Bosnia Tours - Old bridge in Mostar

Bosnia and Herzegovina Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Bosnia and Herzegovina

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Ratings of Zicasso's Service
Travel agent Andrea in Croatia

Andrea's Travel Agency

4.9

 Based on 87 reviews

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See Andrea's profile

Destinations:

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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Montenegro
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North Macedonia
2  More

Verified Review

Kurt D.
Submitted on 10.29.2021

Didn't know a lot about Croatia before talking to the travel company service. They were very informative, helpful and prompt. They set up a really varied and interesting trip and really listening to our interests. We couldn't have been happier with the trip. The transportation, hotels and activities were all top-notch. The service people we dealt with were all very friendly, helpful and always on time. Croatia was such a beautiful country. The food was wonderful and the hospitality was great. Our travel specialist, who helped us through this was wonderful to work with and always considerate of our interests. The guides we had were all very experienced and informative. We've travelled all over the world and this was definitely on the top of the list.

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Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 143 reviews

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Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

Lauren E.
Submitted on 1.11.2022

I had a wonderful trip to Switzerland with my husband, over the Christmas and New Year holidays, which we had been planning since prior to the pandemic starting. Once we finally made the move to coordinate, our travel agents (and team) were beyond attentive with coordinating initial calls, to ensure we included everything we wanted within this trip and then planned everything down to the very last detail. Our itinerary helped us so much! From directions on which trains to take, metros to transfer to and walking instructions to our various hotels and activities, we desperately appreciated when navigating unknown cities. It took the stress of having to do it ourselves off our plate and allowed us to truly enjoy where we were. Even when problems arose, with us getting lost on the bus, a travel agent was readily available via an app, planning our travel and navigating us back to where we needed to be. We’re so very thankful for their service, support and care. I would definitely reach out again for our next trip! Thank you!

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Travel agent Ante in Croatia

Ante's Travel Agency

5.0

 Based on 163 reviews

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See Ante's profile

Destinations:

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Bosnia and Herzegovina
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Croatia
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Montenegro
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Serbia
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Slovenia

Verified Review

Misti S.
Submitted on 10.25.2021

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country. 

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 301 reviews

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See Andrea's profile

Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
3  More

Verified Review

Gigi S.
Submitted on 7.23.2021

I would highly recommend my travel planner (who originally comes from Croatia) to anyone who plan to visit Croatia.  She is responsive, detail-oriented, thorough, and considerate.  We thank her for the wonderful memories in Croatia because of the impressive package she has put together for us.  We had to postpone our trip for one year due to Covid-19.  Our travel planner always followed up throughout the months and she patiently spent an hour on the phone with me to go over the vouchers and details a week prior to our departure.  She helped us make great choices with the hotels based on our preference, gave us information on restaurant recommendations and everything we needed to know, and provided us with a contact in Croatia (just in case we needed anything).  We were also extremely grateful for the hospitality we experienced from all the hotels, tour guides, staff, etc. who had taken great care of us during our stay.  Croatia is such a beautiful country with fabulous landscape and lovely people.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 432 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Rich W.
Submitted on 1.1.2022

We absolutely lived our trip to Poland! The people were warm and friendly, the architecture was beautiful, the tours were informative and fun, and the food was amazing! All of the travel company's contacts went above and beyond in their attention to detail and really listened to our needs when planning the vacation. Our travel designer found the perfect Polish representative, and kept in touch every step of the way. Another representative touched base with us constantly and   Made sure all of our plans came together perfectly. He met us in Kracow, gave us all of the tools we needed to communicate and thrive while we were in Poland, and found the absolute best tour guides for us! From the day I called Zicasso, to the day we came back to the U.S., the teams made sure every question was answered, and every need fulfilled. We loved the trip, and would definitely use this travel company again!

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Featured Reviews

Travel Review: Bosnia and Herzegovina & Croatia Vacation, Mostar, Sarajevo, Zadar, Zagreb, History

DG

Darby G.
Sep 28, 2021
We traveled to Bosnia and Herzegovina (staying in Mostar and Sarajevo) and to Croatia (where we stayed in Zadar and Zagreb).  Not only were the cities that we visited interesting and engaging, but the stops along the way (the whirling dervish monastery in Blagaj, the Museum of the Battle for the Wounded at Neretva in Jablanica, and Konjic with its woodcarvers and Tito's Bunker from Cold War days) were memorable as well.  The guides were excellent in helping us understand the complex history of the former Yugoslavia.  My husband uses a walker and each guide and driver looked out for him and found ways to make his travels easier.  We accidentally left the smaller of his two walkers in Zadar and Ivana, our travel agent, arranged for it to be sent to our hotel in Zagreb.  We will never forget this trip!

Travel Review: 4-Week Trip, Croatia, Slovenia, Montenegro and Bosnia-Herzegovina

MS

Mark S.
Oct 07, 2021
We just returned from 4 weeks in Croatia, Slovenia, Montenegro and Bosnia-Herzegovina. Originally we were to do this trip last year but Covid. Despite all the setbacks that Covid posed our travel company tailored and delivered a perfect tour for us.  Everybody that was supposed to meet us or deliver us was there on time every time.  Every ticket, every pass, every small detail - all arranged without flaw.  What I didn't realize was that not only had they crafted the itinerary for us in advance but they were working in the background throughout our trip checking daily to ensure that everything was going smoothly.  When the weather turned for us they already knew in advance and made alternate arrangements.  It was like having parents :-)Highly recommended. 

Croatia, Bosnia & Herzegovina Trip Review: 10 Day Tour of Dubrovnik, Split, Trogir, Hvar

MS

Misti S.
Oct 25, 2021

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. 

Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.

Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country.

 

Croatia, Bosnia & Herzegovina Travel Review: Sarajevo, Dubrovnik 8-Night Trip

JC

jeff c.
Aug 24, 2021
Excellent, great communication.

Croatia, Montenegro, Bosnia & Herzegovina Travel Agent Review: Game of Thrones Sites, Dubrovnik, 9-Day Luxury Trip

CU

Chandini U.
Dec 31, 2019
A brilliant experience. Right from our landing in Zagreb to our departure from Dubrovnik, we have had exceptional service, well informed tour guides, and a tour manager regularly in touch to acertain our well being. Thank you

Travel Agent Review, Croatia, Romania, Bosnia, Herzegovina, Montenegro, 13-Day Vacation

TS

Teddy S.
Nov 15, 2019
This travel agency did an excellent job in planning this trip for us.  Their contacts and the connections they had for us were excellent.  We always felt that we were cared for and the guides were all very knowledgeable.  The drivers were equally wonderful.  I would certainly use them again for future travel and would recommend them.

Montenegro, Slovenia, Croatia, Bosnia & Herzegovina Travel Review: Medieval History in Kotor & Mostar, Ljubljana, Trogir, Rovinj

LM

Linda M.
Oct 25, 2019
This company's travel planners did an outstanding job of designing a personalized, detailed collaboration based on the specifications of what I wanted to see and do, and their fabulous recommendations for accommodations and locations. They were flexible enough to adjust as we planned, including adding my daughter to part of the trip, answer all my questions, and I felt secure that there was an advisor at my disposal every step of the way during the trip to help if needed.  

Italy, Croatia, Slovenia, Montenegro, Bosnia & Herzegovina 12-Day Vacation Review

VS

Vanessa S.
Oct 13, 2019
Overall they were hugely helpful and knowledgeable about the region we wanted to visit and offered many suggestions about possible things to do and see. Once we were there, everything went smoothly and everything was arranged with ease.

Travel Review: Croatia, Bosnia & Herzegovina Vacation, Mostar, 8-Day Trip

PK

Patty K.
Oct 21, 2019
The company and the representative we worked with were great.  Responsive to our needs and very helpful with suggestions.  The itinerary could not have worked out better, the hotels selected were all great and close enough to the city center or other activities that we would walk or take public transportation.  The drivers between locations were all very good, timely, professional and very pleasant.

Bosnia, Herzegovina, Montenegro, Serbia & Croatia Tour Review: Sarajevo, Mostar, Relaxation Time in Dobrota, Historic Stays

JS

Joan S.
Jul 28, 2019
I cannot fault the service provided by this travel team, for our trip around Bosnia and Herzegovina, and Montenegro.  The company was unknown to me but online reviews were reassuring, and were reflected in the delivery of the services contracted. An itinerary was developed collaboratively to meet our timing constraints and areas of interest. The on-the-ground arrangements throughout our trip were stress free and, almost without exception, drivers and guides appeared with impressive punctuality and provided excellent and highly professional services.All went smoothly and seamlessly and we thoroughly enjoyed the experience in each of the countries covered. We had not previously visited BiH, Serbia or Montenegro, although we have travelled in neighbouring countries. 
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