Classic Denmark: Royal Heritage, Coastal Landscapes, and Contemporary Design

We had a wonderful trip to Copenhagen, Stockholm, Oslo, Bergen, and the fjords in Norway, with seamless connections, well-chosen hotels, and informative and fun tours and activities. Zicasso’s travel company did excellent work developing our itinerary and then following our trip to ensure it all proceeded smoothly.

We’ve never had a travel agency remain in such close contact during a trip. Our travel agent was an absolute pleasure to work with. She quickly responded to our emails and texts, and went through many iterations of our itinerary, honing it based on her extensive knowledge of the region and ensuring our complete satisfaction with it.

The trip planned by Zicasso's travel company was generally good. The walking tour in Copenhagen was about 50% a repeat of the food tour. The hotels were good. The rental car was good and pick-up was close to our hotel. It appeared we could have dropped off the car in Gothenburg, close to our hotel, rather than driving back to the airport. There was a hotel payment issue in Gränna, but it was resolved before we checked out.

We had a five-star trip to Sweden and Denmark, which was, in large part, the result of the outstanding work of our Zicasso travel company.

Planning our trip was complicated by the fact that it involved two couples with different travel dates and different priorities, with five days of overlap for shared time in Stockholm and for a driving trip to family heritage sites in southern Sweden. They listened to our needs/desires and put together travel plans that worked very well for both couples, individually and together.

We were delighted with each of the guides, drivers, and local activities they arranged. Of most importance to me was the rental car booking. I had been very concerned about these arrangements and am happy to say that this could not have been smoother.

We were also quite pleased with the hotels recommended by the travel company. They found properties and room types with features that met each couple's stated requirements perfectly. The one exception was our final hotel in Copenhagen, which, I should note, was a property I suggested as we had stayed there previously. We arrived at that hotel to find out we had two reservations, neither of which matched our confirmation. I will also note that we had asked the travel company to make a rather last-minute change to the number of nights we were staying at this property. We expect the problem was a mess up by the hotel and our travel company quickly and effectively resolved the issue with the hotel.

Easy to work with. Fantastic holiday! Two weeks driving the Ring Road in Iceland, four days in Stockholm, then four more in Copenhagen. Ten hotels, tours, a car, mineral baths. All flawlessly planned. Zicasso's travel specialists were so helpful and communicated throughout the trip.

Our family of four (two adults and two teens) traveled to Scandinavia for eight nights in June 2025. The trip was fantastic. Zicasso's trip planner arranged all the travel logistics, which saved us so much time and stress. The best part was not worrying about the hotels or drivers—it was seamless and stress-free. The hotels were lovely and the drivers were on time and professional.

All the sites she recommended were wonderful and we particularly enjoyed the Viking Museum and the biking food tour. We hope to return to Copenhagen.

This travel company was not located in or experienced with travel in Scandinavian cities. I did not see the other choice of travel company until I had already spent a considerable amount of time with this travel company. I provided the itinerary. They only had to arrange hotels, guides, and transport. This travel company didn't deliver as follows:

Hotels: This travel company did not have a relationship with hotels and made their bookings (at least with respect to one hotel) through Expedia. So, we ended up with the worst room in our category at almost every hotel and had to spend time negotiating to switch rooms. At one hotel, they did not pay for breakfast, even through they said in their booking that they had. When so informed, they offered to pay for breakfast, but that is beside the point. At the hotel in Copenhagen, we were informed that the room had not been paid for and it took some time to get that issue straightened out.

Guides: Except for one guide in Copenhagen, the guides were either inexperienced or did not add value, For example, our guide for the Copenhagen city tour was a young, uneducated French woman who had moved to Copenhagen only 6 months earlier and did not speak Danish. The guide in Stockholm took us to a sandwich lunch at her neighbor's apartment. Not what we were looking for in a city tour.

Transport: We were advised that there was a train that would take us from Gothenburg to Copenhagen in 2.5 hours. In fact, we had to take a bus to Falkenberg and then a train. The trip was 4.5 hours.

Restaurants: We only went to one of their restaurant recommendations. All the other recommendations did not take into account our dietary restrictions.