Zicasso Travel Guide: How Zicasso Works

Wonderful trip. Excellent travel company that went above and beyond in every way to make it special for us. I have traveled all over the world with my wife and three boys, two of whom are adults now, and what separated Zicasso's travel specialist was how he handled unforeseen circumstances and how he helped us stay flexible. He and his partner were able to change the timing of certain attractions on a couple of days and were always available when we needed them.

On the final leg of our journey, we were supposed to stay at our hotel in Lucerne, but on arrival, were told we had no rooms due to the U.S.-Iran peace talks that were scheduled there. Our travel specialist was able to advocate for us and get us a full refund for the rooms, and have us moved to a similar-quality resort in Zurich, where we stayed in an expansive suite and had an excellent time. He was driving us himself that day, which was really helpful, as I am certain without his assistance it would have been a disaster for us because there were no comparable rooms left in Lucerne at other top resorts. He also gave us an impromptu tour of Lucerne prior to us getting to the hotel, at our request, even though it was not on the schedule. He was also a pleasure to be around and we all enjoyed his company. We will be recommending this travel company to friends for sure.

Everything went as planned. All the details were handled well. The hotel choices were excellent. All the guides were very good. All the drivers were on time. Overall, a great experience.

We are a couple in our upper seventies who recently returned from a fabulous 10-day private tour of Croatia. Of the many places we have visited around the globe, Croatia is among our favorites. The country offers extraordinary national parks, a gorgeous, dramatic coastline, warm, friendly people, great food, and a cosmopolitan culture with a rich history. The weather was splendid in late May.

Zicasso's travel specialist worked closely with us to put together an itinerary that was truly perfect in terms of the pace and the types of activities we like to do. She is a great listener and truly understood our concerns as senior travelers. We were very pleased to meet her for breakfast at the end of our trip. Although we had not been directly in touch earlier during the tour, we had the sense that she was checking in with our guides along the way, just to make sure every detail was attended to. When the Meštrović Museum in Split was closed while we were there, she arranged for us to have a private tour, just one example of her thoughtfulness.

At every phase of the tour, we had wonderful drivers and guides. All were extraordinarily interesting individuals, willing to share their personal experiences and opinions about the complicated and painful history of recent decades. We feel we learned a great deal and came to admire the resilience of these remarkable people. Despite great hardship, they remain positive and optimistic, and are very proud to introduce their culture to visitors.

We visited Zagreb, Zadar, Split, Hvar, Dubrovnik, and Mostar, and had walking tours of each. Truly every place we visited offered highlights. Among our favorites: Plitvice Lakes and Krka National Parks (the two are quite different and both are worth seeing); the Meštrović Museum in Split; walking the walls of Dubrovnik; an incredible Middle Eastern lunch following a trek to the historic bridge in Mostar; the Sea Organ and Greeting to the Sun in Zadar; lunch featuring prawns buzara at a harborside restaurant on a glistening day in the Elaphiti Islands. Indeed, too many fine restaurants to mention!

In sum, Zicasso's travel company created a superlative tour for us, for which we thank our travel specialist and her marvelous team.

Zicasso's travel company did a great job putting together our itinerary and listened carefully to all of our suggestions. They booked us into amazing hotels and restaurants. We especially loved the private tours we had and the guides were knowledgeable and friendly. All of the connections, including drivers, transfers, and train travel, were flawless. We felt they took care of us every step of the way. We highly recommend them because they made our 50th-anniversary trip so special and memorable.

Zicasso's travel company was prompt to respond to all inquiries and provided an itinerary that met our interests, with added suggestions to make our trip memorable. They gave us peace of mind, knowing all the logistics were well managed. Overall, it was a fabulous trip.

Fantastic! Incredible trip. Both the pre-trip planning and the on-the-ground support made this trip one of the best yet. Thank you!