Sri Lanka Travel Agents & Reviews

Susan was the perfect fit for our trip to my parents' home country of India. We visited all of my mom's side by traveling to Delhi, Amritsar, Pune, Goa, and Mumbai. During the planning process, Susan put up with our multiple requests to change certain plans, adventures, etc., and she was able to accommodate every single request!

Since we were mostly there to visit family, we didn't do a whole lot of sightseeing, but Susan still executed a flawless itinerary for us by coordinating all of the flights, transportation, drivers, guides, etc., but also mixed in some touring as well. I think most travel agencies can only work with clients who are traveling to experience the destination, so even more kudos to Susan for arranging this all for us.

Her team in India is exceptional. We had points of contact, and when there was a little mix-up with our room in Goa, they worked diligently with our resort to make it right. There was always someone we could contact, night or day, and they were accommodating when we changed some plans on the fly as well. The drivers we had were all amazing and were super flexible when we decided to go off-script. There is no way we would have made our way around India without this travel company!

Our group of five had a wonderful time, and I cannot recommend this company enough if you are planning a trip to Asia.

First of all, the communication between the company and the client is efficient and very timely. Throughout the planning process, we were included in choices to make and kept up to date about suggestions and changes that needed to be made.

We traveled with two college students, two middle-aged women, and an elderly woman in a wheelchair. The service that we were provided was second to none, and the guides we had were able to take into account the needs of all the travelers in our group so that everyone felt like they were on vacation and well cared for.

We spent 14 wonderful days in Japan seeing all of the sights and trying wonderful food. I have traveled all over the world, and I think it would have been very difficult to really feel like I was on vacation in Japan if we had not used this company. Most people in Japan do not speak English well, so without our fabulous guides and drivers, we would have had an uncomfortable trip, and we would have struggled to accomplish our goals.

Lastly, not only was the trip prepared and delivered perfectly to our needs, but we continued to be well cared for when an unexpected typhoon approached, and we had to change some plans to be safe and comfortable. I was very impressed with this company and their ability to move us swiftly without really disrupting our travel even though we had to rearrange some things. If you want to have a wonderful time, choose this company!

Our travel company did a wonderful job of organizing and executing my trip. Jay was my contact person and he was very patient and a superstar in listening to my requests and getting them all fulfilled. I had a trip of a lifetime, with every detail well thought out and taken care of. In every city, I was greeted at the airport, and my guides, drivers, and contact people were knowledgeable, considerate, polite, and super wonderful. This really was a trip of a lifetime. I will definitely recommend Zicasso and this travel company to all my friends and relatives.

My wife and I had a fantastic three-week trip to Sri Lanka in December 2018 and January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food, and natural landscape of Sri Lanka, a country that has something to offer all travelers.

We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails, and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests. Both the company and the country did not disappoint!

It would have been a fine trip if not for the terrible weather. The monsoon season was supposed to be over, but it rained on most of the days I was in Pokhara. The Annapurna range was not visible-in the rain, so there really was not much of a vista for the hikes. With the slippery ground we also had to cut the hikes short as well.

In general the travel company and its local representatives are helpful. The local guides are very accommodating and just really nice to work with.

The travel company is an amazing company, and I will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was executed very well, such as the cute coffee shop or the niche boutique recommendations. All the services provided were top-notch, and our drivers and guides in each city were phenomenal. Everyone was very professional, respectful, and experienced in their role. The staff was very responsive and caring, always there for us when needed. 

I definitely recommend this travel company and wish you all the best travel experiences in India. Thank you to our travel specialist and the entire team at the travel company for making this trip very special!