Scotland Travel Agents & Reviews

The trip was wonderful and the support from the travel agency was unstinting. From the first day, they were quickly responsive and continually exceeded our expectations. We had no hiccups along the way, so we didn't need to call on them during the trip, but I am confident they would have sorted any issue that arose. 

Their reputation was reinforced by our guide in Bath, who said they were a great company to work with and emphasized that anybody who "picked up the phone" would provide the high level of service we'd experienced.

We loved finally seeing Italy (at least parts of it) and would love to see more. The time change and jet lag were a little rough on our two kids, but they adjusted and had a great trip.

The history in Rome was so impressive and we learned a lot. The guided tours were excellent. Sorrento and the Amalfi Coast were beautiful and a nice change of pace from Rome. We also loved visiting Pompeii. Of course, there was great food, wine, and lots of gelato.

Though the weather is fickle, spring seems to be a great time to visit as it isn't crowded like the summer and definitely not hot. Private or small group guided tours are the way to go to smoothly see sites and be educated. It was lovely taking the train to Naples as well. The only big change I think we would make is passing on the winery near Vesuvius. It was great to check out an Italian winery, but not this one. They kept us waiting a long time for a tour and lunch. The tour was lame and short, lunch was just ok, and the wine was mediocre. However, one bright spot was that the estate made red wine vinegar, which was delicious, and we were able to buy a few bottles.

Working with Zicasso’s tour company was a pleasure. Our travel agent really paid attention to what we were looking to do and our family style, and she arranged a great itinerary. The hotel choices were really nice and perfect for our needs. There were a couple of scheduling hiccups on the trip and the tour company’s responsiveness and efforts to help were fantastic.

Our trip, starting and ending in Edinburgh and looping through the Highlands with an emphasis on the Isle of Skye, Inverness, and Speyside, was very enjoyable, much to the credit of our travel agency. We were awed by the sheer beauty of the Highlands, the warmth and friendliness of the Scottish people, and the country's fascinating historical sites. 

Our culinary experience was outstanding, with a variety of traditional dishes and contemporary cuisine prepared by world-class chefs. As could be expected, distillery visits gave us an opportunity to enjoy a range of whiskey flavors and styles.

Jane, the owner of the travel agency, was accommodating in creating the ideal itinerary, finding superb lodging and dining experiences for us, and helping us through last-minute bookings due to a flight cancellation. 

Our driver/guide was personable, knowledgeable, timely, and professional. He entertained us with amusing Scottish lore, local and regional information, and eagerly adjusted the itinerary as needed to suit our personal tastes and interests.

The trip was wonderful. Our Zicasso tour operator was great and really responsive during the trip. I loved the app, which made everything so much easier and clearer, and having everything in one place on our phones was so nice.

Zicasso’s tour operator was nothing short of exceptional to work with. From the early stages of planning, communication was seamless. The lovely travel planner helped plan the most magical trip. Every accommodation was out of this world, the meals were amazing, and the itinerary was outstanding. We traveled with two babies and they helped plan a wonderful, magical trip.

We enjoyed Scotland so much and are looking forward to traveling there again with the same travel company! They even planned a sweet surprise for my four-year-old’s birthday that was so special for her. We were just so pleased with everything.

On this amazing planet, one can find an abundance of places with spectacular scenery. Scotland is one of those. However, what you can’t find is our travel team.

Had it not been for their professionalism and expertise, we would have probably buzzed along in our own car, going ooh and ah, and missing all the wonderful spots that made our trip so memorable.

In the planning, Zicasso’s travel agent was always attentive and quick to respond with a suggestion or a nay or yay. Our travel agent was delightful company. She is a historian, geologist, and geographer, all rolled into one, with a great sense of humor.

At one point we got stuck in an unprecedented weather event. Not to worry, our travel team was on it with an alternative, so we really didn’t miss much. But the icing on the cake is how much they care about their clients. It is obvious they love their country and want to share it with everyone. And they did, to the fullest and utmost extent!

We absolutely loved working with Zicasso’s travel agents. They offered some great experiences and accommodations that I would have never considered, and did it all within our budget. We can't wait to go back to Ireland or make our first trip to Scotland, and I will definitely be calling Zicasso’s company for the next trip!

We took the most amazing trip to Norway to see the Northern Lights. I reached out to Zicasso, who put me in touch with our travel partner and their wonderful travel agent. She put together several options for the trip and we were able to choose the ones that best fit our family’s interests. Once everything was decided, she went to work doing everything. All the bookings, connections, transportation, etc. were handled and I didn't have to worry about any of it.

Before the trip, she confirmed all of the details and included everything on an amazing travel app that we used while we were on the trip. I can't say enough about what an amazing experience we had on our trip and working with Zicasso and our tour operator. I have used both companies before and have never been disappointed.