Austria Travel Agents & Reviews

As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

We had an absolutely wonderful time visiting Prague, Vienna, and Salzburg. Violeta listened to what our priorities were, and made suggestions that met those needs. We had door to door service for all transfers from plane/train to/from hotel. It was so easy! We went for private tours for the most part, and the guides were very knowledgeable and professional. We learned so much, and enjoyed the food tours we tried immensely. We had just enough planned vs. free time, so we still had time to explore on our own. You really can customize exactly what you would wish to do, down to hotels and activities. I wouldn't hesitate to go on another trip; we had such a good experience!

This travel company did an outstanding job of coordinating the many aspects of this trip that I asked for. The suggested itinerary and the process to fine tune it was so thoughtful and thorough. The number of days per location was perfect. The guides were exceptional as were the drivers and transfers. The hotels were very nice and some were spectacular. The arrangements for getting around Europe via plane, train and boat were perfectly orchestrated. During the trip, I had a few questions and asked for a small change to the plan. The travel agency was always available and quick to respond.  Exceptional service! Thank you for an amazing trip!

Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I.  She found the perfect hotels for us and booked the most amazing tours with expert guides.  Our walking tour in London with our guide was a highlight for us.  We felt like we had spent the day with a very knowledgeable friend.  In Paris, the highlight was most certainly our evening tour in the iconic 2CV car.  We truly felt like celebrities driving through the streets of Paris.  Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.  

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family

We thoroughly enjoyed ourselves, myself, wife and young adult daughter. We started from Berlin and travelled by road to Prague, then to Salzburg, continue to Vienna and ended the 14 days tour at Budapest, flying back to London from here.Along the way, we had numerous stops, Potsdam, Meissen & Dresden, Cesky Krumlov, Lake Districts at Salzburg, Wachau Valley, boat ride on Danube River, boat ride on Lake Keelgen & Lake Wolfgang.We enjoyed the company of all our wonderful guides in Berlin, in Prague, on the way and at Salzburg, along the way to Vienna and along the way and at Budapest. Very sorry if we missed out anybody. All the guides and drivers were wonderful, engaging and very knowledgeable.And special thanks to Viktor of our travel company who have curated a really well thought out and fun itinerary.