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Laos Travel Agents & Reviews

Ratings of Zicasso's Service

Laos Travel Agents & Reviews

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Ratings of Zicasso's Service
Travel agent Jeremiah in Thailand

Jeremiah's Travel Agency

4.8

 Based on 57 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Vietnam

Verified Review

Eric S.
Submitted on 3.7.2020

We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

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Travel agent Vinh in Laos

Vinh's Travel Agency

4.9

 Based on 91 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Vietnam

Verified Review

brian f.
Submitted on 3.19.2020

We had a great trip up until the last 4 days or so.  This was no fault of the travel company but it was cut short buy the coronvirus.  We started our trip near the end of February and the virus was somewhat limited to China and didn't seem to be a problem in the rest of the world.  In fact, starting our Vietnam tour in Ho Chi Minh we found most of the attractions not very busy.We did kind of semi custom trip with it starting in Ho Chi Minh, going south to the Mekong Delta and then over to Cambodia.  The hotels were very good in the first 2 stops but in Cambodia (Siem Reap) we had probably the best hotel I have ever stayed in.  The hotel by the Siem Reap river was exceptional with a couple of extras I had never seen before.  Free laundry and a free massage (daily).  The people in this hotel were also very friendly and helpful.  Our next stop in Hoi Ann was a very nice stop as well.  We spend a few days seeing the sights (a tour of Marble Mountain and  a great Vespa tour around the countryside in Hoi Ann) but we also stayed in a hotel by the sea so we were able to add in a beach type vacation.  The next stop in Hue was also very interesting  seeing the Citadel.  Also had my favourite lunch here at a french style restaurant.Going up to Hanoi we noticed things were changing as we couldn't do the tour of Ha Long/Lan Ha Bay.  The government was closing tourist areas as the virus was spreading rapidly in the world.  We did go down to Ninh Binh to see that area but temples and attractions were closing there as well.  We changed our flights but almost got stuck at a hotel due to a potential virus spread in the hotel.  Thankfully, the tests were negative and we were able to leave on schedule.The last few days required a number of changes to our plans as things were quickly and unexpectedly closing around us quickly.  As you can imagine this caused a great deal of stress not knowing if we even be allowed to leave.  All this required us to rely heavily on our travel planner of this company.  We had to change tour plans, hotel reservations and even meal plans.  I am so thankful that we got the advice, changes and support when we needed it.  Not sure that a tour guide from back home would have been able to help us to the degree that we received from our planner.  Overall it was a great vacation.  The guides, drivers, attractions and hotels were all top notch.  We were able to adjust the pace of the vacation for it to be relaxing as well as interesting.  Unfortunately, things beyond our control forced us to cut it short. 

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Travel agent Ha in Vietnam

Ha's Travel Agency

4.8

 Based on 198 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Vietnam

Verified Review

michael a.
Submitted on 2.11.2020

Very accommodating. When they made a scheduling error they willingly paid the difference.  Their hotel choices were excellent. The itinerary could have been better. 2 days on a boat that was boring. Not enough days in Luang Prabang. Too many long drivers especially 8 hour drive to Plan of Jars. Fortunately I changed their recommendation and flew out. 

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Travel agent Dai in Cambodia

Dai's Travel Agency

4.9

 Based on 50 reviews

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Destinations:

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Cambodia
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Laos
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Vietnam

Verified Review

Bharat J.
Submitted on 1.26.2020

Overall, it was a satisfying experience. Guides and hotel accommodations everywhere were superb. Airline travel within Vietnam went without any glitch.only problem was Bus transportation. Bus was small to hold luggage of 14 people with two pieces each and a carryon. On very first day , a/c quit in the middle of the road on the way to hotel. A second bus came to rescue 30 minutes later. People sweated in the scorching heat inside bus. Same problem happened on day 2 while on the way to a floating boat village. Again another bus rescued us.Rest of the trip was very good. We admired value of the trip given great accommodation everywhere. A chain hotel was the best hotel overall both in quality of accommodation and service. Other hotels were good too but did not match service like the chain hotel.

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Travel agent John in Indonesia

John's Travel Agency

4.8

 Based on 154 reviews

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Destinations:

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Bali / Indonesia
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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Verified Review

Sari M.
Submitted on 1.15.2020

We had a terrific trip but I feel compelled to only give this tour company four stars because of the difficulties we had in the planning stage. We quickly signed a contract with them based on an itinerary and hotels they proposed and then they told us that most of them were booked and offered alternatives, some of which were not equivalent to what was initially in their itinerary. We eventually got it straighten out with the help of zicasso customer service. I might also add that once we were en route, we had an excellent trip. Great guides, great experiences, lovely hotels and just about everything was executed well. 

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Travel agent Ambrose in China

Ambrose's Travel Agency

4.9

 Based on 25 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Nepal
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Thailand
1  More

Verified Review

John K.
Submitted on 3.31.2020

Our trip was excellent from the range of experiences to the pace that filled our days with the right balance of scheduled activities with the opportunities for self exploration and relaxation.   The guides were all very good to excellent and very willing to adapt in real time to what else we were interested in seeing or what we were wanting to spend more time on.  They made it easy to experience many more things than we could have on our own, or that we would have missed entirely.     Our travel planner was excellent.  She interviewed us to get a good appreciation of our interests and worked with us to iterate the itinerary until it was optimized to contain the range of experiences we preferred for the time we had available.  She made good suggestions during the process which added to our understanding of what we could pick from to gain a broader cultural experience.  We were even able to fine tune one item just two weeks before our departure because of their local representation when it seemed the addition would not be possible.  The travel time was also kept to a minimum, which made more time available for the activities.  Our travel planner also checked in regularly during our trip to make sure everything was going well and to provide any additional assistance that might be needed.  This was a big help when we had to make several return flight changes.

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Travel agent Thang in Vietnam

Chu Binh's Travel Agency

5.0

 Based on 4 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Vietnam

Verified Review

Julie A.
Submitted on 10.22.2019

We had an amazing trip. Pretty much faultless, everything was easy and very well organised and any small thing that we wanted addressing throughout the holiday was actioned immediately. Our travel specialist was great and frequently checked in as well throughout the holiday.  Before the holiday our travel specialist offered many ideas of what to do but worked really closely with me on preparation as I liked many ideas but there were particular things/hotels we wanted to go to and these were all incorporated. Our travel specialist also helped with Visa preparation etc.  On our last day before we left for the airport our travel specialist called the hotel for a final check in which was lovely.We (my husband and I) both have high standards and we came away having what I think was one of our favourite trips, and we travel a fair bit. Thanks to the travel company and in particular our travel specialist.  

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Featured Reviews

Travel Review: Laos Vacation, Plain of Jars, Rice Farm, Trekking, 9-Day Tour

LA

Lynn A.
Jan 30, 2020
I had a wonderful time in the beautiful country of Laos.  Thanks to our travel planners at the travel company, I was able to enjoy a variety of activities without having to worry about planning!  They did a fantastic job of organizing from start to finish.

Tour Review: Laos & Thailand Luxury Vacation, Koh Samui, Food & Unique Experiences

GD

Gordon D.
Mar 08, 2020

This tour company did an outstanding job. Trip was without problems. Guides were excellent.  This company with the travel planners contacted us frequently during our vacation. Could not have asked for more. 

Southern Asia Travel Agent Review: Luxury Tour, Myanmar, Cambodia, Laos, Thailand & Vietnam

ES

Eric S.
Mar 07, 2020
We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

Laos & Vietnam Luxury Honeymoon Trip Review: Luang Prabang, Vespa Street Food Tour, Farming & Fishing Villages, Nightlife & Beaches

LG

Lisa G.
Jan 06, 2020
Working with this tour company was the best decision we made when planning our honeymoon. They planned our three-week trip to Laos and Vietnam, including activities, hotels, internal flights, transfers, guides, drivers, visas, etc. and it was so incredible. The guides were knowledgeable, passionate, and spoke great English. The drivers were safe and professional. The activities were fun and authentic, and really helped us see the countries. The excursions were also well-suited for our personalities and what we wanted to do our on honeymoon.The company was easy to work with from the beginning, flexible to make as many iterations of our itinerary as possible until it suited our desires, and so responsive. Even on the trip, if we had any questions or concerns, our tour company sales rep was easy to reach and quickly responsive. Couldn't recommend working with this tour company more highly—they'll plan you a trip of a lifetime and you won't have to worry about a single thing!

Vietnam, Laos & Cambodia Travel Agent Review: Luang Prabang Nature, Siem Reap Temples, Hanoi Street Food, Halong Bay Cruise

MN

Melorie N.
Dec 07, 2019
Our trip coordinator based in Hanoi was superb.  She was responsive to our requests, lining up the perfect trip and accommodations during our 14 day stay in Vietnam, Laos, and Cambodia.  Our transfers and flights went off without a hitch and we always felt well taken care of.

Thailand & Laos Travel Review; Luang Prabang, Si Phan Don, Plain of Jars, Boat Ride

MA

michael a.
Feb 11, 2020

Very accommodating. When they made a scheduling error they willingly paid the difference.  Their hotel choices were excellent. 

The itinerary could have been better. 2 days on a boat that was boring. Not enough days in Luang Prabang. Too many long drivers especially 8 hour drive to Plan of Jars. Fortunately I changed their recommendation and flew out. 

Vietnam & Laos Luxury Trip Review: Ho Chi Minh City, Vientiane, Plain of Jars, Motorbike Rickshaw Rides, Rowing Sampans

JL

Jim L.
Dec 22, 2019
The company we chose for our trip to Vietnam and Laos and the travel planner (and Branch Manager), did an excellent job planning and managing our trip.  We wanted to visit Hanoi, HCMC (Saigon), Luang Prabang and Vientiane.  Our planner took that basic request and turned it into a fascinating trip.  We stayed in excellent hotels, had an interesting itinerary each day, were guided by very good English speaking guides, and were provided well chosen diversions along the way.I am a veteran of the war in Vietnam and wanted to visit some specific areas that would not be included on a normal small group tour so we were looking for a travel company that would plan the trip for only my wife and me.  We were fortunate to find this travel company and planner who tailored the trip to meet our specific requests.  We were met by knowledgable English speaking tour guides at each of the five destinations we selected and were provided our own guide, driver, vehicle and itinerary at each stop.  We were delighted by the quality of the hotels.  While all of them were very good, we particularly enjoyed the hotel in Ninh Ninh, the Cruise on Halong Bay, the hotel in Luang Prabang and the hotel in Saigon.  The guides and drivers were all excellent.  Everyone went out of their way to make sure we were safe, comfortable and enjoying our trip.  The itinerary included variations such as rides on motorbike rickshaws, rowing sampans, a rowboat trip up a beautiful, meandering river among scenic karst hills, and speedboat trips on Halong Bay and the Saigon River.A wonderful feature of our individually planned trip was the ability to adjust as we went along, canceling or shortening some visits while we extended or added some other events. 

Thailand, Cambodia & Laos Travel Agent Review: Luang Prabang, Dinner Overlooking River, Bangkok Boat & Dinner Experience, Elephants

CW

Connie W.
Dec 05, 2019
We had a fabulous trip!  Our travel designer did an amazing job planning it and responded to us immediately throughout the planning stage.  He also checked in during our trip to make sure all was going well!  We loved every hotel, every activity and really appreciated to ease of getting around with private drivers and tour guides taking care of us.  Thailand is beautiful with stunning temples and good food.  Laos and Cambodia also held such wonders! 

Thailand & Laos Luxury Trip Review: Chiang Mai, Chiang Rai, Krabi, Phi Phi Islands, Phuket, Bangkok

NH

Nicolas H.
Feb 01, 2020
The process from start to finish was very streamlined, from the moment I contacted Zicasso. They paired me with 2 specialists for Thailand and I began my preliminary talks with them to see which one catered best to my needs. I finally went with this travel agency because our travel agent was super responsive. After a couple of phone calls he understood what I was looking to accomplish on the trip. After he sent me his itinerary I said this looks great and started the payment process which was very easy. I paid monthly for the trip. Upon arrival everything was given to us, vouchers, tickets etc. All of our rides fromt he airports were perfect. The trip planning was awesome got to visit the city, the mountains and the beaches all in one trip. We had 1 minor hiccup for our last flight, but it was handled in the end. Overall it was an amazing experience and I would highly recommend Zicasso and their travel specialists.

Vietnam & Laos Travel Agent Review, Elephant Sanctuary, Vespa Food Tour in Ho Chi Minh City, Halong Bay Overnight Cruise, Hoi An

SM

Sari M.
Jan 15, 2020
We had a terrific trip but I feel compelled to only give this tour company four stars because of the difficulties we had in the planning stage. We quickly signed a contract with them based on an itinerary and hotels they proposed and then they told us that most of them were booked and offered alternatives, some of which were not equivalent to what was initially in their itinerary. We eventually got it straighten out with the help of zicasso customer service. I might also add that once we were en route, we had an excellent trip. Great guides, great experiences, lovely hotels and just about everything was executed well. 
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