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Sri Lanka Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Sri Lanka

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Ratings of Zicasso's Service
Travel agent Himanthi in Japan

Himanthi's Travel Agency

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Destinations:

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Japan
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Maldives
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Sri Lanka

Agency Description

Our company specializes in designing custom trips for discerning travelers interested in Japan, Sri Lanka, and the Maldives. Our extensive expertise and in-depth knowledge provide our travelers with unique insights and personal knowledge to craft unique tours guided by their travel preferences, desires, and needs. Your personalized trip will be curated and created to perfection with us. We understand that Asia’s call is growing stronger, so you can put our expertise to good use as you heed that call.
Travel agent Allison in Sri Lanka

Allison's Travel Agency

4.8

 Based on 19 reviews

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See Allison's profile

Destinations:

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Bhutan
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India
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Nepal
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Sri Lanka

Verified Review

Cheryl G.
Submitted on 2.10.2020

This travel company provided us with an amazing trip 38 day trip to India. The travel agent met with us several times to tailor the trip to our interests. She provide a personal touch that we have not experienced with most other travel agents. We had some really unique experiences. Our trip took us north and south with, for the most part, excellent guides. Our drivers were exceptional and we really felt well cared for. I would not hesitate to recommend the travel company.

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Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 242 reviews

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See Jay's profile

Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Susan in Sri Lanka

Susan's Travel Agency

4.9

 Based on 108 reviews

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See Susan's profile

Destinations:

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India
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Nepal
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Sri Lanka

Verified Review

Tracy B.
Submitted on 3.8.2020

You know I had never used Zicasso before and I must admit I was skeptical booking a trip with a company that I had never heard  of.  However from the beginning everything was as  perfect as it could be.  Zicasso addressed any upfront concerns I had and then when the first 3 suggestions came in for the type of trip and suggested companies to select from I was wowed.  All three companies came in at or under the budget that I wanted and the trips they all put together were amazing.  We decided to go with this travel company because the itinerary was pretty much exactly what were looking for.  The owner was incredibly responsive to any and all questions we had and could not have been more helpful.  She was so familiar with the country, the cities, the shopping, the site/ monuments and the restaurants that everything went off without one single hitch.  Her people met us at the airports, transported us to the hotels, drove us across the province of Rajasthan and delivered us to any other places we wanted to go with only  the utmost of courtesy and respect. Honestly it could not have been better. We felt totally taken care of and it was the trip of a lifetime. Couldn't have been more perfect.

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Travel agent Andrea in Sri Lanka office

Andrea's Travel Agency

4.5

 Based on 2 reviews

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See Andrea's profile

Destinations:

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Sri Lanka

Verified Review

Sari G.
Submitted on 1.27.2019

My wife and I had a fantastic 3 week trip to Sri Lanka in Dec. 2018-January 2019. This tour company provided us with an itinerary that allowed for a diversity of experiences, giving us an excellent snapshot of the culture, people, food and natural landscape of Sri Lanka, a country that has something to offer all travellers. We enjoyed the historical sites in the Cultural Triangle, the wildlife in Gal Oya National Park, hiking in Knuckles Mountain, relaxing in Tea Trails and walking on the beach in Habaraduwa. Kudos to this tour company for catering to our travel interests....both the company and the country did not disappoint!

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Travel agent Nitish in India

Nitish's Travel Agency

5.0

 Based on 2 reviews

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See Nitish's profile

Destinations:

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India
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Nepal
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Sri Lanka

Verified Review

Suha M.
Submitted on 1.10.2020

This travel company is an amazing company and will definitely contact them when I travel to India again! They personalized the itinerary based on my preferences and dates. Their attention to detail was done very well such as the cute coffee shop or the niche boutique recommendations. All the services provided were top notch and our drivers and guides at each city were phenomenal! Everyone was very professional and respectful and experienced in their role. The staff was very responsive and caring, always there for us when needed. Definitely recommend this travel company and wish you all the best travels to India.Thank you to our travel specialist and the entire team at the travel company for making this trip very special!

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Travel agent Ravi in Nepal

Ravi's Travel Agency

4.8

 Based on 114 reviews

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See Ravi's profile

Destinations:

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Bhutan
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India
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Nepal
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Sri Lanka

Verified Review

Bianca E.
Submitted on 3.9.2020

The travel company surpassed any other tour experience I’ve had in the past. The field supervisor and driver drove 11 hours to meet me when I first arrived just to reassure me that all was impeccably a organized and that I could rely on the company to provide this level of personal attention. The company presented me with a complete packet that contained hotel vouchers, airline tickets, a map of India, and a pamphlet that detailed my entire trip of 21/2 weeks of extensive travel. I continued to receive personal communication and attention at every step of my trip. As a single older woman traveling alone to India, this travel company took the best care of details to ensure I was well taken care of in terms of safety/providing me with excellent, attentive drivers who spoke fluent English, meeting me at each airport with a company representative who went over next day schedules and provided me with any vouchers or tickets I needed; providing hotels that were works of art in themselves, arranging informative local guides, and giving me a comprehensive tour of India. I learned many details pertaining to various cultures and religions of India as they arranged for me to see several ceremonies. I started at Udaipur and traveled to the Pakistan border and ended in Dharamshala at the Himalayas. The company did everything to make this memorable journey possible!! I highly recommend them to all. 

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Featured Reviews

Sri Lanka & Maldives Travel Review: Luxury 10-Day Vacation Tour

JB

Julia B.
Feb 02, 2022
In this pandemic time, using a good travel agent is worth it, and I was very grateful to have the help of the travel designer and his team. I had initially planned this trip in 2019 for 2020 travel, so it was a thrill to finally embark on this trip! Sri Lanka in particular is not a terribly easy place to visit during COVID, and I had a lot of difficulty submitting all the necessary paperwork to get my visa and health declaration set. My travel designer was incredibly responsive and helpful with all the paperwork, and I was able to have peace of mind that everything would be arranged and organized.

Sri Lanka Travel Review: Safari, Cooking with Local Family, Photo Shoot, Solo Tour

CH

Chrishona H.
Feb 16, 2022
Very professional with a personal touch. The itinerary was amazing and was tailored specifically for my needs. They even added in special things to help me celebrate my bday. As a solo traveler, I felt safe and supported by my travel guide the entire trip. I didn't have to think or worry about anything logistically. I was able to focus on enjoying myself. I learned so much about Sri Lanka and had an amazing time.

Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya

JM

Jessica M.
Sep 20, 2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!

Some things that could use improvement: 

Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. 

We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. 

During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

Travel Review: Sri Lanka Tour, Mirissa, Ella, Knuckles Mountain Range, Horton Plains National Park, Whale Watching, 2-Week Trip

MW

Max W.
Jan 29, 2020
Generally very happy with the trip and the services provided by the travel company.  From the initial stages of planning, through tweaking the itinerary and payment and execution, the travel company was professional, responsive, helpful and honest.  Our driver/handler was great and we got to see a lot of the country easily without the hassle of having to plan or deal with transportation to/from and within stops. Our general critique is that (and this may just be the general reality of traveling within Sri Lanka and nothing to do with the company) we had a lot of down-time at our hotels between activities. For example, we would wake up early to go to a site, then be back at the hotel by lunch and then just spend the rest of the day/night at the hotel, then leave the next morning for the next stop, but arrive around lunch and spend the rest of the date/night at the hotel.  We could have done with more activities and/or condensed the trip a bit to avoid this.  Also, if the hotel didnt have good wifi, no pool or no bar (which was sometimes the case), then spending so much time at the hotel was not great.  We got the sense that maybe this trip was designed for older folks, and not 30-somethings who didn't need to rest so much.

10-Day Sri Lanka Trip Review, Safari in Yala National Park, Nine Arches Bridge, Local Cuisine & Relaxing Beaches

JL

Jonathan L.
Dec 27, 2019
We had a great 10 day trip around Sri Lanka, covering many spectacular sights. Planning the trip and communicating with the travel company was easy and quite prompt and considering that there was about only about a month to plan the trip, they managed to organise everything well. We had an excellent driver / guide who accompanied us throughout and he was very accommodating and made sure the drives were comfortable. Unfortunately there were heavy rains and the train which we were supposed to take from Nuwara Elliya to Ella was not running but our driver made sure to check beforehand with the train station and in the end we journeyed by car without any major hiccups in the itinerary. We’ll have to go back for the train trip!

Luxury India & Sri Lanka Travel Review: Chandni Chowk Rickshaw Ride, Chef Tasting at a Top Restaurant, Elephant Sanctuary

SR

Shawn R.
Dec 04, 2019
This travel team displayed professionalism from the initial consultation to the end of the trip. They delivered an itinerary that was based on my needs and wants. They were patient in the itinerary development process as I'm very particular about my hotel selections and overall activities. During the trip, the travel team remained in constant contact to ensure things were going well. My travel team rep was extremely helpful throughout this entire process including when one of my travel companions needed medical attention. A doctor was sent to the hotel and all was well. The travel team staff continued to check on him throughout to make sure he was ok. Overall, a great trip from beginning to end and they delivered on my longtime dream to visit India (and Sri Lanka). I give this travel team my highest recommendation.

Sri Lanka Vacation Review: Culture, Sites & the People, 13-Day Trip

A(

Arlyne (.
Aug 04, 2019
We were very frustrated with this tour company.  Even though we spoke with them several times via phone and emailed lots, they simply didn't follow through with many of our requests.  We ended up having to research hotel and travel options ourselves and tell our agent where and how to book us. This took hours of our time and lots of frustration.We simply do not recommend this agent at this tour company!All this said, once we arrived in Sri Lanks we had a WONDERFUL experience! The local Sri Lankan company that was subcontracted to handle on our travel and transit SUPERB! Our guide and driver was PHENOMENAL!!  His English was excellent! His knowledge of all the sights super and his diving outstanding! He cared for our safety, our comfort, our environment, our cultural experiences, and overall wellbeing.  I can't say enough good about him.

India, Nepal, Sri Lanka & Maldives Luxury Tour Review: Himalaya Trekking, Wildlife, Yoga, Temples, Snorkeling, Culture & Food

SL

Stephen L.
May 29, 2019
Our trip planner and this travel team provided my wife and I with one of the most exotic and enjoyable travel experiences of our life. India, Nepal and the Maldives was simply fantastic. Our planner, avoided for us two situations that could have made things really interesting. First, he made sure we had no airline tix on a local airways which went bankrupt just before we arrived and was able to cancel and arrange an alternative travel experience after the terrorist attack in Sri Lanka. We still wanted to go to Sri Lanka, but US gov't made it impossible to achieve.At every turn in our 53 day journey, our trip planner and his staff was there to make sure all accommodations, guides, drivers and events went as smoothly as could be possible. Nothing but the highest regards for this agency and its people.

Review: Luxury Sri Lanka Trip, Polonnaruwa, Kandy, Negombo, Galle, Dambulla, Ancient Rock Fortress

MM

mary m.
Feb 24, 2019

Our trip planner listened well and planned a trip for our specific needs. As a result, our trip was exactly what we wanted and every detail was arranged with her expert knowledge and experience of Sri Lanka.

Travel Review: Luxury Sri Lanka Tour, Markets, Wildlife, Architecture, Food & Culture

KD

Kimberly D.
Mar 30, 2019

Working with this travel company was a pleasure. They always responded quickly but more importantly, they listened to what we wanted and designed the itinerary accordingly with options to change or customize to fit our needs. The vacation ended up being the perfect pace for us. 

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