Andrea's Travel Agency
Based on 321 reviews
We had an absolutely wonderful time visiting Prague, Vienna, and Salzburg. Violeta listened to what our priorities were, and made suggestions that met those needs. We had door to door service for all transfers from plane/train to/from hotel. It was so easy! We went for private tours for the most part, and the guides were very knowledgeable and professional. We learned so much, and enjoyed the food tours we tried immensely. We had just enough planned vs. free time, so we still had time to explore on our own. You really can customize exactly what you would wish to do, down to hotels and activities. I wouldn't hesitate to go on another trip; we had such a good experience!
Tomaz's Travel Agency
Based on 183 reviews
As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful. Our travel agency scheduled our trip to Switzerland and they did an outstanding job. In particular, Zala took great care of us. The detail was top notch which meant we were never confused by the itinerary. We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike). She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel. Impressive! If Zala (and of course, Mojca) read this - our thanks for a terrific experience!
Devaki's Travel Agency
Based on 19 reviews
This trip, planned by the travel company, was exceptional! Dev planned a meticulously designed tour of Italy for an intra-generational family of 7 (age 13 to age 80). Without her detailed knowledge of Italy and travel in general, we would have been lost and wasted tremendous time and energy. With Dev, we had an unforgettable trip for which we simply had to show up...with EVERY consideration handled. I am incredibly grateful I found Dev. I felt from the moment I spoke to her she was THE perfect person to plan our trip and this feeling only grew more strong as the travel planning began and ultimately finalized. We simply will not travel internationally in the future without Dev! My entire family agrees! Every detail of this trip was thought through from start to finish before we started the trip including spot-on recommendations that made the trip possible in ways that we had not yet even considered. Dev recommended a walker for my mother for certain activities and while my mother was resistant at first; we realized upon arrival, that this suggestion SAVED the trip. Without this aid, it would have been almost impossible for my mother to see what she wanted to see. On top of this, what really stood out to me were the ways that Dev took care of us while we were on the trip when we had problems or changes beyond our control. For example, our train had a change to a different station overnight. Dev ensured not only that we were aware but ALSO ensured a local contact was there to meet us at the train station to ensure once the driver dropped us off, that we would make it to the train. What a relief to be greeted by her! On top of this, my father left an important medical device at home. I was able to locate it with a vendor but had no way to figure out how to obtain it. I mentioned it once to Dev and it was handled in short order. Again, unbelievable support just when needed! And last but not least, this entire trip had to be entirely redone due to a new job for my son. She moved everything around and made it work without any issue! I simply cannot say how much this trip exceeded the expectations of the entire family. Every time, I thought she had done all she could to make it special, something else would happen! I remember on the last night, after the gelato had been prepared, the chef brought out the most delicious cake I have ever eaten, for our anniversary! This is a perfect example, of how a day with Dev goes! Expectations always exceeded!Masterfully executed trip that we will NEVER forget. Thank you Dev and team!!! We will see you again!
Bernhard's Travel Agency
Based on 87 reviews
This travel company did an outstanding job of coordinating the many aspects of this trip that I asked for. The suggested itinerary and the process to fine tune it was so thoughtful and thorough. The number of days per location was perfect. The guides were exceptional as were the drivers and transfers. The hotels were very nice and some were spectacular. The arrangements for getting around Europe via plane, train and boat were perfectly orchestrated. During the trip, I had a few questions and asked for a small change to the plan. The travel agency was always available and quick to respond. Exceptional service! Thank you for an amazing trip!
Jay's Travel Agency
Based on 451 reviews
We interviewed 6 different companies before picking this travel agency, and we are so happy with our decision. We had the trip of a lifetime to Croatia. They worked with us through multiple reschedules secondary to COVID. We appreciated that they worked with our budget changes. We especially enjoyed having an in-country contact- Lucija who helped us with all of our needs while we traveled. We loved all of our tours and accommodations and if we had any issues they were promptly and efficiently resolved.
Lindsey's Travel Agency
Based on 349 reviews
Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I. She found the perfect hotels for us and booked the most amazing tours with expert guides. Our walking tour in London with our guide was a highlight for us. We felt like we had spent the day with a very knowledgeable friend. In Paris, the highlight was most certainly our evening tour in the iconic 2CV car. We truly felt like celebrities driving through the streets of Paris. Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.
Viktor's Travel Agency
Based on 14 reviews
We thoroughly enjoyed ourselves, myself, wife and young adult daughter. We started from Berlin and travelled by road to Prague, then to Salzburg, continue to Vienna and ended the 14 days tour at Budapest, flying back to London from here.Along the way, we had numerous stops, Potsdam, Meissen & Dresden, Cesky Krumlov, Lake Districts at Salzburg, Wachau Valley, boat ride on Danube River, boat ride on Lake Keelgen & Lake Wolfgang.We enjoyed the company of all our wonderful guides in Berlin, in Prague, on the way and at Salzburg, along the way to Vienna and along the way and at Budapest. Very sorry if we missed out anybody. All the guides and drivers were wonderful, engaging and very knowledgeable.And special thanks to Viktor of our travel company who have curated a really well thought out and fun itinerary.
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