Small beach with clear blue water and rock formations at Tonnara di Scopello in Trapani, Sicily, Italy

Sicily Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Sicily

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Ratings of Zicasso's Service
Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 148 reviews

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Destinations:

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Italy

Verified Review

Duane M.
Submitted on 7.29.2022

This was our very first time ever utilizing Zicasso and/or this travel agency. I found both experiences to be greatly rewarding and wouldn't hesitate to recommend them to anyone planning a similar trip. In fact, so many people have reached out to us asking about our trip, that we have in fact recommended them to many people. The care and attention shown throughout our journey from the travel company's team was exceptional. 

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Travel agent Matteo in Italy

Matteo's Travel Agency

5.0

 Based on 430 reviews

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Destinations:

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Italy

Verified Review

Khristine A.
Submitted on 8.17.2022

The whole trip from beginning to end was excellent. It all started with the planning. We indicated our interests and our travel agency came up with a tentative schedule. We made adjustments and it was executed perfectly. The trip was stress-less. All the drivers and tour guides were on-time and professional and very informed. They always checked in with us and made sure that we were getting the most out of our experience. The choices of the places we went to was excellent. During the trip, our tour operator checked in with us to ensure we were doing well.  All the restaurant recommendations were top notch and accommodations were excellent choices. Overall, we would definitely recommend this to anyone.

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Travel agent Vanessa in Italy

Vanessa's Travel Agency

4.9

 Based on 64 reviews

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Destinations:

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Italy

Verified Review

Neil C.
Submitted on 7.16.2022

We thoroughly enjoyed our trip. Having been to Italy several times, we had not explored Emilia-Romagna. Nina worked out an itinerary that gave a good cultural and gastronomic exposure to the area. She listened to our "druthers" and designed a program that checked just about all of our boxes.While we were pleased overall with this travel company's work, there were a few gripes:In the run-up to the trip, we got recurrent excuses as to why things were not being finalized. She was always working with VIPs and VVIPs. Every customer thinks they are a VIP and should be treated accordingly. The final voucher was not completed until we were already in Europe.There was a last-minute upcharge for drivers' services.Our last day on tour was to include a rail trip to Ferrara. I only learned on my own that services were to be interrupted by a strike. I advised our travel company of what I learned, they confirmed my information and we canceled that day's activities. Had I not learned independently, we would have gone to the station only to be foiled there. They should have been proactive in knowing of scheduled strikes and informed us.

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Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 208 reviews

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Destinations:

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Italy

Verified Review

richard m.
Submitted on 8.19.2022

Outstanding service and attention to detail. Always available and handled details effortlessly. Additionally, they connected us with an amazing tour guide who engaged the whole family and brought the stories of Florence to life. They handled a complicated trip that was booked late with ease and grace. They provided advice and resource both before and during the trip which was greatly appreciated. They handled the transportation needs at every step amazingly well, reducing stress and making it easy for us to move around Italy. Loved working with them as they allowed us to have a family trip to remember.  Thank you!

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Travel agent Courtney in Italy

Courtney's Travel Agency

5.0

 Based on 4 reviews

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Destinations:

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Italy

Verified Review

Jaime M.
Submitted on 8.29.2022

Thanks to Courtney and her amazingly detailed and thoughtful trip planning, we had the most lovely trip. Our travel agency took care of every detail leaving us feeling safe, engaged, and taken care of on all three of our stops. I have already recommended them to friends who loved tracking our trip from our social media postings. Courtney has a family herself so she was particularly thoughtful around family travel. I would not think twice to book another trip with this travel company and you should not either. 

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Travel agent Stefania in Italy

Stefania's Travel Agency

4.9

 Based on 8 reviews

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Destinations:

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Italy

Verified Review

Nancy D.
Submitted on 6.27.2022

My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time.  We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands.  She was in contact with us the entire time and really made us feel at ease.  I know I am definitely coming back to Italy, and I will definitely use the travel company again!

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Travel agent Cameron in Italy

Cameron's Travel Agency

5.0

 Based on 115 reviews

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Destinations:

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Italy

Verified Review

Chris R.
Submitted on 8.4.2022

Cameron put together an amazing trip for my daughter and I. We had fantastic tours set up in each city we visited (Milan, Florence, and Rome), and our hotels were nice as well. Cameron was readily available when we needed anything (even on the weekend!) and made it clear she wanted us to have a great experience. It was an awesome first trip to Europe for my daughter!

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Travel agent Laura in Italy

Laura's Travel Agency

4.9

 Based on 39 reviews

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Destinations:

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Italy

Verified Review

Bradford C.
Submitted on 8.22.2022

As my first trip with using Zicasso, I didn't know what to expect even though the process of creating the trip with the local tour company was good. Following the daily itinerary was very simple and things flowed well with no hiccups. Not everything we created was as fun or exciting but things were good overall. We had a couple of small issues with things that were actually planned and didn't really meet our expectations. But we did contact the local company and they did a good job of correcting it so we were very pleased with them. We enjoyed this way of customizing our own trip and working with the local travel company. I would use them again for future Italy travel as they were easy to do business with.

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Featured Reviews

Italy Family Trip Review: Rome, Sorrento, Capri, Pompeii, Sicily, Palermo, 2-Week Vacation

FP

Francesca P.
Aug 23, 2022
My family and I couldn’t be happier that we chose this travel company to help design our trip of a lifetime to Italy! Marcella went above and beyond to answer my many questions throughout the planning process of a year before our trip. She gave helpful suggestions on how to organize our 2 week stay in Rome, Sorrento, and Sicily. She chose the best hotels and organized great tours with knowledgeable guides. We were able to see so many sites and get to show our children where their family is from. Everything was seamless from city to city. Marcella also recommended restaurants, one of our favorites being Lo Guarracino in Positano. The private drivers we had in Sorrento were exceptional. We would definitely use this travel team again and recommend them to anyone who wants to plan a memorable trip!

Luxury Italy Family Travel Review: Sicily, Amalfi Coast, Sailboat Cruise, History, 12-Day Vacation

JW

James W.
Jul 20, 2022
My wife and I and 11 other family members just returned from a wonderful 11-day trip to Italy (Sicily and Amalfi Coast). The itinerary was planned just for us. Two of our group had ancestorial ties to two different cities in Sicily, both seldom visited by tourists. We enjoyed guided tours in both cities, thrilling us all. Everything about the trip was great. Excellent guides, comfortable local travel, everything on schedule throughout the trip. We even had group lunches on all of our touring days which saved us much time. Admissions taken care of everywhere and we didn't have to stand in any lines!

Italy Anniversary Travel Review: Naples, Pompeii, Sorrento, Amalfi Coast, Sicily, Taormina, Mount Etna, Winery Visit

JL

Joe L.
Jul 06, 2022
My wife and I were looking to celebrate our 35th wedding anniversary in a special way along with our closest friends, who were married 2 months after us in 1987. We had been to Rome, Florence and Venice before and our friends had been to some other desirable destinations, so we decided to travel to the Amalfi Coast and Sicily this summer.After several attempts to find a group tour that could meet our desired timeframe while covering all the locations we wanted to visit, we reached out to Zicasso. We were pleasantly surprised to find an easy way to have travel companies compete for our business while catering to our interests.Laura, Veronika and the team at this travel agency were a pleasure to work with. They brought a deep knowledge of Italy to craft an itinerary that met all our needs within our budget and were responsive and flexible during the planning and available throughout our trip. No detail was too small to look into.

Travel Review: Italy Family Vacation, Sicily, Siracusa, Dinner With Local Family, Cooking Class, 10-day Tour

CS

Christopher S.
Apr 21, 2022
Daniela was a pleasure to work with as she helped us tailor the perfect trip to Sicily with both our teenage daughter and our elderly parents. The itinerary was well planned and the logistics were flawless. The private transfers were timely, comfortable and luxurious. Our drivers were friendly and informative. The accommodations were top notch and the hotel locations were all centrally located with easy access to pedestrian areas and restaurants. Her colleague Barbara was always readily available via email or WhatsApp for any questions that arose. We look forward to using their tour agency for all of our future trips to Italy.

Italy Vacation Review: Rome, Pompeii, Positano, Sorrento, Capri, Sicily, Hiking, 2-Week Tour

BT

Bill T.
May 14, 2022
Where to begin? I was initially contacted by Nina to discuss what we had in mind for our trip to Italy. She learned of our basic interests and took it from there to a trip we could have never imagined on our own. She was extremely informative, responsive and simply a great all around person who soon became what I now consider a dear friend. She set up a wonderful journey, with many great areas of interest and natural beauty. Everything was taken care of, including luxury transport, lodging, personally guided individual tours with brilliant English speaking guides, and spot on dining recommendations. We wanted for nothing!On several occasions, the scheduled hikes proved a little strenuous for us, so Nina immediately put into place a Plan B which allowed us to continue without interruption, but with a little less wear and tear on our old bodies! So we still got to see the views on the Path of the Gods, and watch the goat herder milk the goats and make fresh cheese, but without the tougher ups and downs originally planned.In short, everything was superb, spectacular and and literally life changing. We will never go to Italy again without Nina planning our trip. The plan she prepared for us was perfect and came off without a hitch. But then we had to go home.And this is where Nina kicked into overdrive. The US requires a negative Covid test no sooner than one day before departure. My test at the Palermo airport came up positive. My two traveling companions tested negative. I was literally taken into custody for a seven day isolation and sent the other two home. Nina tried every which way to get me cut loose to isolate on my own, but in Sicily that is not possible, and I was taken to an awful place and held until I could test negative. Nina helped me reschedule my flights, helped me contact the US Consulate, and ultimately got me transported back to Palermo, lodged in a beautiful hotel, and transported to the airport for my successful flight home. Without her help, I would probably still be stuck in Sicily. 

Sicily Travel Review: Luxury Trip to Italy, History & Sites

LC

Lisa C.
Mar 28, 2022
The travel designer really listened to what I was interested in doing and where I wanted to go and provided the perfect itinerary in Sicily.  All of the guides were friendly, knowledgeable, and professional and we would be happy to use any one of them again!  The tours were spaced out well and we had a bit of time to ourselves.

Italy & France Travel Review: Paris, Florence, Rome, Vatican, Colosseum, Chocolate & Pastry Tour, Seine Boat Ride, Cooking Class

MJ

Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

Luxury Italy Vacation Review: Sicily, Palermo, Taormina, Como, Capri, History, Food, One-Month Tour

AC

ANDrew C.
May 20, 2022
First of all, Italy is awesome. There is so much beauty and history to explore, and not to mention, the food...freshness and flavor is like nowhere else. With all this to take in, no matter what your timeline is, you'll want to make the most of your itinerary. That's where Eleonora and Elena at our travel agency come in. They truly made our trip special. Their knowledge of the country as well as logistics assisted us in designing a very efficient 30 day travel itinerary that allowed us to see and do more stress-free. Not to mention, both of them are pleasant, professional and readily accessible.With any trip, particularly one like ours that included stays in nine different cities stretching from Sicily to Como, one can expect some hiccups. And thanks to expert planning, our trip could not have gone any better. And even when the best plans could have been ruined by uncontrollable elements, our travel agency was there to help. For instance, when we noticed the forecast for our boat ride to Capri called for high winds and rain, Elena contacted the excursion providers and rearranged our weekend itineraries to avoid the weather. It worked out perfectly. And the only situation we had during our travels was with a driver who showed up at the Palermo airport telling us he couldn't take us to our destination. After a brief call with Eleonora, the driver improved his attitude and we were on our way. Every other 3rd party provider we encountered throughout our trip was overly kind and wonderful to work with. That's the quality service and support we received that made our trip special.   

Italy 9-Day Vacation Review: Tours, the Food & Cities

MN

Michael N.
Apr 26, 2022
This was the trip of a lifetime! I can't say enough about the travel company and the associate we worked with, the travel agent, was absolutely amazing. She developed an itinerary that met all of our needs and wants. We were shocked at how wonderful our tour guides were too. My recommendation is to call the travel company and talk to one of their fantastic travel agents. They are widely available and flexible. I don't ever write reviews, but after the unforgettable time we had in Italy, I felt compelled to give as much credit to the travel company as I could.

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip

RO

Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 
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