Sri Lanka Travel Agents & Reviews

Four fellow travelers and I recently completed a customized fall tour in Japan. While there, we traveled from Tokyo to the Fuji, Kyoto, and Kanazawa areas. This was one of several tours organized for me by Zicasso agents. Although they have all been excellent, our agent was the most accommodating in terms of service and special requests. 

The Ryokan accommodation she booked for us on Lake Kawaguchiko was out-of-this-world, with a magnificent view of Mount Fuji from our balcony. 

She allowed us to leave her tour temporarily to pursue a special interest. She provided us with excellent guides in each region and arranged for them to deliver our group, which was somewhat overwhelmed by the Japanese train system, right to the door of the railway cars and have someone meet us when stepping off at the next location. She organized short-notice requests in terms of ground transport without missing a beat.

Her efficiency and response time while planning the trip were incredible, especially since I was on Canadian time and she on British. I would highly recommend her for her great skill in customizing Zicasso tours to meet your wishes and special needs.

We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.

We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).

We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.

We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.

In summary, we truly liked and enjoyed our well-planned trip.

Zicasso’s travel agency was excellent. Our agent and his staff were helpful and extremely responsive during the planning phases of the trip and, even more importantly, while we were in India.

Working with our Zicasso travel agent to plan our amazing trip to Thailand was a delight. We told him what our general ideas were (natural world and historic sites), and he proposed three appropriate itineraries. We picked the one that most interested us, then he modified it to meet our specific desires. He was readily available and very responsive to my communication, in spite of the time difference between the US and England.

For each component of our trip, our agent found absolutely amazing guides, including guides for birding, touring an elephant sanctuary, kayaking, and a cooking school. One of our last-minute requests was to have a bilingual guide with us for the entire trip. Our agent hired an amazing young man who was very knowledgeable about Thailand and educated us while helping us navigate a country with a language and alphabet that was baffling. He guided us through temples, shopping districts, menus, and transportation. He became one of the family by the end of our week together.

The trip was amazing, the accommodations were luxurious and unique, and the activities our agent planned were just what we wanted. We would not have changed a thing.

We need to thank Zicasso, because without them, we never would have discovered such a wonderful trip planner out of England. They were fantastic.

Thank you to our Zicasso travel agent! My mother had wanted to travel to Nepal and see the Himalayas since she was a teenager, and our agent created a trip that allowed her to fulfill this dream. She crafted an itinerary that included not only Nepal, but also Bhutan, allowing us to see so very many of the highlights in both countries.

The guides were above and beyond exceptional – knowledgeable, kind, and caring, and we felt so fortunate to learn about their cultures, religions, and countries. Every transfer, of which there were many, was seamless.

My mother also celebrated her birthday on the trip and it was made so very special with welcoming decorations and cake. My mother, now in her early 70s, spent her birthday trekking in the Himalayas in the most beautiful of settings. We truly could not have asked for anything more.

Additionally, when we needed to make a last-minute change to our trip (while already on the trip), the team was extraordinarily helpful in making that happen. Thank you to you and your team for creating a trip that we will never forget!

My wife and I had a fantastic three-week trip to Sri Lanka in December 2018 and January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food, and natural landscape of Sri Lanka, a country that has something to offer all travelers.

We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails, and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests. Both the company and the country did not disappoint!

The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed. 

I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!