Andrea's Travel Agency
Destinations
Verified Review
Zicasso's travel specialist spent ample time talking with me by phone to understand what I wanted from the itinerary. Willing to make changes until right. Offered personal experience traveling with kids in Italy. Less experience/recommendations for the parts of Switzerland we traveled (Grindelwald). Was flexible in allowing us to rent our own Airbnb for one segment since four-star hotels were not available in Varenna, Italy.
Hotel selections were excellent in space for our family of four's needs. Unpredictable heat wave made our hotel in Grindelwald without AC a challenge, but was otherwise perfectly located, with great service.
Appreciated proactive WhatsApp messages the night prior, with contact info for the next day, e.g., driver or tour guide, but they were inconsistent and would have been desired for arrival pickup at the airport especially. Transfer time to Venice airport was needlessly early (four hours prior to departure) for a 20-minute taxi ride at 5:30 a.m., which I didn't catch until the night prior.
Pricing was fair.
Overall would use Zicasso’s travel company again for Italy or their home base, Croatia.
Destinations
Verified Review
Zicasso's travel specialist spent ample time talking with me by phone to understand what I wanted from the itinerary. Willing to make changes until right. Offered personal experience traveling with kids in Italy. Less experience/recommendations for the parts of Switzerland we traveled (Grindelwald). Was flexible in allowing us to rent our own Airbnb for one segment since four-star hotels were not available in Varenna, Italy.
Hotel selections were excellent in space for our family of four's needs. Unpredictable heat wave made our hotel in Grindelwald without AC a challenge, but was otherwise perfectly located, with great service.
Appreciated proactive WhatsApp messages the night prior, with contact info for the next day, e.g., driver or tour guide, but they were inconsistent and would have been desired for arrival pickup at the airport especially. Transfer time to Venice airport was needlessly early (four hours prior to departure) for a 20-minute taxi ride at 5:30 a.m., which I didn't catch until the night prior.
Pricing was fair.
Overall would use Zicasso’s travel company again for Italy or their home base, Croatia.
