Zambia Travel Agents & Reviews

This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa.  No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow.  From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent.  The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!

Neil from the travel agency was amazing to work with!!  He really listened to what we wanted in our first trip to South Africa and most importantly he listened to the BUDGET we wanted.  He really KNOWS South Africa as he is South African and has owned and run a safari lodge.  He has put together an excellent team so while you're in country you have outstanding support throughout in case there are any issues.  With Neil, we planned an extraordinary birthday trip that included 5 nights in Cape Town, 3 nights in the Winelands, and 7 nights in 2 different safari lodges.  He handled EVERYTHING from all our transfers, our wonderful accommodations, wine tours with specialized wine guides, and our safari lodges. 

From start to finish, this trip exceeded all expectations. Every question and concern was addressed. Karen and Charles seem to have a passion for sharing this part of the world. We could not be happier with our experience and plan to tell everyone we know to just GO!

We kept asking each other, were we just extraordinarily lucky or had Neil deliberately arranged the best guides and trackers, the most comfortable accommodation, and four lodges each with a unique setting?All transfers and internal flights happened on time. The staff at each lodge and transportation providers were an example to anyone in the hospitality industry. Their help and guidance made the entire experience just awesome. That’s a much over used word but it’s an understatement here.The rangers made sure that we saw the big five and the endangered wild dogs (even a den of puppies) but also insured that we could see the animals going about their wild and free activities. Rangers provided context and their training in natural science extended to birds, plants, trees, geology, even the brilliant stars in the southern hemisphere skies.

This was the trip of a lifetime: three weeks in 4 different countries (South Africa, Zambia for a few hours, Zimbabwe and Botswana), all without any logistical problems. The travel company and the subcontracted providers were all top professionals, timely, friendly and accommodating. Each of our guides, especially each one on our safari excursions, was outstanding. Due to Covid, we had to postpone this trip twice, We are happy we didn't give up on our dream. 

My wife and I used this travel company for our honeymoon and we couldn’t have had a better experience. From the jump our travel specialist was extremely responsive, listened to our needs, and steered us away from bad ideas. The trip was in two parts. In Cape Town, our itinerary was full but left a few days for self exploration. Must do’s are the food tour and the wine train in Franschhoek. Our favorite was the second part which was safari in Kruger. We stayed in two game reserves near there. Each location has top notch service, food, and game sightings. The best part of using our travel specialist and her team was not just the trip planning for us but the transfers were well communicated and executed. We truly did not have to worry about a thing while also getting great value. 5 stars in everything. 

Kathy and I have traveled extensively and have used guides from Zicasso at least a half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best trip team we have experienced. We just returned from a 16 day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn’t a single moment that didn’t go according to plan. Dan acted as our personal guide and not only was he a pleasure to be with, he also planned a number of small surprises throughout the trip that just blew our group away. Every part of the trip was custom planned from our tent camps, game drives, and our hikes through the Rwanda mountains to see the gorillas. Our trip focused on Kenya and Rwanda but Dan’s knowledge of the animals, local cultures and political history has hooked us on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can’t wait for our next adventure.

The trip was great - everything we wanted it to be! The travel designer was very responsive in adjusting our itinerary to make sure that we got the experiences and accommodations that we wanted in each of the four locations we went.  The transports that the designer arranged were very professional, friendly, punctual, and knowledgeable.  This was the perfect way to plan and spend our honeymoon!