Amalfi Coast Travel Agents & Reviews

Our travel advisor set us up with a great trip! They listened to the type of trip we wanted and provided great options.  Unfortunately, I felt as time went on, they didn't pay attention to the details as much as in the beginning. Part of our itinerary was inaccurate and when we asked for dinner reservations to be made each night, only one was made. We really loved the trip but again felt some details were missed which caught us by surprise. The people they work with/recommended in Italy were all excellent and fun to be with. 

From our initial contact until after our return, our experience with Zicasso’s tour company was simply exceptional. Please know that before we even had that initial contact, we knew we wanted to go to Italy, but we were starting with a blank slate on what we wanted to do and see, and how we wanted to package it. We did an extensive amount of research on potential travel options to Italy. I had traveled to Europe before and usually made my way around on my own. For my wife, this would be her first time overseas.

We looked at every option out there for group tours, large and small, as well as traveling on our own. There were pros and cons to each. Group tours offered structure for hitting the prime tourist spots without too much angst on our part, but not the flexibility to do exactly what we wanted when we wanted to do it. Traveling on our own enabled us to travel exactly as we wanted, but also meant we needed to carry the burden of planning all the details and the stress of making it happen, and dealing with the inevitable issues that always arise.

We ultimately decided we wanted to go to Rome, Tuscany, and the Amalfi Coast. We had two weeks altogether, so having three spots to visit meant we would have some time in each destination to see and do things without being rushed. But we couldn’t find a good answer for how to arrange it all.

Then we found Zicasso and, through them, selected this agency. It specializes in Italy and our agent and her team know the country and the travel business there so well. We shared our high-level itinerary with her and she came back with a plan to make it happen and, frankly, a more specific itinerary that blew us away. Lodging options, private tour options mapped out over each day, all travel to and from spots while in Italy cared for… the plan they put together showed a depth of understanding we would never have arrived at on our own, while offering the ability to customize plans the way we wanted that we would not have been able to do on a group tour.

Plus, they included a concierge service level with our point of contact in Italy. This proved to be so beneficial throughout our trip. Our contact was outstanding, consistently going above and beyond. They offer a simple-to-use travel app that was updated in real time so we were always informed. And of course, we compared pricing against other firms and the pricing was also reasonable for the level of service we would be receiving.

The end result was a dream vacation for us. We saw and did everything we wanted to and were able to enjoy it by hitting the easy button because the agency was doing the heavy lifting of pulling it all together. As exciting as the plan was, living it each day was amazing – walking out of our hotel as our personal driver showed up to take us to the day’s event or destination; personal guides who were all so professional, knowledgeable, and accommodating; hotels that were top-notch… all of it made for such a memorable experience.

As good as they are at doing what they do, the best part of working with this agency was the people. They’re a small firm that clearly evidences a high standard for customer service at a very personal level. We could not have asked for more and highly recommend them.

We had an excellent experience in Italy, thanks to Zicasso’s travel agent and his team!

From the moment I first contacted the agency until the moment we left, things could not have gone better.

We customized our experience and our accommodations and transportation were outstanding.

Our agent was accessible every minute of our trip, was extremely attentive, and allowed us to be flexible.

All of our drivers were very professional and reliable. We never waited a minute beyond our scheduled times for them to arrive. They were friendly and knowledgeable about the areas we visited. Our cooking class was so much fun and our private tour guides were perfect!

I highly recommend this agency and will definitely use them for future travel. Thanks again to our agent!!!

Our trip was incredible from start to finish. Your company went above and beyond our expectations. We appreciate your team’s personal attention to detail for every aspect of our trip. Everything from your communication in planning and throughout the trip to executing the transportation and lodging was seamless. 

Our Italy experience was magical. We will be using you again and giving our highest recommendation to our friends and family.

Another seamless vacation through Zicasso and this travel agency! Our tour guides were excellent and our accommodations were very satisfactory. All hotels were centrally located and enabled us to walk through the various cities at our leisure. While our days were quite full, scheduling allowed for some “downtime” each day to relax in a café or on the balcony of our rooms. Our cooking experience in Rome was a culinary highlight of our trip.

We have been fortunate to have traveled throughout the world and have used agencies (including Zicasso) to help plan and assist us along the way. We can say, without hesitation, that the agent at Zicasso’s travel company is by far the best agent we have worked with. What is special about her is that she listens. Every aspect of our 18-day trip to Sicily, Matera, and Puglia was discussed in detail over the course of several weeks, until the itinerary was exactly what we wanted.

Once we were in Italy, she and her team were always available by phone to help with any problems that arose. The guides she hired were extremely helpful and knowledgeable. For instance, on an excursion to an archeological site, our guide was not only an archaeologist, but had actually participated in a dig at that site. We couldn't have asked for more.

Zicasso's travel agent was exceptional in helping us to put together an amazing trip to Italy. The team was helpful in reviewing all the details involved with our itinerary and making revisions as we requested once we had the opportunity to review the day-to-day detailed plan for our trip. The hotels selected were all in excellent locations, with nice breakfasts and comfortable rooms.

Our trip started out on a negative note with a delayed luggage issue that was not the fault of the tour company, but still caused some stress. Airline delays have made all of our travel this year uncomfortable.

My wife and I were celebrating our 50th wedding anniversary, so we are not young, but are pretty fit and capable for our ages. If I had it to do over, I would have relaxed the pace a bit. That being said, all our drivers and guides were personable, knowledgeable, and friendly.

The tours were interesting, although the ones on Sicily were a little redundant since they were all based on the history of multiple conquerors and cultures.

The schedules were all on time and never rushed.

Our Zicasso agent was great and even called to check on Ruth when she heard she took a fall at Pompeii.