Italy Tours & Vacations for First Timers

The travel planner was wonderful to work with and really listened to what we were looking for on our trip to Italy.  She delivered what I expecting and so much more.  I highly recommend using this company if you are looking for an unforgettable trip to Italy.

trip to Italy for our honeymoon. Our goals were to visit Venice, Florence, and Rome, to eat good/authentic food, and to experience the culture and history of the cities. We wanted a more structured experience so we could pack a lot of activity into a short time with recommendations for restaurants and places to walk around in downtime to decrease the stress/ wandering/ time wasted trying to decide what to do when there. Our travel designer contacted us promptly after we initially reached out and really worked with us to figure out what were were hoping to experience while in Italy. She was also very timely and reliable in her responses addressed all of our questions and concerns completely. The tour guides for the tours she set up were all very knowledgeable and skilled story tellers. In addition to historical tours, we expressed interest in food tours and cooking classes, which were great experiences and so much fun! Our travel designer set up transfers between airports, hotels, and trains that went perfectly, really decreasing any confusion or stress. Overall the planning experience was easy, allowing us to just be excited to go to Italy and the trip was unforgettable. Cannot recommend the travel designer and this tour company highly enough!

and Zicasso did a top-notch job. The tours they set up were fantastic and gave us a real sense of Italy. Best of all they had a 24-hour service line if we ran into any issues-there were none but comforting to know we had a lifeline if needed. having a Ferrari to drive on our trip was an added bonus and Zicasso provided a simple, exact and stressless process to get us in the Ferrari.All-in-all, our first time with Zicasso was first class and looking forward to my next trip to Europe and it will be handled by Zicasso!paul s. m.

From our first contact to a travel specialist to subsequent interactions with our travel planner, our service was personalized, accurate and thoughtful. They carefully listened to our ideas and goals for the trip and then used their expertise to plan an itinerary that we would not have been able to accomplish through random internet searches. We travelled for 12 days. Every transportation connection and tour happened as planned with no confusion. We were able to experience "behind the scenes" activities that made our trip totally unique from the Italy vacations described by others. Our guides were very knowledgeable and personable. Each time it was time to go, we felt we were leaving behind a new friend. This travel team arranged for us to have a portable WIFI hotspot and this added greatly to our ability to navigate, find restaurants and keep in touch. 

by Zicasso and reviewing their preliminary proposals, we chose this one as our travel guide.  We worked directly with the co-founder and owner of the company who recommended, planned and implemented a most memorable Italy adventure for my husband and me.  She provided us with outstanding service both before and during our trip including: suggestions tailored to our tastes, capabilities, interests and budget; a very detailed itinerary with accompanying information; local highlights and restaurant recommendations; small tour guides and local contacts; and all hotel and transportation reservations from the time we arrived & departed from the airport.We had a very complex 2 week itinerary traveling by train, boat and private car with stays in Venice, Florence and Sorrento (as our base for Amalfi coast exploration).  We were met every step of the way (15 connections in all) with absolutely no problems or missteps.  In spite of the complexity of our travels within Italy, it was an incredibly smooth and easy experience; my husband and I never had to do a lick of work to make it happen. The owner worked her magic for us!  And she also provided us with a personalized mobile phone (preloaded with her contact info as well as her key staff members; as well as PDF copies of all our hotel, museum, boat trip and train vouchers for the trip in case I lost or misplaced my printed copies she provided to us a week prior to our flight to Italy).  She texted and called occasionally to check in with us and insure all was going smoothly.  The owner had the phone waiting for us at the front desk when we checked in to our 1st hotel, and she provided the return package for us to leave the phone with the last hotel the day we departed Italy.  Having the phone and knowing that the owner & her staff were available 24 X 7 gave us great peace of mind.  As it turns out, we never had anything go wrong at all during the 2 weeks, but we nonetheless appreciated the assurance we could get instant help from the travel company if needed. 

drivers and tour guides assigned to us were kind and enthusiastic.  We are totally satisfied with what this travel company did for us.  Our contact there were two travel designers.  They both answered all our questions without hesitation.  We found them both to be professional at what they did.  We don’t think our trip could have gone any better.

for my wife and me in Italy. We have used Zicasso for five (? I think, so many I've forgotten) luxe vacations throughout Europe and Australia. This travel company is one of the best agencies. Other than some vague inputs, we were not sure where and what we wanted to do. Our travel consultant created an intuitively-designed vacation that matched what we were looking for, even though we couldn't give her many details. Very high end, locations and activities we enjoyed and appropriate for our energetic, luxury style. The other travel agencies we consulted for this trip seemed to be creating generic, cut-and-paste vacations. Also, we appreciated that our travel consultant and her team helped us in real time during our trip, making dinner arrangements and other consultations. It is like we had a concierge always available.

to plan our 12 day vacation to Italy and Croatia.  At all stages, the planning for the trip was first rate and follow-on execution lived up to that same standard.  The team listened to our requests and customized a trip that was specific to our desires.  At the same time, the travel company provided enough guidance to make the planning process relatively painless.  Our Italian contact and Croatian contact were outstanding and tended to our needs before and during our trip.  Overall, I couldn't have asked for anything more.

in Italy. Our experience with this company would be best described as average and we were a little underwhelmed by both the experience and the value for the money we invested. We were really up front about wanting our honeymoon to feel special, and not a single hotel or tour made any comment or recognition about it. I've talked with several friends who couldn't stop talking about the attention and "above and beyond" service they received on their honeymoon. We didn't have any of that with the portion of our trip booked by this travel company, and were really disappointed by that. The tour we were most excited about was cancelled last minute due to weather, and we weren't offered any comparable alternatives or suggestions for how to fill our day. Instead, the company suggested we talk to our hotel and then sent over another tour option for another day that would cost us an additional $1,000 on top of the thousands we had already paid for the trip. The tours that we did take were fine, the guides we had were very knowledgable and nice. But when booking these through this company, they didn't have a lot of knowledge about what the tours would contain and I think if we had known at the time of booking, we would have chosen other activities that were more romantic and tailored to us. My advice is that if you feel comfortable finding and booking hotels on your own, you don't need an agency like this company—because that's essentially all that was done for us along with a few walking tours. And you could certainly find a better value on those rooms elsewhere. 

that we could have imagined.  My travel specialist and his team at the travel company are total professionals and planned a trip, tours, accommodations that were perfect for our small group of 4 that was the first trip to Italy for all of us.

The travel designer from the tour company did a fabulous job of listening to the type of trip we wanted and planning the itinerary. All the hotels were very nice and centrally located. We were able to walk to most of the sites. To have hotels, transportation, excursion to wineries & medieval towns, "skip the line" tickets & guides all prearranged made our trip trouble-free and allowed us to focus on the beauty & bounty of Italy.

Thank you so much travel team. tutto bene

We didn’t know where to begin when planning, therefore we reached out to this travel team. From the moment we talked to our travel designers about our ideas of what would be our dream honeymoon and told them our budget, they took off planning. When they came back with the preliminary itinerary, you could see they took into account our wants and needs and customized it based on our conversation and their expertise. You could also tell throughout the planning process that they were passionate about putting together the most memorable Italy trip possible. The itinerary was beyond clear, organized, easy to follow, and thorough. They went above and beyond every step of the way. Our honeymoon was soooooo amazing!!!!! Yes, the scenery and culture of Italy has a lot to do with that. However, if we didn’t have the travel designers as our agents, we don’t think it would have been as perfect of a honeymoon as it really was. Everything went extremely smooth throughout our whole trip. We HIGHLY recommend this professional, hard-working, kind, and helpful business. We are so happy we chose this travel team and we feel safe to say that anyone who chooses them will be extremely pleased as well!