Hallstatt mountain village on Lake Hallstatt's western shore in Austria's mountainous Salzkammergut region
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Austria Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Austria

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Ratings of Zicasso's Service
Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 151 reviews

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See Tomaz's profile

Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

David P.
Submitted on 6.23.2022

Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 306 reviews

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See Andrea's profile

Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
3  More

Verified Review

Julie M.
Submitted on 6.7.2022

Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 440 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Sheri L.
Submitted on 6.14.2022

Our travel company proved seamless from the moment Jared contacted us to begin planning our trip to the very end when our local guide wished us farewell! Jared listened to all our needs and wants for our trip of a lifetime, gave us options that fit our specific needs and planned the entire trip for us perfectly! He was always available to answer our questions and truly took the stress out of the entire process so that we could just enjoy our trip! Our local guide was a great resource during our trip as well. She guided us every step of the way, provided her personal cell number so we could text her and made us feel right at home. Our travel agency helped us choose the best hotel accommodations, private tours, transportation, and even gave us restaurant recommendations. I also felt the prices were very fair and it was a good value. I will never plan another trip without consulting this travel agency or one of their partner companies first. This is definitely the way to travel! 

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Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 78 reviews

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See Bernhard's profile

Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Dana B.
Submitted on 5.28.2022

Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.

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Travel agent Maggie in Ireland

Lindsey's Travel Agency

4.8

 Based on 342 reviews

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See Lindsey's profile

Destinations:

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Austria
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Belgium
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Czech Republic
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Denmark
England
11  More

Verified Review

K N.
Submitted on 6.23.2022

Our travel company did an excellent job from planning to execution of our trip. We went through quite a few iterations of the itinerary, mainly due to our lack of knowledge/expectations about costs in the Netherlands. With the final itinerary, additional family members were added to one day's excursions and our travel planner was very accommodating and flexible to assist. I also booked some additional events on my own, which again Maggie was very flexible and accommodating.Their online travel app was wonderful, especially since my husband and I could independently find all of the information needed for each day; the level of details that this travel company included for every event was truly remarkable (six stars for this app and the information)!! Of course, with every trip there are some minor issues that we expect--in this case two of the hotels stated that they never received payment for our rooms (this was an issue with Expedia which our travel company used to secure the rooms). One recommendation would be for the travel company to inform clients of the booking tool used, to avoid confusion. This was ultimately resolved with the hotel manager discovering the glitch while we were checking out. Another day we were to take the train to a station, yet there was no train available to that station from the city we were staying--so we again, got close, then took the metro to where we needed to be. One of the hotels was a beautiful historical building, which had a very narrow spiral staircase (so it was an issue getting anything up to the third floor). The owner was not at the hotel when we were supposed to check in and the attached restaurant never opened for the three days we were there. Also, unfortunately the hotel had rain leak issues that left large puddles of water on the stairs. I hope the owner can resolve his issues--it would be a remarkable unique experience when managed properly. We would definitely use this travel company again for our travels and send them many thanks for making our first post-Pandemic-lockdown trip very memorable! 

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Travel agent Viktor Czech Republic

Viktor's Travel Agency

4.7

 Based on 11 reviews

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Destinations:

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Austria
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Czech Republic
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Hungary
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Slovakia

Verified Review

Anna K.
Submitted on 8.21.2019

This travel company was great to work with and the trip planner was very helpful, making suggestions and fitting the activities to the kind of trip we wanted—some structure without being scheduled every minute.  The tour guides in Prague, Austria & Vienna, and Budapest were excellent, with a great command of information and history.  It was particularly interesting to hear about their experiences before and after the Iron curtain.  Our guide in Prague was amazing; we played “stump [guide's name]” and couldn’t do it!  One suggestion I’d make in Budapest—-it’s really too big to do a walking tour and see much in half a day.  It would be better to use a driver for this half day tour to save time. We wound up only seeing Buda due to walking.The hotels were all very nice with great breakfast buffets—appealing to many cultures, especially the hotel in Vienna.All the drivers were prompt and friendly.  I can’t say enough about how pleased we were to have a private tour guide where you get more out of the tour, you can skip the lines and you’re not part of a herd of 50 people.  Having a guide and drivers takes the stress out of traveling!We loved it and are already planning the next trip!Anna K

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Travel agent Joachim in Switzerland

Joachim's Travel Agency

4.8

 Based on 18 reviews

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Destinations:

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Austria
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Germany
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Switzerland

Verified Review

Kathryn S.
Submitted on 3.4.2020

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

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Featured Reviews

Europe Travel Review: United Kingdom, Germany, Italy & Austria, 18-Day Tour

JD

Jacie D.
Nov 06, 2021
What a wonderful experience with the travel company!We traveled to multiple countries and cities in UK, Germany, Italy and Austria. The travel team handled everything; airfare, hotels, transfers, trains and tours. Hotels in great areas close to sights and trains. Guides were very knowledgeable and tours were tailored to our interest. Tours were private or small groups. Transfers were on time, well dressed with comfortable vehicles.I can't begin to thank the travel team for their outstanding personal attention! Examples:1.  I was briefly hospitalized in Germany. The travel team were wonderful and soon we were back on track with their help2. All trains were down to Heidelberg due to storm. A travel designer arranged for a private car to pick us up and take us all the way to the next town, over an hour away!3.  We problems finding a facility for covid testing in Venice. One phone call and everything taken care of by a travel designer!4.  Transatlantic cruise back to United States (not arranged by this travel company but third party) was cancelled at the last minute. The travel team handled change in transfers seamlessly.I can't imagine a trip to Europe without the travel company! We will definitely use for our next trip!

Italy, France, & Austria Trip Review: 2-Week Tour

MP

Michele P.
Jun 27, 2022
We were very happy with our travel company's customer service. Our travel agent was receptive to our needs, responsive to our questions, and pleasant to work with. We traveled between three different European countries, and the coordination of transportation, accommodations, and venues was seamless. It was so nice not to have to worry about researching all of those things and making all of those arrangements by ourselves. Their expertise was invaluable.

Luxury Czech Republic, Turkey, Italy, Austria, Hungary & Slovakia Travel Review: Wine Tours, 24-Day Trip

GB

Greg B.
Jun 26, 2022
Great trip. Highest recommendation for our travel agency. Extremely knowledgeable of the region, very responsive to our ideas. Arranged some unique and memorable experiences.

Hungary, Austria, Czech Republic Vacation Review: Budapest, Bicycle Tour, Winery Visit, Austrian Countryside, Food, 10-Night Trip

SL

Sheri L.
Jun 14, 2022
Our travel company proved seamless from the moment Jared contacted us to begin planning our trip to the very end when our local guide wished us farewell! Jared listened to all our needs and wants for our trip of a lifetime, gave us options that fit our specific needs and planned the entire trip for us perfectly! He was always available to answer our questions and truly took the stress out of the entire process so that we could just enjoy our trip! Our local guide was a great resource during our trip as well. She guided us every step of the way, provided her personal cell number so we could text her and made us feel right at home. Our travel agency helped us choose the best hotel accommodations, private tours, transportation, and even gave us restaurant recommendations. I also felt the prices were very fair and it was a good value. I will never plan another trip without consulting this travel agency or one of their partner companies first. This is definitely the way to travel! 

Austria, Germany, & Czech Republic Travel Review: Salzburg monastery, Food of Berlin, Kutna Hora Cathedrals, Prague, Family Trip

NC

Nancy C.
Jan 01, 2022
The travel company did an amazing job planning multiple activities in three different countries, over the Christmas holiday, and during a pandemic.  They kept me ahead of changing precautions, seamlessly navigated a fluid environment due to rising Covid variants, and provided professional advice throughout the trip.  

Travel Review: Hungary, Austria, Czech Republic, & Germany Solo Tour, 16-Day Trip

TC

Theodore C.
Oct 07, 2021
This travel company was terrific. They took my ideas for what I was looking for and fleshed it out and presented me with an itinerary in a wonderful fashion that let me investigate choices of small tours, trips, dining, and other possibilities to enhance my experience. The format using their online platform was terrific and easy (print versions always offered too) and let me modify my plan until it seemed just right.Also, the tours that I chose were 100% positive; great guides and NO so-so experiences. All were unique, interesting, and enabled me to see, learn about, and be where I wanted to be. My vacation was a multi-city/multi-country tour, and the connections and time allotted to each place were perfect.Finally, I still had the flexibility to change it up along my route as my trip evolved. My in-tour contact let me feel supported and kept track of during my trip, but never intrusively.

Austria Travel Agent Review, 8-Day Tour

ED

Elaine D.
Jan 13, 2020
Excellent planning and incredible service from the trip planner and the talented account team.  I recommend using Zicasso anytime you are planning a trip.  The ideas, professionalism, and relationships that they have are great.  They know how to hone in on what you are seeking and they deliver.  They made our trip special and they cover all the details and provide additional suggestions you may not of considered.  Top service and excellent people to work with.  

Austria Travel Agent Review: Vienna, Salzburg, Sleigh Ride, Music Concerts, Cooking Class, Fine Dining & Tours

MC

Marcia C.
Jan 01, 2020
This travel team was good at listening to what we wanted and setting us up with a local representative who helped us create a great itinerary. All went fairly smoothly and the few glitches were resolved in a timely manner. Very happy with the service...made travel stress free and we felt we got the most out of our time in Austria. 

Luxury South Germany & Austria Travel Agent Review, Bavaria Region, Salzburg, Driving on the Autobahn, Berchtesgaden Salt Mines

JH

John H.
Jan 17, 2020
This travel agency exceeded our expectations! They worked with us to develop a customized trip to Bavaria during Christmas 2019. We received a daily itinerary packed with fun things to consider during our holiday. My family had a great time. During the trip, we were always in communication with their team ensuring that we didn't experience any travel hiccups. Every detail of our trip was considered and the trip was worth every penny! I recommend this luxury travel agency to those who wish to travel to Germany. You won't regret it!

Czech Republic, Austria & Germany Travel Agent Review

AW

ALISON W.
Jan 20, 2020
They were very organized and made our trip super easy!
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