Jay's Travel Agency
Based on 252 reviews
Our travel agency did a great job putting together a two week itinerary of North India (Delhi, Agra, Ranthambore, Jaipur) and Goa. The sights chosen as well as our guides thoughout the trip in the different cities were excellent. Our driver got us wherever we needed on time.We were in contact with Jay and Namita via WhatsApp throughout the trip. We were accompanied to the airport for our in country flights to ensure smooth check-ins and overall were very well supported throughout our entire trip. The travel agency made all of the logistics for the trip stress free for us. I will use this agency on our next trip to India, Nepal or the Maldives!
Allison's Travel Agency
Based on 25 reviews
Excellent planning and execution throughout the trip. Allison did an excellent job guiding us through the planning process and made many great suggestions for our first trip to India. I don't think our wonderful trip would have happened without her assistance. All of the hotels were terrific, the local staff was excellent and professional and dealt with the inevitable last-minute changes with grace and helpfulness. The local city guides and drivers were excellent and when my wife got a cold and a bad case of "Delhi belly" they were very caring and thoughtful. Highly recommended!!If you decide to go to India do NOT miss going to an Aarti (a religious ceremony) on the Ganges River in Hardiwar. You will never forget this.
Susan's Travel Agency
Based on 112 reviews
Susan did a FABULOUS job at packing in everything we wanted to do and see. She worked hard to make sure she answered all of our questions (even if we asked them more than once!) and had every last detail worked out to make our trip as seamless as possible. The accommodations were excellent, the food was delicious, and the hospitality in India and Nepal was outstanding. We always felt well taken care of, and if we had any questions while on our trip, they were always answered immediately. We can't say enough about Susan and her team! We would definitely recommend them and use them again.
Andrea's Travel Agency
Based on 3 reviews
My wife and I had a fantastic 3 week trip to Sri Lanka in Dec. 2018-January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food and natural landscape of Sri Lanka, a country that has something to offer all travellers. We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests....both the company and the country did not disappoint!
Himanthi's Travel Agency
Based on 4 reviews
This past month, my wife and I planned a trip to central Japan for about 2 weeks with Zicasso. Our main goal was to visit our daughter who was spending a semester studying in Tokyo. That said, we also took the opportunity to travel a bit in central Japan. We went to Tokyo, Hakone/Gora, Kyoto, Nara, Kanazawa and back to Tokyo. We had an incredible trip on all levels and we couldn’t have done it without our rep from this travel company. We were assigned a single travel assistant who helped us craft an itinerary that not only matched our needs and interests, but in a way that we received the best value in terms of hotel and in country travel. Our rep arranged bullet train travel, personal tour guides, hotels, and hands on experiences that were all top notch. My wife had some very particular hotel and touring interests and our travel rep worked very closely with her to accommodate her interests. All of which was accomplished within our intended budget.The tour guides that this travel company arranged were very knowledgeable, spoke English very well, and arranged some excellent dining experiences that we would have never found on our own. Our travel rep chose hotels for us that balanced location, price, and quality, for the amount of money we wanted to spend. Zicasso also has the ability to arrange air travel, however, we chose not to use them for that aspect of our travel.I could go on all day about all the specific experiences we had, but you’ll have to go there yourself, and experience it all for yourself. An aspect that I haven’t mentioned, is that having traveled all over the world, its really helpful to have support when you’re in country, especially a country like Japan, where English speakers are not as available as you might need. Our travel company had a travel office in Tokyo that was available to us, should the need arise. It didn’t arise, but it was nice to know they were there for us.If you’re contemplating a trip like this, working with this travel company is a must! Thanks travel team for an excellent trip!
Nitish's Travel Agency
Based on 2 reviews
This travel company is an amazing company and will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was done very well such as the cute coffee shop or the niche boutique recommendations. All the services provided were top notch and our drivers and guides at each city were phenomenal! Everyone was very professional and respectful and experienced in their role. The staff was very responsive and caring, always there for us when needed. Definitely recommend this travel company and wish you all the best travels to India.Thank you to our travel specialist and the entire team at the travel company for making this trip very special!
Luxury Sri Lanka Trip Review: 16-Night Vacation
Sri Lanka Review: Hiking Adam's Peak to watch Sunrise, Ella, the People, 9-Day Luxury Tour
Sri Lanka & Maldives Travel Review: Luxury 10-Day Vacation Tour
Sri Lanka Travel Review: Safari, Cooking with Local Family, Photo Shoot, Solo Tour
Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya
Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!
Some things that could use improvement:
Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication.
We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal.
During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.
Luxury Sri Lanka Travel Agent Review: Tirappane, Wildlife Safari, Cooking Experience, One-Week Tour
Travel Review: Sri Lanka Tour, Mirissa, Ella, Knuckles Mountain Range, Horton Plains National Park, Whale Watching, 2-Week Trip
10-Day Sri Lanka Trip Review, Safari in Yala National Park, Nine Arches Bridge, Local Cuisine & Relaxing Beaches
Luxury India & Sri Lanka Travel Review: Chandni Chowk Rickshaw Ride, Chef Tasting at a Top Restaurant, Elephant Sanctuary
Sri Lanka Vacation Review: Culture, Sites & the People, 13-Day Trip