Asia Tours

Zicasso’s tour company was incredible. From the planning stages to the execution, they were following along as we were on the trip and helped solve the few minor issues that arose. All of the guides were wonderful, as were the suggested excursions and experiences.

We had a well-organized itinerary, with great guides, great drivers, and a comfortable van. Hotels booked were also great.

We really enjoyed our trip to Japan and Vietnam. Zicasso’s tour company was very pleasant to work with—crafting our itinerary and answering my questions. We received a free dinner in Hue and an upgrade to business class on our flight from Danang to Osaka (very much appreciated). Our hotels and guides were good quality.

Zicasso’s travel specialist and his team were nothing short of amazing. First, planning the trip with him was a pleasure. We had multiple calls and Zoom meetings to refine and discuss our proposed itinerary. His knowledge of the area was invaluable as we made these decisions. After booking, his communication was superb. For example, we wanted to add a private boat day, scuba diving, and surf lessons. He helped us each and every step of the way. When we struggled with the website for visas, his team immediately stepped in and filled everything out for us and sent us the visas. Upon arrival late in the evening, he met us at the airport. This became a pattern as we moved all over Bali. As soon as we would emerge from our private, limo-like vehicle, he would be standing there with a handshake. He was available 24 hours a day during our entire trip. A simple text message to him would get me dinner reservations, late checkout, or early check-in at hotels, etc.

The hotels he selected were spectacular, and the rooms we received were often more of our own compound than a hotel room. Two places we stayed had multiple buildings as our accommodations.

The guides he hired for us were immediately like family members and our driver (who was with us for our entire two-week stay) was really good. Bali has some of the narrowest streets I've ever seen and he piloted our car with extreme skill. By the way, everyone spoke English like it was their first language.

The last detail I'll include (I could go on for pages and pages) was that the travel specialist provided us with a WiFi hotspot with unlimited data for our use during our entire stay, which proved invaluable.

We can't wait to return to Bali and we will definitely use this travel company again.

We had a great experience on our recent trip through Zicasso’s tour operator. All hotels were nice and all guides and drivers showed up on time and were very friendly. They delivered on their promises, which helped make the trip special.

From start to finish, our experience with Zicasso’s travel company was truly exceptional. Before booking our Bali trip, I did extensive research and spoke with at least seven agencies, but from my very first conversation with the travel specialist, I immediately knew this company was different.

What stood out most was their approach. Instead of launching into generic recommendations or trying to sell us a prepackaged itinerary, the travel specialist first asked us what we wanted from this trip. She wanted to know what we envisioned, what mattered most to us, and what kind of experience we hoped to have. She even asked whether I had done my own research and if I already had ideas about where we wanted to stay, which I deeply appreciated. That level of respect for a client’s own planning and preferences was something no other agency offered, and it spoke volumes about how thoughtfully they operate.

Most importantly, every recommendation the travel specialist made was centered around the fact that we were traveling with our 18-month-old. She carefully curated an itinerary that was luxurious, beautiful, and memorable, but also genuinely baby-friendly at every step. The accommodations were spectacular five-star properties, perfectly suited for a family with a young child, and every activity, transition, and destination was chosen with comfort, convenience, and family enjoyment in mind. They provided everything from cold water bottles daily to a baby seat for our young one. The travel specialist somehow managed to create a trip that felt indulgent and completely practical for traveling with a toddler. It was a rare balance and something we are incredibly grateful for.

And then there was our guide, who was simply extraordinary. We cannot speak highly enough of him. Traveling internationally with an 18-month-old can be demanding, but he took it upon himself to help care for and entertain our son in ways we never expected. He gave us the gift of being able to fully enjoy Bali, our meals, the sights, our experiences, and even simple moments like taking family photos because he was always there with warmth, patience, and genuine affection for our little one. He became so much more than a guide; he became part of what made this trip magical.

Our driver was equally wonderful. He was kind, attentive, and incredibly engaged with our son. In fact, our little one learned both of their names and frequently asked for them, often preferring their company over ours, which honestly says everything about how special they both were.

This wasn’t just a well-planned vacation. It was a deeply personalized, thoughtful, and unforgettable experience created by people who genuinely care about their clients. We left Bali with beautiful memories, immense gratitude, and the feeling that we were cared for every step of the way.

If you are considering booking with this agency, do so without hesitation. Their professionalism, attention to detail, and genuine heart are unmatched. We could not recommend them more highly.