Europe Travel Agents & Reviews

Irene and her team were fantastic and I'd use them again and recommend them to others.  Irene and two of her colleagues actually met us at the airport, provided us with updates, gave us a phone to use to not only call if we had any questions (which we did once and she did answer on the first try) and with a real-time update to our schedule.  For example, one of our ferry trips was delayed by 45 minutes and we were updated so that we could stay on a tour a bit longer.  The trip had everything as promised.  The travel agency surprised us with some outstanding accomodations, one being a villa in Santorini which was a highlight for our family.  Also, they included a number of dinners in our package and we always had one of the best tables in the house with terrific and enormous amounts of food.

The service provided by Hayley and the travel agency was excellent. She was very responsive, organized, and helpful at all times. We experienced multiple problems/changes with our flights going to Portugal and needed to change our hotel accommodations and transfers. Hayley handled it easily and it was reassuring to have that support. Hayley already documented the missed tours which we need for our travel insurance claim. The iPhone app used by the travel agency was really convenient for understanding our itinerary and texting Hayley

I am literally going to take half my day today writing STELLAR reviews of the every company, accommodation, and person we met throughout our experience after booking with this travel company. I would give this experience 10 stars, if I could!Firstly, we completed the Zicasso form on a Sunday late afternoon, and by Monday morning at 8am, I had an email and gorgeous itinerary in my email inbox. Additionally, even more incredible, I received a call from Andrea at the same time inquiring about my interests so that she could craft the perfect vacation. I was already impressed before I even took the trip! (We returned from a 8 day/7 night trip yesterday).My husband and I booked a honeymoon to Croatia, basically on the recommendation of a few friends and what we saw online through the photos. We had no idea what to expect, outside of the amazing itinerary and beautiful accommodations we were given. I’m utterly speechless. It was PHENOMENAL. We obviously knew the rough itinerary, but it was fulfilled and executed 100x over.Our guide in Dubrovnik, Winery tour, our guide in Split…they were not only exceedingly educational, but very sincere, sweet, gracious, humble people.We even plan to stay in touch with the majority of the staff and locals we met along the way. We want to continue to work with this travel company next year when we plan to return! Accommodations were all wonderful, but the staff and experience in the hotel in Split was indescribable. Really above and beyond. Attention to detail and hospitality was second to none.We felt totally spoiled the entire time! It was not only the honeymoon of my dreams, but a trip of A LIFETIME.Will recommend Zicasso to anyone traveling internationally and this travel company for anyone planning on going to Croatia! We fell in love with this country and cannot wait to return! Thank you from the bottom of my heart! 

Emily and her team did a fantastic job helping us plan our one year anniversary trip. They were available 24/7 during our week in Spain and were quick to help with any questions. We had amazing private tours throughout Barcelona and Girona and learned a lot about local culture and history. Every detail was planned and they were able to accommodate a last minute change for us. We would absolutely use their services again and have already recommended them to friends and family. 

Peter and his team were excellent! Everyone truly went above and beyond for us. They were knowledgable, friendly, always on time, accommodating, and always ready to answer our questions. Our guides were fantastic! Both went the extra mile and knew so much about the history/context of each event, making everything easy to understand and remember. We had a wonderful time on our trip and enjoyed learning about the history and culture thanks to our amazing guides!

When considering a first-time trip to Greece, we thought a cruise would be the easiest option. After speaking with my daughter and niece who accompanied me on this trip, we decided to truly immerse ourselves in the Greek culture, history, food and people, a trip planned by a travel agency would work best for us.  Wow, was this ever the best decision! From our very first communication with Anthia from the travel agency, she sent us the perfect itinerary in which we didn't change one thing. The most "difficult" decisions we had to make for Anthia was which amazing hotels we'd be staying at while visiting Athens, Naxos, Santorini and Crete. Once we got closer to the trip, I started working with Silia.  I can not say enough kind words regarding Anthia and Silia.  With both of them, they were always prompt with responses whether through the Zicasso website or over the phone. I casually mentioned to Silia on one of these calls that I have arthritic knees but am still very mobile.  Later that day, Silia contacted me that with my approval, she could have our room changed while in Santorini so that I had less steps to climb. While in Greece, Silia personally came and visited us in Athens and was in constant contact with us when visiting the Islands.  It is this above and beyond excellent service that I truly appreciated. I've only been home from this incredible trip less than two days but I am already thinking about my next trip to Greece. I truly fell in love with this country and am so thankful to the travel company for their introduction to their amazing country and would absolutely use their services again.

Claire and her team from the travel agency provided us with the most fabulous vacation touring southern Ireland! We spent two weeks at a leisurely pace exploring much of the attractions, atmosphere and culture of Dublin, Cork, Kinsale, Killarney, the Dingle Peninsula, ring of Kerry, Cliffs of Moher, the Burren, Galway, the Atlantic way, and Connemara! The cities were engaging, and the countryside was so beautiful.Many thanks to Claire and her team as all of our hotels and accommodations, along with our restaurant recommendations, we’re all perfect and we enjoyed everyone of our experiences! We were especially fortunate to have our driver and guide whom we would highly recommend to anyone seeking an individualized experience and he introduced us to Hurling and Gaelic football… So much fun to watch!

Nefeli at the travel agency did an amazing job organizing and supporting our 10 day trip to Greece. The hotels were first rate and all of the connections were handled for us. When we asked for a restaurant suggestion she suggested and booked the reservation for us. The selections were the best. Our personalized tours were informative and perfect in every way. We would love to come back to Greece again and will use Nefeli again for sure.