Southeast Asia Travel Agents & Reviews

I enjoyed working with Zicasso’s tour company. They were very responsive to my request and planned the perfect itinerary for my family.

All the day tours and the guides were highly experienced and a lot of fun to spend time with. The elephant sanctuary was clearly a highlight, as were both boat tours of the amazing islands off Phuket.

All the hotel accommodations and services were top-notch. We especially enjoyed the restaurant recommendations in each area.

The trip app was very helpful and we appreciated the daily communication and document sharing of boarding passes.

Overall, we truly enjoyed our first visit to Thailand. It is a very beautiful country, but more importantly, we found its people very friendly and welcoming.

This was my fifth trip using Zicasso and they have never disappointed me or my grandchildren, who have accompanied me each time. They introduced me to our travel company and fulfilled all our needs and beyond.

The trip with Zicasso’s tour operator was truly unforgettable. From the moment we booked with them to the very last day of our vacation, everything was seamlessly organized and executed. The attention to detail was impeccable, ensuring we could relax and fully immerse ourselves in the beauty and culture of Vietnam and Thailand without any worries.

The itinerary they crafted for us was well-balanced, offering a perfect mix of sightseeing, cultural experiences, and relaxation. The accommodations were luxurious and exceeded our expectations, providing a comfortable retreat after each day's adventures.

The tour guides were incredibly knowledgeable, passionate, and friendly, enriching our experiences with their insights and local expertise. They made sure we didn't miss out on any hidden gems and helped us navigate through each destination effortlessly.

Overall, our travel company exceeded our expectations in every way possible. We highly recommend them to anyone looking for a premium travel experience in Asia. Their attention to detail, personalized service, and dedication to customer satisfaction truly set them apart.

My sisters and I took our father back to Vietnam this spring and I can't express how great it was working with Zicasso’s travel agent. We had an aggressive itinerary (as one does when you want to see everything!) and our agent was somehow able to make it all work. Having someone to plan all the logistics (in-county flights, hotels, drive times, etc) made the trip much less stressful than it would otherwise have been.

However, what really made our agent and the company stand out was the attention to detail and the guides. Our agent met us at our hotel one day and had a gift for my dad… a small Vietnamese cyclo. It was something my dad had been mentioning as being very memorable and our agent went out of his way to buy a small one as a gift. A very cool gesture.

The guides our agent hired were also very knowledgeable and paid attention to every little detail. They had no problem getting away from the itinerary and exploring something we expressed an interest in exploring or doing as we went along. We spent time at the post office sending our loved ones postcards and driving down lots of tiny roads searching for areas of the delta that looked familiar to my dad.

Even after our trip was officially over and we were relaxing at our hotel on the last night, one of our guides showed up with the ingredients to make banh mi sandwiches because we mentioned wanting that for dinner. His favorite place was too far for us to get to from our hotel, so he drove there himself and delivered it to us as a final surprise. He perfectly embodied the Vietnamese people and how warm and inviting they are.

I highly recommend our travel company and wouldn't hesitate to use them again on our next trip to Vietnam!

My husband and I booked our honeymoon in Thailand with Zicasso's travel agency. We worked with our travel agent to plan it and the itinerary was incredible! I barely had to do anything. He booked all of our activities, hotels, and transfers.

Transportation:

We went to four locations (Bangkok, Chiang Mai, Koh Samui, and Krabi) and each time we traveled internally, a guide would drop us off and pick us up. Truly door-to-door service! We also had a private guide and driver for each of our planned activities. Our domestic travel was so incredibly easy and we were super lucky to have all of them be on time and seamless! Our tour operator monitored all the flights and before our honeymoon, made sure to update a couple whose times had changed to ensure we got to our destinations with enough time.

Activities:

We wanted our honeymoon to be equal parts adventure and relaxation. We spent the first half of our trip in Bangkok and Chiang Mai. We toured temples, did a street food tour, took a day trip to a floating market, spent a day learning to cook with a local family, spent a day with rescue elephants, and visited a gorgeous national park, to name a few things. All were private tours with private guides! A shout-out to our amazing guides in Bangkok and Chiang Mai. We then spent intentionally unstructured time at the beaches of Koh Samui and Krabi (I’d recommend Krabi over Koh Samui (I was the one who added Koh Samui to the itinerary, but should have listened to our travel agent!). Krabi was so perfect for a honeymoon.

Accommodations:

All were five stars and beautiful! We had cute honeymoon welcome gifts everywhere we went.

In summary, it was so worth working with our travel team to plan a stress-free honeymoon. We had an incredible time and couldn’t have loved it more!

We had an amazing trip which was pretty much faultless. Everything was easy and very well organized, and any small thing that we wanted addressing throughout the holiday was actioned immediately. Our travel specialist was great and frequently checked in throughout the holiday.

Before the holiday, our travel specialist offered many ideas of what to do but worked really closely with me on preparation as I liked many ideas but there were particular things and hotels we wanted to go to, and these were all incorporated. Our travel specialist also helped with Visa preparation, etc.

On our last day before we left for the airport, our travel specialist called the hotel for a final check-in, which was lovely. Both my husband and I have high standards, and we came away from this trip thinking it was one of our favorites, and we travel a fair bit. Thanks to the travel company and, in particular, our travel specialist.

Although frequent travelers, this was our first trip to Asia. We greatly wanted to visit Thailand, but were uncertain how to proceed in planning our trip. Through Zicasso, we came into contact with our travel agent. We had great conversations with him about our interests, what we were hoping to experience in Thailand, and our travel style. He put together an initial travel itinerary, which we subsequently modified in follow-up conversations. Our agent was great to work with and we felt very involved in the process of setting up our trip.

We have now returned from the trip and it was wonderful, or as my wife keeps telling people, magical. The attention to detail was impressive. The accommodations were first-rate. Travel occurred as planned, with air and land travel within Thailand going without a hitch.

My wife has food allergies and was very concerned about how she would manage in Thailand. Our agent made sure our hotels and excursion providers were well informed of her dietary restrictions ahead of time and she was able to relax and enjoy herself without worry. As an example, when we went to the breakfast buffet at our hotel in Bangkok, a staff member approached us and went over their buffet, telling my wife which dishes to avoid.

The best part of our trip was our guide. He was a wonderful person who took great joy in sharing his vast knowledge of Thailand with us. The excursions we took were enriched by his presence.

Our agent was readily available to answer any questions we had as our travels progressed. We felt that his company’s resources were available to us throughout our travels and that he had our backs. I would like to emphasize that we were extremely pleased with the company and are highly recommending them as we recount our trip with friends and family. I would not hesitate to work with them again in planning future travels.

Overall, we had a great time. First, I want to thank our Zicasso travel consultant, who helped us plan an itinerary that met all of our needs. She was very prompt and incorporated our feedback.

The trip was fantastic, and Zicasso’s travel company did a great job setting up all of the tours and arrangements, including the transit cards, train tickets, and Wi-Fi device.