John's Travel Agency
Based on 158 reviews
We have booked several trips through Zicasso, and the service we received this time was absolutely up to the standards we have come to expect. Our trip included Vietnam, Laos, and Cambodia. In each country we were paired with a guide and driver who took excellent care of us. (As an aside, we must say that our Hanoi driver, was superb in safely navigating that city's crazy traffic.)Ms Pham, our trip planner, was patient and revised the itinerary on several occasions to meet our needs. She went out of her way to contact an airline that had issued tickets with our names incorrectly listed. She gave good advice about the itinerary as we worked things out. We especially appreciated the agency's "no hassle" airport service in obtaining visas and getting us through Immigration quickly because we travelled with carry-on luggage and thus were able to zoom through airports.The only slightly negative thing I would say is that our itinerary had nothing planned for the afternoon and evening or our arrival in Cambodia, and nothing for the following morning. That afternoon and evening were packed, and the heat was terrific, so we found that day exhausting. To be perfectly fair, we are largely to blame because we should have noted that we had too much leisure followed by a lot of activity, but I wish the agent had suggested that the food tour occur on the evening of our arrival in Cambodia.Everything else was exceptional: great hotels, excellent drivers, guides who seemed not only knowledgeable but genuinely concerned about us, and activities perfectly suited to our desires. I would recommend this agency without hesitation.
Jeremiah's Travel Agency
Based on 75 reviews
Amazing Experience. Just arrived home from our month-long trip to SE Asia (Vietnam, Cambodia and Thailand) and could not be more thrilled with how things went. We worked closely with Charles, whose expert knowledge of this part of the world and client-focused attention, created an itinerary customized and personalized for our interests and priorities. This is a service-oriented organization demonstrated from planning through execution. Charles and his staff (special thanks to Bruce!) took care of all intra-trip flights, hotels, transfers, guides, drivers, excursions and visas. The hotel choices were terrific. The guides, so knowledgeable, provided an enriched experience of the local culture. Special shout out to our guide, who guided us through the north of Vietnam. This travel company is a top-notch organization.
Ha's Travel Agency
Based on 201 reviews
We couldn't have had a better experience with our trip to Vietnam. From my initial email to the travel agency, Ms Ha was excellent. She was very responsive to emails and helped us plan a great itinerary. I came to realize that if I sent her an email during the day from California, by about 7 pm PST (when she came on-line in Vietnam) I would have a response from her. Every little detail for the smooth running of the trip was covered by the agency - from having someone meet us in immigration to assist with our Vietnam (and Cambodian) visas, to the guides and drivers who were at the airport to pick us up to the daily management of our itinerary. All of the guides were very knowledgeable about their country, we could not ask a question that they could not answer. They all spoke clear English and we liked that they were all interested in us and had good understanding of world affairs. They were also accommodating of our specific interests and willing to be flexible with the itinerary if we requested it. We have travelled extensively and I would rate the service from this travel company as one of the best that we have ever experienced.
Albee's Travel Agency
Based on 3 reviews
Albee from this travel company helped plan my trip to Thailand, Cambodia, and Vietnam. Albee helped design the perfect trip for us, since it was a private trip for 2! She listened and modified the itinerary during the planning, and kept in touch with tips and timely notices along the way. She designed an awesome trip for us with a perfect balance of structure and free time, tourist sights with local culture, beautiful hotels in such convenient locations... perfectly paced trip without a single snag! Guides and drivers met us seamlessly and were all attentive, personable, knowledgeable, and fun! With Albee's insights, this trip surpassed any of my expectations! I highly recommend her without any hesitation!
Chu Binh's Travel Agency
Based on 4 reviews
We had an amazing trip. Pretty much faultless, everything was easy and very well organised and any small thing that we wanted addressing throughout the holiday was actioned immediately. Our travel specialist was great and frequently checked in as well throughout the holiday. Before the holiday our travel specialist offered many ideas of what to do but worked really closely with me on preparation as I liked many ideas but there were particular things/hotels we wanted to go to and these were all incorporated. Our travel specialist also helped with Visa preparation etc. On our last day before we left for the airport our travel specialist called the hotel for a final check in which was lovely.We (my husband and I) both have high standards and we came away having what I think was one of our favourite trips, and we travel a fair bit. Thanks to the travel company and in particular our travel specialist.
Travel Review: Luxury Singapore, Bali / Indonesia, Malaysia, Myanmar (Burma), & Thailand Trip, 5-Week Tour
Travel Review: Myanmar Vacation, 7-Day Tour
Southern Asia Travel Agent Review: Luxury Tour, Myanmar, Cambodia, Laos, Thailand & Vietnam
Thailand Couple's Trip Review, Kanchanaburi, Bamboo Rafting Lunch, Hellfire Pass & Burma Museum, Elephant Sanctuary
I can’t imagine going to Thailand without this Travel Company: they gave us a beautiful, tailor-made itinerary with no-stress travel from beginning to end. At the outset, our decision to use Zicasso for this trip was based on the following factors: 1) previous amazing experience booking/planning our honeymoon, 2) loved ones’ stories of travel difficulties in Thailand, and 3) our confidence in the travel planner’s (owner and founder, Travel Company) abilities and expertise. Additionally, my husband and I have very demanding careers with very little personal time; thus, planning a Thailand itinerary that incorporated every city and activity we desired seemed like a gargantuan task.
Of those we spoke to, our travel planner was most exceptional, and his own experiences of once being a newcomer in Thailand shaped his unique perspective on must-see sights and worthwhile adventures. Our planner spent a great deal of time speaking to us one-on-one by phone as he planned the trip, and stayed available to us throughout our time in Thailand by an app. Our trip was 14-days (18 days counting travel), and involved many transfers by air, car, boat, and bus. The planner advised us on what to book, and even helped us decide the cities and length of time spent in each city. Our itinerary incorporated 3 nights in Chiang Mai, 5 nights in Krabi, 4 nights in Bangkok (6 if you count the first and last nights), and 2 nights in Kanchanaburi. Our travel planner booked every single activity, hotel, and car, bus, boat, and flight for us: from in-country domestic flights to making dinner reservations for us. For Krabi, I wanted a jacuzzi villa at a beautiful resort only accessible by boat and he secured it for us! The most difficult hotel to book was the floating villa on the River Kwai; it’s considered one of the most beautiful floating hotels in the world, so it was a high-priority and somewhat difficult but our planner did it!
Since I am vegetarian, the travel planner went above-and-beyond to book me vegetarian meals on every domestic flight and for every activity. Every guide and/or driver was made aware of the vegetarian issue, and--in the end--it was as if I had more [vegetarian] food than the meat-eaters! I’ve never felt so accepted and included as I did on this trip. I’ve been to countries where these accommodations were not fully provided by guides/agents; thankfully, these struggles have long been “history” since we started booking with Zicasso!
Even if he was out of the office, our planner had us connected with his other team members, and every guide and driver was provided our contact and vice versa. For our time in Kanchanaburi, we were booked an amazing guide who was with us from pick-up to drop-off (3 days!) for all of our Kanchanaburi activities. I had a concerning abrasion after a fall in Krabi, and our guide took us to a hospital, translated for us, and even coordinated with the doctors to expedite our clinic visit.
We can’t imagine our trip without this Travel Company, and the fabulously flawless care provided by the travel planner and his team. Our planner’s dedication to perfectionism and seamlessness shines through how he runs the company, and we are grateful that we were matched up with them. For anyone on the fence, the extra funds required to book a comprehensive package really are worth it for Thailand. Especially if you want to travel outside of the city you fly into, hiring a team like this company is absolutely imperative if you want confidence and trust in those transporting you and guiding you through each city.
Southeast Asia Luxury Trip Review, Thailand, Laos, Myanmar, Cambodia & Vietnam, Inle Lake, Hoi An, Angkor Wat, Luang Prang
Southeast Asia Luxury Tour Review: Vietnam, Cambodia, Laos, Thailand, Myanmar, Luang Prabang, Mekong River
Myanmar Vacation Review: Hot Air Balloon Ride, Horse Carriage Ride, Boating & Cruise, Sunsets
Vietnam, Cambodia, Laos, Thailand, Myanmar Review, Luxury Solo Vacation, Indigenous Tribes & Culture, Rice Fields, Markets, Pagodas
Travel Agent Review: Myanmar (Burma), Luxury One Month Vacation
Zicasso Travel is a company that matches a customer’s Wish List to a Travel Agency that has expertise in the country you want go to, and that’s the key. What a great service! Zicasso forwarded our information to this travel specialist for a trip to Myanmar. The travel specialist's service and knowledge in planning our month long, private tour was exceptional. Our agent's ability to accommodate my special needs had our trip be “the trip of a lifetime.” Our agent's communication with the local guides was seamless. Every detail during our travels went like clockwork. You only get one chance to make memories like these.Use these companies to plan your trip - you won’t be disappointed!
Luxury Myanmar Vacation Review, Bagan, Temples, Hot Air Ballon Ride
Good trip. Good company. They made some stumbles (we requested twin beds but in every hotel we were given a king sized bed and had to correct their mistake) but overall were pretty good. I'd endorse Myanmar as a place worth traveling to. The people there are as friendly as described and our local guides did everything they could to make us feel welcomed and comfortable.