Bosnia and Herzegovina Travel Agents & Reviews

We have just returned from our 3 week trip of Croatia and Venice organized by this travel agency. We could not have asked for better service from this travel company - from planning, to the completion of the trip they were very responsive to our needs and planned an amazing holiday full of variety.We had asked for a trip that would allow us to learn about this beautiful country and experience it on a personal level.  Jelena our agent provided us with a creative itinerary that gave us accommodation of a very high standard in some stunning locations, private guided tours with very responsive guides, sunset kayaks, bike rides through Istria, walking the Plitvice Lakes, and some very special eating experiences. We were driven around by a number of very reliable and safe drivers in prestige cars. The drivers were fully aware of our itinerary and always arrived on-time or early.  Our trip took us from Dubrovnik (with a side trip to Montenegro), Hvar (including a special lunch in an abandoned village, Split (with side trips to surrounding towns, including private truffle hunting and delicious truffle lunch in the bush, and a 7 course paired food and wine lunch experience at a winery), Plitvice Lakes (not to be missed), and onto Rovinj in Istria (including a bike ride along an abandoned train line (beautiful)), before being driven to Venice where we fended for ourselves. 

We had an absolutely wonderful time visiting Prague, Vienna, and Salzburg. Violeta listened to what our priorities were, and made suggestions that met those needs. We had door to door service for all transfers from plane/train to/from hotel. It was so easy! We went for private tours for the most part, and the guides were very knowledgeable and professional. We learned so much, and enjoyed the food tours we tried immensely. We had just enough planned vs. free time, so we still had time to explore on our own. You really can customize exactly what you would wish to do, down to hotels and activities. I wouldn't hesitate to go on another trip; we had such a good experience!

As usual (this is our 3rd expansive trip undertaken with Zicasso), the overall experience was wonderful.  Our travel agency scheduled our trip to Switzerland and they did an outstanding job.  In particular, Zala took great care of us.  The detail was top notch which meant we were never confused by the itinerary.  We were most impressed with the detailed itinerary sent to us ahead of time - including travel passes and train tickets as well as all the vouchers we needed for various expeditions. Apparently, the travel agency constantly monitored our progress and schedule - on the day before our departure from Lausanne to Paris via train, we were notified by Zala that our scheduled train had been cancelled (French transportation strike).  She told us to monitor our email and a couple hours later, we had new tickets sent to reception at our hotel.  Impressive!  If Zala (and of course, Mojca) read this - our thanks for a terrific experience!

Our private driver was very kind and helpful. He was very organized and made sure all of our transfers with tour guides and experiences were flawless.The group really enjoyed the truffle hunt and the oyster meals. I totally forgot to mention that a couple of us could not have dairy so that would have been nice to remember that on the meals :)Antonia was really helpful and listened to all of my requests and helped make all the random changes that we needed. She kindly greeted us in person and offered a nice wine. She was great!

We interviewed 6 different companies before picking this travel agency, and we are so happy with our decision. We had the trip of a lifetime to Croatia. They worked with us through multiple reschedules secondary to COVID. We appreciated that they worked with our budget changes. We especially enjoyed having an in-country contact- Lucija who helped us with all of our needs while we traveled. We loved all of our tours and accommodations and if we had any issues they were promptly and efficiently resolved.