Ivan's Travel Agency
Based on 185 reviews
Destinations:
Verified Review
I cannot recommend Zicasso’s travel company enough! They orchestrated an unforgettable birthday adventure for our group of four across Argentina, spanning the stunning landscapes of Patagonia, the vibrant streets of Buenos Aires, and the picturesque vineyards of Mendoza.
From the moment we arrived, it was clear every detail had been meticulously planned with care. Each hotel we stayed at acknowledged the birthday celebration, adding an extra touch of warmth and hospitality to our experience. It truly made us feel special and appreciated.
The guides provided in each city were exceptional. Not only were they incredibly knowledgeable about the local history, culture, and landmarks, but they also went above and beyond to ensure we had an enriching and enjoyable time. Their passion for their respective cities was infectious, and we left each excursion feeling enlightened and inspired.
One of the highlights of our trip was the amazing seven-course lunches with wine pairings. All the transfers between locations were seamless, with the exception of those affected by the national airline strike, which was, of course, an extenuating circumstance and beyond anyone’s control. With all the details in the itinerary handled for us in advance, we were able to relax and fully immerse ourselves in the journey without any worries or stress.
Overall, our experience with our travel company exceeded all expectations. They not only delivered on their promise of an unforgettable birthday trip, but also surpassed it with their exceptional attention to detail, professionalism, and genuine care for their clients' experiences.
Alejandro's Travel Agency
Based on 157 reviews
Destinations:
Verified Review
We planned a 39-day trip to Chile and Argentina for this year.
Once we had decided to go ahead and use Zicasso’s company, we spoke with our travel agent (we live in Australia) to discuss our requirements and the places we would like to visit. He filled the 39 days to include all the places we wanted to visit, plus some at his suggestion.
We kept in touch by email, as well as in-person calls, on a number of occasions to discuss and confirm the itinerary with it being so long! We ended up with a fantastic itinerary that met all our requirements. Everything went to exactly to plan.When one of our internal flights was cancelled, we let our travel agent know. He answered straight away and let the hotels, etc, know that we wouldn't be arriving as planned.
For us, knowing our agent was available at any time of day to assist if things didn't go to plan was one of our critieria when booking the trip. He also checked in with us the night we arrived, during the trip, and when we arrived home.