Adventurous Family Discoveries of Portugal Tour

Logistics: We actually cleared customs and baggage claim very quickly in Lisbon upon arrival. We were able to get to the train station and change our ticket to a train two hours earlier. We were able to notify them such that our driver was waiting for us when we came in. In general, all our drivers and vehicles were top quality (especially our driver in Porto). Our only issue here is that sometimes the pick-up times were far too early for transport to rail stations, especially the one in Albufeira. We arrived well over an hour early in what is not one of the nicest train stations in Portugal.

Hotels: All of the hotels were well located. Some were a little unique, i.e., you opened the room door in Lagos and right in front of you was the toilet area, but all the rooms were adequate, with one exception. We found it somewhat frustrating there was no seating other than the bed in all three hotels, other than the desk chair, or in the case of Lisbon, the small hassock used at the desk. Yes, Lagos had a balcony, but it was not usable due to all the rain. This was especially true in Lisbon, where according to the pictures sent in our itinerary, there was a large sofa in the room for the class we picked, but there was nothing in the room we were assigned. One other little glitch is that when we changed our schedule to drop a night in Lagos and add one in Lisbon, the hotel told us we had our original four-night reservation and then a one-night reservation for the night we came in early. The desk clerk tried to tell us we could check in, but would have to check out in the morning and wait until check-in time the next day to get our new four-night reservation room. I did clear this up with the hotel supervisor the next morning, but if they would have held their position, it would have been very awkward.

Excursions: All the activities they put together were spectacular. They’ve really spoiled us to having travel that doesn’t include 20 to 30 people. The most amazing was the dinner at the winery, as we were the only ones there. The first tour in Porto was a little rough, as it was cold and rainy, and after an overnight flight the day before, we weren’t really expecting a food tour starting at 9am, but it all worked out. Also, the fado dinner was great, although I must say, I don’t usually finish dinner at 22:30.

We are so very thankful that we selected this travel company to be our go-to partner in Portugal. It was a pleasure working with them and they were able to put together a program with what we wanted, not some cookie-cutter program that we needed to comply with. I will be giving a strong recommendation to any of our friends who are considering Portugal as a destination and we’re hoping other Zicasso operators are of the same quality when we visit other destinations.

Thanks again for everything!

Just to clarify one thing, the dinner ending at 22:30 was not a complaint; it was an observation about having a new experience, especially since it was connected to the Fado dinner.

Bob F. and Conni A.

The travel agent from Zicasso's tour company planned for my family of four the most spectacular and luxurious two-week trip around Portugal. We traveled to and enjoyed the highlights of Lisbon, the romantic architecture in Sintra, the incredible history of Évora, the beautiful coastline of the Algarve, the laid-back atmosphere and gorgeous scenery of Madeira, the beautiful, historical, bustling city of Porto, and the stunning scenery of the Douro Valley. 

The travel agent's suggestions and bookings were all perfectly aligned with what we envisioned and the accommodations booked were all beautifully appointed and family-oriented – five-star hotels that catered to the entire family, with indoor pools and kids greeted with backpacks and toys at the door, and nightly treats on pillows.

The tour guides booked were all very knowledgeable and kind. They were patient with my two- and four-year-olds, and taught us all so many new, amazing things.

Every day was a highlight, but I would say my girls really enjoyed the tile painting as well as the pastel de nata-making workshops.

My husband and I really enjoyed Évora and Sintra, and truly seeing the beauty and history of it all.

We absolutely fell in love with Portugal, the culture, and the food. My only regret is not having more time so we could’ve seen the Azores as well and stayed even longer. 

We so look forward to this travel agent planning us another perfect vacation in the near future!

My wife, sister, and I had an incredible adventure in Portugal, thanks to Zicasso’s travel specialists. We spent 12 days exploring most of the UNESCO sites in the country. The weather was a challenge, but we got to see what we wanted and had some wonderful memories created along the way. The team really went out of their way to make sure we had the best possible trip.

Our experience in Portugal was wonderful. Our family of four loved the tours, places to stay, the history, and the wonderful driver/guides. We cannot speak highly enough of our Zicasso travel planner and her colleagues. This was our second trip using a Zicasso travel agent and we were confident our trip would be a wonderful experience, and it was. Our tour guides were very flexible. They went above and beyond showing us the places they loved… "Their beautiful Portugal". It was a fantastic trip from start to finish! We will be using Zicasso tour specialists for another adventure.