

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Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
3  More

Verified Review

Stephen B.
Submitted on 5.16.2022

Croatia is an awesome country to visit...so much history and a beautiful coastline not to mention the people. Our travel agency did a terrific job with putting it all together...we were extremely satisfied with the attention to detail and rapid response with all of our requests. We felt very cared for.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 435 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Rich W.
Submitted on 1.1.2022

We absolutely lived our trip to Poland! The people were warm and friendly, the architecture was beautiful, the tours were informative and fun, and the food was amazing! All of the travel company's contacts went above and beyond in their attention to detail and really listened to our needs when planning the vacation. Our travel designer found the perfect Polish representative, and kept in touch every step of the way. Another representative touched base with us constantly and   Made sure all of our plans came together perfectly. He met us in Kracow, gave us all of the tools we needed to communicate and thrive while we were in Poland, and found the absolute best tour guides for us! From the day I called Zicasso, to the day we came back to the U.S., the teams made sure every question was answered, and every need fulfilled. We loved the trip, and would definitely use this travel company again!

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Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 76 reviews

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Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Ann J.
Submitted on 5.27.2022

Well-planned especially considering it was done on rather short notice. They gave me almost all necessary details. The guides were uniformly excellent. Hotels were all centrally located although they did vary somewhat in star level.

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Travel agent Viktor Czech Republic

Viktor's Travel Agency

4.7

 Based on 11 reviews

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Destinations:

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Austria
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Czech Republic
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Hungary
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Slovakia

Verified Review

Anna K.
Submitted on 8.21.2019

This travel company was great to work with and the trip planner was very helpful, making suggestions and fitting the activities to the kind of trip we wanted—some structure without being scheduled every minute.  The tour guides in Prague, Austria & Vienna, and Budapest were excellent, with a great command of information and history.  It was particularly interesting to hear about their experiences before and after the Iron curtain.  Our guide in Prague was amazing; we played “stump [guide's name]” and couldn’t do it!  One suggestion I’d make in Budapest—-it’s really too big to do a walking tour and see much in half a day.  It would be better to use a driver for this half day tour to save time. We wound up only seeing Buda due to walking.The hotels were all very nice with great breakfast buffets—appealing to many cultures, especially the hotel in Vienna.All the drivers were prompt and friendly.  I can’t say enough about how pleased we were to have a private tour guide where you get more out of the tour, you can skip the lines and you’re not part of a herd of 50 people.  Having a guide and drivers takes the stress out of traveling!We loved it and are already planning the next trip!Anna K

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Travel agent Maggie in Ireland

Lindsey's Travel Agency

4.8

 Based on 338 reviews

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Destinations:

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Austria
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Belgium
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Czech Republic
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Denmark
England
11  More

Verified Review

Geraldine J.
Submitted on 11.1.2019

This tour company is wonderful! This was the first time my husband and I had used a travel agent in many years and now we can’t imagine planning a trip without them. We contacted the travel agent at this tour company after having already planned a portion of our trip on our own. We originally had planned on going only to Vienna & Salzburg, but then decided to expand our trip to Germany & France and knew we really needed help. We were directed to this company by Zicasso. As soon as we spoke with our agent, we knew she would be perfect. The travel agent was personally knowledgeable about all of the places we wanted to visit and planned such a wonderful trip for us, including private tours in every city we visited, starting with Vienna. Every guide we had was an expert and these private tours really enriched our experience of the places we were visiting. And it was such a luxury not having to worry about any connections! We received train tickets in the mail before our trip and we were picked up at every location for transfer to our hotel.We loved too that we received an initial proposal to review before everything was finalized. Our agent is very detail oriented and planned trip in such a way that everything was seamless. One of our connections involved a very early train, which we agreed was the one to take because it was the only direct train. The agent arranged for the hotel to have breakfast boxes ready for us on checkout. We actually were given so much food by the hotel that we wound up sharing it with the train staff, who were very appreciative!Our complete itinerary was accessible on an app, which was so helpful. Included were more information on the places we were visiting, restaurant suggestions, additional places to consider visiting, walking directions where needed, etc. And we could contact our agent & her team through the app. The whole team at this tour company is great to work with. A travel specialist works with our agent and was quick to respond to any question we had.We look forward to working on our next trip with this tour company!

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Travel agent Joachim in Switzerland

Joachim's Travel Agency

4.8

 Based on 18 reviews

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Destinations:

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Austria
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Germany
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Switzerland

Verified Review

Kathryn S.
Submitted on 3.4.2020

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

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Featured Reviews

Europe Travel Review: United Kingdom, Germany, Italy & Austria, 18-Day Tour

JD

Jacie D.
Nov 06, 2021
What a wonderful experience with the travel company!We traveled to multiple countries and cities in UK, Germany, Italy and Austria. The travel team handled everything; airfare, hotels, transfers, trains and tours. Hotels in great areas close to sights and trains. Guides were very knowledgeable and tours were tailored to our interest. Tours were private or small groups. Transfers were on time, well dressed with comfortable vehicles.I can't begin to thank the travel team for their outstanding personal attention! Examples:1.  I was briefly hospitalized in Germany. The travel team were wonderful and soon we were back on track with their help2. All trains were down to Heidelberg due to storm. A travel designer arranged for a private car to pick us up and take us all the way to the next town, over an hour away!3.  We problems finding a facility for covid testing in Venice. One phone call and everything taken care of by a travel designer!4.  Transatlantic cruise back to United States (not arranged by this travel company but third party) was cancelled at the last minute. The travel team handled change in transfers seamlessly.I can't imagine a trip to Europe without the travel company! We will definitely use for our next trip!

Austria, Germany, & Czech Republic Travel Review: Salzburg monastery, Food of Berlin, Kutna Hora Cathedrals, Prague, Family Trip

NC

Nancy C.
Jan 01, 2022
The travel company did an amazing job planning multiple activities in three different countries, over the Christmas holiday, and during a pandemic.  They kept me ahead of changing precautions, seamlessly navigated a fluid environment due to rising Covid variants, and provided professional advice throughout the trip.  

Travel Review: Hungary, Austria, Czech Republic, & Germany Solo Tour, 16-Day Trip

TC

Theodore C.
Oct 07, 2021
This travel company was terrific. They took my ideas for what I was looking for and fleshed it out and presented me with an itinerary in a wonderful fashion that let me investigate choices of small tours, trips, dining, and other possibilities to enhance my experience. The format using their online platform was terrific and easy (print versions always offered too) and let me modify my plan until it seemed just right.Also, the tours that I chose were 100% positive; great guides and NO so-so experiences. All were unique, interesting, and enabled me to see, learn about, and be where I wanted to be. My vacation was a multi-city/multi-country tour, and the connections and time allotted to each place were perfect.Finally, I still had the flexibility to change it up along my route as my trip evolved. My in-tour contact let me feel supported and kept track of during my trip, but never intrusively.

Austria Travel Agent Review, 8-Day Tour

ED

Elaine D.
Jan 13, 2020
Excellent planning and incredible service from the trip planner and the talented account team.  I recommend using Zicasso anytime you are planning a trip.  The ideas, professionalism, and relationships that they have are great.  They know how to hone in on what you are seeking and they deliver.  They made our trip special and they cover all the details and provide additional suggestions you may not of considered.  Top service and excellent people to work with.  

Austria Travel Agent Review: Vienna, Salzburg, Sleigh Ride, Music Concerts, Cooking Class, Fine Dining & Tours

MC

Marcia C.
Jan 01, 2020
This travel team was good at listening to what we wanted and setting us up with a local representative who helped us create a great itinerary. All went fairly smoothly and the few glitches were resolved in a timely manner. Very happy with the service...made travel stress free and we felt we got the most out of our time in Austria. 

Luxury South Germany & Austria Travel Agent Review, Bavaria Region, Salzburg, Driving on the Autobahn, Berchtesgaden Salt Mines

JH

John H.
Jan 17, 2020
This travel agency exceeded our expectations! They worked with us to develop a customized trip to Bavaria during Christmas 2019. We received a daily itinerary packed with fun things to consider during our holiday. My family had a great time. During the trip, we were always in communication with their team ensuring that we didn't experience any travel hiccups. Every detail of our trip was considered and the trip was worth every penny! I recommend this luxury travel agency to those who wish to travel to Germany. You won't regret it!

Czech Republic, Austria & Germany Travel Agent Review

AW

ALISON W.
Jan 20, 2020
They were very organized and made our trip super easy!

Travel Review: Luxury Austria & Switzerland Trip, Lauenen Valley, 12-Day Tour

MR

Mark R.
Jan 23, 2020
We had an excellent adult family trip.The planning went smoothly. The travel company did an excellent job listening to our requests while recommending and developing a great itinerary and finding great accomodations, guides, and transportation (even being patient with us as we revised and tweaked our plans). Email communications were responsive. But best of all, the USA telephone number allowed us to speak directly to discuss complicated details when email wouldn't be practical.Regarding our itinerary, when we selected the travel company, we had several specific requests, but were open to suggestions. The travel company provided excellent suggestions that took the trip beyond our expectations.   

Travel Review: Hungary, Austria, & Czech Republic Tour, Budapest, Vienna, Prague, Christmas Markets, 8-Day Trip

AB

Amy B.
Feb 02, 2020
Our trip was fantastic. This company handle everything, making sure all our needs were cared for and everything went smoothly.  Their hotel recommendations were great, our drivers and tour guides were knowledgeable and friendly, and the excursions were fun and informative.

Germany & Austria Travel Agent Review, Luxury Trip, Concerts, New Year's Eve Fireworks from Castle, Scenery & Food

KF

Kathy F.
Jan 18, 2020

Superb service - friendly and efficient! Especially from the travel designer at your European agent. She was always available if we needed anything, and kept in touch to ensure we were ok

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