Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!Show More
Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.Show More
Our travel company proved seamless from the moment Jared contacted us to begin planning our trip to the very end when our local guide wished us farewell! Jared listened to all our needs and wants for our trip of a lifetime, gave us options that fit our specific needs and planned the entire trip for us perfectly! He was always available to answer our questions and truly took the stress out of the entire process so that we could just enjoy our trip! Our local guide was a great resource during our trip as well. She guided us every step of the way, provided her personal cell number so we could text her and made us feel right at home. Our travel agency helped us choose the best hotel accommodations, private tours, transportation, and even gave us restaurant recommendations. I also felt the prices were very fair and it was a good value. I will never plan another trip without consulting this travel agency or one of their partner companies first. This is definitely the way to travel!Show More
A Croatian-based travel agency was the perfect match with our plans for several days in Dubrovnik and Split, before and after, a planned luxury packaged hiking trip. Andrea, Nikola and Dragan were very helpful in taking our ideas for plans and making them even better with their local expert knowledge, always taking into account our preferences.During the pandemic they were incredibly flexible and patient with us as we were forced to postpone our trip several times due to various waves of the variants.We fell in love with Croatia, the people the food and the Adriatic. We'll definitely be back and we will definitely use this travel agency to help us plan the next trip.Show More
First of all, I want to say that this was a trip that we decided to plan pretty late as we were concerned about Covid getting worse. With that being said, we decided to go with the travel company, one of the agents recommended by Zicasso, to plan an 8 day land package through the Dalmatian coast.From the very beginning, it really seemed like our agent, Antonia got what we were looking for. She came up with an itinerary which had all the ingredients of a memorable trip-great hotels, history, local culture, food as well as interactive experiences with the people of Croatia.We started off in Dubrovnik where we had a wonderful stay at the a Hotel and Spa which was a quiet hotel away from the hubbub of Old Town but still very accessible. The staff at the hotel were genuinely welcoming and felt like old friends by the time we left. Our next stop was Hvar where we stayed at a beautiful heritage hotel. Their terrace dining area overlooking the bay was simply stunning. Moving on to Split, we had a fabulous stay at a luxurious hotel where breakfasts were set against a wall of fragrant jasmine flowers. At our last stop in Zagreb, we stayed at a hotel with a perfect location to explore the city! In each of these cities, Antonia had arranged for wonderful tour guides who were passionate and communicated their love for their history and culture. In Hvar, as soon as our guide knew that I was interested in Hvar lace, she was delighted and made it a point to take us there. Every tour guide knew exactly how to guide us when we expressed an interest in something and their depth of knowledge was amazing.We also had wonderful drivers who picked us up on schedule and were friendly yet professional. They immediately put us at ease and always had great stories to share. Most of all, we enjoyed the amazing experiences, Antonia planned for us-an oyster farm lunch, a peka lunch in Stari Grad, a wine tasting, a truffle hunt and yet another wonderful wine/food pairing. This was a trip we would recommend to anyone. Antonia also personally came to meet us in Split and we found it touching that she would take time out of her busy day to meet with us. A hallmark of a great travel agency is when they treat you with warmth and caring and this travel agency certainly did! I would recommend them to anyone visiting Croatia!Show More
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Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country.
Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.
Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country.
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