Norway Travel Agents & Reviews

Amazing! We had a fantastic, well-planned trip. Everything, such as transport and all the smaller details, was taken care of by Zicasso's tour company! Everything was perfectly scheduled. The activities weren't over-booked, so we had time to spend in each place and really take it all in. We had such a great, memorable time.

The Zicasso tour company did a nice job planning out the trip and had a person available on WhatsApp until 7pm each day if there were any questions. They were responsive and handled things.

There was a little bit of confusion with the guides about what was included and already paid for on a particular day tour, but it was cleared up when we contacted the agency. It happened a few times, so I am not sure if it was a mistake on the driver's or the agency’s part.

When it comes to flights, I understand that erring on the side of caution is good, but having us get to the airport three hours early was overkill. At Inverness airport, they wouldn't even let us check in at Logan Air until two hours before the flight. When we flew out of Shannon at the end, we insisted they change the pick-up for the airport so we would get there two hours beforehand, which was plenty of time. I don't fault the company for this, but it may be good for them to consider not having their clients arrive too early at the airports unless the clients prefer that.

All that being said, I would use this travel agency again and appreciated the itinerary they put together, the friendly guides for our daily excursions, and their responsiveness when we reached out to them.

Our Zicasso travel agent did a great job of incorporating my extensive requests into a wonderful one-week tour for us in Norway. She gave us savvy suggestions for seamlessly putting together a rather packed tour of sites to enjoy.

We flew in after a week in Iceland and traveled from Oslo to Bergen to Ålesund, with multiple excursions in between.

There were a couple of unexpected problems, such as an overnight fjord cruise getting canceled just over one day before we were supposed to board, but she rapidly readjusted our itinerary to keep us smoothly seeing all the sites as planned.

She had us Zoom a couple of days before we took off to go over everything and make sure we had no concerns about our vacation.

We had excellent guides and nice accommodations, always in the center of the cities.

I would definitely use this travel agent again and suspect she will receive some calls from my friends after they see my pictures.

From start to finish, our travel agency was exceptional, efficient, timely, and very thoughtful. Zicasso’s travel agent worked with us from the beginning to plan our dream trip to Sweden and Swedish Lapland, filling every day with a lifetime of amazing experiences and memories. When an unanticipated glitch popped up, the travel team was quick to help problem-solve with kindness and expertise, resulting in an even better trip. We would recommend them to all our friends and family for a once-in-a-lifetime trip!

My sister and I had a wonderful trip! We used Zicasso's travel agent to plan it. From the beginning, all our questions were answered and they offered suggestions along the way.

Everything was planned out for us, including private and small group tours. Transportation, if needed, was all arranged. Directions and maps were provided, if needed, along with any tickets for trains and tours.

All our hotels were conveniently located and we were within walking distance from restaurants, shops, and metro systems. We really appreciated that.

I highly recommend this travel company and wouldn’t hesitate to use them again. I can’t thank them enough for planning our trip, which has provided so many lasting and priceless memories!

We had a good relationship with our Zicasso travel agent, who helped to organize our dream trip to Japan. The trip itself was lovely. The accommodations were top-notch and our agent created a customized itinerary that accommodated our special requests to attend a baseball game, overnight at a Zen monastery, and visit a tea farm.

The only downside was that once we were in Japan, our main contact ended up being another outfit, one that organizes tours for countless tourists each year. As a result, we didn't have consistent contact with our tour operator. It was only possible to reach their representatives via email or by using roaming to call them on ($$$). It would have been better to be able to reach reps and local guides via text message or WhatsApp.

The information provided by the in-country tour company hadn't been updated since before the Covid-19 pandemic. It consisted of a series of PDF files with hyperlinks that weren't live, so you couldn't simply click for more information. It left a less-than-luxurious impression.

Nevertheless, the trip was still spectacular and we had a great time.

Our Zicasso travel partner listened to our preferences and needs, and helped design a fabulous trip for our family. Transportation was flawless throughout the trip and the local guides were wonderful. We enjoyed getting to know them personally and learning about their hometowns.

I especially valued the app that provided us with every detail for each day, including emergency contacts, hotel information, and itinerary. Thank you!