Spain & Portugal Tours

We had an excellent trip! We loved the tours and how the Zicasso travel company was accessible during the duration of the trip. We encountered one issue, but the team responded and worked with us to resolve it.

The planning experience was wonderful overall. From the initial conversation about what my family was looking for to the final touches to the itinerary, Zicasso's travel expert was engaging, responsive, and helpful.

The accommodations he selected for us exceeded expectations; they were spacious, beautiful, and well-located. The tours/activities suggested were really fun and gave us a sense of the locale in a unique and memorable way that fit our family well. Once we were in-country, communications were easy and helpful. We felt very well cared for.

Payment to our travel company was easy and it was a real pleasure once we were in-country to have all the identified items already paid for. I would definitely book a trip with them again.

Zicasso's travel specialists were absolutely fantastic! They had everything organized perfectly and they were there to help us out all the time!

We had a great trip! We had a few glitches, but they were taken care of quickly! We would definitely use Zicasso's travel company again!

Thanks!

You did a great job!

The trip itinerary and guides provided in Barcelona, Porto, the Duoro Valley, and Madrid were excellent. They were very knowledgeable, professional and personable, and spoke excellent English.

Most of the drivers were very good, but we were surprised that some of them did not provide bottled water for half-day tours (we had to ask and stop to buy it). This was a minor nuisance, but given the price of tours and previous experiences, a simple expectation, as well as having the car cooled down and AC on during hot days when being picked up.​

The tour manager did an outstanding job overall, but could have improved on some specific requests that seemed to be either forgotten or missed regarding an electric scooter/wheelchair we rented that caused some issues during pick-up and drop-off. Otherwise, working with her was a very good experience.

We enjoyed the trip. The guides were good, although our guide in Lisbon provided a little bit too much history. But he was very knowledgeable and we enjoyed his tours. The communication with the Zicasso company through WhatsApp was very good and they were very accommodating to upgrading our transport vehicle because our luggage was large. The food tours were good. We enjoyed all the sites that we saw. Barcelona, especially, was great.

We stayed at four hotels. Only the hotel in Porto was a disappointment. The other hotels were good and we were very comfortable. The breakfast that was served at the various accommodations varied in quality, but the breakfast buffet in Lisbon was extremely good. The hotel in Porto was definitely not a four-star facility. The local airline definitely does not have its act together. When we left Barcelona to come home, the line for the airline was about five or six times the length of every other line. I would have definitely been willing to pay a higher amount for a business class seat in order to use the very short line in the Porto airport.