Hungary Travel Agents & Reviews

I am literally going to take half my day today writing STELLAR reviews of the every company, accommodation, and person we met throughout our experience after booking with this travel company. I would give this experience 10 stars, if I could!Firstly, we completed the Zicasso form on a Sunday late afternoon, and by Monday morning at 8am, I had an email and gorgeous itinerary in my email inbox. Additionally, even more incredible, I received a call from Andrea at the same time inquiring about my interests so that she could craft the perfect vacation. I was already impressed before I even took the trip! (We returned from a 8 day/7 night trip yesterday).My husband and I booked a honeymoon to Croatia, basically on the recommendation of a few friends and what we saw online through the photos. We had no idea what to expect, outside of the amazing itinerary and beautiful accommodations we were given. I’m utterly speechless. It was PHENOMENAL. We obviously knew the rough itinerary, but it was fulfilled and executed 100x over.Our guide in Dubrovnik, Winery tour, our guide in Split…they were not only exceedingly educational, but very sincere, sweet, gracious, humble people.We even plan to stay in touch with the majority of the staff and locals we met along the way. We want to continue to work with this travel company next year when we plan to return! Accommodations were all wonderful, but the staff and experience in the hotel in Split was indescribable. Really above and beyond. Attention to detail and hospitality was second to none.We felt totally spoiled the entire time! It was not only the honeymoon of my dreams, but a trip of A LIFETIME.Will recommend Zicasso to anyone traveling internationally and this travel company for anyone planning on going to Croatia! We fell in love with this country and cannot wait to return! Thank you from the bottom of my heart! 

The hotel in Prague was one of the best boutique hotels we have stayed at.  Their customer service was second to none! The hotel in Vienna was fine.  They didn't have hardly any customer service and the bed was very hard.  Also it was much larger than we had requested.  The hotel in Budapest was also larger than we would have liked but they made up for it with their great customer service.  We took a wine tour in all three cities.  The one in Prague was the best.  The one in Vienna took us to one winery and one wine bar.  Not what we were expecting.  The one in Budapest took us to one winery and a restaurant that our guide said only made wine as a hobby and it wasn't very good.  Why take us there?Both food tours, Prague and Budapest, were very good with the guide in Budapest one of the best food tour guides we've had.We enjoyed the tour to Karlstejn Castle however, there were three tours available and we were only  signed up for the basic.  We really wanted to do another but our guide said it wasn't possible.  I do think when there are options, the client should be allowed to choose.  We enjoyed the support with the drivers, and emails from the travel agency along the way.  This is about our fourth trip planned by Zicasso and we will continue to use your services and recommend you to others.  Thanks for all of your help. 

We've used many travel consultants/agents.  Bernard and Lana helped us put together our most recent trip, three+ weeks in Europe with our granddaughter.  They're among the best with whom we've worked.  They were responsive to our stated wishes, had good ideas, and accepted and implemented our numerous changes before and during the trip.  Most important, the logistics they arranged worked--their were no missed connections, no local guides or driver no-shows.  The local guides the Steiners arranged were top drawer, with excellent English and congenial personalities.  We'd definitely use the Steiners again.

Wow - what a fantastic trip we had to Switzerland which was perfectly planned by the attentive and detailed Devaki.  We interviewed 3 or so travel agents to help us with our trip planning to Switzerland for our family of Husband and wife and our 4 adult sons.  We wanted something unique and special.  We wanted to see the beauty and landscape of the countryside and mountains.  We wanted to explore, hike and be in nature.  We also wanted nice hotels, transportation and cuisine.  We had an extensive list of places we wanted to see.  Dev. listened, took notes, asked questions, shared her experiences and created a trip and itinerary that encompassed all that we asked for and then some.  Dev and her team are outstanding.  Their attention to details is above and beyond.  The knowledge her team has of the destinations and travel in general came through with well planned trip to Switzerland.  The response team they have in place while traveling is so helpful for when questions or concerns arise.  They respond quickly and take care of any and every issue that came up, which were very few, maybe just one.  I would not hesitate to recommend Dev and her team and I would certainly use them again for future travel.   

I don't know where to begin. As soon as we started planning our family vacation for 11 people, ages 8 - 75, Ciaran from the travel agency was there to answer any questions, re-write the itinerary (several times!), and guide us on what steps to take next. The guest page was extremely helpful; we could refer to it when we wanted to add excursions, make a payment, or see our itinerary.  Our local contacts could not have been more accommodating, kind, and helpful. They went well above our expectations. They called us when we were scheduled to arrive at our destinations to ensure our transportation went well and everything was as expected. If I had a question, I emailed or called and heard back within minutes (even on the weekend). Both were very knowledgeable about their areas of expertise and answer our questions with great detail. From the transfers to the hotels to the destinations to the excursions, we could not have asked for more. Everything was top-notch, first-class, and better than we could ever have imagined. 

Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I.  She found the perfect hotels for us and booked the most amazing tours with expert guides.  Our walking tour in London with our guide was a highlight for us.  We felt like we had spent the day with a very knowledgeable friend.  In Paris, the highlight was most certainly our evening tour in the iconic 2CV car.  We truly felt like celebrities driving through the streets of Paris.  Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.  

We recently took a trip through our travel agency to Prague, Cesky Krumlov, Vienna, and Budapest.  We are a family of three (myself, husband and teenage daughter).  It was fantastic! Viktor was a pleasure to work with!  We had a couple of conversations so that he could get a sense of what we were looking for, and he put together a wonderful itinerary.  We decided primarily on full-day "overview" tours and added in a couple of half-day tours of specific areas.  The tour guides and drivers were all wonderful, with a special shout out to two of our guides, one who truly excelled and one who surprised my daughter on her birthday with flowers and candy.  All of the details were taken care of for us and the hotels were outstanding! When our flight was cancelled and rescheduled at the last minute, Viktor quickly changed our pick up times and took care of everything.  I highly recommend planning a trip with Viktor and through this travel agency! You will get the trip you desire without worrying about the details!