Andrea's Travel Agency
Based on 146 reviews
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This was a perfect mother-daughter trip at the right time of year to avoid crowds. All of our drivers and tour guides were awesome! The accommodations were likewise wonderful. Communication with our tour company was great and any last-minute changes were taken care of, so we had no worries. We had nearly daily contact from the company, whose staff checked in with us before and during our trip.
Our itinerary had a good balance of planned activities and free time, with lots of good suggestions from our tour guides. The company worked cooperatively with us in planning and replanning our itinerary over the course of nearly nine months! So flexible!
Thank you, Zicasso and company, for another perfect mother-daughter trip!
Andrea's Travel Agency
Based on 342 reviews
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This is the fourth trip we've booked with a Zicasso travel agent and it was another success. We worked with our travel team and could not be happier with the experience.
We had originally planned a Croatia-only trip, but expanded it to include Slovenia and day trips to Bosnia Herzegovina (BH) and Montenegro. These were areas we had no experience with and relied on our travel team's recommendations. There are several aspects to a successful trip: locations, hotels, activities, and organization, and all were well planned.
First, we are so glad we added the three countries, especially Slovenia, which was spectacular. Every hotel was great and in line with what we like. In addition, the room choices were good, with upgrades to suites and rooms with views and great balconies.
Ours was a two-week trip with activities scheduled for almost every day, including guides and five wine tastings. Every guide was fantastic and the wine visits amazing. We were especially surprised and delighted by the high-end and modern winery in Mostar, BH. The area’s wines are very good.
Every aspect of the trip was organized. Our agent sent me 37 different vouchers for each of our hotels, drivers, guides, and activities. I can't recommend her enough.
Tomaz's Travel Agency
Based on 234 reviews
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What a trip! Zicasso's travel specialist did a fantastic job planning our eight-day whirlwind through several central European cities. We were in Munich, Vienna, Bratislava, Budapest, and Ljubljana, and it was great! We had knowledgeable and energetic guides who incorporated history, food, and so much more.
Transportation was by train and private car, and all was seamless. Our hotels were nice, but not overly fancy, and always in great locations! Our travel partner made very helpful suggestions that helped us maximize our time in each city.
The team also arranged, last minute, a driver to handle extra luggage that needed to go from one country to another, all without a hitch! They were very easy to work with, super responsive, and overall we highly recommend them! Thanks again for a magical winter holiday.
Bernhard's Travel Agency
Based on 96 reviews
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Our Zicasso travel partner listened to our preferences and needs, and helped design a fabulous trip for our family. Transportation was flawless throughout the trip and the local guides were wonderful. We enjoyed getting to know them personally and learning about their hometowns.
I especially valued the app that provided us with every detail for each day, including emergency contacts, hotel information, and itinerary. Thank you!
Lindsey's Travel Agency
Based on 358 reviews
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We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.
Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.
Jay's Travel Agency
Based on 480 reviews
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The travel company planned a fabulous trip for us to Croatia. From Zagreb to Slovenia to Split to Hvar and Dubrovnik, we couldn't have asked for more.
The hotels were very nice and we could not have asked for better guides and drivers. Our travel agents were very responsive in planning the trip, as well as accommodating while we were on the trip. The follow-through and attention to detail were wonderful.
Would highly recommend this travel company to anyone wanting to travel with ease in Croatia.
Viktor's Travel Agency
Based on 20 reviews
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Verified Review
Zicasso’s travel company helped us plan and make land arrangements for our trip to Berlin, Prague, Chesky Krumlov, the Wachau Valley, Vienna, and Budapest. We had different needs for the areas we visited based on friends and family we planned to see, tour guide requests, accommodations we needed our travel agent to book, one place we wanted to book ourselves, and car and train transportation between destinations. The arrangements were not straightforward, but our travel agent was flexible. He came through and everything went beautifully as we navigated our itinerary. We had a fabulous time in Central Europe and are very appreciative of our travel team's efforts.
Most important to us was the quality of our tour guides, their knowledge of history and culture, storytelling abilities, and enjoyable personalities. Our agent delivered beautifully on our requests for outstanding tour guides, especially in Prague, the Wachau Valley, and Budapest. In Prague and Budapest, we had seven-hour walking tours that were truly wonderful and memorable.
Another of our agent’s strengths was recommending charming and comfortable boutique hotels. Highlight hotels he recommended were in Kreuzberg, Berlin, near our friend's home; the one in Prague with the adjacent, gorgeous, UNESCO World Heritage garden; and the one in Vienna.
Finally, our travel team remained available to us by text message throughout our trip, answering any questions that came up and being a fun travel partner throughout our travels.