Zimbabwe Travel Agents & Reviews

This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa.  No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow.  From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent.  The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!

Neil from the travel agency was amazing to work with!!  He really listened to what we wanted in our first trip to South Africa and most importantly he listened to the BUDGET we wanted.  He really KNOWS South Africa as he is South African and has owned and run a safari lodge.  He has put together an excellent team so while you're in country you have outstanding support throughout in case there are any issues.  With Neil, we planned an extraordinary birthday trip that included 5 nights in Cape Town, 3 nights in the Winelands, and 7 nights in 2 different safari lodges.  He handled EVERYTHING from all our transfers, our wonderful accommodations, wine tours with specialized wine guides, and our safari lodges. 

The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cellphone in Mara towards the end of the trip, and then our return flight was unexpectedly cancelled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until 5 days later. The travel agency worked with local providers and put together a 3-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure that a local agent would be at the airport to help us when we departed --- and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.   

We kept asking each other, were we just extraordinarily lucky or had Neil deliberately arranged the best guides and trackers, the most comfortable accommodation, and four lodges each with a unique setting?All transfers and internal flights happened on time. The staff at each lodge and transportation providers were an example to anyone in the hospitality industry. Their help and guidance made the entire experience just awesome. That’s a much over used word but it’s an understatement here.The rangers made sure that we saw the big five and the endangered wild dogs (even a den of puppies) but also insured that we could see the animals going about their wild and free activities. Rangers provided context and their training in natural science extended to birds, plants, trees, geology, even the brilliant stars in the southern hemisphere skies.

From start to finish, this trip exceeded all expectations. Every question and concern was addressed. Karen and Charles seem to have a passion for sharing this part of the world. We could not be happier with our experience and plan to tell everyone we know to just GO!

This was the trip of a lifetime: three weeks in 4 different countries (South Africa, Zambia for a few hours, Zimbabwe and Botswana), all without any logistical problems. The travel company and the subcontracted providers were all top professionals, timely, friendly and accommodating. Each of our guides, especially each one on our safari excursions, was outstanding. Due to Covid, we had to postpone this trip twice, We are happy we didn't give up on our dream. 

My wife and I used this travel company for our honeymoon and we couldn’t have had a better experience. From the jump our travel specialist was extremely responsive, listened to our needs, and steered us away from bad ideas. The trip was in two parts. In Cape Town, our itinerary was full but left a few days for self exploration. Must do’s are the food tour and the wine train in Franschhoek. Our favorite was the second part which was safari in Kruger. We stayed in two game reserves near there. Each location has top notch service, food, and game sightings. The best part of using our travel specialist and her team was not just the trip planning for us but the transfers were well communicated and executed. We truly did not have to worry about a thing while also getting great value. 5 stars in everything. 

The trip planners at this tour company were wonderful to work with and planned an amazing adventure for us (4 nights in the tented camp, 2 nights in Victoria Falls, 2 nights near Hermanus). It was a great choice to work with travel agents from South Africa who were very familiar with the experiences, lodges, etc, that they plan for their clients. Our trip planner was readily available by email and by phone. It was helpful to talk with him over the phone to get more details about travel in South Africa. He was very responsive to our questions, worked within our budget and found the BEST possible places in our budget. We also had him arrange all of our transfers from airport to hotel, or hotel to tour, etc, which was incredibly helpful. I would recommend that to anyone - it gave us peace of mind that someone would always be there to meet us when we got off a plane or need to get to the airport. We didn't have to think about much besides just enjoying ourselves. And all the folks from the transfer and tour companies that the planner arranged were on time, friendly, informative, funny. Our trip planner also arranged our flights for us, booking solely on South African airlines. After our experiences in airports, we understood why. All of our flights were great, on time, with wonderful service. Whereas we saw other airlines with long delays, long lines, etc.Once we arrived in South Africa, we wanted to make a few last minute changes to our itinerary and the planner was able to make the changes for us without any problems. He even met us for a glass of wine in Johannesburg and it was lovely to meet him in person. He was able to give us more advice on traveling around South Africa. Our planner has traveled to many of the places he arranged for us and he took the time to understand how we like to travel and made sure that everything was a perfect fit. It really was a perfect trip.