Thailand & Cambodia Tours

Our trip was seamless from start to finish. We were thoroughly impressed by the expertise and attentiveness of our local guides—their knowledge, perfectly timed tours, and the thoughtfully planned itinerary by the Zicasso trip planner made for an exceptional experience.

We had an amazing, nearly three-week trip throughout Southeast Asia. Zicasso's tour operators did an incredible job planning all of the details of the trip. In general, I am not easily impressed and I tend to be pretty upfront with my criticism. In this case, I was truly impressed. I really don't have any criticism about the whole experience.

This was a very complicated trip, with eight cities/locations and six internal flights. We had great communication in the months and weeks leading up to the trip. They were receptive to all of our requests and they gave very good advice when we had questions.

All of the guides were great. The hotels were amazing and all of the details of the activities, transfers, and internal flights were well thought out and well coordinated. I was so impressed by their attention to detail. They were also willing to be flexible and able to make changes, even during the trip. I was able to reach them throughout the trip by WhatsApp and they responded quickly every time. I would recommend them wholeheartedly.

Zicasso’s travel agency worked patiently with us over several months to organize a perfect four-country tour through Indochina, doing exactly what we asked, including a Khmer cooking class with a local chef.  

We were met on arrival in each county by an experienced English-speaking guide who was well-versed in the history, geography, and culture of each location, and they were just delightful people too. They took us to rural villages and through urban mazes to get a close look at the daily life of the citizens. We chatted with farmers in the field and had meals in local homes. Our agency booked amazing hotels for each stop, from an eco-lodge in the mountains of Vietnam to a spectacular seaside resort in Thailand. 

We had contact names and numbers for agency representatives in each country. They were incredibly responsive, even after hours, when we had a small medical issue. They gave us a completely seamless experience from arrival to departure, with no wasted time. Vacation time is very precious, so we prefer to work with professionals who know the area intimately and take the time to understand our objectives rather than pushing a canned itinerary.

Everything worked out great. Zicasso's travel company was super-supportive.

Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

Zicasso referred us to two agencies. We chose this travel agency. The travel agent listened to what was important to us for our trip, offered advice, and planned the itinerary. The travel specialists were available throughout our trip. They were very helpful when one of us became ill, reorganizing hotels and flights. 

All the guides and drivers were good and punctual. The logistics were all done well. All tours, dinners, and everything in the itinerary were honored.