
Irene's Travel Agency
Based on 197 reviews
Destinations:
Verified Review
This trip is one we will never forget, and that is largely in part to Irene and the travel company! She took her time to help us plan activities that fit our requests and helped us stay within our budget. During the trip, Irene was constantly in touch - she assisted with changing plans when we had missed flight connections or rearranging activities due to weather-related issues and she checked in with us throughout the trip to make sure we were having a great time and everything was going well. On every planned excursion we did, our tour guides also sang her praises! I will recommend Irene and the travel company to ALL our friends and family who plan on going to Greece!!
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Eleonora's Travel Agency
Based on 200 reviews
Destinations:
Verified Review
We originally booked our trip a year before the pandemic, so it took us 3+ years to take the full journey. Throughout the process, Eleonora and her colleagues at this travel company were absolutely fabulous. They worked with us to set up an amazing trip, then re-planned everything and arranged it all for us with some changes after the pandemic subsided enough for us to travel again.During our travels, we got amazing service. Any time we needed anything, we sent a text message and got immediate replies. They recommended and booked restaurants, helped us arrange other things, and were available for our every need. The entire trip went smoothly: drivers were outstanding, tour guides were amazing, and the planning was impeccable. We would definitely use this travel agency again, and will refer our friends and family as well. Our trip to Italy was amazing, and we are grateful for the support and guidance we got along the way.If you’re going to Italy, use this travel company!
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Stéphane's Travel Agency
Based on 5 reviews
Destinations:
Verified Review
We had a great experience working with our travel agency and especially Stephane. He was outstandingly responsive to our needs and provided excellent answers to questions that we had as they came up through the process. He was very knowledgeable with the areas that we travelled to and was able to customize our activities and schedule to one that matched our needs.He met us the first morning we arrived at our hotel and gave us an orientation to Paris. We were able to keep in touch easily via WhatsApp using phone calls and texting both while in the US and while we were in France. He was always available when we called him in France with questions or if we needed him to talk to a vendor or activity host.He was also able to get us Disneyland tickets off the waitlist when my kids decided they wanted to spend a day there. Stephane made it happen!All of the hotels were clean, comfortable and he had good working relationships with most of them. The breakfasts were outstanding. He made several dinner reservations for us which had outstanding meals.We had a very reliable and prompt driver for our travels through Normandy and Loire Valley. It made for stress free travel. All we had to do was wake up in time for breakfast each day!
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Lalo's Travel Agency
Based on 21 reviews
Destinations:
Verified Review
Our family had a wonderful trip to Spain in late May and Early June 2022. Lalo from our travel agency was extremely kind, helpful and patient as we worked together to define an itinerary for our family. He provided great insight as we considered the specific cities we wanted to visit and made good recommendations based on taking the time to get to know us and our interests. He always followed up very quickly on any actions he took and emailed or texted the information back to us. In addition, Lalo was a tremendous help when two of our family members surprisingly tested positive for COVID and we could not return to the U.S. as planned. Lalo helped us extend our trip by a few days, found us a hotel (when all hotels in the city were sold out) and arranged for us to get additional COVID tests a few days later and new transportation to the airport. He took the time to make sure we were well taken care of, even though our itinerary with our travel agency was technically complete. Lalo did not request any additional fees for these extra services.I would highly recommend Lalo and this travel company for anyone considering a trip to Spain or Portugal. Having someone who is a local (based in Madrid) with great knowledge of the country definitely beats a company based in the U.S. (or another home country) who may have visited Spain a few times.Thank you again, Lalo - - we loved your country and hope to return to visit northern Spain next time!
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Ana's Travel Agency
Based on 189 reviews
Destinations:
Verified Review
First of all I want to say that Ana and Patricia; the travel company were wonderful to work with. From the moment they reached out to us we felt confident this would be a wonderful trip. They were knowledgeable in the areas that we wanted to visit, and so helpful in suggesting and arranging the tours that we wanted to go on. The accommodations they recommended were perfect! They were immediately available whenever we had a question or concern during the trip. Small details we had not considered were taken care of… Amazing! Every one of the tour guides we had was knowledgeable in the area that we went to and were friendly and funny. We often had back to back tours with the same guide and that created a level of comfort and casualness that really gave the experiences a easy-going feel.
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Vasilis' Travel Agency
Based on 228 reviews
Destinations:
Verified Review
Our travel agency provided us an outstanding trip! From the accommodations, to the drivers, to the tour guides, our experience was better than we could have dreamed possible. Seetha, from our travel company, even met us at the airport with our driver to welcome us to Athens and presented us with a gift of Greek goodies. We highly recommend this company, and Seetha, to everyone.
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Jordi's Travel Agency
Based on 55 reviews
Destinations:
Verified Review
Positives:- Experiences were more than we had hoped for- Transfers/drivers were always on time and very helpful- Tour guides were very experienced, communicated very well, and provided unique insights for each site- Hotel accommodations were wonderful and centrally located for us to explore on our own- When Royal Palace was closed due to an event, it was proposed to do all of the activities on the next day (day before departure). We weren't comfortable with that so instead, we kept the original time for the tour and viewed the Prado museum instead. Flexibility allowed us to learn and see new things without cramming everything in the last day.- Liked that were were based in a single location for a couple of days before moving to a new hotelOpportunities for improvement:- Agenda communication - During Douro Valley trip (absolutely beautiful), by the time we got there and took the winery tour, we were late to lunch. Lunch went long (very slow service) which then prevented us from taking the river cruise because the driver told us we needed to leave by 5 PM. Either poor planning or slow service. Disappointed we missed this cruise but the winery/wine was excellent. Lunch was probably the worst lunch we had on the whole trip.- Small point but in the paperwork, we were told we would be notified 24 hours in advance of who the driver was, etc. and this usually took place 12 hours before. Just say 12 hours and don't set up the expectation for 24 hours.
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Andrea's Travel Agency
Based on 306 reviews
Destinations:
Verified Review
Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.
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