Thailand & Vietnam Tours

The recommended hotels were nice. All flights were well coordinated; however, travel time between regions was not well thought out; in some cases, it took 2 days to get from one itinerary destination to another. We were dropped at the wrong hotel in one instance and pre-arranged fast track service was not provided in a major airport. Tour guides and drivers were ok. Many of the tours need to be revamped; some being pointless (planting rice in mud, taking a concrete boat ride through a shallow cave, cycling through rice fields on rickety bikes), others being unhealthy (a salt rice lunch, food tours), or way too far of a drive out of the way (the Mekong Delta from Ho Chi Minh City). More guidance should have been offered in selecting the travel months so as to avoid extreme heat and smoke pollution conditions in the first 3 weeks of our 6 week trip.

To our travel specialist,

We would like to thank you for putting such an amazing trip together for us.

Your hotel choices were spot-on! We were happy to be by the river in Bangkok.

In Hanoi, our guide was a walking Wikipedia. He adjusted our schedule to a perfect spot to see the train upon my request. The signature cruise on a lovely boat was a highlight of the trip.

Our guide in Ho Chi Minh City was great in communication. She reached out on WhatsApp before our arrival. We enjoyed the Happy Buddha and canoe experience.

The tunnel tour was very disappointing. We seemed very rushed and we listened to other tour guides for information. Lunch was at 10.45am and we arrived at the airport five hours before departure.

Our guide in Bangkok was so compassionate. She taught us about offerings and the lotus. The river location was perfect for us.

Our guide in Chiang Mai was very soft-spoken and gave us a fabulous tour. She wanted us to experience the “northern food!"

The elephant sanctuary you chose was perfect, with just the right amount of time.

In Phuket, we were not picked up by our assigned driver. Our guide was there with a driver. She was helpful in the airport upon our return to Hong Kong.

This was an amazing trip for both of us!

Thank you so much!

We traveled to Vietnam and Cambodia from May 8 to 22, 2025. This was my fifth trip through Zicasso. As expected, the itinerary was excellent and exactly what we were looking for. I did double my budget from what I initially sent to Zicasso.

All of the lodging selections were outstanding. Along with the tours of the Ho Chi Minh complex, Hue Imperial City, the Angkor Wat complex, and numerous other temples and pagodas, we experienced a cable car ride to a mountain summit, a walk through an ethnic village, a water puppet show, a Cambodian circus, a Vietnamese cooking class, an evening lantern boat ride in Hoi An, and dinner in one of the top 50 restaurants in Asia. The water puppets are an ancient Vietnamese art (11th century) and the show was extraordinary.  

We recently completed a 29-day custom-designed tour of Thailand, Laos, Cambodia, and Vietnam with Zicasso’s travel company. As a couple, we have toured 100 countries on six continents. We always travel by ourselves and not in groups. We often plan and book our itinerary and activities on our own. We have experienced tour operators in the past who just string together “cookie-cutter” activities and call it a custom tour. I commend the travel company for not taking this path.

Our tour was completely tailored to our needs. We went through several iterations of the itinerary to match it to our interests and they were untiring in making adjustments to suit our particular needs. The hotels were all of excellent quality and very well located. The itineraries in each of the locations we visited met our expectations and addressed the interests we had discussed with the representatives of the travel company. All of the guides were good and several were amongst the best we have ever had. The support of the travel company was outstanding throughout our trip, with daily check-ins and immediate reactions when assistance was requested. I would rate the tour as exceptional. I unhesitatingly recommend the travel company.

Excellent trip.

For improvements, there are a couple of items.

The first tour guide in Hanoi did the minimum. He didn’t escort us through some of the exhibits and explain what we were looking at, for example, the "Hanoi Hilton." He also didn’t escort us into the airport on departure. All the other tour guides escorted us through the exhibits and brought us into the airport for check-in.

Flights in-country were middle seat and window. We expressly stated we did not want cheap seats on a 30k trip.

We wanted a cooking program one day. None of the activities met our stated expectations.

I really enjoyed this trip. The vacation was carefully planned by Zicasso's travel specialist and I appreciated the flexibility during the trip as well. For example, when our guide learned that a temple was closed on the day I was scheduled to visit, he modified my itinerary to make sure I would be able to see the temple the next day. I really appreciated that foresight!