Bosnia and Herzegovina Travel Agents & Reviews

Didn't know a lot about Croatia before talking to the travel company service. They were very informative, helpful and prompt. They set up a really varied and interesting trip and really listening to our interests. We couldn't have been happier with the trip. The transportation, hotels and activities were all top-notch. The service people we dealt with were all very friendly, helpful and always on time. Croatia was such a beautiful country. The food was wonderful and the hospitality was great. Our travel specialist, who helped us through this was wonderful to work with and always considerate of our interests. The guides we had were all very experienced and informative. We've travelled all over the world and this was definitely on the top of the list.

I had a wonderful trip to Switzerland with my husband, over the Christmas and New Year holidays, which we had been planning since prior to the pandemic starting. Once we finally made the move to coordinate, our travel agents (and team) were beyond attentive with coordinating initial calls, to ensure we included everything we wanted within this trip and then planned everything down to the very last detail. Our itinerary helped us so much! From directions on which trains to take, metros to transfer to and walking instructions to our various hotels and activities, we desperately appreciated when navigating unknown cities. It took the stress of having to do it ourselves off our plate and allowed us to truly enjoy where we were. Even when problems arose, with us getting lost on the bus, a travel agent was readily available via an app, planning our travel and navigating us back to where we needed to be. We’re so very thankful for their service, support and care. I would definitely reach out again for our next trip! Thank you!

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country. 

I would highly recommend my travel planner (who originally comes from Croatia) to anyone who plan to visit Croatia.  She is responsive, detail-oriented, thorough, and considerate.  We thank her for the wonderful memories in Croatia because of the impressive package she has put together for us.  We had to postpone our trip for one year due to Covid-19.  Our travel planner always followed up throughout the months and she patiently spent an hour on the phone with me to go over the vouchers and details a week prior to our departure.  She helped us make great choices with the hotels based on our preference, gave us information on restaurant recommendations and everything we needed to know, and provided us with a contact in Croatia (just in case we needed anything).  We were also extremely grateful for the hospitality we experienced from all the hotels, tour guides, staff, etc. who had taken great care of us during our stay.  Croatia is such a beautiful country with fabulous landscape and lovely people.

We absolutely lived our trip to Poland! The people were warm and friendly, the architecture was beautiful, the tours were informative and fun, and the food was amazing! All of the travel company's contacts went above and beyond in their attention to detail and really listened to our needs when planning the vacation. Our travel designer found the perfect Polish representative, and kept in touch every step of the way. Another representative touched base with us constantly and   Made sure all of our plans came together perfectly. He met us in Kracow, gave us all of the tools we needed to communicate and thrive while we were in Poland, and found the absolute best tour guides for us! From the day I called Zicasso, to the day we came back to the U.S., the teams made sure every question was answered, and every need fulfilled. We loved the trip, and would definitely use this travel company again!