Jay's Travel Agency
Based on 283 reviews
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The agent from Zicasso’s travel company created the perfect Sri Lanka itinerary for our family with two young kids (aged three and six). It was a good blend of cultural sights, safari, and beach, and the travel times between places weren't too long. The selected hotels were wonderful. Our agent was very responsive to our requests.
Andrea's Travel Agency
Based on 3 reviews
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My wife and I had a fantastic three-week trip to Sri Lanka in December 2018 and January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food, and natural landscape of Sri Lanka, a country that has something to offer all travelers.
We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails, and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests. Both the company and the country did not disappoint!
Susan's Travel Agency
Based on 130 reviews
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Our Zicasso travel agent was fantastic. She was highly responsive to our needs and respected our wish for a certain kind of trip. Her team on the ground in India was exemplary and paired us up with exceptional guides. There wasn't a guide in India who had less than 20 years' experience. Our agent urged us to do a few things that weren't in the original plan and they turned out to be special. I cannot recommend her highly enough.
Himanthi's Travel Agency
Based on 33 reviews
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Zicasso’s travel agent designed a unique and unforgettably fantastic trip for us to Japan. Her attention to detail was amazing. She completely listened to our wants and needs, and arranged for us to stay in great hotels, with superb guides in every city. And she actively followed up with our tour guides daily to see how we were doing and to give personalized instructions to the next tour guide. Somehow, she even got us a personal audience with a geisha-in-training (“maiko”), something our experienced tour guide had never had the privilege to do before.
We had a bunch of questions as we prepared for the trip and during the trip, and she always responded with impressive speed and great answers. We could not be happier with the service and value provided by Zicasso’s travel company. Thank you to our agent!
Allison's Travel Agency
Based on 38 reviews
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We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.
We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).
We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.
We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.
In summary, we truly liked and enjoyed our well-planned trip.
Nitish's Travel Agency
Based on 3 reviews
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The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed.
I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!