Kenya Travel Agents & Reviews

The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cellphone in Mara towards the end of the trip, and then our return flight was unexpectedly cancelled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until 5 days later. The travel agency worked with local providers and put together a 3-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure that a local agent would be at the airport to help us when we departed --- and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.   

This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa.  No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow.  From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent.  The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!

Trip of a lifetime. Everything was planned meticulously. The itinerary was perfect, and the agent really listened to our preferences and requests when planning it. We were met at every destination, and every point of our trip promptly, tour guides were fantastic, and the hotels/resorts were superb. In addition, Kirsty was always readily available to answer our questions along the way. Could not say enough great things about Kirsty and her team. 

Maurice did a great job organizing our trip. Our itinerary was thoughtfully planned out and the communication to prepare for our trip was superb. We landed in Nairobi and spent one night there before heading to the national parks. Our hotel room was specially decorated for our honeymoon, which we appreciated. Our first safari was at Maasai Mara. The game drives were spectacular and our guides were very knowledgeable. We highly recommend the balloon safari - it was our most memorable experience. The Camp was very nice and the staff was extremely friendly. Although, we were told that the camp was equipped with WiFi. When we arrived, we learned that there was no WiFi at the Camp. We ended up paying for an international data plan for three days. Our next stop was Serengeti. The driver we were supposed to meet in Serengeti didn’t show because of car trouble. Instead, another driver met us. He was late and because he wasn’t familiar with our itinerary, we got lost while driving to our campground. It look us three hours to locate the camp. By the time we settled, it was late and we were too tired, thus we forwent the half day game drive. The next day we need a full-day game drive. We saw many animals and the safari was unforgettable. However, our car broke down on our way back to camp and we had to take detour to a checkpoint to get it fixed. We highly recommend the Serengeti Camp. It was our best lodging experience and the staff was unbeatable. Our last safari was at Ngorongoro crater. This was another unforgettable experience, although we wished we could have spent more than a couple of hours there. Zanzibar was a great way to end our trip. Our hotel in Zanzibar is a great spot for relaxation before heading home. There we a couple of mishaps during our trip, some were uncontrollable and not a result of planning, but overall we are very happy with the experience. Thanks Maurice and to our travel company for everything!

From start to finish, this trip exceeded all expectations. Every question and concern was addressed. Karen and Charles seem to have a passion for sharing this part of the world. We could not be happier with our experience and plan to tell everyone we know to just GO!

This was the trip of a lifetime: three weeks in 4 different countries (South Africa, Zambia for a few hours, Zimbabwe and Botswana), all without any logistical problems. The travel company and the subcontracted providers were all top professionals, timely, friendly and accommodating. Each of our guides, especially each one on our safari excursions, was outstanding. Due to Covid, we had to postpone this trip twice, We are happy we didn't give up on our dream. 

Kathy and I have traveled extensively and have used guides from Zicasso at least a half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best trip team we have experienced. We just returned from a 16 day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn’t a single moment that didn’t go according to plan. Dan acted as our personal guide and not only was he a pleasure to be with, he also planned a number of small surprises throughout the trip that just blew our group away. Every part of the trip was custom planned from our tent camps, game drives, and our hikes through the Rwanda mountains to see the gorillas. Our trip focused on Kenya and Rwanda but Dan’s knowledge of the animals, local cultures and political history has hooked us on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can’t wait for our next adventure.

My wife and I used this travel company for our honeymoon and we couldn’t have had a better experience. From the jump our travel specialist was extremely responsive, listened to our needs, and steered us away from bad ideas. The trip was in two parts. In Cape Town, our itinerary was full but left a few days for self exploration. Must do’s are the food tour and the wine train in Franschhoek. Our favorite was the second part which was safari in Kruger. We stayed in two game reserves near there. Each location has top notch service, food, and game sightings. The best part of using our travel specialist and her team was not just the trip planning for us but the transfers were well communicated and executed. We truly did not have to worry about a thing while also getting great value. 5 stars in everything.