Best of Portugal: Porto, Lisbon, Sintra, Albufeira Tour

Logistics: We actually cleared customs and baggage claim very quickly in Lisbon upon arrival. We were able to get to the train station and change our ticket to a train two hours earlier. We were able to notify them such that our driver was waiting for us when we came in. In general, all our drivers and vehicles were top quality (especially our driver in Porto). Our only issue here is that sometimes the pick-up times were far too early for transport to rail stations, especially the one in Albufeira. We arrived well over an hour early in what is not one of the nicest train stations in Portugal.

Hotels: All of the hotels were well located. Some were a little unique, i.e., you opened the room door in Lagos and right in front of you was the toilet area, but all the rooms were adequate, with one exception. We found it somewhat frustrating there was no seating other than the bed in all three hotels, other than the desk chair, or in the case of Lisbon, the small hassock used at the desk. Yes, Lagos had a balcony, but it was not usable due to all the rain. This was especially true in Lisbon, where according to the pictures sent in our itinerary, there was a large sofa in the room for the class we picked, but there was nothing in the room we were assigned. One other little glitch is that when we changed our schedule to drop a night in Lagos and add one in Lisbon, the hotel told us we had our original four-night reservation and then a one-night reservation for the night we came in early. The desk clerk tried to tell us we could check in, but would have to check out in the morning and wait until check-in time the next day to get our new four-night reservation room. I did clear this up with the hotel supervisor the next morning, but if they would have held their position, it would have been very awkward.

Excursions: All the activities they put together were spectacular. They’ve really spoiled us to having travel that doesn’t include 20 to 30 people. The most amazing was the dinner at the winery, as we were the only ones there. The first tour in Porto was a little rough, as it was cold and rainy, and after an overnight flight the day before, we weren’t really expecting a food tour starting at 9am, but it all worked out. Also, the fado dinner was great, although I must say, I don’t usually finish dinner at 22:30.

We are so very thankful that we selected this travel company to be our go-to partner in Portugal. It was a pleasure working with them and they were able to put together a program with what we wanted, not some cookie-cutter program that we needed to comply with. I will be giving a strong recommendation to any of our friends who are considering Portugal as a destination and we’re hoping other Zicasso operators are of the same quality when we visit other destinations.

Thanks again for everything!

Just to clarify one thing, the dinner ending at 22:30 was not a complaint; it was an observation about having a new experience, especially since it was connected to the Fado dinner.

Bob F. and Conni A.

I didn't understand the relationship between Zicasso and its travel company, and it took me a while to get the triangular reporting scheme. It was easier for me to reach out to someone directly, but we managed.

The people at the travel company were very accommodating. However, I learned a lot about my own travel preferences through this trip. We spent four days in Porto, the first being arrival from the US via Lisbon, so we did not do any touring that day. We only had half a day to explore on our own given the activities that were planned for us. I would like to have had more downtime in Porto to get to know the city.

The foodie tour that we took was fabulous. Our guide took us on a very personal tour, introducing us to her favorites and including all the things we wanted to achieve. Please send her our regards and personal thanks.

We spent a day in Vinho Verde. As the harvest had been completed the day before we arrived, the experience felt contrived. We could easily have skipped this.

The Douro Valley exploration was more interesting to us. We visited two wineries, the second of which was more special, so we enjoyed the tasting more thoroughly. Again, the guide was delightful!

We took a train back to Lisbon feeling like we had missed much of Porto. As we expressed interest in Jewish history, we booked our first morning tour through a tour booking platform to supplement what the travel company provided. While they said their guides would be knowledgeable in this area, there was no guide that provided that background.

Our train ride to Lisbon ended in a surprise. We were about to descend the stairs to the Oriente platform when the doors closed suddenly and the train left. Fortunately, the next stop was not far and we were able to turn ourselves around and return to our awaiting driver.

Our day in Sintra and Cascais was disappointing. We drove to Cascais and had 25 minutes to explore. We then continued to Sintra. We were not sure what access we were provided, but another couple had full access and their admittance was for 12:00, so we had to be there by then. While it is a spectacular site, it was way too crowded to see anything, and a guided tour of the site would have been desirable.

We were able to include a visit to an estate due to a working relationship that exists with them. They have cork forests on their property, so there was no reason to visit Évora for that purpose.

All in all, the drivers and guides we were given were thoughtful, professional, helpful, and concerned… always helping us with doors, luggage, footing. Having them immediately available was extremely useful. On the other hand, we learned that we were not as interested in camp for adults, where all of our activities were planned for us, as we were in learning and feeling the culture and spirit of the country. The country is beautiful and its people quite warm and friendly.

Special thanks to our travel coordinator for picking up the pieces of our trip and finalizing the details for us.

Zicasso’s travel specialist and company thought of everything. Everything was well planned and the private transportation and transfers to places and tours were excellent.

We particularly loved the food tours in Lisbon and Porto. The leaders were great and we learned so much while tasting and drinking delicious samples of Portuguese life and tradition.

We received information each day as to what to expect, with great detail. A “turnkey” operation without the crowds of large organized tour trips. The travel specialist did a great job! Thank you.

The travel agent from Zicasso's tour company planned for my family of four the most spectacular and luxurious two-week trip around Portugal. We traveled to and enjoyed the highlights of Lisbon, the romantic architecture in Sintra, the incredible history of Évora, the beautiful coastline of the Algarve, the laid-back atmosphere and gorgeous scenery of Madeira, the beautiful, historical, bustling city of Porto, and the stunning scenery of the Douro Valley. 

The travel agent's suggestions and bookings were all perfectly aligned with what we envisioned and the accommodations booked were all beautifully appointed and family-oriented – five-star hotels that catered to the entire family, with indoor pools and kids greeted with backpacks and toys at the door, and nightly treats on pillows.

The tour guides booked were all very knowledgeable and kind. They were patient with my two- and four-year-olds, and taught us all so many new, amazing things.

Every day was a highlight, but I would say my girls really enjoyed the tile painting as well as the pastel de nata-making workshops.

My husband and I really enjoyed Évora and Sintra, and truly seeing the beauty and history of it all.

We absolutely fell in love with Portugal, the culture, and the food. My only regret is not having more time so we could’ve seen the Azores as well and stayed even longer. 

We so look forward to this travel agent planning us another perfect vacation in the near future!

Zicasso's travel specialist did an excellent job in planning our trip to Portugal. She replied to all inquiries in a timely manner and kept us updated throughout the trip. A special thanks to the other team members.

Two members o f the team spent a few days with us in Lisbon and Porto. They were both knowledgeable, personable, and accommodated our needs accordingly. We felt like we were traveling with good friends. Overall, we had a great trip and would highly recommend Zicasso's travel company.

The trip was simply amazing. It exceeded our expectations. The accommodations were first class and conveniently located in Lisbon and Porto. The guides were all top-notch. They were both informative and entertaining. We never felt like we were sitting in a lecture hall.

Also, my group just turned 70 in age and the guides and drivers accommodated our pace. In Porto, the guide acquired taxis to get us from the river up the hill to the cathedral. In the Douro Valley, the guide was able to arrange for us to be dropped off on the far shore to avoid some of the mountain roads. The drivers were also a delight and we felt safe with them at the wheel.

In addition, we would all recommend Zicasso’s travel company and, in particular, our travel specialist. He was easy to work with in laying out the itinerary and it was obvious he knew the best guides, drivers, and accommodations. He was always attentive. We experienced no problems at all on the trip and my only communication with him was to tell him how excellent everything was going.