Venice Travel Guide

Working with the travel company couldn't have been easier! Zicasso's travel designer built an itinerary that really covered all the main highlights and then some. To have all the major details planned took the stress off of us. We received great service from all of the guides and drivers and hotels! Everything was planned and executed smoothly. We always felt connected and appreciated the daily reminders of the next day's details.

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My wife and I recently returned from a memorable trip to Central and Northern Italy, expertly organized by the tour company. We began planning our journey a year in advance, knowing we wanted to spend at least four days in Florence, but otherwise uncertain about the best way to structure our itinerary. After discovering the tour company through the Zicasso website—whose services we have appreciated in trips to the Netherlands and New Zealand—we felt confident in their recommendation.

From our first interaction, the tour company impressed us with their professionalism, in-depth knowledge, and genuine commitment to crafting our ideal vacation. Throughout the planning process, their team was attentive and flexible, fine-tuning our itinerary to include the most rewarding sites and experiences. Once our trip began, every detail was meticulously managed, from arranging drivers and guides to securing train tickets and accommodations.

Upon our arrival in Rome, we were greeted by a courteous and professional driver who ensured a seamless start to our adventure in Perugia. Throughout the trip, we enjoyed excellent hotels, reliable transportation in comfortable vehicles, and well-coordinated entry to museums and major attractions. The tour company also provided thoughtful dining recommendations that enhanced our overall experience.

What stood out most was their proactive communication. For example, when unforeseen changes occurred with our private boat tour on Lake Garda, they promptly notified us by both email and a written note delivered to our hotel room, preventing any confusion. Their attention to detail gave us complete peace of mind; we did not need to contact them during our travels, as all arrangements ran smoothly.

We are deeply appreciative of the tour company’s dedication and highly recommend their services to anyone seeking a carefully curated and worry-free Italian vacation.

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The travel company did a fantastic job planning our Italian vacation to the Amalfi and Sorrento coasts. The hotel in Positano was breathtaking. The excursions that Zicasso's travel designer recommended were fantastic. The cooking class in the hills overlooking the coast was amazing. Our travel plans changed due to airline difficulties and she was incredibly helpful in making adjustments on the fly to ensure our trip went as smoothly as possible.

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This was a trip of a lifetime for us. The coordination and planning of our itinerary was personalized to our specific requests and input. The attention to detail and execution of the itinerary was flawless and we felt like royalty! The concierge-level service Zicasso's travel company provided exceeded any and all expectations. Thank you for making our Italy adventure a dream come true!

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The trip was well planned by the travel company and all concerns were handled promptly and efficiently by Zicasso's travel designer.

The travel designer fell short on expectations regarding some of the drivers. Although two of our drivers, used on two occasions each, did not meet a minimum of English-speaking requirements, it should be noted that they were both exceptional drivers (the main requirement). The driver to and from Milan navigated the back roads throughout the city to get us to our destinations in a timely manner. His command and use of English was lacking, and his demeanor was not all that cheerful. Our driver for the Amalfi Coast fell short of our expectations in that he appeared to be deaf to our questions. This was a very important part of our trip and it was a wee bit frustrating not having a good dialogue regarding its history, etc., to the point that we quit asking questions. All other drivers were very good in all categories.

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The trip was fantastic! Zicasso's travel designer was a true professional and delivered a great service and product. We felt like we had a best friend along with us who was receptive to our needs from start to finish. The service was exceptional! She helped to make our 55th wedding anniversary a trip of a lifetime!

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