England Family Vacations

Zicasso's trip planner worked with my family for the better part of a year planning our big family trip. She provided exceptional service and planned every detail of our trip. We have a large family, with lots of moving parts. There were many changes in the itinerary along the way and she rolled with all the many changes. She was always polite, courteous, and graceful in her many interactions with our family.

She listened carefully during our initial conversations to help us plan the best trip possible. Being a large family, with multiple generations, she really created the best possible experience, taking in everyone's wishes. Working with her was very relieving, knowing she was taking care of all the details.

Our family's trip took us from the States to Ireland, Scotland, and England. We traveled on planes, trains, ferry, and drove a car. Our trip planner arranged every detail meticulously. We stayed in lovely, quaint, boutique hotels, ate the most wonderful foods, saw the amazing sights, and UNESCO World Heritage Sites across all three countries. From the Cliffs of Moher to the Culloden Moor Memorial to Stonehenge to castles grand and desolate; from beautiful cathedrals to old abbey ruins; from little country pubs to Michelin-starred restaurants; and even spending a couple days in an actual 17th-century castle, every minute was amazing! Truly amazing!

Zicasso's travel company formulated a graduation trip for myself, my wife, and my son in July 2026. They arranged drivers, airport transfers, train fares, hotel accommodations, tours, and logistics. We visited Bath, the Cotswolds, London, Portsmouth, and the Goodwood Festival of Speed while in the United Kingdom. They made the itinerary seamless and logical, allowing us to visit all the sights and landmarks we wanted to experience. They were also available via WhatsApp for any concerns or issues that arose.

Our hotel in London was so nice, especially because it was equipped with air conditioning, as it was hot in London! It was conveniently located in the heart of Covent Garden, with so many shops, restaurants, and things to do just steps away, while also being within walking distance of Piccadilly, Chinatown, and many other areas.

Our accommodations in Portsmouth were comparatively lackluster, but kudos to the travel specialists for making valiant efforts to rebook alternate accommodations. Unfortunately, due to the Goodwood Festival of Speed, most, if not all, hotels in the region were fully booked. Thank you for the kind gesture!

Overall, it was a wonderful trip and enjoyed by all of us.

I would recommend the travel company if you're ever seeking a personalized holiday itinerary in the United Kingdom!

In the end, we were not happy with the level of service and planning this travel company provided. I can give three specific examples.

We had a travel day from Kent to the Cotswolds, which was a three-hour drive without traffic (in actuality, it was a five-hour drive the day we did it). You booked us for a 1 p.m. tour at Chartwell on the same day we would be transferring to the Cotswolds. We requested this be changed because, had we kept to this original plan, we would not have started our journey to the Cotswolds until 15:00 at the earliest, and we would not have arrived in the Cotswolds until very late in the evening. I requested the Chartwell visit be rescheduled, but this is something I should not have had to do. You should have had the foresight to look at the schedule for that day and see that a 1 p.m. tour of Chartwell, followed by a three-plus-hour drive to the Cotswolds, was not advisable.

We had a car, but when we arrived at our hotel in Bath, we did not have hotel parking reserved, and we had to park the car in a public car park far from the hotel.

We requested twin beds at the hotel in Bath and were told we would have them. Yet, when we arrived at the hotel in Bath, they had no record of the request for twin beds. Because of all this, we would not work with the travel company again, and we would not recommend the company to others.

We absolutely loved our England adventure and already wish we could go back. It was a perfect balance of English countryside, history, and culture.

All our hotels were wonderful. The lodge in Broadway was such an extraordinary place to stay—the property was so historic, but the rooms and amenities were modern. We loved the pool and gym, and delicious food/drink they offered. We also took advantage of the playground down the street every evening after dinner—it had a zipline and a beautiful vista. The lodge at Warwick was also amazing, such a fun place to stay for families with young kids. We also really enjoyed our hotel in London. The location was ideal as we could walk to restaurants and we had a tube station right there.

Our drivers were also very professional and friendly, and made the transfers between locations so simple and stress-free for us. Honestly we have nothing but good things to say about every moment of this vacation, from the afternoon tea to the "Harry Potter" studio tour.

Our trip to Scotland and the Isle of Man was fantastic! Every detail was thought out and executed flawlessly. The travel company listened to our thoughts and worked with us to make our vision a reality. They were exceptional.

Our hotels were first-rate, our tour guides were friendly, knowledgeable, and personable, and our tours were informative. The "extras" like the falconry experience and luxury picnic in the Highlands were outstanding.

They used a travel app to communicate and update us throughout the trip. I can't say enough about how useful the app was and how it took all the stress out of the trip. The app contained our schedule, names and contact information for our guides, tickets for our pre-paid tours, etc. It also was the means of communication with their staff.

We wanted to give a special thank you to one of the travel specialists. We had one day where we decided to rent a car and drive ourselves from Heysham, England, to Inverness, Scotland. While they were not involved in renting the car or coordinating the day, she proactively sent us suggestions for stopping spots along the way and even arranged for food and drinks upon our eventual arrival at our hotel in Inverness that evening. She went above and beyond our expectations to ensure we were well cared for.

I will definitely recommend this travel company to anyone I know who is planning a trip to Scotland. And I will be using Zicasso again in the near future as I begin planning a family trip to Spain in 2027.

Zicasso's travel company helped create a wonderful UK trip for my family. Their fine attention to detail, along with a spectacularly planned itinerary, was greatly appreciated. From our drivers to amazing tour guides - the one in White Cliffs of Dover, the one in Ireland, and the one in Scotland - this trip was spot-on perfect! 

The travel company's app was extremely helpful and user-friendly, and the lodging facilities chosen were perfect. In particular, the hotels located in the heart of each city made walking tours and exploring ideal. In addition, pre-planned excursions and activities added to an overall positive experience.