A couple on scooters on a tree-lined street in Tuscany

Zicasso Reviews

Zicasso Reviews

Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with unforgettable vacations all over the world. Our continued commitment to designing personalized, life-enriching travel experiences is driven by the remarkable stories our travelers share when they return. We have received 5-star reviews from thousands of travelers, and we look forward to making your own dream trip a reality.
Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with...
4.9 stars based on 27,000+ verified traveler reviews4.9 stars based on 27,000+ verified traveler reviewsbased on 27,000+ verified traveler reviews4.9 stars based on 27,000+ verified traveler reviewsbased on 27,000+ verified traveler reviews
Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with unforgettable vacations all over the world. Our continued commitment to designing personalized, life-enriching travel experiences is driven by the remarkable stories our travelers share when they return. We have received 5-star reviews from thousands of travelers, and we look forward to making your own dream trip a reality.

Custom Luxury ToursDesigned Just for You

  1. 1

    Describe your dream vacation.

  2. 2

    We match you with top travel specialists. They compete to plan your trip.

  3. 3

    Book the ideal itinerary after it’s refined to perfection with you.

Greece Travel Review: 12 Nights

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Mark M.
Jun 12, 2025

We had an amazing trip. Zicasso's travel specialist personally arranged the entire trip. We loved all the hotels, bikes, hikes, and tours she set up with qualified and interesting people. We were met at the airport, hotels, and at each of the many ferry rides by professional drivers, typically in a Mercedes. Our specialist was in constant contact during the trip, making sure everything happened as planned. We have never had a trip planned to the level of daily detail and hope we have an opportunity to work with our specialist in the future.

France Honeymoon Travel Review: Loire Valley, 10 Nights

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Walter M.
Jun 05, 2025

I worked with Zicasso's travel company to plan our honeymoon in France and I highly recommend them for anyone wanting a first-class experience! Everything from beginning to end was perfect and exceeded my expectations. The planning process with the trip planner was thorough and she put together a dream trip for us. She executed everything perfectly.

From the moment we arrived in Paris until we were dropped off, we were in their hands. Every hotel, restaurant, tour, and tour guide exceeded our expectations. The itinerary was a "surprise" for my wife, so each morning over breakfast I shared our itinerary with her from the trip app, which was very nice to have, by the way. She loved every minute of it!

Because this was our honeymoon, every hotel we went to had a welcome gift of champagne or chocolate waiting for us. Our tour guide in the Loire Valley also had a bottle of champagne for us and at several dinners we were treated with special desserts, all planned in advance by the travel company's team. What a nice touch.

We have already spoken with them about our next trip. I could not be more pleased with this company.

Morocco Trip Review: 1 Week

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CENINA S.
Jun 04, 2025

I had the most unforgettable experience traveling through Morocco from May 22 to 30, and it wouldn’t have been possible without the incredible team at Zicasso's travel company. From start to finish, everything was thoughtfully curated and exceptionally executed.

A huge thank you to my agent, who was not only responsive and patient during the planning process, but also served as my guide for the city and food tour. His knowledge of Moroccan culture, history, and hidden gems made each day meaningful and memorable. From navigating the medinas to introducing me to some of the best local dishes I’ve ever tasted, he brought the country to life with warmth and insight.

And then there was my amazing driver, who truly went above and beyond. When my luggage was delayed, he jumped into action without hesitation, reassuring me with calm and kindness, ensuring I was comfortable and even helping to coordinate efforts on the ground to locate my bags. Beyond that, his genuine hospitality, great conversation, and thoughtful surprises made each leg of the journey special. He was much more than a driver; he was a steady and essential part of the experience.

If you’re looking for a company that provides not only beautiful itineraries, but also incredible service, with heart and humanity, this is it. This trip fed my soul and it was made extraordinary by the people who brought it to life.

Italy Tour Review: Rome, Amalfi Coast, Pompeii, Ravello, Florence, History, Art, Cuisine, 2 Weeks

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Randy S.
Jun 04, 2025

An Unforgettable Italian Journey – Absolutely Top-Tier Service!

From the very first inquiry to our final departure, our experience with Zicasso’s travel agency was nothing short of extraordinary. They are, without a doubt, a top-notch operation, and we cannot recommend them highly enough. We will absolutely be using their services again for future travels!

The entire process was seamless and enjoyable from beginning to end. Our agent made planning our dream trip an absolute breeze, listening attentively to our desires and crafting an itinerary that exceeded our expectations. Her expertise and insight were evident in every suggestion.

The exceptional communication continued with another tour operator, whose planning and follow-through were consistently spot-on. Everything was perfectly coordinated, leaving no room for stress or uncertainty. And if any minor hiccup arose, our agent’s problem-solving was incredibly prompt and effective, ensuring our trip remained relaxing and completely stress-free. This remarkable team truly created a tailor-made experience that catered perfectly to our desires.

A standout feature of their service was the dedicated WhatsApp group, which provided real-time support and made us feel like we had a personal concierge with us throughout our entire journey. This constant connection was invaluable.

It was clear that every element of our trip was meticulously vetted and selected with the utmost care. The tour guides were incredibly knowledgeable and engaging, the drivers were professional and punctual, and every activity chosen added immense value to our experience. The quality of their selections truly shone through, making each day memorable.

The travel company and their entire staff are exceptional. Their professionalism, attentiveness, and dedication to creating a flawless and personalized travel experience truly set them apart. Thank you for an unforgettable vacation – we're already dreaming of our next trip with them!

Greece Trip Review: Athens, Santorini, Milos, Crete, 13 Nights

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Kirk B.
May 29, 2025

Absolutely Unforgettable: Our Greek Adventure!

Wow, you seriously outdid yourselves! We just had the trip of a lifetime and we truly believe it can't be topped. From start to finish, you nailed every single detail, making our journey through Athens, Santorini, Milos, and Crete absolutely seamless and packed with incredible experiences.

Every transfer, every stay, every activity was perfectly handled. You really listened to what we wanted and delivered a trip that felt perfectly tailored to us. Thank you for crafting such an unforgettable adventure. We're already dreaming of our next Greek escape and we know exactly who we'll be calling!

Croatia Tour Review: Customized Itinerary, Guides, Food and Wine, National Parks, 12 Nights

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Chris F.
May 26, 2025

The trip exceeded our expectations! We’ve been home several days and we continue to reflect back on how this was probably one of our best vacations, and that’s saying a lot since we enjoy traveling. We have never tried customizing our trips before, but after working with Zicasso's tour company, we are convinced this is the only way to experience countries and their unique cultures.

Our agent was exceptional in designing our itinerary based upon my requests, readily available, and very thoughtful, communicating with us daily once we were actually there. We visited six locations in two weeks and each day went flawlessly and on time. We are so impressed that we are already thinking of returning back and exploring more of this beautiful and historic country!

Argentina, Brazil, Antarctica Trip Review: Patagonia, Cruise, Private Guides, Local Cuisine, 5-Week Tour

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Paul N.
May 21, 2025

Zicasso's trip planner is perhaps the best travel consultant I have ever engaged. As a point of context, I am a retired corporate executive who traveled 250K to 500K miles per year over the last 15 years of my career. I had the advantages of executive assistants, a corporate travel department, and extensive administrative support. Even with all those advantages, this trip planner and his team set a new standard of excellence. My trip planning covered Antarctica, Argentina, and Brazil destinations over a five-week trip. The full trip was for my wife and me, with an additional two-week block for my two children to join us partway through the vacation. He also helped to arrange the holiday for another couple who were supposed to accompany us, but they had a medical emergency occur before the departed. This necessitated a great number of changes and cancelations, which he handled, seemingly without any problems and without any complaints.

I had only traveled to that part of the world in a business capacity before, so I was entirely reliant on our travel agent, not just for the physical arrangements, but to also take the time to understand our interests, curiosities, and desired outcomes. He brilliantly translated that into choices and recommendations that I truly cannot complain about. He is so wired into the hotels, travel options, restaurants, sites, and culture of Argentina, Brazil, and Antarctica that we were blown away by his skills and knowledge. He arranged boutique experiences, personal guides, and superior transportation at all stops. There were no gaps in our travel coverage and I was 100% confident in all of our day-to-day experiences. He knew of things that I never would have discovered on my own. The ease of communicating with him was superior. He always responded to our queries within hours and even had a direct U.S. telephone number so I did not even have to pay for long-distance phone calls.

Our experience so far exceeded my already high expectations that we want to return to Argentina again, and we want to find a way to employ his services again to plan future trips to South America and Africa. Also, each person he had us interact with (drivers, guides, and support staff) was unbelievably capable, but also displayed exuberance and superior customer-service attitudes. Potential problems were non-existent.

I would be personally willing to speak directly to anyone who is considering using this tour company as their travel provider if that would sway them to choose him and his team. I have run out of superlatives, but trust me, I have very high standards. I have been to over 50 countries in my life. I have lived on three continents and (thanks to him) I can finally say I have set foot on all seven continents. With that said, this travel agent earned my admiration as a professional in his field. I believe if you engaged anyone other than him, you would likely receive a fantastic experience, but not as good as it could have been.

Greece Trip Review: Crete, Chania, Athens, Santorini, Naxos, Villages, Private Guides, Hiking, Wine Tasting, History, 2 Weeks

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Erin P.
May 19, 2025

This was a dream vacation made reality–five stars!

We just returned from the most unforgettable two-week adventure through Greece, all thanks to the exceptional planning and care of Zicasso's travel operator and her team! From the moment we landed until our final farewell in Athens, every detail was flawlessly executed.

Our journey began in Crete, where we were welcomed by a warm, knowledgeable guide who brought Chania's rich history to life during all of our many activities. From touring the many villages to hiking Imbros Gorge to the Palace of Knossos, we felt immersed in the true spirit of Crete.

Next was Santorini, where the sunsets were just as magical as we’d hoped. Our stay was filled with stunning cliffside views, wine tastings, and personalized recommendations that made it feel like we were exploring the island with a local friend.Naxos was an unexpected gem—less touristy, but bursting with charm. The tour guide here was particularly fantastic, taking us to authentic villages, ancient ruins, and serene beaches that felt like our own private paradise.

Our final days in Athens were the perfect ending to this epic journey. The historical sites were breathtaking and our guide’s passion for Greek history made every moment at the Acropolis and the museums feel deeply meaningful.What truly set this experience apart was how responsive and supportive our agent and her team were throughout the trip. Any time we had a question—whether about transportation, recommendations, or small changes in plans—they replied quickly and helpfully, making us feel completely at ease and well cared for.Throughout the trip, the logistics were seamless—beautiful accommodations, smooth transfers, and thoughtfully curated excursions. Every guide was not only professional and knowledgeable, but also incredibly kind and engaging. It felt like we were traveling with friends who truly cared about our experience.

We can’t thank our agent enough for crafting such a memorable and enriching vacation. Greece was always on our bucket list and now we’re already dreaming of our return!Highly, highly recommended!

Portugal Travel Review: Lisbon, Porto, Douro Valley, Belem, Evora, Chapel of Bones, Sidecar Tour, History, Tuk-Tuk Tour, 9 Nights

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Erika J.
May 18, 2025

We had a great time on our trip and were thrilled with the service Zicasso’s tour operator provided. We had a few snafus during our trip – weather, the country-wide blackout, and a forgotten passport – but our agent was on top of it and made sure we were taken care of so we could continue the enjoyment of our trip without worry.  

We particularly loved our guide in Lisbon – she was fantastic, with just the right balance of history, fun, and energy. And even though in Porto we had a very rainy day, we went forward with our sidecar tour with our guide. He was a total joy to hang out with and even in the rain, we had a great time. We felt like locals as he brought us to some of his favorite places. 

The Douro Valley trip was also fantastic with our guide, who was very knowledgeable and kind.  Even the transfer drivers who were arranged for us were spectacular. There was not one failure in customer service. 

The hotels in Lisbon and Porto were also excellent – great choices and so comfortable. All in all, I recommend Zicasso’s travel company and agent to plan anyone’s trip! You can’t go wrong!

Japan Vacation Review: Mount Haguro, Yamabushi Guide, Treehouse, Ryokan, Cooking Class, Sabani Ride, Washi Paper Making, Bonsai Museum, Calligraphy Lesson, 22 Days

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Gabrielle D.
May 18, 2025

We just experienced amazing service and flawless execution on our custom-designed, 22-day itinerary from Zicasso’s travel company. Every single meeting went smoothly, with white-gloved drivers waiting for us beside luxury vehicles and guides who always went above and beyond. In fact, after leaving a shopping bag in a cab in Tokyo, we were blown away when our travel agency was able to track it down and deliver it back to our hotel. But that's not even the best part. The best part was the experiences. Our agent and the staff at the travel company really found the authentic, less-traveled experiences we love.

Tokyo and Kyoto were amazing, with private tours of gardens, temples, and the best local food. We did washi paper making at a 400-year-old workshop and a private calligraphy lesson, attended a real sumo practice, walked the bamboo forest, and dressed in kimonos for tea service.

But our most memorable experiences were found in Niigata, where we stayed in a lovely ryokan and were served dinner on the tatami mat in our room. We slept soundly with the relaxing sound of the hot spring water flowing in our private bath. 

In Yamagata, where we spent the day with an enchanting Yamabushi guide, climbing sacred Mount Haguro and learning about the life of connection with nature that he chose. We loved it when he blew his conch shell horn to scare away the demons as we entered new parts of the forest. 

And in Okinawa, we had the most interesting Blue Zones cooking class and lunch with Yukie Miyaguni, who appeared in the Netflix documentary about longevity and medicinal foods, and looks 25 years old at 55. We also learned about the ancient art of sabani making and spent an afternoon on the beautiful clear waters in one, visiting pristine, remote beaches and collecting beautiful pink shells.

It was these unique, enlightening experiences, away from crowds and tourists, that showed us the real Japan we wanted to see. Our agent understood what we wanted and provided the absolute perfect mix of luxury (every accommodation exceeded our expectations, with club lounge access in Western-style hotels), adventure, and top-shelf service. It was perfect.

Italy Tour Review: Amalfi Coast, Boat Ride, 6-Day Trip

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Tom M.
May 16, 2025

My trip was perfect! My Zicasso travel agent made a very difficult time in my life so much easier. You see, the purpose of my trip was to scatter my wife's ashes along the Amalfi Coast. She went above and beyond the travel arrangements by helping me navigate the proper process for fulfilling my wife's last request. I intend to recommend this company to my family, my relatives, and all my friends. The entire trip from start to finish went exactly as planned and all the tips provided before I left were very helpful and useful. I want to thank her again and again, and her entire team.

Gratefully,

Tom M.

Slovenia, Croatia, Austria, Italy Travel Review: Vienna, Venice, Private Guide, Winery, Chocolate Experience, Local Cuisine, Nature, Scenery, History, 13 Nights

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Michelle T.
May 15, 2025

We had an absolutely incredible European adventure! 

If you are dreaming of a seamless and spectacular European getaway like we were, look no further than Zicasso's travel company! Our recent trip for seven siblings across Vienna, Slovenia, Croatia, and Venice was nothing short of magical, all thanks to the incredible expertise of our travel specialist.

From the get-go, our travel specialist listened intently as I described our group's preferences, travel styles, and bucket-list wishes. He didn't just meet our expectations, he soared right past them, crafting an itinerary that felt tailor-made for pure joy and connection. This trip wasn't just a vacation; it was a precious opportunity for us grown-up siblings to laugh, explore, and feel like carefree kids again–truly amazing!

Our phenomenal main guide was the glue that held our adventure together. From our Vienna airport pickup all the way through to our Venice water-taxi send-off, he was a superstar! Always punctual, incredibly knowledgeable about each destination, and a fantastic organizer, he made every day flow effortlessly.

What truly set this experience apart was our guide's amazing flexibility. Whether it was one of many last-minute comfort breaks (much appreciated!), a tweak to the schedule, or an impromptu adventure like an exhilarating toboggan run down Straza hill in Slovenia (epic memories!), he handled it all with a smile. Exploring the breathtaking Postojna Cave and soaring above Lake Bohinj on the Vogel Cable Car were just a couple of the many highlights he helped make happen.

The local city guides were also fantastic, bringing each location to life with engaging stories and a perfect blend of fun activities and fascinating insights. From stunning wineries and delicious culinary tastings to chocolate making, truffle hunting, ancient arenas, and breathtaking historical sites, every day was a delightful discovery.

Thank you! You turned our European dream into a vibrant, unforgettable reality. If anyone is looking for a tour company that truly listens, expertly plans, and delivers an exceptional travel experience, this is the answer. Don't just dream it – book it!

Italy Vacation Review: Vatican, 9 Days

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Paul T.
May 14, 2025

I was extremely impressed with how well organized Zicasso was; every detail was perfect. I was extremely impressed by how Zicasso checked in with us every day of our trip to see if we had any issues. The hotels, drivers, and tour guides were all top-notch.

We had an unexpected health issue on our trip, which caused us to have to make changes to our travel plans. With a simple text, Zicasso made all the changes and saved us hours of time trying to rebook our internal travel.

I have taken trips in the past with other companies... Zicasso is the best by far!

South Africa, Zimbabwe Travel Review: Local Cuisine, Safari Drives, Glamping, Food Tour, 2 Weeks

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Debra D.
May 10, 2025

The trip was absolutely amazing – truly the trip of a lifetime. The accommodations were perfect for us – the Cape Town hotel with its proximity to the V&A Waterfront and the boutique guesthouse in Franschhoek, which was also within easy walking distance to restaurants and the wine tram. The safari lodge was incredible – the food, service, safari drives, and our very comfortable glamping tent. The other lodge was also very comfortable, with great customer service.  

Our tour guide in Cape Town was the best – very knowledgeable, accommodating, and personable – and truly worked to make our trip extra special. The foodie tour was great – the most food we have ever had on a trip – with nice variety and local selections. 

The transfers were without a glitch.  

We can't say enough to thank our travel agent and her agency for making this a perfect trip.

Greece Vacation Review: Crete, Santorini, Paros, Athens, 10 Nights

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Todd S.
May 08, 2025

This was the best trip ever!

We traveled to Crete, Santorini, Paros, and Athens. Zicasso's travel agents arranged everything to perfection and followed up throughout the entire trip. We never had to wait on transportation to any of the amazing experiences they’d arranged. It was truly the best trip we’ve ever taken. All accommodations were top shelf and in the most beautiful locations. If you’re planning a trip to Greece, do yourself a favor and put your trust in Zicasso!

Indonesia Vacation Review: Mount Batur Sunset Hike, Gili Islands, Rice Fields, Temples, 10 Nights

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jeffrey H.
May 06, 2025

Team Zicasso,

Our trip to Bali was simply outstanding… we could not have asked for a more amazing vacation!  Our highest compliments to our travel agent and the team he put together (our tour guide and driver) to make our vacation (a belated 50th birthday celebration) unforgettable. The travel company put together a top-notch itinerary with the most memorable excursions. From the sunset hike of Mount Batur to tours of rice fields and several temples, and three relaxing days in the Gili Islands, we could not have asked for more!  

Our agent was a master communicator and planner who was always two steps ahead. Throughout the entire planning process, he was punctual, efficient, honest, and a problem-solver to boot. Just one example: I miscalculated our departure day by one day and did not realize it until close to the end of our trip. Instead of me trying to frantically rearrange flights etc., our agent, within 30 minutes of hearing my problem, had three viable options for me ready to go, without any interruptions to our schedule. Another very professional touch that showed his willingness to go above and beyond was his personally greeting us at each new hotel we stayed at to ensure the accommodations met our expectations. 

I will definitely team up again with Team Zicasso and this company for future travel plans.

Sincerely,

Jeff H.

Portugal Tour Review: Evora, Fatima, Tomar, Coimbra, Douro Valley, Porto, Lisbon, Sintra, Batalha, Nazare, Obidos, Cooking Class, Fado, 9 Nights

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Suzette U.
Apr 28, 2025

Our experience in Portugal was wonderful. Our family of four loved the tours, places to stay, the history, and the wonderful driver/guides. We cannot speak highly enough of our Zicasso travel planner and her colleagues. This was our second trip using a Zicasso travel agent and we were confident our trip would be a wonderful experience, and it was. Our tour guides were very flexible. They went above and beyond showing us the places they loved… "Their beautiful Portugal". It was a fantastic trip from start to finish! We will be using Zicasso tour specialists for another adventure.

Italy Vacation Review: Venice, Florence, Tuscan Hills, Pompeii, Rome, Amalfi Coast, Sorrento, Capri, Cooking Class, Lemon Farm, Wine Tasting, Olive Oil Tasting, 2 Weeks

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Kristen B.
Apr 28, 2025

We had the pleasure of working with Zicasso’s travel agents to create the perfect Italian adventure. I had quite a few specific requests, from travel logistics to hotel preferences, and they were incredibly patient and collaborative, offering multiple variations of the itinerary until it matched exactly what we envisioned.

Our journey began in Venice, where we were seamlessly picked up by a private driver, transferred to a water taxi, and dropped directly at our hotel. After a wonderful stay, we were taken by private driver to the train station for our ride from Venice to Florence, our one and only train trip, as we opted (based on their smart recommendation) for private transportation for the rest of our travels to avoid potential delays and enjoy added convenience.

From Florence, we were driven into the Tuscan hills, where we experienced magical wine tastings, vineyard tours, olive oil tastings, and unforgettable meals with wine pairings. 

Next, our private driver brought us to Pompeii, where we enjoyed a fascinating tour with our private guide, and then continued on to Rome. In Rome, we loved the private golf cart tour of the city’s major landmarks, as well as a delightful cooking class that was arranged for us; it was a real highlight!

Finally, we traveled by private driver to Sorrento. From there, we had a breathtaking driving tour of the Amalfi Coast, a lemon farm tour, and an amazing day trip to Capri. Every detail was thoughtfully planned and executed.

Summary:

Planning and Itinerary Creation: Zicasso’s consultants made the entire process easy and stress-free. They worked closely with us to perfect the itinerary and were always receptive to changes and feedback.

Hotels: My sister and I requested adjoining rooms and were provided with beautiful family suites throughout the trip. Each hotel was ideally located, comfortable, and well-appointed, with all the amenities we needed.

Transportation: Every transfer was smooth and punctual. The private drivers were professional, friendly, and knowledgeable. (A special shoutout to our driver in Florence/Tuscany – he was the best!)

Communication: Throughout our trip, the travel company’s team was always accessible. Whether we needed to make adjustments or had a question, they handled everything promptly, allowing us to relax and fully enjoy our vacation.

We spent just over two unforgettable weeks in Italy and it was absolutely perfect, all thanks to the hard work, attention to detail, and excellent communication from Zicasso’s travel company! I highly recommend them and would not hesitate to use them again for future adventures.

India Vacation Review: Delhi, Agra, Jaipur, Varanasi, Mumbai, 17-Day Trip

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Jerry J.
Apr 25, 2025

We highly recommend using Zicasso! They connected us with local guides and hand-picked the top locations, hotels, and experiences that we’d never have found without them. We had an incredible time. The hotels were absolutely perfect and added immensely to our trip. The itinerary was great! We had incredible local guides and our driver was fantastic!

Switzerland, Germany, Czechia, Austria Tour Review: Innsbruck, Train Rides, Paragliding, 12-Night Trip

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Whitney H.
Apr 24, 2025

Zicasso's travel company set us up with a customized family vacation to Europe. They worked hard to make sure we could squeeze in as much fun as possible, with a fantastic mix of fun activities and cultural experiences. 

We had such a good time and I was able to relax because the itinerary was so detailed and perfect. Every train time, every tour, every activity, every driver, and every hotel were masterfully scheduled. They included maps, distances, and directions, along with great restaurant recommendations and interesting facts about the areas. I was truly blown away by the level of detail and care put into our personalized itinerary. 

Not only was the trip well organized, but their team was very attentive, checked in with us periodically to see if we were doing OK, and they were available for questions or concerns immediately. We would definitely recommend them and would definitely use this company again. 10/10! Thank you for the lifetime memories!

Colombia Travel Review: Medellin, Bogota, Cartagena, Isla Baru, Culture, Nightlife, Coffee Plantation, Local Cuisine, 9 Nights

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Joe L.
Apr 22, 2025

Our trip to Colombia was our third travel experience arranged via Zicasso. As was the case with our previous two trips, this one was managed nearly flawlessly from start to finish with the kind of attentive customer care we have become accustomed to with Zicasso and their partners.

The agent from our travel company went above and beyond in assisting us with all our planning, providing insights and recommendations only someone who has experienced Colombia fully can provide. She was very patient in helping us make adjustments to arrive at the perfect itinerary and then remaining in constant contact to ensure every minor detail was handled perfectly throughout our journey.

Our drivers and tour guides made sure we were greeted and escorted through each destination, from Medellín to Bogotá to Cartagena and our final destination on Isla Barú. While many friends expressed concern over our safety in Colombia, I can say we did not feel unsafe for a moment. The Colombia of today is no longer one riddled with crime and drugs, but rich in culture and charm.

We greatly enjoyed the thriving art scene of Comuna 13 and the nightlife of Medellín. Our hotel made us feel like we were in the middle of the rainforest, while just steps away from the bustle and excitement of the Poblado district. Our visit to a wonderful coffee plantation provided a full education on every step of the coffee-making process, from the berries on the tree all the way to a delicious cup, delivering a new appreciation for black coffee. I may only drink Colombian from now on.

Bogotá proved to be a modern city with an incredible food scene. Our agent arranged an amazing gastronomical tour for us one evening that catered to our dietary needs. We attended an amazing wedding on top of an old portside fort in Cartagena and enjoyed the charm of the old walled city before relaxing on a pristine beach off the coast, then heading home to tell everyone to hurry down to see all Colombia has to offer.

I can only say, Zicasso is the only way to plan your travel, whether alone or with a small group. For those considering Colombia, our in-country travel company carries my strongest endorsement.

Turkey, Greece Vacation Review: Istanbul, Cappadocia, Kusadasi, Santorini, Crete, Local Cuisine, Immersive Cooking Experiences, 3 Weeks

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Kris I.
Apr 22, 2025

Zicasso’s travel agent cares passionately about his clients. I used his company for a three-week Aegean odyssey in March-April 2025. My special request was to have a meal with a local family in their home. He arranged for immersive cooking with two families in Türkiye and Greece. He has an outstanding roster of local guides who provided private tours in Istanbul, Cappadocia, Kuşadası, Santorini, and Crete. All the guides were personable and knowledgable, and we had fun with day(s) filled with laughter. I mentioned to one that the hotel was going to charge 50 euros for laundry. He arranged his local laundry to do it for less than $10.

Our travel company pays attention to details, having the influence to get me upgraded rooms with spectacular balcony views of the Parthenon and Aegean Sea. The hotels were in strategic locations, with easy walking to restaurants, shopping, and points of interest. He ensured I had “fast pass”, so I went into the shorter security lanes at the airports. The vehicles were either Mercedes-Benz vans, sedans, or other nice SUVs for more room and better views.

For me, it is when things go sideways that one learns the value of a good travel specialist. On the day I was to fly from Athens to Santorini, all the transportation workers in Greece went on strike for 24 hours. There were no planes or ferries. That causes cascading problems. My agent arranged for me to spend the extra night in the same Athens hotel, got a new flight to Santorini the next day, even though the flights were very full, had the room ready for me in Santorini when I arrived early in the morning, and had the transfers waiting for me. I did not worry, as I knew I would be taken care of. The day before the strike, I was talking with other tourists who were scrambling to make arrangements when the internet and phone lines were jammed. The peace of mind was immeasurable.

Morocco Travel Review: Essaouira, Marrakech, Agafay Desert, Pottery Workshop, Cooking Class, Glamping, Architecture, Souks, 1 Week

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Shri C.
Apr 21, 2025

This was a trip of a lifetime, thanks to Zicasso’s travel company!

Our family recently returned from an unforgettable journey through Morocco and we owe the magic of this experience to the incredible team at our travel company. From the moment we reached out, we were met with warmth, attentiveness, and an exceptional level of care.

The company crafted a beautifully balanced itinerary that allowed us to truly immerse ourselves in Moroccan culture. Every detail was thoughtfully arranged, from transportation and accommodations to amazing local guides and our incredibly hospitable and attentive driver, who made the experience feel personal and deeply welcoming. The team was flexible throughout, adjusting plans effortlessly to suit our pace and preferences.

Highlights included a hands-on pottery workshop, a delicious cooking class filled with traditional Moroccan flavors, and a dreamy night of glamping in the Agafay Desert.

We also loved the coastal charm of Essaouira and the vibrant energy of Marrakech, with its colorful souks, stunning architecture, and lively atmosphere.

What stood out most was the kindness, authenticity, and thoughtfulness of everyone we encountered through our travel company. The experience gave us a meaningful connection to the country – its culture, landscapes, and people – that we’ll remember for a long time.

Thank you for such a memorable and enriching trip!

Argentina, Peru, Chile Vacation Review: Machu Picchu, 23 Nights

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Devon R.
Apr 21, 2025

We just returned from a spectacular three-week journey through South America (Peru, Chile, and Argentina) and, once again, Zicasso, along with our trip planner, delivered an unforgettable experience. This was our second time using Zicasso and it’s clear why we keep coming back.

From the very beginning, our trip planner was a true partner in planning. He listened closely to our interests, helped shape an itinerary that perfectly balanced adventure, culture, and relaxation, and offered thoughtful insights that only someone deeply familiar with the region could provide. His attention to detail in the pre-trip phase was impeccable. We felt fully prepared and taken care of before we even left home.

Once on the ground, everything ran like clockwork. The in-country communication was seamless. Our agent and his team were always just a message away and incredibly responsive. Every driver was prompt, professional, and personable. The tours were consistently outstanding, with guides who were knowledgeable, passionate, and genuinely engaging. The accommodations were beautiful, comfortable, and perfectly situated, offering unique charm and excellent service at every stop.

It’s not easy to plan a multi-country trip with so many moving parts, but Zicasso and our agent made it look effortless. We came away with lifelong memories and we’re already dreaming about our next adventure. Zicasso continues to exceed our expectations and we wouldn’t hesitate to use them again.

Scotland Tour Review: Palaces, Lochs, Castles, Museums, Sword-Fabricating Forge, Local Cuisine, 13 Days

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Susan B.
Apr 20, 2025

After 15 years of vacationing on small, live-aboard, scuba-diving ships around the world, we wanted our first land-based tour to be extraordinary. We sought a plan to include all drivers, transfers, and hotels, and an itinerary to include private walking and car tours of culturally significant sites and museums. Our goal was to cover, on our first trip to Scotland, the Scottish lowland and highlands, significant city centers, as well as the legendary palaces, lochs, castles, and museums. Moreover, my husband requested we focus on the Pict time period, especially the carved stones, swords, and other fighting devices used throughout the last 3,000 years of Scotland’s “recent” past.  

Our travel company was one of three firms we solicited for a proposal on a luxury vacation in Scotland. Only this Zicasso company hit these targets out of the box with a much better agenda than the competition and very competitive pricing. Moreover, their tour included a recommendation for a two-hour sword-fighting lesson, followed the next day by a visit to a private sword-fabricating forge!!

We returned home four days ago from our remarkable 13-day trip. The highlights of our trip are too exhaustive to even list. Three fantasy-fulfilling high points comprised three nights in a luxury castle bed and breakfast on the west coast, and visits to Inner Hebrides islands, including Iona, where I purchased two sterling Celtic penannular brooches. This was topped off with the commissioning of two swords from the forge, a Claymore and a basket hilt to be custom made using ancient techniques that will result in a pair of one-off customized designs including scabbard carvings and decorated multi-layer battle-ready blades.  

Overall, the tour used amazing guides, including two who wore kilts and full Scottish dress throughout their tours, provided a plethora of castles, and enough alone time to explore the local area and relax while eating the best meat and seafood imaginable, culminating end-to-end in the best vacation of our lives!!

Based on our experience, I cannot entreat you strongly enough to at least get an offer of services from this travel company. We submit you will not be disappointed in the offer or the fulfillment.

Indonesia Vacation Review: Culture, Komodo Dragons, Monkey Park, Beaches, Marine Life, Cave Swimming, Temples

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Ashley C.
Apr 15, 2025

How can I even begin to explain this trip? It was better than anything we could have ever imagined or put together ourselves.

The level of service, attention to detail, and overall knowledge of our wants and needs was unlike any other trip we have ever had. Zicasso’s travel agent planned and executed the perfect trip from beginning to end, and when flights were delayed and missed, he had connections and options ready. When we asked if we could add or select a different option to something, he would pivot and make it happen.

We loved all the activities. Like everything in life, you have to roll with the weather and traffic and unexpected things like every other traveler, but our agent made sure we had a cooler of drinks and the best guides ever, no matter what!

He selected the most perfect guide for us! Our guide was kind and funny and truly knew Balinese culture, and took such pride in his work and knowledge. We felt so honored to have him with us. He was a fantastic photographer, conversationalist, and someone who, by the end, we truly considered a friend.

Every single resort and property our agent picked was incredible. We would wake up and want to pinch ourselves, and multiple times would shake our heads laughing, asking if this was real life. From the jungle and the islands to the beach and our magnificent private residence with a pool and staff, everything was perfectly executed by our agent and his team. This was the trip of a lifetime with the people we love the most and everything was phenomenal. We can’t thank you enough.

Chile Birthday Trip Review: Patagonia, Torres del Paine, Colchagua Valley, Volcano, Rainforest, Winery, Culture, Nature, Scenery, 2 Weeks

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Linda N.
Apr 12, 2025

We just returned from our two-week trip to Chile, planned for my 60th birthday. My boyfriend and I had the most spectacular trip! Zicasso's travel company put together an amazing itinerary, designed to meet all our requirements for experiences, logistics, uniqueness, and our desired activities. From my first call with the travel specialist, I felt the responsiveness, personalization, and high level of service his company provided. I couldn’t have asked for anything more in a travel partner.

We had three stops – a winery in the Colchagua Valley, a boutique hotel in the Patagonia Lakes region, and a lodge in southern Patagonia, near Torres del Paine National Park. The recommendations on lodging were so perfect. Each was intimate, with such a high level of service and uniqueness. We loved that they were all inclusive, with meals and excursions included. This allowed us to adjust our plans day to day, based upon weather and how we were feeling. The travel specialist also made arrangements to make sure I had a very special birthday celebration, which was absolutely wonderful.

Thailand Tour Review: Surat Thani, Khao Sok, Elephant Experience, Jungle Trekking, Canoeing, Mangrove Creeks, 12-Day Trip

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Jayden C.
Apr 11, 2025

Zicasso's travel specialist truly exceeded expectations in crafting an unforgettable travel experience. His dedication to creating the perfect itinerary was evident through multiple planning sessions tailored to our needs. Despite numerous changes, he remained flexible and shared invaluable expertise about the destination, ensuring every detail aligned with our vision for the ideal vacation.

Even when a minor issue arose near the end of the trip, his responsiveness and quick action to arrange new accommodations made a significant difference. His proactive check-ins throughout the journey provided peace of mind, allowing us to fully relax knowing we were supported every step of the way.

This level of personalized service and attention to detail makes this travel company stand out as a premier travel-planning service. I wholeheartedly recommend this company and its team to anyone looking to plan their dream trip with confidence and ease.

Spain, Portugal Trip Review: Lisbon, Porto, Sagrada Familia, San Sebastian, Bilbao, Gaudi, Duoro Valley, Fado, Food Tours, Winery, Boat Ride, Private Tours, 13 Nights

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Marianna S.
Apr 07, 2025

Let me begin by saying this is the first time I have used an internet travel agent. I am in my 70s and until now, did my own research and trip planning, but as I prepared for my bucket-list trip to Portugal and Spain, I felt the need for professional help. 

I used Zicasso to find a travel agent. Choosing these travel agencies was the best travel decision I have ever made. The travel consultant assessed our desires and designed a trip that covered all of our wishes and more. Her suggestions for particular experiences (i.e., food tours, winery visit, boat tour, etc.) added dimensions to the trip that we had not even thought of. And with the help of her team and contacts, she executed that perfect plan. 

Every travel connection, hotel, and tour worked seamlessly. No transport or guide was ever late. Every guide was a delight, not only showing us their particular area, but giving us a window to life in that region. 

The app she provided was amazing, complete with a detailed schedule, contacts and emergency numbers (24/7), travel tips, copies of all tickets, and information on all the places we were visiting. It was also very easy to share our itinerary with folks back home. Communication with her was terrific before, during, and after the trip to make sure our needs were met.

Not only did this trip exceed my expectations for a dream trip, but the travel consultants and their team also gave me the gift of not worrying. Priceless!

Costa Rica Tour Review: La Fortuna, Cloud Forest, Ziplining, Waterfall Rappelling, Tubing, Nature, Wildlife, 1 Week

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Alyson H.
Apr 02, 2025

Zicasso's travel company sent us on an epic trip to Costa Rica. The whole trip was so easy for us because we only had to show up at the time noted on the itinerary. The travel specialists were incredibly helpful during the planning and packing process, quickly answering any questions we had and giving advice.

The trip itself was incredible and I don’t think we can choose a favorite when it comes to the activities we did. We saw so much incredible flora and fauna while learning about the areas we visited. Ziplining, waterfall rappelling, and tubing were so much fun. We were part of a group of several families traveling together and this trip would not have been nearly as awesome without this travel company. I know it was challenging at times, but we are so thankful. We stayed in some beautiful and unique resorts. We appreciate that this company was available during our trip for any needs that popped up. This was such an unforgettable trip. Thank you.

Italy Travel Review: Milan, Florence, Siena, Rome, Private Tours, 9 Days

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Michael F.
Apr 01, 2025

The trip specialists at Zicasso's travel company provided us with great service. We want to extend our heartfelt thanks for the absolutely fantastic experience that this travel company arranged for us in Italy. Every detail of the trip, from the exceptional tour guides and drivers to the beautiful hotels in perfect locations, was flawlessly planned and executed.

It’s hard to choose a favorite part of the journey because everything was so thoughtfully curated. What truly stood out, though, were the wonderful people we met along the way. Their warmth and knowledge made our trip not only memorable, but truly unforgettable.

Thank you for creating such a seamless and enriching adventure for us. We will definitely be recommending this tour operator to our friends and family, and we look forward to planning our next journey to Italy with you!

Iceland Travel Review: Diamond Beach, Glacier Lagoon, Golden Circle, Helicopter Ride, Horseback Riding, 9-Night Trip

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Debbie W.
Mar 29, 2025

This trip and Zicasso's tour company were totally amazing! This travel company was so very professional in all aspects that we were blown away by them. They delivered exactly what they said they would. The staff were so easy to work with and the travel guides were awesome. We would highly recommend them to anyone thinking about a trip to Iceland!!

Galapagos / Ecuador Travel Review: Quito, San Cristobal, Wildlife, Nature, Yachting, Culture, 14-Day Trip

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Eleanor C.
Mar 29, 2025

All aspects of our trip were extraordinary. From the first conversation with Zicasso’s trip planner, I knew she was the right person to plan our Ecuador experiences. She understood that we wanted to avoid crowded tourist attractions, preferring to interact with locals and the flora and fauna that surround them. 

Our guide made these things possible, taking us to eat at some of his favorite cafés as we traveled from Quito to the hotel near Nanegalito, and later from this one to the one in Imbabura. He was more than a guide, catering to all of our needs and sharing his personal contact information with us should we have any problems along our journey. He was an excellent guide. Although he was raised in the cloud forest region, he was knowledgeable and loves the entire country and its history. He could answer any question about the indigenous population, religious practices, food, or sports. As an academician, I recognized his teaching potential. He could be a professor one day.

Japan Travel Review: Tokyo, Private Boat Tour, Food Tour

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Kate A.
Mar 28, 2025

Zicasso's tour operator really delivered in "Zicasso style" on our three-day stay in Tokyo. We had one very knowledgeable and fun guide for our full visit. That allowed our group to get to know her and she us! We really enjoyed our private yakatabune sail. It was a fun boat with great food and an open bar! And the ramen sampling trip the evening before was informative and fun! All in all, we had a very relaxing and fun time in Tokyo following our two-week travels through the Pacific.

Portugal Trip Review: 10-Night Vacation

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Grace M.
Mar 25, 2025

The Zicasso agency provided great services and was very responsive. The drivers and guides were excellent. However, the itinerary felt a bit rushed, as I didn't realize that many places require an hour to two hours of driving. This didn't leave us enough time to explore each site thoroughly. Additionally, due to the season, some places were closed or closed early. We appreciated how quickly our driver and tour guide found alternatives for us. 

Another aspect we would have appreciated was more historical context and background stories about each location, as this would have added depth to the experience. 

Overall, we had a good time and all of the tour guides and drivers were very personable, making the journey enjoyable.

Sri Lanka Honeymoon Review: Local Cuisine, Safari, Culture, 12-Night Trip

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Ethan F.
Mar 23, 2025

The Zicasso travel company was incredible to work with. My wife and I booked our honeymoon to Sri Lanka through them. The booking experience was incredibly smooth; our travel agent worked with us throughout to ensure we had the trip that we wanted. She was always responsive and attentive, and always available, even to set up phone conversations, despite the 11-hour time difference. Everything about our trip was also truly amazing; all of the experiences were wonderful and all of the local guides they set us up with did a great job. Not only were they very knowledgeable and interesting, but they were very friendly and we had a great rapport with all of them by the end of our tours.

I really can't recommend traveling to Sri Lanka enough and using this company if you're looking for a travel agency. My wife and I were already trying to figure out how we could come back by the end of our trip!

Sri Lanka Honeymoon Review: Local Cuisine, Safari, Culture, 12-Night Trip

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Ethan F.
Mar 23, 2025

The Zicasso travel company was incredible to work with. My wife and I booked our honeymoon to Sri Lanka through them. The booking experience was incredibly smooth; our travel agent worked with us throughout to ensure we had the trip that we wanted. She was always responsive and attentive, and always available, even to set up phone conversations, despite the 11-hour time difference. Everything about our trip was also truly amazing; all of the experiences were wonderful and all of the local guides they set us up with did a great job. Not only were they very knowledgeable and interesting, but they were very friendly and we had a great rapport with all of them by the end of our tours.

I really can't recommend traveling to Sri Lanka enough and using this company if you're looking for a travel agency. My wife and I were already trying to figure out how we could come back by the end of our trip!

Australia, New Zealand Travel Review: Tasmania, Wineglass Bay, Boat Tour, Birdwatching, Hiking, 22-Night Trip

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Maureen C.
Mar 22, 2025

First of all, and most importantly, the Zicasso travel specialist listened to me regarding what was important for our trip to be successful. As a result, the activities, modes of transportation, types of accommodations, and amount of free time totally fit our interests and lifestyle. The communication all along the way was excellent and I felt very comfortable making changes in the planning process. 

There were excellent personal touches which were unexpected, but very much appreciated, such as securing emergency exit seats on all flights and having hard copies of our itinerary at our hotel when we arrived in each country. 

She made sure we had outstanding private hikes that showed us many birds, which is our passion! 

Overall, I couldn't have been more pleased with the whole experience.

Australia, New Zealand Travel Review: Tasmania, Wineglass Bay, Boat Tour, Birdwatching, Hiking, 22-Night Trip

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Maureen C.
Mar 22, 2025

First of all, and most importantly, the Zicasso travel specialist listened to me regarding what was important for our trip to be successful. As a result, the activities, modes of transportation, types of accommodations, and amount of free time totally fit our interests and lifestyle. The communication all along the way was excellent and I felt very comfortable making changes in the planning process. 

There were excellent personal touches which were unexpected, but very much appreciated, such as securing emergency exit seats on all flights and having hard copies of our itinerary at our hotel when we arrived in each country. 

She made sure we had outstanding private hikes that showed us many birds, which is our passion! 

Overall, I couldn't have been more pleased with the whole experience.

Thailand, Cambodia, Laos, Vietnam Vacation Review: River Kwai, Angkor Wat, Mekong Delta, Saigon Vespa Tour, Ha Long Bay Cruise, 65 Days

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Kristen C.
Mar 19, 2025

Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

Thailand, Cambodia, Laos, Vietnam Vacation Review: River Kwai, Angkor Wat, Mekong Delta, Saigon Vespa Tour, Ha Long Bay Cruise, 65 Days

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Kristen C.
Mar 19, 2025

Zicasso's travel agent was amazing in organizing a nine-and-a-half-week custom trip through Southeast Asia for us. She was intelligent, organized, efficient, and very clear in her communications. And patient too, going through several revisions. It was a concierge service! From the moment we arrived, everything the travel agent organized went like clockwork – the pick-ups, accommodations, flights, guides, and drivers were all perfect. 

The accommodations all matched closely with the guidance we gave the travel specialist on quality, facilities, etc. Most of the guides spoke excellent English (for a couple, it was passable). All had a passion for their country’s culture and history, and spending a few days with each of them in the car allowed us to have some wonderful conversations on more personal and nuanced topics. 

Then, when one of us needed to be hospitalized, the travel specialist jumped in to facilitate communications, arrange extra nights in hotels, and then recover what refunds were possible for the final two weeks we had to eliminate from the trip. You will not find a better tour operator!!

Spain Vacation Review: Barcelona, Seville, Ronda, Toledo, Cordoba, Madrid, Private Cooking Experience, Markets, Flamenco Show, Art, History, Culture, 15-Night Trip

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Linda S.
Mar 15, 2025

We could not have been more pleased with the trip Zicasso's travel company created for us! We worked with a travel specialist and he planned an encompassing, enlightening, and very fun trip. It was our first time in Spain and we loved being there. The hotels, guides, drivers, and experiences he arranged were all outstanding.

Spain Vacation Review: Barcelona, Seville, Ronda, Toledo, Cordoba, Madrid, Private Cooking Experience, Markets, Flamenco Show, Art, History, Culture, 15-Night Trip

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Linda S.
Mar 15, 2025

We could not have been more pleased with the trip Zicasso's travel company created for us! We worked with a travel specialist and he planned an encompassing, enlightening, and very fun trip. It was our first time in Spain and we loved being there. The hotels, guides, drivers, and experiences he arranged were all outstanding.

New Zealand Vacation Review: 18-Day Tour

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Victor S.
Mar 14, 2025

Our trip, arranged by Zicasso's travel agency, was an experience of a lifetime! They were exceptional from the beginning, spending at least 30 minutes listening to our needs and expectations during our initial meeting. The personalized itinerary was perfect. 

The guides, the experiences, and the places to stay were all outstanding. The guides were all experienced, personable, and knowledgeable. The experiences were phenomenal. Little unexpected extras were provided during the trip. 

Everything met and often exceeded our expectations. I highly recommend this travel company due to their personalized service.

New Zealand Vacation Review: 18-Day Tour

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Victor S.
Mar 14, 2025

Our trip, arranged by Zicasso's travel agency, was an experience of a lifetime! They were exceptional from the beginning, spending at least 30 minutes listening to our needs and expectations during our initial meeting. The personalized itinerary was perfect. 

The guides, the experiences, and the places to stay were all outstanding. The guides were all experienced, personable, and knowledgeable. The experiences were phenomenal. Little unexpected extras were provided during the trip. 

Everything met and often exceeded our expectations. I highly recommend this travel company due to their personalized service.

Thailand, Laos, Cambodia Vacation Review: 1 Month

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John O.
Feb 23, 2025
This trip exceeded all of our expectations! With the help of Zicasso’s travel agents, we were able to plan an itinerary that was perfectly suited to our interests. The local knowledge and options offered by our travel company greatly enhanced our experience. The guides and drivers provided were all extremely knowledgeable, arrived early every day, were willing to go above and beyond the day's original agenda, and were very friendly. Our agents stayed in close contact with us during the entire trip, with special attention paid to the days we changed guides. Any questions we had were answered promptly. A WhatsApp group chat was created before our arrival and worked seamlessly to keep everyone in touch. The hotels selected perfectly matched the criteria we gave our agents and were very, very nice. We will definitely use this travel company for our next trip to Asia!

Morocco Travel Review: Sahara, Atlas Studios, Luxury Camp, 9 Nights

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Paolo O.
Feb 20, 2025
As everyone knows, the reason we choose Zicasso is to customize a private tour based on our given budget and preferred schedule. There are two main reasons I give this experience a five-star rating: 1. I was considering canceling the Sahara visit due to my wife's recent back injury. I figured it might not be worth paying a premium if we couldn't fully enjoy the camel ride and capture the background shots with the sand dunes. However, our driver was able to communicate with the luxury camp and address all our concerns, making the Sahara experience one of the highlights of our trip. 2. Our driver went above and beyond to accommodate all our last-minute requests, such as dinner plans, an additional visit to Atlas Studios, and adjustments to our flight schedule. His efforts made this trip very memorable for my wife and me. Choosing our travel agency was definitely a wise move. The itinerary was perfect and the selections of riads and hotels were superb. We had a wonderful time exploring Morocco at our own pace, with the comfort of our luxury SUV and dedicated driver. I am very impressed with their service.

Costa Rica Trip Review: Monteverde, Manuel Antonio, Ziplining, Hanging Bridges, Hiking, Hot Springs, Private Tours, 12-Day Vacation

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Ann M.
Feb 12, 2025
Mike and I wanted to take a moment to express our heartfelt gratitude for our unforgettable two-week adventure in Costa Rica. The trip was amazing and exceeded our expectations. We were spoiled by the private transfers and private tours. All of the tour guides were professional and very informative. We enjoyed all of the selected hotels, with the lodge in Monteverde being our favorite. The hotel had a great happy hour with a variety of drinks and was within walking distance of Santa Elena. We liked having daily breakfast included and loved all of the fresh fruits, especially the cantaloupe and watermelon. We appreciated your attention to detail and expert recommendations for the variety of tours and guides. We enjoyed the float trips and had a wonderful tour of the mangroves in Manuel Antonio. Our time in Monteverde included a rainy day hiking the hanging bridges and ziplining for the first time. I am glad we added the vanilla tour to our agenda in Manuel Antonio. Thank you so much for making this trip special and stress-free. Please let your staff know that we appreciated all of their hard work. The WhatsApp gateway was great once we figured out how to use the app. It allowed us to communicate with the team to update us on schedule changes or other information. We will definitely recommend your services to our family and friends, and ook forward to visiting Costa Rica in the future.

Italy Family Tour Review: Florence, Modena, Padova, Verona, Venice, Pisa, Lucca, Ferrari Museum, Vatican Museum, 2 Weeks

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Jenny H.
Feb 02, 2025
Zicasso's travel agency gave me the Italian trip of a lifetime! We were a family of six (myself, my husband, my two teenage daughters, and my elderly parents aged 75 and 80). From start to finish, all of the details were handled by the agency. They helped us arrange private drivers from the airport to our hotel, from our hotel to the train stations, from the train stations to the next hotel. Because my parents had some mobility issues, I told them we had to have hotels that were accessible. The hotels they chose for us were boutique, unique, comfortable, and centrally located in the heart of the cities we were visiting. My parents didn't have any issues getting in and out of the hotels. In Florence, our hotel room had a view of the Duomo. It was amazing! I asked them to help me plan a few day trips to the Ferrari Museum in Modena and to Padova and Verona when we were staying in Venice. They recommended a day trip to Pisa and Lucca when we were staying in Florence. The itinerary they planned for us was so thoughtful. I felt like they planned the trip exactly for us. I would give them 10 stars if I could.

Greece Travel Review: Ruins, Cooking Classes, Village Tours, Dance Class, 2 Weeks

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Adam G.
Jan 27, 2025
Zicasso’s travel agency was amazing. Our agent sorted out the details of our 14-day trip to Greece (apart from our flights in and out of the country, which we had already arranged), and I mean all the details: accommodation, destinations, tour guides, drivers, internal flights, suggestions of where to eat, and her whole team looked after us while we were there. She listened (and responded) to what we wanted to see and do, and she made a few terrific suggestions of things we would never have known about. The itinerary she created was perfect. (I should also mention that we found our travel agency via Zicasso about three weeks before our trip, so it was all arranged last minute, which I don't recommend, but our agent made it all work.) She was lovely and our trip was amazing because of her. The guides she picked for us were all top-notch, the other activities (particularly the cooking classes) were conducted by spectacularly wonderful people, the drivers were fantastic (and friendly, and some were hilarious). I cannot recommend our agent and her team more highly. Do yourself a favor and contact her immediately for your trip to Greece (or, apparently, Italy, and maybe other places too? I'm not quite sure how to phrase this, but the people she works with, the people she will arrange to be part of your journey, are all outstanding, friendly, and welcoming, and also very good at what they do. You will not be disappointed. I wish I could give the agency more stars – 10 or 20 might start to cover it. It was the trip of a lifetime!

Thailand, Cambodia, Vietnam Vacation Review: Elephant Sanctuary, Private Tours, Local Culture, Cuisine, Angkor Wat, Cu Chi Tunnels, Trekking, Biking, Boating, 10-Night Trip

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Andrew S.
Jan 18, 2025
Our Zicasso travel agent did a wonderful job taking our requests and styling a complex, detailed itinerary. Everything worked perfectly. The guides all communicated with each other and the drivers were always at the expected locations. All accommodations were awesome and well-located. Beginning in Chiang Mai, Thailand, we visited Doi Inthanon National Park, the Doi Suthep mountain temple, and had an absolutely awesome time visiting with elephants at the elephant sanctuary, among other things. We even got to play with a two-week-old elephant. All our dining recommendations were awesome and we particularly enjoyed our time with the guides. Next, we flew to Krabi for unforgettable views and relaxing beach time. Again, the resort was awesome. We even went mountain climbing on Railay Beach. My son got engaged at the New Year's gala at our hotel, which was spectacular; an unbelievable stay. We particularly enjoyed our time with the guide! Next, we finished in Bangkok, where the highlight was riding in the tuk-tuks and doing a city food tour. Our guide was so awesome and knowledgeable. Unfortunately, eight of the 10 of us then flew home, while my wife and I continued to Siem Reap, Cambodia. Our guide was such a good travel companion and we left Cambodia with a true knowledge of Cambodian life/history/temples. He was very forthcoming about his life growing up under the Khmer Rouge. Although a long day, the temple tour was unbelievable, culminating in Angkor Wat. Our hotel was awesome and blocks from the nightlife on Pub Street. It was such a great stay. Next, we flew to Saigon. We were met by our guide, who noticed we were hungry and immediately stopped at a local street food vendor for our first foray into bun bo. It was so good. The mix of history, countryside visits, and city tours with our guide was awesome and she even left us with a customized pictorial of our visit. The other excursion that needs mention is the Vespa city and food tour. Our main guide was delightful, giving us a true taste of Saigon culture and food. The drivers were so great. This tour finished with a surprise visit to a local bar/club, where we had front-row seats to an awesome Latin band for a nightcap. It was truly unforgettable. Also, we cannot forget our visit to the Cu Chi tunnels, where our guide did a great job educating and touring us through this unbelievable history. Then, we flew to Hanoi to another awesome location. Highlights in Hanoi would be visiting the Hoa Lo prison, having dinner in a local family's home, and especially the Minsk backstreet tour. Our tour drivers were so awesome. This excursion really gave us a feel for the city/backstreets, as well as an idea of the frightening life of riding a motorbike through the city and back alleys of Hanoi. It was truly unforgettable. This tour finished with my knees about a foot away from the speeding train at Hanoi train station, another can't-miss site! Next, we visited Ninh Binh for trekking, biking, and bamboo boating. The scenery was awesome and it was definitely a nice break from the busy city. The trip finished with a two-night, three-day cruise on Hạ Long Bay. The scenery was unbelievable and the staff were excellent; so attentive and informative. This trip truly was spectacular and we are so happy that Zicasso connected us with our agent to make all of this happen. We couldn't be happier with the entire trip!

Peru Vacation Review: Amazon Rainforest, Cusco, Machu Picchu, Rainbow Mountain, Lake Titicaca, Lima, Huacachina, Sandboarding, 2 Weeks

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Rohan S.
Jan 16, 2025
We discovered our travel company through Zicasso and had an incredible experience planning and executing our trip to Peru. This was our first journey to South America and, since we don’t speak Spanish, we decided to work with a travel agent for this trip. Having planned all our travels around the world on our own, we were initially hesitant to entrust someone else with such an important task. However, our agent exceeded our expectations and made the entire process seamless and enjoyable. From the very beginning – five months before our trip – our agent was a pleasure to work with. She was prompt, responsive, and attentive to our aspirations for the trip. After discussing the types of activities we wanted to include, she crafted a comprehensive itinerary filled with diverse and exciting options. Together, we refined the plans through a few iterations until we arrived at the perfect itinerary for our dream vacation. Our two-week adventure in Peru was nothing short of amazing, taking us through the Amazon rainforest, the cultural heart of the Inca civilization in Cusco, the awe-inspiring Machu Picchu, the breathtaking Rainbow Mountain, the tranquil beauty of Lake Titicaca and the floating islands in Puno, and the vibrant coastlines of Lima and Huacachina, where we experienced sandboarding and a flight over the Nazca Lines. Throughout the trip, our agent stayed in constant communication, providing detailed updates and guidance for each day’s activities. Every guide she arranged for us was a local expert with deep knowledge of the region’s history, architecture, and culture, which added immense value to our experience. Even when we encountered a minor hiccup with one of the tours, our agent handled it promptly and professionally, resolving the issue without hesitation or resistance. Her dedication and attention to detail ensured our trip was smooth and stress-free. Thanks to our agent and her incredible network of guides, we had a phenomenal experience in Peru. We highly recommend visiting this beautiful country and entrusting our tour company with your travel plans. Without a doubt, we would work with our agent for future adventures!

France, Switzerland, Austria Trip Review: Christmas Markets, Jungfraujoch, Hiking, Ziplining, Dog Sledding, Classical Music, Horse-drawn Carriage Ride, 3 Weeks

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Cheryl C.
Jan 11, 2025
Our three-week winter escapade to France, Switzerland, and Austria was nothing short of a magical journey through some of the most enchanting winter wonderlands Europe has to offer. From the romance of horse-drawn carriage rides to the charm of bustling Christmas markets, every moment was incredible. France: A Parisian Winter Dream We began our adventure in Paris, the City of Lights, which becomes even more captivating during the winter. The Eiffel Tower sparkled against the night sky and Paris offered a blend of elegance and festive cheer that set the perfect tone for the rest of our trip. Another highlight was our visit to Colmar, a charming Alsace town that felt like stepping into a storybook. Its cobblestone streets, half-timbered houses, and magical Christmas market made it an unforgettable experience, with festive lights and holiday spirit around every corner. Switzerland: A Snow-Capped Wonderland Next, we ventured to Switzerland, where the true magic of winter revealed itself. The highlight was our trip to Jungfraujoch, the "Top of Europe." The journey up was as breathtaking as the destination itself, with panoramic views of snow-draped peaks and charming alpine villages. Once at Jungfraujoch, we were mesmerized by the endless expanse of snow and ice. Equally unforgettable was our visit to First Mountain. The crisp air, thrilling walk, and ziplining added an adventurous touch. The view from the suspension bridge, with the mountains stretching endlessly into the horizon, was a sight that will forever be etched in our memories. We also had the thrill of dog sledding near the Matterhorn. Gliding across snowy trails with a team of eager huskies was an exhilarating and unique way to experience the majestic mountain landscapes. Austria: A Symphony of Tradition and Festivity Our final stop was Austria, where the Christmas spirit was alive in every corner. The Vienna Christmas Market was a dream come true, with its illuminated stalls offering everything from handcrafted ornaments to mouthwatering strudels and mulled wine. Salzburg, with its Baroque architecture and snow-dusted rooftops, felt like stepping into a fairy tale. We also attended a classical music performance that added a touch of cultural richness to our holiday. To top it off, we enjoyed a cozy, horse-drawn carriage ride through a picturesque Austrian village. Wrapped in warm blankets, we listened to the rhythmic clopping of hooves as we glided past snow-covered chalets and twinkling lights – a truly enchanting experience! The entire trip was a seamless blend of natural beauty, cultural richness, and festive joy. Each destination brought its own unique charm, leaving us with unforgettable memories of twinkling lights, snowy peaks, and the warm glow of holiday cheer. Winter in Europe is truly a season to behold and this journey was nothing short of spectacular. Our Zicasso travel representative made sure every small detail was organized and even double-checked the drivers, tours, etc, in advance. This is the perfect travel company and we will surely use them again! Our agents communicated with us throughout the trip to ensure everything was flawless! Thank you for the most magical holiday ever! We shall cherish these memories forever.

Germany, Austria Vacation Review: Munich, Neuschwanstein Castle, Christmas Markets, Local Cuisine, Private Guides, 12-Day Trip

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Troy T.
Jan 06, 2025
The planning and organization for our trip to Germany and Austria was expertly handled by Zicasso's travel partner. We could not have asked for a better trip. We gathered our adult children and friends together to celebrate Christmas and New Year in the Old World. In and around Munich, we saw Neuschwanstein and many of the city's beautifully ornate churches. We also visited the Christmas markets and beer halls, and ate way to much fabulous German food. Our agent contracted private guides in Munich and Salzburg. These guides were superior. They had detailed knowledge of the area, its history, and people. We spent Christmas in Garmisch-Partenkirchen. It is a lovely, magical town in the shadow of Germany's highest mountain, Zugspitze. On Christmas Day, I took the cable car up the mountain and the sights from the top were tremendous. On the day we were there, we could see 230km in all directions. Of course, when in the Alps, you must ski, so we visited Hintertux for a day of skiing and glacier exploration. Then we went to Salzburg to explore the sites of Mozart's birthplace, but there is so much more to the town than that. The town has over 1,000 years of history and the people there could not have been more hospitable. From there, we went back to Munich to celebrate New Year at Tollwood. Thank you, and a special thanks to our travel team for all the planning that went into the trip. It was pleasantly unforgettable. And I cannot forget our guides. The guides in Munich and Salzburg were excellent – extremely knowledgeable, personable, and always there when needed. I cannot wait to go back, and when I do, I will be planning our trip through your company.

Greece Vacation Review: Athens, Meteora, Arachova, Delphi, Olympia, Epidavros, Monemvasia, Nafplion, Sparta, Mystras, Corinth, Distillery, Olive Oil, Farms, History, Culture, 8-Day Tour

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Sunni W.
Dec 31, 2024
Zicasso's travel agent played a pivotal role in planning this trip over the course of more than a year, displaying exceptional patience and providing thoughtful, detailed answers to hundreds of questions. When she informed me that she would be going on maternity leave and connecting me with another team member, I was pleasantly surprised when she continued to assist me throughout her leave. Her commitment to ensuring a seamless experience was evident as she expertly organized a Classical Greece tour for a group of eight from four different locations. Our itinerary included a comprehensive exploration of Athens, the monasteries of Meteora, Arachova, Delphi, Olympia, Mystras, Epidavros, Monemvasia, Nafplion, Sparta, and Corinth. We also had the opportunity to visit a variety of local sites, including an ouzo distillery, an olive oil-processing facility (where we enjoyed a delicious complimentary lunch), an aloe vera farm, and a honey farm. We went to a little fishing village which was the home of our agent's husband and enjoyed fresh fish and wine. Each visit was accompanied by informative tours and tastings. Our guide demonstrated an extraordinary depth of knowledge so extensive, in fact, that one of our group members took notes while another recorded his explanations. His passion for sharing Greek history and culture was evident throughout the tour. Our driver was equally impressive, showing great skill and professionalism. He ensured our comfort by offering assistance with boarding the van, making stops for bathroom breaks and refreshments, and even surprised us one morning by presenting oranges he had picked. One of the highlights of the trip was staying at the resort in Crete, which I can confidently say was the most exquisite resort I’ve ever experienced. The accommodations were luxurious and our group of four friends thoroughly enjoyed the spa treatments and relaxing moments in the hot tub. The quality of food at every location we visited was consistently exceptional ‒ fresh, authentic, and flavorful. As an olive oil enthusiast, I can attest that Greek olive oil is unparalleled in taste and quality. Given the cost of the trip was shared among eight participants, it was surprisingly affordable. Despite most of us being educators, we found the trip to be within reach. Additionally, all breakfasts were included, which further added to the value of this remarkable experience. It’s hard to imagine any future trip surpassing the incredible experience I had in Greece. The journey was so remarkable that I find it difficult to envision another destination that could offer a more enriching or memorable experience.

Morocco Travel Review: Marrakech, 10-Day Trip

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Donna S.
Dec 06, 2024
We had the most amazing trip! If you are thinking of booking with this Zicasso travel partner, do not hesitate. I couldn't have had a better experience. Our travel agent handled everything for us, listened to what we wanted, stayed within our budget, and provided suggestions for an amazing trip. This was one of the most stress-free trips I have taken. We were taken care of from the moment we arrived until we got dropped off at the airport. Our driver felt like part of our family by the time we left. All the guides spoke excellent English, provided a wealth of information, and were fun to hang out with. The agent also met us in person in Marrakech, which provided such a personal touch. My sister and I thank everyone at our travel company for a trip of a lifetime that we will never forget.

France, England Travel Review: Paris, Brittany, Mont Saint-Michel, London, Cooking Class, 9-Night Trip

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Jennifer W.
Dec 04, 2024
Zicasso's travel partner planned the most seamless, stress-free trip for us! From start to finish, communication was efficient and thorough, and the detailed itineraries and app made everything easy to follow. The drivers were punctual, professional, and friendly, while the guides were exceptionally knowledgeable and engaging. Every experience, from exploring Mont Saint-Michel to a cooking class in Paris, felt personalized and special. The hotels ranged from cozy and welcoming to unique and luxurious, with standout service. Our travel partner’s attention to detail and passion for his work were evident throughout. We can't wait to plan our next adventure with him!

Spain Trip Review: Camino de Santiago, 10-Day Vacation

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Matthew B.
Nov 11, 2024
Our 10-day journey along the Camino de Santiago, planned by Zicasso’s travel agency, was nothing short of extraordinary. From the moment we expressed our interest in this pilgrimage, our agent exhibited exceptional organization and communication, making our bucket list birthday celebration a reality. Our daily walks along the Camino were enhanced by insightful suggestions on how to immerse ourselves in the richness of Spain beyond the trail. The accommodations arranged for us were stunning allowing for rest and exploration without a hitch. We never had to worry about logistics, thanks to our agent's seamless planning. Whether it was navigating luggage transfers or our drivers for pick up and drop off on the Camino. Thank you for making our Camino birthday adventure an amazing celebration.

Italy Vacation Review: Amalfi Coast, Capri, Rome, Historic Sites, Private Boat Ride, Vineyard Tour

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Angel W.
Nov 10, 2024
My husband and I went on our dream Italy trip to Rome and the Amalfi Coast this fall. With the help of Zicasso's travel partner, we had the most memorable and beautiful experience. The travel agents took the time to understand our likes and dislikes, and tailored an unforgettable trip for us. From touring all the historic sites in Rome to eating lunch at a winery on the Amalfi Coast and enjoying an absolutely stunning private boat ride around Capri, our agent made sure our experience was first-rate and seamless. When we had to reach out to them with questions during the trip, they were very responsive and helpful. We can't wait to book our next trip with them!

Iceland Trip Review: Vatnajokull, Glacier Lagoon, Fjallsarlon, Vestrahorn, Godafoss Waterfall, Kirkjufell, Northern Lights

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Kevin S.
Nov 09, 2024
We recently returned from a week-long trip to Iceland, organized by Zicasso's travel partner, and were absolutely blown away by how fantastic the entire experience was. From start to finish, everything was impeccably planned and the trip exceeded all of our expectations.

South Africa, Botswana Vacation Review: Franschhoek, Wine Tasting, 2-Week Tour

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Ann M.
Nov 01, 2024
Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience. Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

Greece Luxury Vacation Review: Chania, Santorini, Ancient Ruins, Boat Tour, 9 Nights

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Sherry F.
Oct 30, 2024
Zicasso’s trip planner is a rare gem, as a travel specialist and as a person. We just returned from a trip of a lifetime in Greece, designed and executed perfectly for us by her. I knew from the first time I Zoomed with her that she was incredibly competent, warm, and caring. She really listened to our preferences and travel needs, and developed a completely personalized trip, with every detail carefully crafted. There are no words to express the care she showed throughout our experience. She was like a guardian angel, in frequent contact, making sure everything went seamlessly. She provided us each with a beautiful "program" booklet that elaborated on all the details for each day, including meeting places, transfer arrangements, maps, meals, etc. When there were any blips outside of her control, she acted quickly to rectify them. In one case, we were running late and missed the start of a tour. Madeleine immediately contacted the company and tour leader, and made arrangements for us to meet them along the way. In another case, there was a ferry strike that would have obstructed our ability to get from Santorini to Athens for our flight home. Before we even knew about the strike, she had snagged the last two seats on a plane and coordinated the change of plan with the manager of our hotel. Many other guests were stranded and would miss their flights home. Our agent was careful to stay within our stated budget. She balanced some very upscale luxury accommodations with others that were still quite nice, but not as high-end. We had wonderful semi-private day tours with one or two other tourists and excellent guides. We requested some free days to explore on our own or rest, and that was built into our program. Our agent made everything about our trip special. She clearly loves what she does and her enthusiasm and energy shine through. She greeted us like family and I have no doubt that she will continue to be part of our lives.

Spain, Portugal Luxury Vacation Review: Lisbon, Ronda, Sintra, Gibraltar, Algarve, Andalusia, Private Tours

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Jim R.
Oct 02, 2024
Wow! What an amazing trip. From the day of our first contact with our Zicasso agent, we knew she was passionate, knowledgeable, attentive to detail, and thorough. What we didn't realize was how well-connected and highly respected our travel team is in the industry. While on this trip, we heard multiple times that "with our travel agents looking after us, we were sure to have a wonderful trip" and "how much the guides enjoyed working with them." The itinerary we settled on was amazing. The accommodations exceeded our expectations, the drivers and guides were punctual, courteous, helpful, knowledgeable, and professional, and the couple of times we contacted our travel team for assistance/clarifications, our agent’s responses were immediate and most helpful. We highly recommend this travel partner!

Italy Vacation Review: Sicily, Temples, Cathedrals, Cooking Class, Boat Tour, 2 Weeks

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Leslie B.
Sep 28, 2024
Zicasso’s travel agency planned the trip of a lifetime for me and my husband in Sicily. We specified that we wanted to have one cooking class and go to a resort on Salina Island, one of the Aeolian islands easily reached by a high-speed hydrofoil ship. The cooking class in Syracuse was one of the highlights, as the chef was fun and amazing. Our agent arranged for a wonderful boat trip from Salina to Lipari. We ate lunch with our captain and his son. They were both so delightful, telling us about their passion for fishing, cooking, and more. We started the trip in Palermo, where we had a balcony with a view of the city and surrounding mountains. We went to Agrigento, Noto, the Marsala wine region, Syracuse, Salina, and Taormina. We saw Greek temples, Roman mosaics, and had wine tastings and lunch at wineries. We were met by a driver and private guide most days. Some days, per our request, were at leisure. We are thankful to Zicasso for giving us our travel company. This agency was attentive, communicated with us daily, and responded to any concerns in the best possible way. This was our third trip using Zicasso. I have recommended Zicasso to four friends over a few years. They used Zicasso and were just as pleased as I am.

Zimbabwe, South Africa, Mauritius Luxury Honeymoon Review: Safari, Hiking, History, Culture, Local Cuisine, Wine, 2 Weeks

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Kristy C.
Sep 26, 2024
Zicasso’s travel agency was absolutely fabulous! Our travel agent planned the most incredible honeymoon. She really listened and understood what we were looking for, worked with our budget, and helped us make decisions. It was so reassuring to know that after traveling such a far distance from our home in America we would have a travel agent in our local time zone who could help us should we run into any issues. The only thing we had to organize on our own were our flights to and from Africa. And of course, those were the only two "issues" we had. In fact, our flight to Zimbabwe was so delayed that we were stuck overnight in Ethiopia. We were so devastated to be missing our sunset cruise and elephant encounter due to the delay. I made our agent aware of our delay and in no time, she was able to rebook all of our activities to squeeze everything into our itinerary! I was amazed and relieved and so thrilled. It made for a crazy busy 24 hours in Victoria Falls, but I was so grateful for our agent and her efforts. The rest of the trip went off without a hitch. Every tour company was prompt and kind, and every experience was better than the last. Each hotel/accomodation provided us with a special treat for our honeymoon. It truly was perfect. We had the trip of a lifetime and made the most special memories, all thanks to our agent and her company.

Croatia, France, Italy Travel Review: Paris, Private Tours, Seine Dinner Cruise, 11 Nights

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Nancy K.
Sep 25, 2024
Two single women from the US in our seventies, with health issues, wanting to travel to Italy, Croatia, and Paris, turned to Zicasso for help and were connected with our travel company and its agent. From our first contact with her, she became our partner on the journey: a consummate communicator, good listener, detail oriented, thoughtful, patient, and extremely knowledgeable. The confidence and calm she inspired in us with the creative and affordable itinerary she created, including tours with first-class private guides, air/train transport, and charming and comfortable accommodations, resulted in a once-in-a-lifetime experience of wonderful memories. Not only did we have her personal cell number, but we had the names/contacts for drivers and others with whom she coordinated our various travel needs, such that we never felt isolated or "on our own.” We never had the sense that she saw us as dollar signs; rather, she conveyed an honest desire to do the best possible job for us, respecting our budget and our goals. We are so grateful to her.

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Julie B.
Sep 25, 2024
Zicasso and our travel company made our bucket-list dream vacation to Northern Italy with our friends come true! From the beginning, Zicasso sent us two very different itineraries and quotes from the travel agents they work with. My friends and I also received quotes from four to six other travel agent companies and it quickly became clear that ours (through Zicasso) was quoting us the itinerary we asked for, with the best and most activities and meals included and for the best price! Not only did we receive incredible and responsive service (almost always overnight replies) from one agent, then another, throughout the planning process, but we were also in contact with them daily during our trip! This proved to be incredibly helpful when one of our pieces of luggage was left behind at a hotel and the agent took care of getting it back to us!! All eight of us had the time of our lives as we followed an itinerary that was customized just for us. We were able to stay in beautiful hotels and have incredible experiences that we would not have been able to schedule on our own. All of us were extremely impressed with the service we received and would not hesitate to recommend Zicasso and their travel company to anyone. Do yourselves a favor and book with them!!

Italy Trip Review: VIP Tours, Food Tour, Wine Tasting, 2 Weeks

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Jeffrey N.
Sep 24, 2024
My wife and I had an unforgettable 14-day trip to Italy, expertly arranged by Zicasso’s tour company. From start to finish, every detail was meticulously planned, making our experience seamless and enriching. The hotels selected were absolutely first-rate. Each was spotless, comfortable, and ideally located, allowing us to easily walk to many of the top attractions. We especially loved our stay at the hotel in Rome. Our room was incredibly spacious, featuring a separate sitting area and a private rooftop patio, which added a luxurious touch to our stay. The travel company also did an excellent job arranging all our travel logistics. Although we traveled by train, they handled all the transfers to and from the stations, which took the stress out of the process and allowed us to focus on enjoying our journey. One particularly thoughtful service they offered was a group WhatsApp chat for customer support. The staff were responsive and incredibly helpful with any issues or questions that came up throughout the two weeks, making us feel well taken care of the entire time. Without hesitation, I would highly recommend our travel company to anyone considering a tour of Italy. It was a trip of a lifetime and we are so grateful for the memories we made.

Italy Travel Review: Rome, Florence, Art Museums, Vatican Tour, Sistine Chapel, 2 Weeks

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Lindsay K.
Sep 23, 2024
My husband and I planned this trip in honor of our 10-year anniversary. Our Zicasso agent listened to our wants and designed a dream trip for us. From the second we landed to us getting on our plane, she and her entire team were helpful with any suggestions and scheduled some last-minute items we requested. Our trip, which included Rome and Florence, included visiting art museums with art historians and visiting lesser-known historical temples with experts in their fields. Our travel company also booked us several great restaurants and gave us a great list of non-tourist shops to visit, where we were able to mingle with local artisans and enjoy a more Italian experience with fewer people. We were truly able to relax and enjoy our vacation, and our travel company was the main reason why. I plan on using them for all future Italy trips and will encourage anyone I talk to to book Italy travel with them.

Greece Luxury Tour Review: 10-Night Trip

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Pia O.
Aug 16, 2024
Our trip to Greece was 100% perfect in every way. I wish I could give more than five stars! Zicasso's travel agent was a rockstar! She discussed with us at length our likes, dislikes, what was most important to us, etc, and then planned a spectacular vacation catered to us. Every last little detail was covered and everything worked out perfectly! Her knowledge and insight were second to none – the hotels, meals, tours, all were amazing and just perfect for our family. The 24/7 support provided by the traveler care team on WhatsApp made us feel like someone was always there to help if we needed it. We made a couple of last-minute changes to plans and our traveler care contact catered to us immediately and seamlessly! We will definitely recommend Zicasso to everyone we know and will be back for another vacation for sure.

Spain Luxury Vacation Review: Madrid, Seville, Toledo, Ronda, Flamenco Experience, Culture, History, Local Cuisine

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Sean S.
Aug 09, 2024
Celebrating a milestone anniversary, we sought a travel experience that would be as memorable and special as the occasion itself. Our Zicasso travel agency delivered this and more, providing a “baller” experience that exceeded our wildest dreams. From the onset, their attention to detail was impeccable; they took the time to understand our preferences, which was reflected in the personalized tours focused on architecture and gastronomy. The private local guides in each city were not only fluent in English, but also had an intimate knowledge of their hometowns, offering us a unique and personal perspective. The balance between structured tours and free time was perfect, allowing us to immerse ourselves in the local culture at our own pace. Our team's dedication to crafting our dream trip made our 10th anniversary unforgettable and we cannot recommend them highly enough. Our tour guides and drivers enhanced all facets of our experience and would like to thank them as well. We were picked up upon landing in Madrid. The driver was friendly and well-spoken. On our final day in Madrid, he drove us to the train station. Our local guide in Toledo had a depth of knowledge of the history of this wonderful city, making this one of our favorite destinations. She assisted in finding the right restaurants and shops at which to buy local wares and not the tourist traps that could be found. Our local guide in Seville had the best character of all our guides. He was authentic and knew the area well. It was like being escorted by the governor of the city; I swear, the flamenco dancing didn't start until we arrived. It felt like we were with family at all the restaurants we visited with him. Our local guide in Ronda was knowledgeable about the city and bullfighting culture and history. Walking the oldest bullring was a highlight for me. We couldn't have had a more behind-the-scenes tour of this beautiful city. Our driver to and from Ronda made the two-hour one-way trip smooth and easy. He was a great conversationalist and provided some local eatery recommendations in Seville during our return trip.

Japan Tour Review: Tokyo, Hakone, Kyoto, Kobe, Sushi Class, Samurai Training, Washi Paper Making, Ryokan, Hot Springs, History

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Robert B.
Aug 05, 2024
Working with the Zicasso travel agency to plan our trip to Japan (Tokyo/Hakone/Kyoto/Kobe) was the best decision we made. We had two meetings (and email traffic) to discuss what type of trip we were looking for, our budget, and how we like to travel. Our agent came back with a fantastic trip based on those discussions. There were so many special activities included that we would never have experienced without her help, from a nigiri-making class to washi paper making, then samurai training and so much more. Our hand-selected guides were also amazing and so well prepared by our agent and the team regarding what types of sights we wanted to see and what some of our travel challenges might be. These guides were knowledgeable, friendly, and felt like my new friends. We also experienced a slight medical issue while on our trip and the agency helped us find a doctor the same day. They seriously went above and beyond. I also loved that we had an app that showed our entire itinerary and that we could message them during the trip with any questions or issues. They would check in to make sure we were having a good time and to see if they could be helpful. We received total white-glove treatment from start to finish. I will absolutely use them for my next trip to Japan!!

Germany Luxury Vacation Review: 2 Weeks

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Jodie S.
Aug 05, 2024
Zicasso led me to contract with our travel company for our two-week family trip to Germany in July 2024. The experience was top-notch – concierge travel at its best. Their attention to detail, high level of care in planning, and contact during the trip was beyond anything I have ever experienced. I will definitely use Zicasso and our travel company again!

Greece Luxury Tour Review: Athens, Acropolis, Santorini, Catamaran Tour, 9 Days

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Jacqueline W.
Aug 02, 2024
I don’t even know where to begin singing the praises of Zicasso and their travel company! I have done my share of travel (definitely more within the US than foreign) and planned my share of family trips… and I’m never going back to doing it on my own again! From the minute we submitted our request to Zicasso for a nine-day, family-of-five (parents and three adult girls) trip to Greece, the Zicasso team and their travel company were extremely responsive, knowledgeable, organized, and professional – and the product and customer service they provided was beyond comparison. After the initial request, we had no need for contact with Zicasso (although they did periodically check in with us over the six months between trip planning and departure), so the rest of this review is directed at their travel team and, in particular, our agent. We very much appreciated the level of thought and detail that went into the trip planning, taking into consideration every single note mentioned in the request and subsequent emails. Communications were always very prompt and clear, and payment options were well explained and very convenient. On our departure date, we were ready for take-off and excited about everything our trip included. Then, what we will forever refer to as “The Outage” struck on July 19, canceling our international flight. We fought through the mayhem at O’Hare airport and, by the end of the day, were left with the only option of a flight arriving in Greece two days later than scheduled. Our original trip included three islands, so a two-day delay threw our plans (inter-island flights, tours, multiple hotel rooms at each site) into quite a spin. That evening, as we waited in Chicago to depart, our agent suggested a live call with us – even though it was the middle of night in her time zone – to go over all the options she had organized in response to the interruption. I cannot imagine recovering from this blow to our itinerary without our agent in my corner doing all the scrambling, rebooking, and rescheduling. We were so grateful for her dedication to adapting plans to accommodate the global airline outage; it allowed us to recover the highlights that were important to us and still enjoy a fabulous vacation. During the trip itself, she frequently checked in with us and provided so much helpful information (at one point after a call, one of our daughters exclaimed, “She’s so NICE!”). She even had thoughtful welcome gifts delivered to us and booked an unexpected complimentary excursion for us in sympathy of our travel struggles. Furthermore, now that I’m beginning the ordeal of submitting five travel insurance claims, she has pledged any help we need and is ridiculously quick to respond to every little request I send her for documentation, incurred costs, etc. (I’m trying to figure out a way to snag her from her travel company and convince her to plan my international trips in every country I visit!!)

Spain Luxury Vacation Review: Michelin-star Experience, Coastal Drives, 10 Nights

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Richard A.
Aug 02, 2024
This was an exceptional, personalized itinerary. All of the private guides were very knowledgeable and extremely accommodating to even last-minute requests. However, by far the most exceptional component of the trip were the caring and attentive employees of the Zicasso travel company. Our agents were absolutely superb and went way beyond their traditional role as travel agents. They became friends who even assisted me in resolving a medical issue and rescheduling our last flight when a strike closed Gatwick Airport. These people truly had your back and you knew you had local friends who could help you with any issue. The itinerary they planned was spectacular, but their service was off the charts and I have never had better. All my six or so trips through Zicasso have been wonderful and this was no exception. The service on this trip was really highlighted by certain unexpected circumstances and our travel company truly excelled.
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