European Christmas Market Tours & Vacations

Zicasso's travel company formulated a graduation trip for myself, my wife, and my son in July 2026. They arranged drivers, airport transfers, train fares, hotel accommodations, tours, and logistics. We visited Bath, the Cotswolds, London, Portsmouth, and the Goodwood Festival of Speed while in the United Kingdom. They made the itinerary seamless and logical, allowing us to visit all the sights and landmarks we wanted to experience. They were also available via WhatsApp for any concerns or issues that arose.

Our hotel in London was so nice, especially because it was equipped with air conditioning, as it was hot in London! It was conveniently located in the heart of Covent Garden, with so many shops, restaurants, and things to do just steps away, while also being within walking distance of Piccadilly, Chinatown, and many other areas.

Our accommodations in Portsmouth were comparatively lackluster, but kudos to the travel specialists for making valiant efforts to rebook alternate accommodations. Unfortunately, due to the Goodwood Festival of Speed, most, if not all, hotels in the region were fully booked. Thank you for the kind gesture!

Overall, it was a wonderful trip and enjoyed by all of us.

I would recommend the travel company if you're ever seeking a personalized holiday itinerary in the United Kingdom!

My trip was fantastic! Every single minute of it! I was in Europe city-hopping for 16 days and every aspect of the trip was perfect! My travel specialist and her team, who planned my trip and gave me support throughout it, couldn't have done a better job - it truly was the trip of a lifetime!

We started out planning it about a year ago. I contacted Zicasso about planning a multi-city trip and I listed the places that I wanted to visit. I am a woman traveling solo, so I asked for guides for many places that I wanted to visit - people who knew the cities and the best way to get around, great places to eat, etc. The guides were awesome - I had four of them and they each had a background in history or art history, so they were perfect companions to visit museums and palaces with.

I also had a somewhat unusual request - I wanted to go to thrift shops in three cities. I strongly believe in recycling and finding a new home for pre-loved items. I did end up going to thrift stores and some shops featuring local designers and artisans, and found some absolute treasures to take home with me! And I spent one wonderful morning at a Paris flea market with my Parisian guide, and we had a grand time! I found some jewelry and a small piece of art to take home with me. She had me try my first crepe (I've never had one before) and also something that I'm going to misspell that, when pronounced, sounds like "shoe" - yummy!

I wanted to see a show at the Moulin Rouge, but did not want to go to a club at night by myself, so my guide escorted me and we had a wonderful time! Similarly, I wanted to go to a jazz club one evening and my guide escorted me there, where we had a blast! She accompanied me to the Louvre and made sure I got to see all the pieces I was interested in seeing. She also took very good pictures of me at all the spots we visited so I could send them back home. I'll give her a 5+ star rating as a guide! She was just lovely!

My next stop was Prague and my guide was just as superb! She introduced me to espresso tonics (I'm sipping one right now as I've been making them at home - I love them!) and she gave me a wonderful guided tour of the city. The next day we did some thrifting and visited stores featuring local designers. Again, I found some treasures. Another 5+ star guide!

From there I took the train to Vienna, where my guide brought me on an amazing walking tour of the city. She was so knowledgeable about the city and its history - you could tell it is her passion. She also brought me to thrift stores and local artisan shops and again I found even more treasures! We visited museums and enjoyed lunch and coffees together. And she escorted me to a blues club one evening where we had a blast listening to live classic American blues (my real love, along with jazz). My guide is just so delightful! Highly recommended if you are interested in visiting Vienna.

From there I flew to Venice - my final destination. My guide was so knowledgeable about the artwork that we saw at the Peggy Guggenheim Collection - it felt as if by seeing the paintings we were visiting old friends of his! And he also took me to see Doge's Palace and on a gondola ride.

On day two in Venice, we went by boat to Murano, where we visited the glass factory and saw the glassblowers working. I had done very well at sticking to my budget for the trip until I got to the Murano factory showroom. I love glass and the pieces they were selling were all sublime! So much work went into them. I ended up buying two pieces that are being shipped to me so I did not have to worry about transporting them on the plane. And our tour guide at the factory even gifted me a necklace that I'm wild about after serving me prosecco in a handblown glass.

From there, we headed to the island of Burano and had lunch. I've got wonderful pictures of the colorful houses there. As I said, the trip could not have been better. The hotels were all fabulous in each city - centrally located and an easy walk to restaurants and shops. The beds were super-comfortable and each room was very quiet - I slept like a log from all the walking that I did every day.

I even managed to send postcards to friends and family from each city - not an easy task since not many people use snail mail anymore! But my guides were all determined to help me find postage and they did - every one of them!

Each hotel offered breakfast and the food was delicious. I'm on a keto diet but came off of it for this trip so I could enjoy the local specialties. The breakfasts were all buffet-style and offered everything you could imagine - eggs, bacon, sausage, all kinds of breads and rolls, pastries, fresh fruit and juice, yogurt, and the best coffee! Every hotel had an excellent buffet. They were all 4-star hotels and each room was charming. The staff at each hotel were also very accommodating, wanting to ensure that I had everything I needed.

There is nothing that the travel specialist and her team left out. Her team even arranged for a last-minute guide to help me get from my hotel to the airport in Venice and make sure I was at the right ticket counter (I was a little concerned about finding the water taxi and then finding the right place to go at the airport). He wheeled and carried my luggage, which by this time was heavy!

The whole trip was perfect and I'm hoping to return in a couple of years. I'd like to make a trip to the Christmas markets in Europe - especially Prague and Vienna - and you know which guides I'm going to be requesting! The whole experience was top-notch! Have no concerns at all about working with this company - they're the best! I thank each and every one who was involved in my trip. It really was perfect!

In the end, we were not happy with the level of service and planning this travel company provided. I can give three specific examples.

We had a travel day from Kent to the Cotswolds, which was a three-hour drive without traffic (in actuality, it was a five-hour drive the day we did it). You booked us for a 1 p.m. tour at Chartwell on the same day we would be transferring to the Cotswolds. We requested this be changed because, had we kept to this original plan, we would not have started our journey to the Cotswolds until 15:00 at the earliest, and we would not have arrived in the Cotswolds until very late in the evening. I requested the Chartwell visit be rescheduled, but this is something I should not have had to do. You should have had the foresight to look at the schedule for that day and see that a 1 p.m. tour of Chartwell, followed by a three-plus-hour drive to the Cotswolds, was not advisable.

We had a car, but when we arrived at our hotel in Bath, we did not have hotel parking reserved, and we had to park the car in a public car park far from the hotel.

We requested twin beds at the hotel in Bath and were told we would have them. Yet, when we arrived at the hotel in Bath, they had no record of the request for twin beds. Because of all this, we would not work with the travel company again, and we would not recommend the company to others.

Zicasso's trip planner worked with my family for the better part of a year planning our big family trip. She provided exceptional service and planned every detail of our trip. We have a large family, with lots of moving parts. There were many changes in the itinerary along the way and she rolled with all the many changes. She was always polite, courteous, and graceful in her many interactions with our family.

She listened carefully during our initial conversations to help us plan the best trip possible. Being a large family, with multiple generations, she really created the best possible experience, taking in everyone's wishes. Working with her was very relieving, knowing she was taking care of all the details.

Our family's trip took us from the States to Ireland, Scotland, and England. We traveled on planes, trains, ferry, and drove a car. Our trip planner arranged every detail meticulously. We stayed in lovely, quaint, boutique hotels, ate the most wonderful foods, saw the amazing sights, and UNESCO World Heritage Sites across all three countries. From the Cliffs of Moher to the Culloden Moor Memorial to Stonehenge to castles grand and desolate; from beautiful cathedrals to old abbey ruins; from little country pubs to Michelin-starred restaurants; and even spending a couple days in an actual 17th-century castle, every minute was amazing! Truly amazing!

This travel company was incredibly difficult to work with, and I would not recommend them. The travel agent seemed very annoyed when we asked basic questions about our itinerary. For example, the itinerary he sent us did not have the correct number of rooms booked for our party. When I asked him about it, he rudely told me, "Of course I have booked the right rooms". Later, we found out he was working off the wrong itinerary - our final invoice was based on this wrong itinerary and had a much higher amount than we actually owed. When we pointed that out, he went from being annoyed to flat out rude.

We also identified many gaps in transportation and logistics, with the travel agent continuing to be rude when we asked for clarification or support in fixing the gaps. For example, he had us driving a rental car to the Bologna airport at around 3 AM from rural Italy to make an 8 AM flight. We would be driving right through Florence on the way to Bologna. When I asked why we didn't simply take a later flight out of Florence, I was told there were no options to do this. A simple Google search identified several flights out of Florence at a more reasonable time.

We finally had Zicasso step in, and they were incredibly helpful in cleaning up our itinerary. Unfortunately, we still experienced several logistical issues during our trip despite Zicasso's support. For example, we were dropped off by drivers at train stations and were then on our own to figure out how to get to our hotels - all required lengthy walks up hills to access, and my 81-year old father was not able to do that. So we had to find our own transportation or have my dad attempt to walk (not good at all). As another example, my father really wanted to see the Matterhorn. The travel agent said it was an easy "day trip" from our hotel to the Matterhorn. It turned out to be a 3.5 hour drive each way. The driver left us at a train station below Zermatt (town below the mountain) to figure out on our own how to navigate the city of Zermatt. We had no guidance from the travel agency on how to best see the Matterhorn, and Zermatt was another town with steep hills that my dad had to walk through (with a cane) as we tried to figure out how to best see the mountain. Due to the length of the drive to Zermatt from our hotel, we had less than two hours in Zermatt because the travel company had booked us on a 6:15 AM train the next morning to leave Switzerland. It was a wasted day instead of being the wonderful experience my father had hoped for.

The best part of the trip was the hotels, and the travel company gets credit for selecting hotels with wonderful views and great breakfast options. They were not easily accessible from the local towns, so we had to figure out taxis and shuttles to get to nearby sites.

Most of the time, we were left on our own to find our way around. But we did have a guided tour in Florence and a knowledgeable driver that took us to a winery in Tuscany. Both of these guides were amazing, and it would have been nice to have more guided support throughout this trip (especially in Zermatt).

Our three-week winter escapade to France, Switzerland, and Austria was nothing short of a magical journey through some of the most enchanting winter wonderlands Europe has to offer. From the romance of horse-drawn carriage rides to the charm of bustling Christmas markets, every moment was incredible.

France: A Parisian Winter Dream

We began our adventure in Paris, the City of Lights, which becomes even more captivating during the winter. The Eiffel Tower sparkled against the night sky and Paris offered a blend of elegance and festive cheer that set the perfect tone for the rest of our trip.

Another highlight was our visit to Colmar, a charming Alsace town that felt like stepping into a storybook. Its cobblestone streets, half-timbered houses, and magical Christmas market made it an unforgettable experience, with festive lights and holiday spirit around every corner.

Switzerland: A Snow-Capped Wonderland

Next, we ventured to Switzerland, where the true magic of winter revealed itself. The highlight was our trip to Jungfraujoch, the "Top of Europe." The journey up was as breathtaking as the destination itself, with panoramic views of snow-draped peaks and charming alpine villages. Once at Jungfraujoch, we were mesmerized by the endless expanse of snow and ice.

Equally unforgettable was our visit to First Mountain. The crisp air, thrilling walk, and ziplining added an adventurous touch. The view from the suspension bridge, with the mountains stretching endlessly into the horizon, was a sight that will forever be etched in our memories.

We also had the thrill of dog sledding near the Matterhorn. Gliding across snowy trails with a team of eager huskies was an exhilarating and unique way to experience the majestic mountain landscapes.

Austria: A Symphony of Tradition and Festivity

Our final stop was Austria, where the Christmas spirit was alive in every corner. The Vienna Christmas Market was a dream come true, with its illuminated stalls offering everything from handcrafted ornaments to mouthwatering strudels and mulled wine. Salzburg, with its Baroque architecture and snow-dusted rooftops, felt like stepping into a fairy tale. We also attended a classical music performance that added a touch of cultural richness to our holiday.

To top it off, we enjoyed a cozy, horse-drawn carriage ride through a picturesque Austrian village. Wrapped in warm blankets, we listened to the rhythmic clopping of hooves as we glided past snow-covered chalets and twinkling lights – a truly enchanting experience!

The entire trip was a seamless blend of natural beauty, cultural richness, and festive joy. Each destination brought its own unique charm, leaving us with unforgettable memories of twinkling lights, snowy peaks, and the warm glow of holiday cheer. Winter in Europe is truly a season to behold and this journey was nothing short of spectacular.

Our Zicasso travel representative made sure every small detail was organized and even double-checked the drivers, tours, etc, in advance. This is the perfect travel company and we will surely use them again! Our agents communicated with us throughout the trip to ensure everything was flawless! Thank you for the most magical holiday ever! We shall cherish these memories forever.