Zicasso’s travel specialist planned a memorable itinerary for our journey through Chile, Argentina, and Uruguay. He took the time to understand our preferences, which allowed us to experience breathtaking scenery and enjoy unique adventures throughout our travels.
Exceptional Guides
The trip planner provided us with guides who were engaging and knowledgeable. In particular, our guide in Santiago and our guide in Bariloche stood out as exceptional. Their expertise greatly enhanced our visit to these regions.
Hotel Selections
Our hotel in Santiago and our lodge in Puerto Natales, chosen by the trip planner, were perfect for our stay. Additionally, the view from our room at our hotel in Bariloche was truly spectacular, making our time there unforgettable.
Communication and Support
The trip planner was consistently prompt in responding to our questions and concerns. He remained attentive and ensured our inquiries were addressed in a timely manner, contributing to a smooth travel experience.
Areas for Improvement
While the overall trip was incredible, we noted a few aspects that could benefit future travelers. The suite at our hotel in Buenos Aires was satisfactory, but we found the service and staff, particularly at breakfast, to be indifferent. As a result, we would not personally recommend this hotel to others.
Additionally, we occasionally felt that some local representatives in Chile and Argentina lacked attention to detail and were not as accommodating as we had hoped. There were instances during our trip when requests for changes to our itinerary were met with reluctance.
Final Thoughts
Despite these minor issues, none of them detracted from the overall enjoyment of our trip. We thoroughly appreciated our time in South America and would confidently recommend the trip planner and the tour company to other travelers seeking a memorable experience.
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