Patagonia Travel Agents & Reviews

Everything scheduled and planned exceeded our expectations. The follow-up by the Zicasso travel agent during our trip was an unexpected, nice touch. It seemed each day was better than the previous one.

There were drivers, transfer reps, and guides.

The job of the drivers is self-evident.

The transfer reps met us at airports and docks, handled all logistics, and got us from point A to B. They all proved efficient and helpful, and were universally of good cheer.

Our guides were all excellent – knowledgeable, patient, insightful, and eager to share their knowledge with us. We were fortunate to have a guide for five days in the Andes. We recommend him without hesitation.

Our package included a “three-night, four-day” stay on a luxury riverboat, with strong emphasis on “luxury” in every sense of the word. However, boarding at 5.30pm on day one (we landed in Iquitos at 2.30pm) and departing at 8am on day four meant we really only had two full days on the Amazon, but those days were grand.

We told our agent of our interests. Besides the usual museums and archeological sites (all very interesting), he also arranged "experiences" – cooking (we learned how to mix a pisco sour) and visits with a really cool farmer/entrepreneur and a tile artist (the artist was interesting, the workshop “experience” meh.)

On our last day, we visited CORE Archaeology and the MAP Museum in Cusco with a guide, a transplanted Irishman. It was one of the highlights of a trip with many, many of them.

Every hotel our agent booked us into was excellent.

Zicasso’s tour operator was great to work with and handled all the details to plan our trip exactly to our requests. Almost everything went smoothly except for a small issue we ran into at the airport, but our agent was easy to contact to take care of it. Also, the local agents were quick to respond.

We selected our Zicasso travel specialists because they designed the best itinerary and seemed to well understand our needs. Their accommodation choices were good value and generally in the best locations. They handled the difficult logistics of our trip quite well, but at times were negligent in informing us promptly of changes to the program and flights. We had more interaction with them during the trip than we normally have and they always responded quickly and effectively. We were very pleased with the guides and drivers they hired and our program was busy and diversified, as we wanted it. Overall, we had a great trip and recommend them.

We were two couples traveling to Argentina and Chile, predominantly in Patagonia. We had a great three-week trip, including a four-day cruise around Cape Horn and multiple domestic flights and transfers.

Zicasso’s travel agent helped us put together our custom itinerary and arranged all accommodations, guides, and transfers. He was very responsive to our questions and concerns during the planning process and the trip, and did an outstanding job arranging all the logistics.

We were contacted by text by each individual subcontractor one day prior to any transfer. They were also very quick to respond to any questions and concerns. Every transfer was exactly on time and everything in what was a complicated three-week itinerary went like clockwork. Boarding passes for domestic flights were provided the day prior to the flights. All the guides provided were excellent: friendly, knowledgeable, and fluent in English. The accommodations were mostly excellent.

Overall, our travel agent did an outstanding job and we highly recommend him to anyone wanting to have a great trip to Patagonia and Argentina.

The app "trip plans" outlining each aspect of the trip were very helpful, but not definitive enough in terms of activities. The planning was good, but could have been more detailed regarding each day's activities.

Communication was open and available at various hours of the day.

Zicasso’s travel company was flexible and helpful in shaping the trip.

Having a driver and/or guide was great for our needs.

The companies our travel operator partnered or contracted with provided good, personable guides who were knowledgeable of the day's activities.

The staff at our travel company were helpful and responsive.

Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.

The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.

Our Zicasso travel operator did a wonderful job of helping us plan and organize our trip to Argentina and Chile. We were very happy with all our accommodations and it was really amazing to have all the transports show up on time with our names, even when our flight arrived very late in BA. It was so much easier having that arranged by our travel operator. Our agent checked in frequently during our trip to see how things were going, which was greatly appreciated. I would recommend our tour operator to anyone going to areas they service. Muchas gracias.

The trip and Zicasso’s travel agency were wonderful. They equaled or exceeded our best expectations over the eight days. They did a great job during the entire process, from planning to helping us during the trip. They selected great boutique hotels, the best restaurants, planned the days carefully, and kept us informed along the way. In particular, our travel consultant was amazing. She was very patient as we made changes during the planning process. Working with five people, each with their own ideas, is not easy, but it never phased her. She was also accommodating in helping make reservations for restaurants we chose and helped others with extensions to other areas.