Patagonia Travel Agents & Reviews

This trip was absolutely amazing! From start to finish everybody I had a contact with worked with me on setting up each detail of the trip. They listened to my requests, they inquired about my specifications and answered all my questions along the way. They created a trip specifically for me. Each step along the way went smoothly. They were always available when I have questions there was never a delay in their response. I spoke with many people on the trip used to different agencies and none of them compared to this one. I can’t say enough about how wonderful they were in planning this trip. I don’t think I would’ve enjoyed it as much as I used a different agency. And having a video briefing prior to my departure was very helpful and when I arrived in Puerto Natales, the one on one contract and briefing with an actual agent, solidified every step I needed to take. I can’t think all of them enough for making this dream come true for me. 

My husband and I recently traveled to Argentina with this travel company, and the experience was amazing! I would highly recommend working with them. We worked with Lucas directly in regards to the customized itinerary, booking, and also were in communication with him almost daily while we were on our ~2 week trip. He was able to create a trip that fit all of our needs - spending time in Buenos Aires, and then time in Patagonia. Having everything booked through our travel agency took away so many stressors of traveling in a foreign country, and the activities that were planned for us (examples include tango show, Perito Moreno glacier trekking, hiking in El Chalten) were all exactly what we were looking for. In each town we traveled to, we also had a guide that would help us learn more about the area/culture, which is such a nice touch and not something we would have had if we had booked everything on our own. Highly recommend! Thank you Lucas - we loved our trip! 

Overall this was a great vacation and things went better than expected. We had to postpone this trip twice due to COVID  restrictions in both the US and Argentina and it took us 2 years to finally get here from our original scheduled date. I was getting to the point where I just wanted to cancel the trip during that period. I'm sure glad we waited it out and finally made it.  Everything was fantastic.We spent 3 nights in Buenos Aires which included 2 specialized/fun dining experiences, a tango show, and a private 1/2 day city tour. Transfers from the airport to the hotel were included along with the pick-up and return to the hotel for the tango show. The hotel was located in the Palermo district and was near a lot of activities, restaurants, and bars. The hotel was very nice which included breakfast. It was an older boutique hotel with a lot of charm. The staff was friendly and did their best to speak in English to us.We then flew up to Iguazu for an amazing 3 nights. The hotel was located in the rainforest and was extremely nice, clean, and very relaxing. Breakfast was included. The restaurant at the hotel was tops and we had lunch and dinner there during our stay. I highly recommend the hotel restaurant. If you want other dining options you'll need a car or take a taxi into town, which we did one night. We went to the falls and spent a full day on the Argentinian side which included a boat ride under the falls. You will get soaked so be prepared, but it was so much fun. You get to see the falls from every angle on the Argentinean side and it was really breathtaking.  We also spent a 1/2 day on the Brazilian side one of the days. I personally think the view is better from the Brazilian side, but the Argentinian side gives you so many more viewing options. I recommend you see the falls from both sides since they are completely different views. We had a private escort/tour guide the two days we went to the falls and he was great. Iguazu is a must-see stop for your first trip to Argentina.We went from Iguazu to Salta for 5 nights. Our hotel was in the city center near some great restaurants. The hotel was older but very nice and clean. The staff was great and again they tried their best to speak to us in English. Salta is an area where knowing some Spanish would be helpful. This was the only part of the trip where we felt communication was a little difficult for us. Everyone was friendly and we were able to get by. Breakfast was included at the hotel and it was a basic continental breakfast. All our activities were great, but again knowing some Spanish would have been better for us. I would still recommend Salta to anyone coming to Argentina. It's another region of the country so different from every other area we visited. It was very beautiful and the people were so nice.Our final destination was Mendoza for 4 nights. Mendoza was super and all the activities we did were great.  We did a wine tour one day which couldn't have been better. We spent a day horseback riding which included a BBQ after the ride with some of the best food we had in Argentina. This was probably one of our favorite activities we did. They really rolled out the red carpet for us and gave us some great memories. Our hotel in Mendoza was our favorite on our vacation. It was in a beautiful setting. We ate dinner at the hotel one of the nights and it was great. The staff was amazing and it had everything we wanted.The travel company was great to work with and communicated with me multiple times throughout our vacation to make sure we had a great time. Right from the beginning, they helped us plan an amazing vacation. Communication was always easy either through emails and/or an App. Even with the trip getting postponed twice they were very flexible with us and made everything happen. All our drivers, activities, tour guides, and hotels were great and everything went flawlessly. I highly recommend them to plan your vacation in Argentina. 

Responsive and spot on advice and communications from an experienced team of professionals. As we discussed changes to our itinerary travel representatives provided welcomed options.

The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 

Overall, the trip was fantastic. My wife and I were doing this to help celebrate our 10 year anniversary. Our minds were everywhere during the initial stages of selecting countries, let alone experiences, in South America at the beginning - do we do Peru, Chile, Argentina; Patagonia, Machu Picchu, wine country, etc. - so many options, so little time. This travel company did an absolutely amazing job listening to us, reacting to our feedback and being patent with us. Once we identified the 'where', they were also extremely helpful in selecting lodging and activities that fit our lifestyle, needs, and budget.Once on the trip, we enjoyed each of the guides we had in our 3 locations - they were all very knowledgeable, supportive, and entertaining. We felt like we got the most out of them in culture and helping us have the best experience. Additionally, our travel agency really made us feel special with amenities in our hotel rooms wishing us a happy anniversary throughout our journey. A special shout-out to our guide in sacred valley region - we were with him the most (about 6 days) and he was a person that contributed significantly to a positive experience.Even when things got rough, we felt like our travel company was there for us. I was unfortunately the victim of a theft while at lunch in Santiago - a person swiped my bag which included my cameras, sunglasses (fortunately not passport, wallet); our travel team worked hard both with our trip contacts and on-site guide to get us footage of it, helping us work with local authorities, and even helped us out with a massage to destress; it was not the most exciting part of the trip for sure, but the way the company handled it with us could not have been any better - they were empathetic, professional, and supportive.That is probably my last comment about this travel company - supportive. I definitely felt they were there for us the entire time - they always checked in, did their best to make sure it was the best, and when we had pivots or feedback, they worked almost immediately to get it on track and make it right. It really was memorable - thank you, travel team!

Christian helped plan our dream honeymoon, and it was perfect from start to finish. The team knew the ins and outs of Chile, the best things to do, best tour companies, and best places to eat. They were extremely attentive and responsive during our 12 day trip. They live up to their name in choosing tour companies that abide by the principles “leave no trace” when in nature. I loved this aspect.Christian knew I was upset about the 6 hour quarantine period awaiting PCR results.. well he sent wine and snacks to our hotel room! This was a really kind gesture and shows just how wonderful his company is. I really felt they cared about our trip and that they love what they do.   

Our travel company, Alejandro owner agent is exceptional in every way. Our trip was not an easy one to plan. It was 28 days and we wanted to cover 3 countries - Bolivia, Chile and Argentina. From his itinerary design to executing the itinerary was flawless. And there was a lot to get in - Bolivia La Paz and Uyuni Salt flats, Atacama desert, Chile and Patagonia both countries, El Calafate, Mendoza, Iguazu Falls, and Buenos Aires. All transitions, transfers exchanges were perfectly arranged. Our guides and drivers, our hotels and places of stay, restaurants - we are foodies, all so carefully thought out. We had a bit of everything from city life, signifiant cultural discovery, hiking and wilderness exploration. Amazing in every way. He is truly a South American expert- he has traveled to everyone of the places we visited and has first hand knowledge of every place he put us at. He watched over our trip from before we started to the very end - our final departure. He made himself available to us 24 hours. He truly babysat us. He was conscious of tourism safety and made itinerary recommendations when changes were necessary. Planning what you want to see and do is undoubtedly the most difficult part of a trip. Alejandro is an expert at coordinating , planning and execution. It was a thrilling once in a lifetime trip. BTW he provides the same expertise for India too. And probably the most important, besides being the consummate professional and interesting individual exuding hospitality and is an exceptional human being. We fell more in love with him when we had the good fortune to meet him one morning on the last days of our trip. A plug for Zicasso - our second planned trip using Zicasso. We had previously done another complicated voyage through south east Asia with the same success.