Rome, Florence, and Venice: Highlights and Hidden Treasures of Italy Tour

The travel professionals at Zicasso’s travel company worked with us for over a year to plan the most amazing 14-day tour of Venice, Florence, and Rome. They were beyond patient and kind, fielding my endless questions and providing assurances for every detail. Every day was jam-packed with guides and travel. Well, one really doesn't know until you get to Italy, right?

Upon our late-evening arrival to Venice, we had our personal escort waiting for us at the airport, with private transport to our hotel in Venice. She did not leave until we had our bags in the lobby. I knew right then and there we had made the right choice with the travel company.

We found that everything was taken care of by the travel company, down to the smallest detail. Every guide, and there were many, came to our hotels to greet us and escorted us back to our hotel upon conclusion of our tour. Every single guide was a treasure. We never had to hail a taxi, which to me was the most amazing thing, as the travel company had private drivers picking us up or waiting for us at hotels and train stations.

Upon leaving Venice for Florence, our personal escort from the airport was waiting for us at the hotel, with a water taxi to the train station. She walked us through the train station and showed us how to find our gate for our train to Florence. Upon arrival in Florence, we had a private driver waiting for us for transport to the hotel. Same from Florence to Rome, Rome to Naples (for Pompeii and back to Rome).

We had multiple food tours and they were all amazing. We spent every day with private guides. Believe me, the travel company knows the very best guides in Italy. They are there 24/7 for you if things don't go as planned. Trust me on this.

In Venice, our tickets for St. Mark's Basilica that were reserved for our guide disappeared. There we were, no access. Our guide tried to secure tickets on her own and access was sold out. She called the travel company, which somehow secured access, even to the second level, where we could visit the four bronze horses.

Did I mention our day in Tuscany? The travel company insisted we were spending too much time with tours and insisted we take a day in Tuscany. We visited a vineyard in Tuscany for what turned out to be a private tour and lunch hosted by the vineyard owner. We had a table set up overlooking the vineyard and indulged in what may have been the best food we experienced in all of Italy. Everything was made on-site and perfectly paired with the vineyard wines. We were entertained by her three wonderful dogs, two of which were lovable and goofy Labrador retrievers. What a perfect day!

Without a doubt, the travel company is the finest travel agency we have ever had the privilege to work with. As I said earlier, everything was taken care of, nothing was missed: drivers, trains (business class), guides, food tours. The best vacation we have ever had.

Thanks for organizing a great trip to Italy for us. We had a great time. The entire experience working with Zicasso's travel company was professional. They were responsive, on top of things, and helped plan and execute a positively memorable trip to Florence, Venice, and Rome.

Hotels: All hotels met our needs. I would rate the hotels across quality of room/property and quality of service on a scale of one to five:

Our hotel in Florence: Quality of room 4/5; Quality of service 5/5.

Our hotel in Tuscany: Quality of room 3/5; Quality of service 4/5.

Our hotel in Rome: Quality of room 5/5 (best room); Quality of service 4.5/5.

Guides and drivers: All guides and drivers did a great job. They were punctual, gave us good information, and were friendly. I want to specially recognize our driver in Florence/Tuscany, our guide on June 26 in Florence, and our guide for the food tour in Rome for doing an exceptional job.

What could’ve been better: Given the hot weather, which is outside everyone’s control, some days felt cramped. In Florence, after the guided tour of Florence, we had the cooking class. As a result, we could not do the planned climb up the Duomo dome. In Venice, if we did it again, we would choose a different location and hotel.

Overall, we ended the trip with very fond memories of Italy. There is so much more to explore in your beautiful country and we will be back. Thanks to the team at the travel company.

The trip was awesome. The accommodations were very nice. We just did not realize how much walking we would do, but we managed. There were a few hiccups, but nothing major.

Our transport from the airport to the hotel in Venice went smoothly. We definitely appreciated the private transfer after seeing the crowd on the public transportation. My sister was a little disappointed that the gondolier did not sing to us in Italian, but she thought the ride was very relaxing. The tour guide for St. Mark's was very knowledgeable and informative. Venice was a lovely and unique city. We were surprised by the narrow walkways/streets and canals; but came to appreciate them. It gave Venice its charm. The transport from the hotel to the train station was right on time and the guy at the train station was great. He explained exactly what we needed to do to catch the train to our next destinations. We really appreciated his help.

The transport from the train station to the car rental agency was okay. The driver spoke little English and the A/C did not work in the vehicle. The driver did try everything to work the A/C and did apologize that it was not working. The driver dropped us off at the wrong spot at the rental car place. He dropped us off where you turn in the cars.  We had to walk to where you rent the cars with our luggage. The car-rental line was extremely long and somewhat confusing. There were no instructions to take a number. We only knew because a nice couple informed us to do so. And there were so many other car-rental places with no lines. 

We explored Cinque Terre, Pisa, and Florence during our time in Impruneta. We really enjoyed the cooking class and winery tour you scheduled for us; our guide was a great teacher. Driving in Florence was a little confusing with the ZTLs, but I think we did okay. Little did we know how much we would appreciate the ZTLs while walking around in Florence. We walked and shopped in Florence. We even did a tour at the Accademia Gallery to see the statue of David. 

Returning the vehicle was way easier than renting it and our next transport picked us up right where we were dropped off. We felt very comfortable navigating the train station for our train ride to Rome, thanks to the train station lesson we received from the guy in Venice. The train rides went very smoothly. The transport from the station in Rome to our hotel went very well. He literally dropped us off right in front of the hotel.

Rome was different. It had the narrow, quaint streets between buildings which made Rome very walkable. However, we did not expect cars/motorcycles to be driving down these narrow streets as well. It made for interesting walks. We really enjoyed our tours with our guide. She was very knowledgeable and informative. She also allowed us to go at our own pace. Needless to say, our pace became slower than usual from all the walking we already did in Venice and Florence. Our feet were starting to hurt, even though we wore comfortable shoes the whole time. We also enjoyed the Vatican Necropolis. I was extremely humbled that I was able to kneel and pray before the actual remains of St. Peter. I am very grateful we were allowed to get into that tour. Although Rome was different, it was very historical and a lot to take in. There was just so much history everywhere you turned. Rome was really inspiring.

Our transport from the hotel back to the airport was on time and went very well. The driver spoke very good English and gave us some additional interesting facts while on our way to the airport. We were ready to go home, but also sad to be leaving.  

Thank you for putting the details of the trip together. The trip would not have been as great as it was without you.

It was well organized and met my needs completely. The guides and drivers (except for the one to the airport on 6/23) were great. I was particularly surprised and pleased by the art tour on 6/22.

We chose Zicasso’s travel company to organize a nine-day trip to Venice, Florence, and Rome for our family of four adults. My wife and I are in our 50s and our two sons are in their early 20s. We all love to travel, but have a range of interests when it comes to experiences, activities, and cuisine. The travel company created an itinerary that gave each of us something memorable.

Everything was planned and executed with care. Hotels were thoughtfully selected, transportation kept us moving without feeling rushed, and every tour guide was exceptional. The team also checked in periodically to make sure we were having the best experience possible. We've traveled internationally many times and this ranks among the very best.

Nine days is just a taste of what Italy has to offer, but our "sampler" tour left all of us excited to return and explore more.

My trip was fantastic! Every single minute of it! I was in Europe city-hopping for 16 days and every aspect of the trip was perfect! My travel specialist and her team, who planned my trip and gave me support throughout it, couldn't have done a better job - it truly was the trip of a lifetime!

We started out planning it about a year ago. I contacted Zicasso about planning a multi-city trip and I listed the places that I wanted to visit. I am a woman traveling solo, so I asked for guides for many places that I wanted to visit - people who knew the cities and the best way to get around, great places to eat, etc. The guides were awesome - I had four of them and they each had a background in history or art history, so they were perfect companions to visit museums and palaces with.

I also had a somewhat unusual request - I wanted to go to thrift shops in three cities. I strongly believe in recycling and finding a new home for pre-loved items. I did end up going to thrift stores and some shops featuring local designers and artisans, and found some absolute treasures to take home with me! And I spent one wonderful morning at a Paris flea market with my Parisian guide, and we had a grand time! I found some jewelry and a small piece of art to take home with me. She had me try my first crepe (I've never had one before) and also something that I'm going to misspell that, when pronounced, sounds like "shoe" - yummy!

I wanted to see a show at the Moulin Rouge, but did not want to go to a club at night by myself, so my guide escorted me and we had a wonderful time! Similarly, I wanted to go to a jazz club one evening and my guide escorted me there, where we had a blast! She accompanied me to the Louvre and made sure I got to see all the pieces I was interested in seeing. She also took very good pictures of me at all the spots we visited so I could send them back home. I'll give her a 5+ star rating as a guide! She was just lovely!

My next stop was Prague and my guide was just as superb! She introduced me to espresso tonics (I'm sipping one right now as I've been making them at home - I love them!) and she gave me a wonderful guided tour of the city. The next day we did some thrifting and visited stores featuring local designers. Again, I found some treasures. Another 5+ star guide!

From there I took the train to Vienna, where my guide brought me on an amazing walking tour of the city. She was so knowledgeable about the city and its history - you could tell it is her passion. She also brought me to thrift stores and local artisan shops and again I found even more treasures! We visited museums and enjoyed lunch and coffees together. And she escorted me to a blues club one evening where we had a blast listening to live classic American blues (my real love, along with jazz). My guide is just so delightful! Highly recommended if you are interested in visiting Vienna.

From there I flew to Venice - my final destination. My guide was so knowledgeable about the artwork that we saw at the Peggy Guggenheim Collection - it felt as if by seeing the paintings we were visiting old friends of his! And he also took me to see Doge's Palace and on a gondola ride.

On day two in Venice, we went by boat to Murano, where we visited the glass factory and saw the glassblowers working. I had done very well at sticking to my budget for the trip until I got to the Murano factory showroom. I love glass and the pieces they were selling were all sublime! So much work went into them. I ended up buying two pieces that are being shipped to me so I did not have to worry about transporting them on the plane. And our tour guide at the factory even gifted me a necklace that I'm wild about after serving me prosecco in a handblown glass.

From there, we headed to the island of Burano and had lunch. I've got wonderful pictures of the colorful houses there. As I said, the trip could not have been better. The hotels were all fabulous in each city - centrally located and an easy walk to restaurants and shops. The beds were super-comfortable and each room was very quiet - I slept like a log from all the walking that I did every day.

I even managed to send postcards to friends and family from each city - not an easy task since not many people use snail mail anymore! But my guides were all determined to help me find postage and they did - every one of them!

Each hotel offered breakfast and the food was delicious. I'm on a keto diet but came off of it for this trip so I could enjoy the local specialties. The breakfasts were all buffet-style and offered everything you could imagine - eggs, bacon, sausage, all kinds of breads and rolls, pastries, fresh fruit and juice, yogurt, and the best coffee! Every hotel had an excellent buffet. They were all 4-star hotels and each room was charming. The staff at each hotel were also very accommodating, wanting to ensure that I had everything I needed.

There is nothing that the travel specialist and her team left out. Her team even arranged for a last-minute guide to help me get from my hotel to the airport in Venice and make sure I was at the right ticket counter (I was a little concerned about finding the water taxi and then finding the right place to go at the airport). He wheeled and carried my luggage, which by this time was heavy!

The whole trip was perfect and I'm hoping to return in a couple of years. I'd like to make a trip to the Christmas markets in Europe - especially Prague and Vienna - and you know which guides I'm going to be requesting! The whole experience was top-notch! Have no concerns at all about working with this company - they're the best! I thank each and every one who was involved in my trip. It really was perfect!