Romania Tours - Bran Castle near the Transylvanian border

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Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 443 reviews

See all 443 reviewsSee all reviews
See Jay's profile

Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
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Verified Review

Jennifer G.
Submitted on 8.22.2022

Working with our representatives at this travel company was such a great experience! I was also planning my wedding while trying to plan our honeymoon, and I could not have done it without them. They were patient, and thorough, provided great options for excursions, and made the planning experience exciting and enjoyable! It was also incredibly helpful to have a person on the ground in Italy to contact when we had questions about transportation or to make dinner reservations. She also followed up many times throughout the trip to ensure everything was going well which we appreciated! I have nothing but good things to say about our travel agency, and our honeymoon was absolute perfection!

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Featured Reviews

Greece & Romania Honeymoon Trip Review: Santorini, Athens, 10-day Tour

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Douglas B.
Nov 11, 2021
Overall it was a great honeymoon that both my fiancé and I enjoyed.

Travel Review: Bulgaria & Romania One-Week Tour, Varna, Constanța, Transylvania, History, Local Families

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Einar M.
Sep 07, 2021
We enjoyed our guides very much. Very knowledgeable and took us to great places.

Travel Agent Review, Croatia, Romania, Bosnia, Herzegovina, Montenegro, 13-Day Vacation

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Teddy S.
Nov 15, 2019
This travel agency did an excellent job in planning this trip for us.  Their contacts and the connections they had for us were excellent.  We always felt that we were cared for and the guides were all very knowledgeable.  The drivers were equally wonderful.  I would certainly use them again for future travel and would recommend them.

Luxury Romania 8-Day Vacation Review

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elisa V.
Oct 16, 2019
The travel company recommended a flight company to help with arranging flights as there are no direct flights to Romania.Before the flights were confirmed, they wanted a payment to start making arrangements for  hotels.  I complied.  A few days later, the other agent wasn't able to secure the original flights and flights had to be changed by 1 day.  Therefore, the hotel arrangements needed to be amended.  I was given a hard time and if I had not already made the down payment, I would have cancelled the trip.  Ive traveled around the world, and Ive never had any issues changing dates of hotel stays a few weeks in advance.  I felt they were annoyed about having to make some changes.The service wasnt what I was used to from Zicasso.Our local contact from the Romanian end was excellent.  She was helpful and accessible.

Romania Vacation Review: Maramures County, Bucovina Region, Bucharest, History, Culture & Customs

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Victor B.
Jul 10, 2019
This tour of Romania was well planned to show us the various and diverse parts of the country that we had not visited in a short stay 3 years ago. It exposed us to the history, culture and customs of the country and gave us good value for the proposed budget we had given the company. 

Travel Review: Bulgaria & Romania Tour, 12-Day Trip

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Wade C.
Aug 18, 2019
The journey was well planned and executed.  Our guides and drivers were wonderful. 

Travel Review: Tour of Romania, Hungary & Poland, History & Culture

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Philip R.
Aug 29, 2018

They were fantastic!  Every detail was planned and we loved the idea that we got to meet our destination manager once we arrived at the hotel.  The package she provided (small souvenirs, itinerary, small mobile phone) was invaluable.  The tour guides the travel company provided were fun, knowledgeable, experienced, and professional.

Philip R

Travel Review: Luxury Trip to Romania, Transylvania, Bucharest, Maramures, Moldavia

CH

Charlotte H.
Oct 18, 2017

We enjoyed our trip to Romania. The Itinerary was spectacular and easy to plan with your expert before the onset of our trip. All worked seamlessly after we arrived. Our guides during our trip were unique, interesting and informative. We also had good drivers who always arrived on time and were knowledgeable.

We will be using Zicasso for future trips. Thank-you

Travel Review: Luxury Solo European Tour, Hungary, Czech Republic, Slovenia, Germany, Austria, Romania, Switzerland, Italy

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Jeannie D.
Jun 05, 2017

From the moment I was contacted by this travel agent, I felt as though he truly cared about my travel experience. I had recently suffered a personal tragedy and was using this extended vacation in Europe as a means of recovering. I had an idea of what countries I wanted to visit but little beyond that. My agent analyzed available tours and found one that met my interests and departure timeline....which wasn't long. He only had about 10 days to plan and execute this almost month-long trip for me and he did so flawlessly. There were very few hiccups between the tour and my time travelling alone after the tour. I felt very comfortable with the travel itinerary and every detail was well planned. I traveled alone for 10 days following the tour, visiting the Czech Republic, Hungary, and Romania. My agent had arranged for a car service to pick me up at each destination as well as knowledgeable tour guides to show me around the cities. Each guide was extremely friendly and made an impact on me through their storytelling and personal experiences in these formerly communist countries. In Romania, my tour guide and driver picked me up at the airport and I enjoyed two full days with them including a day trip to Bran Castle. When they dropped me off at the airport to return home, I actually found myself tearing up at the thought of never seeing them again. They had become my friends! As I am not one who usually cries, I quickly said goodbye and ran into the airport. 

While I was traveling, another agent at this company assisted me in obtaining a flight to Washington DC as I needed to travel there approximately one week after my return. Again, it was handled with precision and professionalism.

Travel Review: Solo Tour of Romania & Poland, Krkow, Warsaw, Brasov, Bucharest, Auschwitz Tour, Painted Monasteries

GS

Gail S.
Oct 18, 2015

Traveling on my own as an older woman could have been difficult, but with the help of my travel company it was seamless.  I planned the itinerary that I wanted and the budget allocated for the trip and the people at this travel company helped it to become a reality.  Transportation and accommodations were set and some city tours as well.  On my wish list was a visit to Sucevito's painted monasteries in the North and this was set up with a driver/guide and an overnight stay in a wonderful guesthouse.  One of the most helpful tools was a cell phone which I received on my arrival in Warsaw which could be used to call the regional representative with any problems or questions.  All in all I was very pleased with this company's services...Gail S.