Luxury Honeymoon Vacations

for my wife and me in Italy. We have used Zicasso for five (? I think, so many I've forgotten) luxe vacations throughout Europe and Australia. This travel company is one of the best agencies. Other than some vague inputs, we were not sure where and what we wanted to do. Our travel consultant created an intuitively-designed vacation that matched what we were looking for, even though we couldn't give her many details. Very high end, locations and activities we enjoyed and appropriate for our energetic, luxury style. The other travel agencies we consulted for this trip seemed to be creating generic, cut-and-paste vacations. Also, we appreciated that our travel consultant and her team helped us in real time during our trip, making dinner arrangements and other consultations. It is like we had a concierge always available.

had such an amazing and relaxing experience without Zicasso!

out our 2 week honeymoon to New Zealand. From start to finish, our travel specialist was unbelievably helpful and planned the perfect trip. He was responsive, made great suggestions, and really thought of everything. By the time we were on our trip, we were so impressed by how well planned and thoughtful everything was! From the shuttles to the excursions, every single thing went perfectly. He was extremely knowledgeable about how to fit everything in given we only had two weeks in NZ and calibrated the time spent at each location well. We had the best time on our trip, there really isn’t a single thing we would have changed. Thank you to our travel specialist for making our honeymoon everything we ever wanted it to be! 

are so grateful for our travel designer, her attention to detail and making sure we got everything we wanted. We got such great honeymoon welcomes at our hotels.

to Bali for us, we really enjoyed every bit of it!

Our guide from this travel agency was fantastic and very experienced.  Seemed like he knew everybody and was very knowledgeable about animals.  Entire planning process with the travel agency team was smooth and they answered all of our questions leading up to the trip!

not really something you get a chance at a "do over" on- but I wish we could have had a do over on this trip.I'm no stranger to travel, and would usually book a trip like this myself, however with all the activity from the wedding we thought it would be appropriate to 'treat' ourselves to a travel agent who would pay attention to all the details, understand the concept of a romantic honeymoon in Italy, and be able to execute to luxurious expectations.  Italy Customized did not meet those expectations.  We spent 8500 Euro, a significant fee, and were left wondering where all that money went.  We were sold (and put non refundable deposits down on) a luxury vacation with accommodations within "4-star luxury boutique hotels".  As we passed 4-star hotel after 4-star hotel on the way to our cramped outdated room in our 2-star hotel in Venice it became apparent very quickly these were not the accommodations that were booked for us.  They were not the romantic rooms you want for your honeymoon, maybe a 17th anniversary trip when we're middle aged, but not for a honeymoon.  Other hotels were outdated, filled with senior patrons or mass tour groups, and likely hadn't been renovated in the last few decades.  I became so frustrated with our stays that we actually checked out and spent our own dime to stay at an actual luxury boutique country estate for 3 nights, the kind we should have been booked at the entire time.We expressed our concerns to our travel planner but were met with disinterest, apologies, but no offers or means of compensation.  She even stated several times that she had "5-star" clients stay in some of these same accommodations who "loved them" which I find very backhanded and also hard to believe.  She also claimed that we were booked at "3-star" accommodations all along due to more money being spent on tours and transfers.  Wish I had known that ahead of time, considering the fact that I clearly requested 4-5 star accommodations on Zicasso, not to mention that once again we were sold a package with "4 star luxury boutique hotels".  We clearly did not receive what we were sold.The attention to detail paid in our itinerary was also frustrating at best.  By two weeks prior to our trip we had not received any detailed itinerary, and I only received it after having to reach out and ask.  When we did receive it, it was incredibly sloppy, filled with spelling or cut and paste errors, all of the dates were incorrect, and it was missing components from the original itinerary we had put our money down on.  I had to take time out of my day and go through both itineraries side by side and wrote an email that had questions or needed changes on no less than ~10 items.  The final itinerary we received still had errors in it, and not errors within small details.  For example it told us to return our car at our last hotel, when we were supposed to return it at the airport.  Other annoyances were recommendations for restaurants in the itinerary, when the restaurants were closed the one day we were in that city.  Something quite easily looked up and double checked in advance for anyone with any sense of attention to detail.  She was good about texting each day with itinerary details, however they were more cut and paste so if the itinerary was wrong, the texts she would send us also had the wrong information.  She would also give us information about the names of our tour guides or those picking us up from the airport or train station which were wrong about 80% of the time.  Again, for an obviously cut and paste itinerary I'm not sure what we were getting for, for the money we spent. 

planner. All hotels we stayed at were beautiful, clean and committed to respecting its environment. All transfers were smooth as we always had someone accompanying us. in the one occasion I reached out to our planner during our trip, I received an immediate answer. 

and while the island and hotel were nice, we were not particularly pleased with the travel agent. When booking, she told us our final payment would be due XX number of days before the trip, but before we reached that point she demanded we pay before that because she said the hotel needed payment before that date. We were able to provide payment. Once we were in the air, headed to Mauritus, we never heard from her. Not once did she check in with us. We did not hear from her after the trip either. On top of that, when we would ask questions, it would take her days to get back to us, if at all. While our hotel was lovely, she did a poor job of picking out a hotel that was more geared towards honeymooners. Would definitely not use the travel company again. 

to our exact wants.  Our planner, asked us questions to get to know us, and planned the honeymoon of our dreams. From the food tour and tour of the Acropolis in Athens to the wine tour in Santorini, each was amazing and informative and enhanced our experience in Greece. The tour guides were so friendly and knowledgeable that we felt like we were hanging out with friends for the day!The hotels in Athens, Mykonos, and Santorini were all top notch with spectacular views and service. We were given luxury transfers to and from the airports which made us feel like we were living the lifestyle of the rich and famous! Our experience was like a dream all around!! I highly recommend our planner and this travel team to all of my family and friends and to anyone who wants to take the vacation of a lifetime. We couldn't have asked for anything more perfect! Thank you to our planner and his team of professionals who made this trip the most memorable experience of our lives. 

and Australia! The trip planner from the travel agency planned an outstanding stress-free, fun, exciting, and educational trip for us. He was professional and a pleasure to work with. Every day of our trip was a new and exciting adventure. All of our guides and transfers were on time and hospitable. From start to finish, we really had a superb honeymoon. Thank you trip planner and travel agency!

We still remember the incredible view there. We had a great 11-day trip in Tanzania for our honeymoon. The travel planner was very patience and gave us many useful advices in our trip planning. Our safari at Ngorongoro and Serengeti was great, our guide was incredible, he is a funny nice guy and very experienced, we saw all big 5 and really enjoy his accompany. And then we fly to Zanzibar for couple more days, our guide was quite nice as well. So in general, we really enjoy our Tanzania trip and really appreciate this tour company’s great arrangement.