Top Luxury Travel Agents & Tour Companies

We travelled to Finland on Thanksgiving week with the goal of seeing the aurora borealis – a bucket-list experience. Thanks to our Zicasso travel specialist, we not only saw the aurora borealis, but we also had a wonderful time awaiting its showing with a campfire meal in a kota, as well as stories and lessons on the science of the "lights show" from our very knowledgeable guide.

Throughout our seven-day trip, we had daily activities that fulfilled a truly Finland experience – from avanto (sauna and dip in frozen lake) to mushing to feeding reindeer and more! The best part was when our agent prepared a traditional Finnish dinner for us inside a kota that was right in the backyard of our rental.

It was an overall wonderful experience. Our agent was awesome! She was easy to communicate with and responded promptly to questions and requests in the planning stages, as well as during the trip itself. Her personal touch was just over and beyond! She and her company deserve five stars!

This was my second time using Zicasso and, once again, you guys did not disappoint!

My daughter and I overall had a fantastic trip. It was arranged on very short notice, and I really appreciated the travel agent working with us with such short notice. The hotels we stayed in were excellent. Originally, we had requested 2 beds, but both places we got 1, and we were able to make it work. We were able to get to all the sights we were hoping to see, and had excellent tour guides for both private and small group tours. I would have liked to have more information for what to expect on some of those tours, for example, our trip to the lavender fields/Valensole included a stop at a lake with the option to swim. We had no idea, so did not bring swimsuits. Our trip to Cassis was listed as a 5 hour tour, but was scheduled in a way that it was basically the drive to Cassis, the boat ride through 3 of the Calanques, and a very short time to sit on the beach before driving back. We did not have time to eat lunch before the trip back, and the timing of the drive back meant that restaurants were also closed back in Aix when we returned. Finally, we would have liked some input- we had read about the Camargue area, but didn't expect it to be basically people's ranches. That was a disappointing day. Still all in all an amazing trip.

Zicasso's travel experts made this trip effortless for us! They were responsive to my many questions and created a memorable trip for my daughter and me that included all of our favorite things, addressed any concerns I had, and stayed within our budget. Every detail was planned and communicated flawlessly. My daughter and I only had to pack our bags and enjoy every minute of this trip of a lifetime. I highly recommend Zicasso and their travel company!

We had an amazing two-week trip to Vietnam and an exceptional experience with Zicasso's travel company. 

The agency answered our questions and made changes ahead of the trip at our request, and, right before departure, we were paired with a travel consultant who checked in with us regularly while we were traveling to ensure that everything was going smoothly. We were thrilled to meet him in person on the last day of our trip, as he felt like a trusted friend. 

The travel agency provided us with experienced guides and drivers throughout our trip, so we always felt safe, educated, and ready for every adventure. Our scheduled activities included many boat rides, a seaplane tour, and visiting artisan villages. We were impressed with the varied nature of these activities and enjoyed them all. Overall, we absolutely recommend this agency!

It was amazing!!!

Zicasso's travel company did a wonderful job with all of the accommodations and made our trip feel smooth and easy. The itinerary was very straightforward and they were very quick to respond to any travel questions we had. If/When we return to this beautiful country, we will absolutely use this travel company again.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

We enjoyed the trip. The guides were good, although our guide in Lisbon provided a little bit too much history. But he was very knowledgeable and we enjoyed his tours. The communication with the Zicasso company through WhatsApp was very good and they were very accommodating to upgrading our transport vehicle because our luggage was large. The food tours were good. We enjoyed all the sites that we saw. Barcelona, especially, was great.

We stayed at four hotels. Only the hotel in Porto was a disappointment. The other hotels were good and we were very comfortable. The breakfast that was served at the various accommodations varied in quality, but the breakfast buffet in Lisbon was extremely good. The hotel in Porto was definitely not a four-star facility. The local airline definitely does not have its act together. When we left Barcelona to come home, the line for the airline was about five or six times the length of every other line. I would have definitely been willing to pay a higher amount for a business class seat in order to use the very short line in the Porto airport.

This trip was a milestone birthday vacation. I planned to organize this trip myself, but for various reasons, did not have the energy or time to do so. I am extremely happy I used Zicasso and that they connected me to our travel company and agent, who was great. We worked extremely well together. I shared the things I wanted to do, she provided additional suggestions, and together, we finalized everything.

Her expertise in Greece was invaluable and her connections with various hotels, transportation, and tour guides showed because everything was perfectly planned and we didn't have to do anything.

In addition, the vendors spoke very highly of our agent and I agree. She took care of everything, especially coordinating all the locations, and made this a memorable, amazing, joyous, and most relaxing trip.

I will definitely use this company again and refer it and my travel agent. I plan to return to Greece at some point and I will use her again. Thanks for planning and executing a great birthday trip for me!