Bosnia Tours - Old bridge in Mostar

Bosnia and Herzegovina Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 151 reviews

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Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

David P.
Submitted on 6.23.2022

Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 306 reviews

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Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
3  More

Verified Review

Julie M.
Submitted on 6.7.2022

Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 441 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Sheri L.
Submitted on 6.14.2022

Our travel company proved seamless from the moment Jared contacted us to begin planning our trip to the very end when our local guide wished us farewell! Jared listened to all our needs and wants for our trip of a lifetime, gave us options that fit our specific needs and planned the entire trip for us perfectly! He was always available to answer our questions and truly took the stress out of the entire process so that we could just enjoy our trip! Our local guide was a great resource during our trip as well. She guided us every step of the way, provided her personal cell number so we could text her and made us feel right at home. Our travel agency helped us choose the best hotel accommodations, private tours, transportation, and even gave us restaurant recommendations. I also felt the prices were very fair and it was a good value. I will never plan another trip without consulting this travel agency or one of their partner companies first. This is definitely the way to travel! 

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Travel agent Andrea in Croatia

Andrea's Travel Agency

4.9

 Based on 94 reviews

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Destinations:

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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Montenegro
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North Macedonia
2  More

Verified Review

Kevin C.
Submitted on 6.18.2022

A Croatian-based travel agency was the perfect match with our plans for several days in Dubrovnik and Split, before and after, a planned luxury packaged hiking trip. Andrea, Nikola and Dragan were very helpful in taking our ideas for plans and making them even better with their local expert knowledge, always taking into account our preferences.During the pandemic they were incredibly flexible and patient with us as we were forced to postpone our trip several times due to various waves of the variants.We fell in love with Croatia, the people the food and the Adriatic. We'll definitely be back and we will definitely use this travel agency to help us plan the next trip.

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Travel agent Ante in Croatia

Ante's Travel Agency

5.0

 Based on 176 reviews

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Destinations:

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Bosnia and Herzegovina
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Croatia
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Montenegro
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Serbia
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Slovenia

Verified Review

Vishala R.
Submitted on 6.16.2022

First of all, I want to say that this was a trip that we decided to plan pretty late as we were concerned about Covid getting worse. With that being said, we decided to go with the travel company, one of the agents recommended by Zicasso, to plan an 8 day land package through the Dalmatian coast.From the very beginning, it really seemed like our agent, Antonia got what we were looking for. She came up with an itinerary which had all the ingredients of a memorable trip-great hotels, history, local culture, food as well as interactive experiences with the people of Croatia.We started off in Dubrovnik where we had a wonderful stay at the a Hotel and Spa which was a quiet hotel away from the hubbub of Old Town but still very accessible. The staff at the hotel were genuinely welcoming and felt like old friends by the time we left. Our next stop was Hvar where we stayed at a beautiful heritage hotel. Their terrace dining area overlooking the bay was simply stunning. Moving on to Split, we had a fabulous stay at a luxurious hotel where breakfasts were set against a wall of fragrant jasmine flowers. At our last stop in Zagreb, we stayed at a hotel with a perfect location to explore the city! In each of these cities, Antonia had arranged for wonderful tour guides who were passionate and communicated their love for their history and culture. In Hvar, as soon as our guide knew that I was interested in Hvar lace, she was delighted and made it a point to take us there. Every tour guide knew exactly how to guide us when we expressed an interest in something and their depth of knowledge was amazing.We also had wonderful drivers who picked us up on schedule and were friendly yet professional. They immediately put us at ease and always had great stories to share. Most of all, we enjoyed the amazing experiences, Antonia planned for us-an oyster farm lunch, a peka lunch in Stari Grad, a wine tasting, a truffle hunt and yet another wonderful wine/food pairing. This was a trip we would recommend to anyone. Antonia also personally came to meet us in Split and we found it touching that she would take time out of her busy day to meet with us. A hallmark of a great travel agency is when they treat you with warmth and caring and this travel agency certainly did! I would recommend them to anyone visiting Croatia! 

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Featured Reviews

Travel Review: Bosnia and Herzegovina & Croatia Vacation, Mostar, Sarajevo, Zadar, Zagreb, History

DG

Darby G.
Sep 28, 2021
We traveled to Bosnia and Herzegovina (staying in Mostar and Sarajevo) and to Croatia (where we stayed in Zadar and Zagreb).  Not only were the cities that we visited interesting and engaging, but the stops along the way (the whirling dervish monastery in Blagaj, the Museum of the Battle for the Wounded at Neretva in Jablanica, and Konjic with its woodcarvers and Tito's Bunker from Cold War days) were memorable as well.  The guides were excellent in helping us understand the complex history of the former Yugoslavia.  My husband uses a walker and each guide and driver looked out for him and found ways to make his travels easier.  We accidentally left the smaller of his two walkers in Zadar and Ivana, our travel agent, arranged for it to be sent to our hotel in Zagreb.  We will never forget this trip!

Travel Review: 4-Week Trip, Croatia, Slovenia, Montenegro and Bosnia-Herzegovina

MS

Mark S.
Oct 07, 2021
We just returned from 4 weeks in Croatia, Slovenia, Montenegro and Bosnia-Herzegovina. Originally we were to do this trip last year but Covid. Despite all the setbacks that Covid posed our travel company tailored and delivered a perfect tour for us.  Everybody that was supposed to meet us or deliver us was there on time every time.  Every ticket, every pass, every small detail - all arranged without flaw.  What I didn't realize was that not only had they crafted the itinerary for us in advance but they were working in the background throughout our trip checking daily to ensure that everything was going smoothly.  When the weather turned for us they already knew in advance and made alternate arrangements.  It was like having parents :-)Highly recommended. 

Luxury Croatia, Bosnia and Herzegovina, Slovenia & Montenegro Trip Review: Culture, History, Natural Beauty

JR

Jim R.
May 30, 2022
Our travel agency did an outstanding job for us. The itinerary was amazing. They worked with us to reschedule the trip twice due to the global pandemic and also make several last minute changes when our travel partners had to delay the start of their trip by several days. They are professional, competitive and thorough. Antonia and Ivana were a pleasure to work with!

Croatia, Bosnia & Herzegovina Trip Review: 10 Day Tour of Dubrovnik, Split, Trogir, Hvar

MS

Misti S.
Oct 25, 2021

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. 

Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.

Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country.

 

Croatia, Bosnia & Herzegovina Travel Review: Sarajevo, Dubrovnik 8-Night Trip

JC

jeff c.
Aug 24, 2021
Excellent, great communication.

Croatia, Montenegro, Bosnia & Herzegovina Travel Agent Review: Game of Thrones Sites, Dubrovnik, 9-Day Luxury Trip

CU

Chandini U.
Dec 31, 2019
A brilliant experience. Right from our landing in Zagreb to our departure from Dubrovnik, we have had exceptional service, well informed tour guides, and a tour manager regularly in touch to acertain our well being. Thank you

Travel Agent Review, Croatia, Romania, Bosnia, Herzegovina, Montenegro, 13-Day Vacation

TS

Teddy S.
Nov 15, 2019
This travel agency did an excellent job in planning this trip for us.  Their contacts and the connections they had for us were excellent.  We always felt that we were cared for and the guides were all very knowledgeable.  The drivers were equally wonderful.  I would certainly use them again for future travel and would recommend them.

Montenegro, Slovenia, Croatia, Bosnia & Herzegovina Travel Review: Medieval History in Kotor & Mostar, Ljubljana, Trogir, Rovinj

LM

Linda M.
Oct 25, 2019
This company's travel planners did an outstanding job of designing a personalized, detailed collaboration based on the specifications of what I wanted to see and do, and their fabulous recommendations for accommodations and locations. They were flexible enough to adjust as we planned, including adding my daughter to part of the trip, answer all my questions, and I felt secure that there was an advisor at my disposal every step of the way during the trip to help if needed.  

Italy, Croatia, Slovenia, Montenegro, Bosnia & Herzegovina 12-Day Vacation Review

VS

Vanessa S.
Oct 13, 2019
Overall they were hugely helpful and knowledgeable about the region we wanted to visit and offered many suggestions about possible things to do and see. Once we were there, everything went smoothly and everything was arranged with ease.

Travel Review: Croatia, Bosnia & Herzegovina Vacation, Mostar, 8-Day Trip

PK

Patty K.
Oct 21, 2019
The company and the representative we worked with were great.  Responsive to our needs and very helpful with suggestions.  The itinerary could not have worked out better, the hotels selected were all great and close enough to the city center or other activities that we would walk or take public transportation.  The drivers between locations were all very good, timely, professional and very pleasant.
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