
Rafa's Travel Agency
Based on 29 reviews
Destinations:
Verified Review
Communication and organization was great for our trip.We had extreme weather interfere with our flights and original itinerary and they helped to adjust our trip to offset our delayed arrival. It made a very stressful situation so much easier! The fast responses from our travel agency helped to make changes quickly.Our private transport communicated the night previous to pick up each day and the tours/activities were amazing! Our original itinerary said we were responsible to purchase our tickets to Magdalena Island. We did not realize until the night before that these tickets sell well in advance. We were pleasantly surprised to find our tickets were already purchased for us, but any traveler who needs to purchase their own should be warned to do so in advance so as not to sell out. For a future traveler, I would offer more details about the Torres Del Paine trek. The sleeping bags were not pleasant smelling, so preparing a traveler to consider buying their own or bringing febreze may be helpful. Also, an extra warning to double check the Refugio accommodation on the final email sent the night before departure. An assumption that things are how you previously thought put us in a situation with no food or dinner due to our arriving at the incorrect Refugio.

Ignacio's Travel Agency
Based on 1 reviews
Destinations:
Verified Review
Our travels through Chile and Argentina organized by our travel agency was amazing. We visited the Atacama Desert in the northern part of Chile. Then went on to Patagonia where we spent time doing some hiking and viewing the glaciers. It was a private tour and our accommodations were perfect for us. In smaller towns where we could wander around and observe the local life. Liked being able to stay multiple days in several places so we didn’t have to move everyday. Our guides were all very informative and accommodating.Ignacio and were always very prompt with their responses whenever we had a question before and during the trip. All our pick ups and transfers were always on time. Totally satisfied with this travel company and definitely recommend them.


Alejandro's Travel Agency
Based on 146 reviews
Destinations:
Verified Review
Alejandro from our travel company helped us arrange a trip for my 78-year-old father and my 2 sons to Argentina, Antarctica and the Falkland Islands. It perfectly met their desires, calendars and budget. Lots of pre-travel forms and doctors' approvals were needed by the excursion cruise line. Alejandro helped guide us through making the cruise arrangements and getting the paperwork correctly submitted on time. He was extremely responsive to all our needs and did an outstanding job at everything we would expect of a high-quality travel agent.But that was just the beginning. Many great travel agents can help plan a wonderful trip, but the very special ones are able to help when things go wrong or opportunities present themselves, and quickly make adjustments. Things started going wrong after the first leg of the trip. The connection in Dallas was delayed overnight so my Dad and sons were not able to check in with the cruise line’s travel agent in Buenos Aires the day before the cruise ship left from the southern tip of South America. Instead of having a day to tour Buenos Aires and follow the lead of the cruise line's travel agent to get to their charter flight, their flight from Dallas didn't arrive in Buenos Aires until after 1 a.m. the next day; exactly when Argentina’s World Cup Championship team arrived to a million fans swarming the airport and all roads to it.Alejandro anticipated the problem and arranged to have our guide meet our flight to ensure that my family got through airport construction and to the terminal where their charter was to depart from. My family didn’t know which of 2 airlines their charter was with or when it was leaving. Alejandro had tracked down and coordinated with the person in charge of getting cruise passengers from the city and onto the charter flights, so our guide could get my family checked in ahead of the others. The travel agent responsible for the other passengers for the cruise was stuck in traffic with them and was hours late getting to the airport. By the time they arrived, we had been checked in and were ready to go. My father is a very experienced traveler, but readily admitted he could not have found out where they needed to be and gotten there or found the cruise line’s travel agent without the assistance Alejandro arranged. Alejandro's anticipation of the problem enabled my family to avoid massive stress and possibly to miss the connection to their once in a lifetime expedition.Then, the night before the return flight from Tierra Del Fuego to Buenos Aires, my family found out that their charter flight would leave much earlier than expected. My Dad and sons would have an 8-hour layover at the Buenos Aires Airport. Alejandro was able to arrange for our guide to take them on a tour of the city during their layover and get them back to the airport on time. Thus, through Alejandro’s great effort, my family got to see Buenos Aires which they missed doing earlier in their trip because of their flight delay in Dallas. The bottom line is that my Dad and sons avoided stressful disasters and had the trip of a lifetime together thanks to Alejandro’s skill and determination to make it happen.


Kieran's Travel Agency
Based on 91 reviews
Destinations:
Verified Review
We loved our trip! It felt so personal and we were taken care of every step of the way. We visited, Buenos Aires, the Pampas region, Mendoza, and Iguazu falls. All our flights went smoothly and we were met each time with an English speaking guide to get us settled at our next stay. All of the different locations offered up great cultural experiences, the hotels that were chosen were wonderful! We can't say enough about the Argentinian people - so so nice!

Sebastian's Travel Agency
Based on 34 reviews
Destinations:
Verified Review
Sebastian and Nicholas were absolutely great. They met with us many times before the trip began to make sure we were able to do and see everything we wanted. Then they arranged for spectacular hotels , private friendly, knowledgeable guides and made informed suggestions. They arranged all air and ground travel accommodating our physical limitations. Once in county they contacted us several times a day to see if they could assist in making our trip the best it could be. The guides they selected were very knowledgeable and answered all our questions including historical, geological and landscape issues. All of the guides knew how to get us to the spots everyone wants to visit , like the falls , the glaciers , the art and tango venues but at times and locations out of the main stream tourists. For example. The guide they selected to show us the falls was a former park ranger. He knew the times all the “group tours” would go on the standard trails so we went on them in reverse seeing the exact sites but without the crowds. The hunting lodge they chose in Córdoba was 5star ! Great food , very comfortable rooms , great wine and unbelievable hunting. My wife doesn’t hunt so they arranged a private gaucho tour for her along with a visit to a local art display and 5 star restaurant. The lady selected to guide us around Buenos Aires showed us the whole city and the delta area explaining the historical , political , and cultural issues. I could go on and on. Suffice it to say we had an enjoyable vacation

Mauro's Travel Agency
Based on 152 reviews
Destinations:
Verified Review
The travel agency was excellent. One driver was 25 minutes late picking us up for a transfer but this is more a poor reflection on the transportation company used than on the travel agency. Most of the transfer agents used did not greet us with cold water. This is a simple low cost way of welcoming people, like us, that have traveled great distances to bring our business to you.

Lucas' Travel Agency
Based on 15 reviews
Destinations:
Verified Review
Lucas and his team at this travel company planned an excellent trip for us. They handled the details that ensured that everything went smoothly and that we saw all the sights we wanted. As local agents, they knew which tour company at each location provided the best experience. They customized our itinerary to ensure that we caught our flights. They rebooked a tour for us that was cancelled because of weather, without us having to do anything. They even suggested restaurants.There are many, many decisions you need to make if you plan your own trip. Or, you can make the one decision to work with Lucas and this travel agency and everything else is taken care of.

Paulo's Travel Agency
Based on 49 reviews
Destinations:
Verified Review
This was the trip of a lifetime for us and we couldn’t have been any happier with the amazing itinerary that covered all of our wishes and more. The travel company was outstanding! Their partners were interesting and cared for all of our needs every single day of this 5 week trip. Every flight, transport, and tour went off without a hitch. We really appreciated the constant communication and care from the team with the thoughtfulness of covering birthdays, retrieving a lost iPad, and flexibility of slight itinerary changes that arose.This was our second trip with zicasso and we will do it again!
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Our travels through Chile and Argentina organized by our travel agency was amazing. We visited the Atacama Desert in the northern part of Chile. Then went on to Patagonia where we spent time doing some hiking and viewing the glaciers. It was a private tour and our accommodations were perfect for us. In smaller towns where we could wander around and observe the local life. Liked being able to stay multiple days in several places so we didn’t have to move everyday. Our guides were all very informative and accommodating.Ignacio and were always very prompt with their responses whenever we had a question before and during the trip. All our pick ups and transfers were always on time. Totally satisfied with this travel company and definitely recommend them.


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This is our 7th or 8th trip with a Zicasso travel specialist. This time with this travel agency, visiting the lake region from Chile crossing the Andes into Argentina. What an experience! Beautiful!!!! The trip was flawless from beginning to end. The choice of hotels throughout exceeded our expectations in quality, service, experiences and excellent accommodations. Our guides were excellent professionals and accommodated the experiences to our interest and physical level. The transfers were always puntual and we had no setbacks whatsoever.Lastly we were always in contact with the team utilizing WhataApp as we progressed in our travels. We highly recommend this travel company.
Already planning our next two trips using Zicasso. Anonymous
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Luxury Argentina, Chile & Bolivia Trip Review: La Paz, Uyuni Salt Flat, Atacama Desert, El Calafate, Mendoza, Iguazu Falls
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Our travel company, Alejandro owner agent is exceptional in every way. Our trip was not an easy one to plan. It was 28 days and we wanted to cover 3 countries - Bolivia, Chile and Argentina. From his itinerary design to executing the itinerary was flawless. And there was a lot to get in - Bolivia La Paz and Uyuni Salt flats, Atacama desert, Chile and Patagonia both countries, El Calafate, Mendoza, Iguazu Falls, and Buenos Aires. All transitions, transfers exchanges were perfectly arranged. Our guides and drivers, our hotels and places of stay, restaurants - we are foodies, all so carefully thought out. We had a bit of everything from city life, signifiant cultural discovery, hiking and wilderness exploration. Amazing in every way. He is truly a South American expert- he has traveled to everyone of the places we visited and has first hand knowledge of every place he put us at. He watched over our trip from before we started to the very end - our final departure. He made himself available to us 24 hours. He truly babysat us. He was conscious of tourism safety and made itinerary recommendations when changes were necessary. Planning what you want to see and do is undoubtedly the most difficult part of a trip. Alejandro is an expert at coordinating , planning and execution. It was a thrilling once in a lifetime trip. BTW he provides the same expertise for India too. And probably the most important, besides being the consummate professional and interesting individual exuding hospitality and is an exceptional human being. We fell more in love with him when we had the good fortune to meet him one morning on the last days of our trip.
A plug for Zicasso - our second planned trip using Zicasso. We had previously done another complicated voyage through south east Asia with the same success.


Argentina, Brazil & Chile Trip Review: Buenos Aires, Iguazu Falls, Patagonia, 10-Day Tour
HD
Kieran from our travel company took on the task of helping us discover what felt like the whole of Argentina! The arranged trip from the most northerly to almost the most southerly parts of Argentina was amazing. The online detailed itinerary provided all details in one easy to access spot. All the hotels we stayed at were fabulous and to make things easier the arranged transfers were on time, reliable, efficient and allowed for seamless connections. Dealing with Kieran was a pleasure, and we were most appreciative that every one of our queries was answered promptly and in detail. We highly recommend dealing with this agency.