Austria Travel Guide

The service provided by our guide, Zicasso’s travel specialist, was outstanding. He was in constant contact as we planned for the trip and suggested an excellent itinerary. We were very happy with how he prepared us for the trip.

The trip itself exceeded our expectations. The travel specialist and his team were always available and intently listened to our requests along the way, adjusting our trip accordingly.

The accommodations were very much in line with our expectations and in locations that were perfect for the sites we visited.

We quickly bonded with the travel specialists. Again, they made high-quality suggestions and reservations whenever we needed them. It felt like we were traveling with friends when they accompanied us during the trip.

Finally, it was just nice to be treated so respectfully when we were in countries where we had never traveled. We learned a great deal about the histories of Germany and Austria, and shared insights about our home country with them as well. That truly made the trip.

Overall, this was a great experience. We had good communication with Zicasso’s travel agent and were able to fine tune the trip to be exactly what we wanted.

This was our fourth trip using Zicasso to find travel agents. All have been outstanding. My wife and I just returned from a fabulous nine-night, eight-day trip to Vienna and Budapest. Our private tour was arranged through our travel specialist. He did a terrific job from beginning to end. He was very responsive to tailoring our trip to our interests and made excellent suggestions in the planning phase. The private tour guides he arranged in both cities were excellent and the excursions to the countryside and Danube River at night were highlights.

All transfers to and from the airport and train station were on time, courteous, and comfortable. All of the excellent accommodations were clean, comfortable, and well situated, allowing us to easily walk to most sites and landmarks. For any that were too far, the metro station was only a block or two away. The included breakfasts at the accommodations were also excellent.

As noted, the travel specialist provided outstanding service before and during the trip. He was friendly and reliable, and his communication was outstanding. It was rare to wait more than 24 hours for a response to any question or concern, and he checked in a few times during the trip to make sure all was going well.

The detailed itinerary and all tickets and vouchers were sent via an app, which worked extremely well and even had links to Google Maps for directions to various sites. The travel specialist also included useful information on local customs, currency, travel/passport requirements, weather, etc., prior to the trip to help us with our preparations. He also provided 24/7 contact information while on the trip in case we had any problems, but we never needed to use it. We highly recommend the travel specialist and the tour company if you are planning a visit or excursion to Central Europe, and would not hesitate to employ him again.

Zicasso's travel specialists did do their best to please me as a customer. I would highly recommend them.

Zicasso’s travel specialist did a great job planning what we asked him for. We had a group with a 20 y/o, a 50 y/o, and an 80 y/o. There was just the right amount of touring, availability of free time/hiking, and outside for all of us.

Our driver and guide was attentive, took us to places he knew we would enjoy, interpreted some German for us when we were in a special service, and anticipated our needs before we did (food!).

My mother is 83 years old and just last night asked me if I had a phone number for the travel specialist so she could call him and tell him what a great trip she had! That is success for me! Thank you so much!

Zicasso’s travel specialist did an amazing job planning, listening, and communicating with me during the planning process of the trip. During the trip, he made sure everything ran smoothly. I highly recommend using this travel company for your trips! This trip was amazing. All guides were knowledgeable and we thoroughly enjoyed every moment of the trip.