Small beach with clear blue water and rock formations at Tonnara di Scopello in Trapani, Sicily, Italy

Sicily Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Eleonora in Italy

Eleonora's Travel Agency


 Based on 191 reviews

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Verified Review

Lilian P.
Submitted on 9.18.2021

Eleonora planned the perfect trip to southern Italy for our family! The Amalfi coast and Puglia are stunning and it was the trip of a lifetime. We could not be happier with our experience. She designed an excellent itinerary and arranged exceptional activities. We like boutique hotels and she found some lovely ones for us. The transportation services were excellent, the drivers always on time and courteous. The tour guides were very knowledgeable, especially in Matera. We had questions arise several times due to changing pandemic conditions and she quickly resolved every issue. We are seasoned travelers and have never experienced better service than hers.I highly recommend them!!

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Agent travel Mary in Italy

Mary's Travel Agency


 Based on 15 reviews

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Verified Review

John H.
Submitted on 10.18.2021

Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation. 

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Travel agent Alexandra in Italy office

Alexandra's Travel Agency


 Based on 83 reviews

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Kristin D.
Submitted on 3.13.2022

This is what I just wroteWe were matched with a travel designer and she was fantastic! From start to finish we were able to get in contact with her. She responded quickly and effectively to all our needs, concerns, questions, texts, emails, etc. While in Italy things went as they were outlined for us and helped relieve so much stress that could come from traveling. We would absolutely recommend Zicasso as a company and specifically our Italy specialist. Our tour guides were amazing and so knowledgeable. Our two favorite guides were in Florence and in Rome,(this may also be because Rome and Florence were our two bucket list cities) but all the guides in Venice, Siena, Pompeii, and in Naples were amazing and transformed each city into a memory well never forget. Making pasta with a Chef was incredible and her and her husband are so kind, knowledgeable, passionate, respectful, and very patient with us! Our drivers were always on time, and did a great job answering questions or helping us understand more of the culture every ride we had. We especially enjoyed our driver on our longer drives to Sienna his willingness to make the trip personal was so appreciated. This was an incredible experience, an incredible company, incredible culture and people and we would highly recommend booking through them! I personally have been out of the country before doing things the “Rick Steves” way, or on my own, and this was by far the best way to go!

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Travel agent Daniel in England

Mario's Travel Agency


 Based on 246 reviews

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Jonathan O.
Submitted on 12.10.2021

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again! 

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Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 403 reviews

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Verified Review

Philip V.
Submitted on 12.9.2021

From the time we arrived in Venice airport, we were escorted to our hotel. It was a worry and anxiety free trip of a lifetime. We were introduced to the culture, history and cuisines of Italy. At the same time, we had opportunities walk around on our own to explore the great cities of Venice, Florence and Rome. The side trips to Bologna, Pisa, Siena, Lucca and Orvieto were unforgettable. This trip planned by this Italy travel company was probably one of the best. We whole heartily recommend them to anyone planning a trip to Italy.

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Travel agent Vanessa in Italy

Vanessa's Travel Agency


 Based on 54 reviews

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Ashley P.
Submitted on 5.18.2020

The trip was amazing, a once in a lifetime opportunity and trip. My sister and I spent 16 days in Italy for her high school graduation trip, and we had an unparalleled experience. We went from Venice to Florence/Tuscany to Cinque Terre to Sorrento to Rome. Everything in each city and in between was incredible. The team scheduled activities / events for us where we wanted them to, and left a portion of the trip for us to plan ourselves. Absolutely breathtaking, and the team at Zicasso did a superb job.

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Travel agent Elena in Italy

Elena's Travel Agency


 Based on 850 reviews

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Pamela K.
Submitted on 1.17.2022

The travel agency is a fabulous company. Our 14-day trip to Italy was 3 years in the making.  COVID forced us to schedule and reschedule the trip.  We started with 16 people traveling with us and ended up with my family of 4.  Through all of the changes, the travel team was amazing.   We used custom tour companies in the past but never encountered service like this agency.   They watched every step of our trip and made adjustments before we even knew there was an issue.  Our train from Venice to Milan was canceled because of COVID staffing issues.  A travel planner contacted the manager of our hotel in Venice who came to our table at breakfast to make us aware of the change and let us know about the new train schedule.  They do not overlook a single detail!  Our guides were exceptional in each city.  I highly recommend using this travel agency.  I look forward to touring more of Italy with them in the future!   

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Travel agent Robert in Italy

Robert's Travel Agency


 Based on 135 reviews

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Verified Review

Juan H.
Submitted on 11.13.2021

Our travel specialist made the entire process of traveling abroad for the first time painless. Not only was each activity we desired to complete included, but having all tickets and drivers lined up was invaluable. There was minimal thinking necessary on our part as our travel specialist did all the legwork for us. They were also easy to contact when an issue arose that was not because of them.

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Featured Reviews

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip


Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Italy Trip Review: 9-Night Vacation to Rome, Sicily & Florence


Tim L.
Sep 27, 2021
It was a special trip for my wife's 60th Birthday.  Laura was crucial in making the agenda and listening to my desires.  She competed against another Zicasso company and won because of her great listening skills and flexibility to make the trip special.  Her personalized follow-up along our actual travel was PRICELESS.  She personally took the time to reach out at each transitional spot of our itinerary.  She handled 2 events super well during our travel.  First was not being happy with the location we were staying at in Palermo and the second was big travel day in Sicily and deciding to make it a Free Day with a driver.  She won my heart because she simply wanted to help fix it versus spending time to understand why.  

Italy Travel Review: Culture, Relaxation & Activities, Luxury 16-Day Vacation


Azarmeen P.
Feb 05, 2022

This agent organized one of our top 5 vacations of all time! Impeccable attention to detail. Excellent communication and extremely responsive before and during the trip. I have a rule of never using American agents to plan a foreign trip but I’m very glad I made the exception here because the agent’s ties to the country as well as employees on the ground in Italy mean that they have an intimate knowledge of the best that Italy has to offer. They created bespoke tours based on our interests and these would not have been possible if they were not themselves immersed in their destination. Once you choose this agent though, do listen to their advice trust that they know what they’re doing. 

Sicily, Italy Travel Review: Cefalu, Palermo, Family History, 8-Day Anniversary Vacation


Mary P.
Oct 21, 2021
Where do I begin?  This travel company was the perfect travel agency for our recent trip to Sicily.Our tour designer listened to what kind of trip my husband and I wanted for our 40th anniversary and he provided that and so much more.  We were supposed to go in March, but due to covid, we had to postpone until October.  The tour designer took care of everything.  He provided the perfect guides for us  for Cefalu and for Palermo.  We had the greatest driver and interpreter for us when needed.  Our flight out of Rome was canceled due to the airline strike and the designer handled the situation for us.  We didn't have to worry about a thing and we got to stay 2 extra days. My tour designer gave me such great attention that I felt like I was his only client. I highly recommend this travel agency.  We will definitely use this company if we are ever blessed to go back to Italy.

Travel Review: Italy Vacation, Sicily, Rome, Amalfi Coast, Taormina, Mt. Etna, Hiking, Wine Tasting, 12-Day Tour


Diane G.
Oct 11, 2021
Our trip was sensational from the planning stage right through the last flight. Every detail was well organized and thought through. We are frequent travelers and this was the single best travel company we have ever worked with! The trip was completely tailored to our interests and budget and there was never a time when a request for more information or a change in plans was too much trouble. Communication with this company was timely and efficient. They were quick to respond at all times, even during our trip. We have recommended them already to many of our friends and will continue to book future travel with them every time we go to Italy.

Travel Review: Solo Italy & France Trip, Rome, Paris, Colosseum, Food Tour, 12-Day Vacation


Sophia M.
Nov 28, 2021
I did a rome/paris customized trip and I would say overall went well. I am pretty sure for the price for a solo traveller package that this could have been done much cheaper. I believe Rome was worth the package/tours. Paris is a city that can be adjusted on your own because the tours/hotel were not as great. I would need to experience other travel agencies to have a better review and frame of reference. But, overall went well. Thank you

Italy Travel Review: Florence, Venice, Local Cuisine & Fine Dining, Luxury Holiday Celebration


Dorothy P.
Jan 03, 2022
My family and I just returned from a 12 day trip to Italy.  We were supposed to travel last summer but obviously that could not happen.  The travel designer from this travel company is AMAZING!! She changed the itinerary and we spent Christmas and New Year's Eve in Italy.   Every aspect or our trip was taken care of.  The drivers and tour guides were always on time and very professional.  We needed to see a doctor during our trip and the designer made sure that was done. The cities and restaurants that she suggested were perfect!!!   I am recommending her and this travel company to anyone that plans to travel to Italy. Thank you for a wonderful Holiday!!! 

Travel Review: Italy Trip, Amalfi Coast, Capri, Venice, Fine Dining, Private Boat Tour, 12-Day Tour


ahmed j.
Sep 20, 2021
First of all the tour guide you provided in Venice was top to the line.  She was very informative and patient and attentive to all our needs and very flexible.  I will not use her name since I am sure you have it on file, but she is worth every penny and do not let her go for I would use her again if ever in the area again.  She made the trip exceptional!!!!!Giulio was excellent and was very quick to respond to my emails.   The only problem I had was on my end with my computer not able to send him the paperwork he needed but we worked it out.  I also made changes throughout the trip and Giulio was quick to assist.  I need to thank him for working out all the details since the trip had both an academic as well as a relaxation purpose.And Marco was phenomenal with the private boat on the Amalfi coast.  He was not only a pleasure to be around but he timed our trip the island of Capri to make sure we had the best exposure to the grottos and due to his knowledge of the area we saw more than most by swimming into the grottos.  He was a gentleman and full of knowledge and Italian charm.I so glad I decided to use Zicasso and you connected me with this Italy travel company.

Travel Review: Luxury Italy Family Vacation, Capri Venice, Florence, Rome, Ischia, Sorrento, Amalfi Coast, Naples, Boat Ride, Food


Gabriel G.
Jul 30, 2021
This trip was so wonderful it’s difficult to describe. My wife and I and even our kids fell in love with Italy(mostly the people, culture and the food) and it seemed that every part of the trip got better and better. Our travel planner was on top of every little detail, which was a concern for us particularly due to the pandemic. The travel agents were all amazing by keeping things interesting and involving our kids. Our drivers were fantastic and our boat ride to and all around Capri was unbelievably beautiful. In short, it was one of the best experiences of my life mostly because my wife had such a wonderful time.

Travel Review: Italy Vacation, 3- Week Trip, Venice and Sorrento


Mark A.
Oct 01, 2021
What an incredible 3 weeks we had in Italy. Thanks on part to Zicasso. They set us up with two options and we picked this travel company. They did an amazing job. The guides are great, very knowledgeable and friendly. 
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